Hampton Inn & Suites Bloomington-Normal

Hotels
•
Hampton Inn
9 (588 reviews)
320 South Towanda Avenue , Normal , us
+1 309-452-8900

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Great location
Friendly staff
Smooth check-in
Cons:
Filthy rooms
Overpriced
Amenities need update

Categories

Cleanliness
8.35
Numerous mentions of trash, mold, and poor bathroom conditions reflect negative sentiment regarding cleanliness.
Service
10
Positive feedback regarding staff friendliness and helpfulness, check-in process was smooth.
Location
10
Frequent mentions of a great location and proximity to nearby shopping and restaurants.
Room Quality
8.82
Mixed reviews with concerns over outdated facilities and problems like a noisy shower or broken TV.
Amenities
9.86
Amenities such as a pool and breakfast are mentioned, though breakfast quality received negative comments.
Value for Money
8.31
Comments indicate the hotel is overpriced for the quality received, especially compared to competitor hotels.
Food and Beverage
7.84
Negative comments about breakfast options being tasteless and not enjoyable.
Overall Experience
8.8
Despite some positives, overall sentiment reflects disappointment due to cleanliness and value for money.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:38

Property Description

Convenient Location and Modern Amenities

Located just a 10-minute drive from Bloomington/Normal Airport, Hampton Inn & Suites Bloomington/Normal, IL offers 3-star accommodations with 32’’ HDTVs and free Wi-Fi. Guests can enjoy the indoor swimming pool and fitness center during their stay.

Delicious Breakfast Options

Start your day with a hot breakfast spread including a variety of items, juice, and coffee. For those on the go, Hampton's On the Run breakfast bags provide a quick and healthy meal option.

Comfortable Rooms and Business Services

Relax in air-conditioned rooms and suites with a seating area, hot-drink facilities, and a work desk. The hotel also offers fax and photocopying services in the on-site business center.

Book your stay at Hampton Inn & Suites Bloomington/Normal, IL for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 588 reviews
Cleanliness: 8.35
Service: 10
Location: 10
Room Quality: 8.82
Amenities: 9.86
Value for Money: 8.31
Food and Beverage: 7.84
Overall Experience: 8.8
M
Monique • couple • us
5
Adequate for the need. Good price and location
Pros:

Location near the ISU campus

Cons:

The cleanliness of the room

2026-08-14 • via Nuitee
K
Kazuyuki • extended_group • us
8
2026-08-11 • via Nuitee
D
Desiree • family_with_children • us
5
Pros:

The breakfast was average for complimentary hotel breakfast but nothing special.

Cons:

The pool floor needs to be resurfaced. There were ants in the bathroom.

2026-08-11 • via Nuitee
T
Theresa • couple • us
10
Nice short stay place!
Pros:

Great location with easy walk to restaurants. Friendly front desk staff! Clean and comfortable.

2026-08-03 • via Nuitee
E
Evelin • family_with_children • us
8
Pros:

Location

Cons:

Pool closes early

2026-07-03 • via Nuitee
O
Olivia • family_with_children • us
7
2026-07-02 • via Nuitee
J
Johnson • family_with_children • us
5
2026-06-27 • via Nuitee
B
Benjaman • solo_traveller • us
10
2026-06-18 • via Nuitee
T
Tammy • family_with_children • us
10
2026-05-10 • via Nuitee
J
jun • solo_traveller • jp
7
2026-04-11 • via Nuitee
D
Douglas • couple • us
9
Very friendly staff
Cons:

Having an operational ice machine on every floor TV remote didn’t work staff member said most of them don’t work, but managed to find me one that did.

2026-03-30 • via Nuitee
D
David • couple • us
9
2026-03-29 • via Nuitee
S
Sean • couple • us
9
2026-03-27 • via Nuitee
R
Rosie • couple • us
10
2026-01-22 • via Nuitee
L
Lindsay • solo_traveller • us
7
Cons:

Spin bike was broken in the gym

2026-01-21 • via Nuitee
E
Erika • solo_traveller • us
9
2026-01-20 • via Nuitee
M
Marshall • family_with_children • us
6
Pretty average.
Pros:

All hotel breakfasts are greatly lacking in appetizing protein offerings. Whenever possible I go elsewhere for breakfast. Hilton chains are no exception.

2026-01-19 • via Nuitee
R
Ramsey • couple • us
7
Pros:

Loved the pool and hot tub. Slept comfortably. Check in was smooth.

Cons:

Unfortunately our TV didn’t work.

2026-01-19 • via Nuitee
J
Jane • couple • us
10
2026-01-19 • via Nuitee
C
Corrie • couple • us
8
2025-12-29 • via Nuitee