21c Museum Hotel Louisville

Hotels
•
21c Museum Hotels
9.2 (439 reviews)
700 West Main Street , Louisville , us
+1 502-217-6300

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Unique concept
Cons:
Cleanliness issues
Noisy rooms
Lack of certain amenities

Categories

Cleanliness
8.7
Some concerns about cleanliness were noted, particularly regarding bugs in the room.
Service
10
Overall staff were friendly and helpful, contributing positively to the experience.
Location
10
Multiple reviews praised the excellent location and proximity to attractions.
Room Quality
8.67
Rooms were clean but some had noise issues and complaints about bugs.
Amenities
8.71
Amenities were present, but some expected features like a mini fridge were missing.
Value for Money
9.16
The hotel was considered decent value, particularly when booked through a third-party service.
Food and Beverage
8.69
Breakfast was adequate but not exceptional; restaurant experiences varied.
Overall Experience
9.65
Despite some issues, the unique concept and staff performance led to a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:38

Property Description

Luxurious Downtown Art Hotel

Art Museum, Restaurant, and Spa
Experience a unique stay at our downtown Louisville hotel, where you can immerse yourself in art at the on-site museum, indulge in gourmet dining at the restaurant, and unwind with a relaxing spa treatment.

Modern Amenities and Fitness Options
Enjoy the comfort of our guest rooms equipped with flat-screen TVs, minibars, and free Wi-Fi. Stay active during your stay with access to a sauna, gym, and bicycle rentals, ensuring a well-rounded experience at 21c Museum Hotel.

Central Location and Nearby Attractions
Conveniently situated near popular museums and landmarks, our hotel offers easy access to cultural sites like the Kentucky Museum of Art & Craft and the Muhammad Ali Center. Book your stay now and explore all that Louisville has to offer.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 can only check in with a parent or official guardian.

The property offers valet parking for USD 32 per night, per car, with unlimited in/out privileges.

We aim to have a positive impact on the planet by taking steps to reduce our carbon, plastic and food waste – to do that 21c has implemented a 21c Sustainability Fee of $5 to help support that mission. Examples of our sustainability practices include providing every guest with PATH water bottles. PATH is the first certified refillable and 100% recyclable bottled water packaged in a sleek and sturdy, reusable aluminum container.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Location

Guest Reviews

9.2
Based on 439 reviews
Cleanliness: 8.7
Service: 10
Location: 10
Room Quality: 8.67
Amenities: 8.71
Value for Money: 9.16
Food and Beverage: 8.69
Overall Experience: 9.65
N
Naomi • couple • us
10
2026-08-25 • via Nuitee
J
John • couple • us
10
Pros:

Great location. It was like staying in an art gallery

2026-08-14 • via Nuitee
R
Radwin • solo_traveller • us
10
Great in every way!
Pros:

Location is perfect for walking to restaurants , bars, whiskey row. Fun and interesting art! Every team member was accommodating, professional, and friendly! Beds are comfortable.

Cons:

There was nothing I didn't like.

2026-08-13 • via Nuitee
W
Winke • couple • be
8
2026-08-07 • via Nuitee
P
PappyLucas • Family • Spartanburg, South Carolina
8
Free so Worth It
Pros:

I had heard they had rotating art exhibits and decided to drop in. I thought it was a historic hotel and only later discovered 21c is a chain in various cities. All the art had a minority and LGBT focus but I guess you have to expect that in a woke city post George Floyd. Either way, the quality was excellent. Exhibit larger than I expected, encompassing two floors.

2026-07-25 • via Tripadvisor
S
Sarah • couple • us
8
It was great!! Definitely would stay here again if I’m ever in the area.
Pros:

It was beautiful! Everyone was so friendly. The duck in the shower is the cutest!!!

Cons:

There’s no fan in the bathroom and it almost is too quiet. Which normally not a bad thing, but a little background noise or something.

2026-07-20 • via Nuitee
S
Shanna • couple • us
10
2026-07-20 • via Nuitee
D
David • solo_traveller • us
10
Pros:

Great Location!
Friendly Staff!

2026-07-16 • via Nuitee
D
David • solo_traveller • us
10
2026-07-16 • via Nuitee
R
Ron • family_with_children • us
10
2026-07-12 • via Nuitee
J
Jodi • couple • us
10
2026-07-08 • via Nuitee
T
Thomas • couple • us
10
2026-07-07 • via Nuitee
J
JAMES • couple • us
7
2026-07-05 • via Nuitee
J
Janet • couple • us
10
So delighted to Discover 21C Museum hotels!
Pros:

Great location, staff very helpful and pleasant! I loved the artistic touches

Cons:

Only thing we can think of, maybe softer pillows

2026-06-26 • via Nuitee
A
Amy • couple • us
8
Great location
Pros:

Proof on Main was FANTASTIC! Best meal I had on the trip to Louisville. I loved the robe in my room

Cons:

There was no outdoor seating area.

2026-06-20 • via Nuitee
D
Deborah • couple • us
7
Pros:

The art. The room was very nice but needed a little more personality. Considering the focus of the hotel, the rooms needed some artwork themselves. Bed and linens were comfortable. The breakfast and the staff were good.

Cons:

The hotel really needs to upgrade their access to technology. There were no ports for USB-C cables, None were available at the front desk and none available to buy. The room I booked was to have a balcony and when we arrived no rooms with balconies were available and I was not notified prior to arrival..........disappointing. The front desk staff were less than friendly. They did offer us a corner room.

2026-06-16 • via Nuitee
S
Sherri • extended_group • us
10
2026-06-09 • via Nuitee
J
Jiem • solo_traveller • us
9
2026-05-31 • via Nuitee
A
Alexey • solo_traveller • sa
10
2026-05-30 • via Nuitee
A
Arstrazz • Couples • Lakeland, Florida
8
Okay room, okay location, staff reasonably friendly
Pros:

We stayed here to do some bourbon trail exploration. The location ended up being a little far from the activities we were interested in, but close to the Louisville Slugger and Mohammad Ali museums which was good for a rainy day. The room was comfortable. Walls are paper thin and AC is loud, so earplugs recommended. Rooms are very dark, despite having a window. Overall it was clean and comfortable.
Staff seemed to lack some attention to detail, but all were pleasant enough.

I’m not sure I would bring any younger (minor) travelers here as several pieces of artwork seemed to be overly sexual in the dining area. Food left a lot to be desired at breakfast and dinner. Breakfast staff were exceptionally friendly and helpful.

2026-05-27 • via Tripadvisor