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Family-Friendly All-Inclusive Hotel in Calas de Mallorca
Outdoor Pools and Kids' Water Slides
Enjoy 3 outdoor pools, including a fun-filled pool for kids with exciting water slides. Relax on the outdoor terrace with comfortable deckchairs and parasols.
Multi-Sport Facilities and Entertainment
Take advantage of multi-sport courts, a tennis court, and various entertainment options like a TV room, games room, playground, and Kids’ Club. Stay connected with free WiFi in the bar area.
Comfortable Rooms and International Dining
Choose from 397 rooms in 5 buildings, each with air conditioning, satellite TV, and a private bathroom. Indulge in international cuisine at the buffet restaurant and grab snacks and drinks at the bar.
Book your stay now and experience a memorable family vacation at our all-inclusive hotel in Calas de Mallorca!
Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.
When booking 10 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Free private parking is possible on site (reservation is not needed).
When booking more than 8 rooms, different policies and additional supplements may apply.
WiFi is available in all areas and is free of charge.
Pets are not allowed.
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
The facilities for the children were great, kids club staff particularly Claira were amazing and really helpful for a single parent traveling, having a holiday aunty on site. The water parks were obviously spectacular having them on the doorstep..
This is a big one. The hotel has steps to the lifts up to the rooms, there are some ramps around the site, but my hotel was down a big flight of stairs to enter the lift. As solo parent with a pushchair and suitcases I was often stressed getting in and out.. At one piont I fell down the stairs in the rain and 1 week later and still in pain, I initially worried it was broken and called reception 100s of times as eventually the lovely night porter came to help me. Being alone and even the hotel room phone wasnt connected at the time, my daughter is 3 so unable to do anything to help. Reception were apologetic but really that doesnt help, then, at the end of the stay I was without any towels in my room and unable to get hold of Reception again, they need to answer the phone because there are vulnerable people around. Maybe the whatsapp of night porter to prevent thus happening again as the stress if this on day 1 ruined my holiday. So many steps to the rooms in a kids hotel seems odd...
Funcionários simpáticos e atenciosos.
Restaurante enorme, barulhento, comida mediana.
Piscinas ok, mas tudo muito sujo. Os hóspedes deixam lixo, ninguém recolhe com frequência.
Quanto ao apartamento, os black outs deixam entrar luz, caixote do lixo partido.
Máquinas de diversão para crianças, só 3 funcionavam. Salão de jogos também com máquinas avariadas, um barulho imenso.
Accueil, service, propreté
Food, coffee and kids playground + kidspool
Room cleaning could be better,
Tisztaság és rendezettség az egész hotel területén, szuper személyzet. Az ételek finomak és változatosak voltak, mindenképp visszajövünk ❤️
A szomszéd szobák vendégei esténként hangosak voltak, de ez nem a hotelt minősíti.
As piscinas e o exterior do hotel
Péssimo em termos de alimentação, funcionários péssimos. Não tínhamos lençóis nem colcha para nos tapar, tive de ameaçar chamar a polícia e escrever no livro de reclamações, era inadmissível ter 3 crianças sem uma manta para as tapar onde ae noites ainda são frias.
Nagyon kedves volt a személyzet , a kislányom születésnapjáról is megemlékeztek .
Alapjában véve nem volt problémánk .
El shuttle debería estar disponible constantemente para que no te tengas que pelear para coger sitio .
el conductor mete a más personas de la cuenta , sin cinturón de seguridad , incluido niños sentándose delante sin seguridad ninguna
La comida
La habitación deja mucho que desear, moho en el baño, marchas de suciedad en el vater, tanto el lavamanos como la ducha no sale agua porque está obstruida por la cal, pedí cuna y no la pusieron.
Los trabajadores un 10 tanto los del comedor como los del bar como las chicas de limpieza como los animadores
No es que no me gustase pero podría aver más variedad de comida desayuno y cena
Les piscines sont très bien, y’en a plusieurs et on s’amuse bien dans les toboggans, et il y a même une piscine à l’écart pour ceux qui veulent du calme.
L’hôtel est grand , propre et il y’a pas mal d’animation
L’hôtel est très bruyant surtout au niveau de la restauration.
On dirait qu’on est dans une cantine où tout le monde parle à haute voix, on s’entend même pas quand on se parle.
La nourriture était plus aux moins variés mais pas de bonne qualité.
On faisait la queue pour tout: pour rentrer au restaurant, à l’intérieur pour utiliser la machine à café et même pour se servir, que ça soit Pdj ou repas.
Le personnel n’était pas très agréable surtout le chef de restaurant, il nous a carrément viré du PDJ parce qu’on a un peu dépassé sur le temps de fermeture. Et il nous a même proposé de s’installer autour dune table sale, non encore nettoyer, quand on lui a dit , elle nest pas encore nettoyer il nous répond y’a bcp de monde alors on a pas le temps de tout nettoyer.
Had a fantastic stay
Evening entertainment could have been better staff work very hard however caters for young children but going away with children in the 9 to 26 age bracket not much for them
Muy bueno
La habitación tiene muchos signos de desgaste y el baño era muy pequeño.
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