21c Museum Hotel Louisville

Hotels
21c Museum Hotels
9.2 (402 reviews)
700 West Main Street , Louisville , us

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Unique concept
Cons:
Cleanliness issues
Noisy rooms
Lack of certain amenities

Categories

Cleanliness
8.7
Some concerns about cleanliness were noted, particularly regarding bugs in the room.
Service
10
Overall staff were friendly and helpful, contributing positively to the experience.
Location
10
Multiple reviews praised the excellent location and proximity to attractions.
Room Quality
8.67
Rooms were clean but some had noise issues and complaints about bugs.
Amenities
8.71
Amenities were present, but some expected features like a mini fridge were missing.
Value for Money
9.16
The hotel was considered decent value, particularly when booked through a third-party service.
Food and Beverage
8.69
Breakfast was adequate but not exceptional; restaurant experiences varied.
Overall Experience
9.65
Despite some issues, the unique concept and staff performance led to a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:38

Property Description

Luxurious Downtown Art Hotel

Art Museum, Restaurant, and Spa
Experience a unique stay at our downtown Louisville hotel, where you can immerse yourself in art at the on-site museum, indulge in gourmet dining at the restaurant, and unwind with a relaxing spa treatment.

Modern Amenities and Fitness Options
Enjoy the comfort of our guest rooms equipped with flat-screen TVs, minibars, and free Wi-Fi. Stay active during your stay with access to a sauna, gym, and bicycle rentals, ensuring a well-rounded experience at 21c Museum Hotel.

Central Location and Nearby Attractions
Conveniently situated near popular museums and landmarks, our hotel offers easy access to cultural sites like the Kentucky Museum of Art & Craft and the Muhammad Ali Center. Book your stay now and explore all that Louisville has to offer.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 can only check in with a parent or official guardian.

The property offers valet parking for USD 32 per night, per car, with unlimited in/out privileges.

We aim to have a positive impact on the planet by taking steps to reduce our carbon, plastic and food waste – to do that 21c has implemented a 21c Sustainability Fee of $5 to help support that mission. Examples of our sustainability practices include providing every guest with PATH water bottles. PATH is the first certified refillable and 100% recyclable bottled water packaged in a sleek and sturdy, reusable aluminum container.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 402 reviews
Cleanliness: 8.7
Service: 10
Location: 10
Room Quality: 8.67
Amenities: 8.71
Value for Money: 9.16
Food and Beverage: 8.69
Overall Experience: 9.65
C
Cynthia couple us
10
Fun, relaxing
Pros:

Very clean, staff friendly. In walking distance of sites I wanted to see.

Cons:

Nothing disturbed me during my visit.

2026-03-16 via Nuitee
C
Coyle family_with_children us
10
2026-01-19 via Nuitee
J
Jennifer couple us
8
Fun short stay close to everything. Clean
Pros:

Super cool vibe

Cons:

I liked the property
The staff could be a bit more friendly

2026-01-12 via Nuitee
M
Marquez couple us
10
2026-01-03 via Nuitee
K
Kimberly family_with_children us
10
2026-01-02 via Nuitee
L
Larissa couple us
10
2025-12-31 via Nuitee
S
sadeba Couples Chicago, Illinois
6
Disappointed stay
Pros:

The lack of light in the room is a problem. It is very dark. We have stayed at 21C many times but this time the front desk staff were too busy to say good morning or anything at all. It was not a friendly vibe.

2025-12-19 via Tripadvisor
P
Paula couple us
10
Our stay was wonderful.
Pros:

The proximity to events downtown.

Cons:

They didn’t have a mini fridge or microwave.

2025-12-13 via Nuitee
E
Emily couple us
10
2025-11-28 via Nuitee
S
Suzanne family_with_children us
1
disappointed
Cons:

you cancelled our reservation.

2025-11-18 via Nuitee
C
Clausen couple us
3
Cons:

Phone service was down, restaurant was full of pictures of gay men, did not provide room service for breakfast as advertised!

2025-11-17 via Nuitee
R
Ryan couple us
10
2025-11-17 via Nuitee
K
Karol couple us
8
If you like old but renovated it’s perfect for you !
Pros:

Location was good. Restaurant was fantastic. Staff were friendly. The beds weren’t the most comfortable but okay. Loved the refillable water bottle and the water fountain right outside our room. My bill through booking was hundreds off from what I would have paid calling the hotel to book. I learned my lesson here.

Cons:

All good

2025-11-17 via Nuitee
O
Olderman family_with_children us
5
2025-10-20 via Nuitee
A
Ann couple us
10
Great friendky staff, fun walking location
Pros:

Great location

2025-10-19 via Nuitee
R
rdclark55 Solo travel Cleveland, Ohio
6
Noisy Experience
Pros:

A lovely hotel in a great location. A major downside is that the rooms have little noise protection. I was in room 421. I heard Every Word the occupants of room 422 spoke for the length of my stay. When I checked out, the staff at the front desk suggested they were aware of this issue. Buyer beware.

2025-10-13 via Tripadvisor
K
Klaus family_with_children de
9
2025-10-12 via Nuitee
M
Marisol solo_traveller mx
9
Totally worth it
Pros:

Great location. The staff are amazingly friendly and super responsive; the place has a museum with very interesting pieces; I was only for two nights but room itself was always clean, and super comfortable.

2025-10-09 via Nuitee
S
Shelley partner
10
Pros:

We only stayed 1 night, but everything was excellent

2025-10-07 via Nuitee
M
mirtha partner
8
Pros:

Good location

2025-10-05 via Nuitee