Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Spacious rooms
Cons:
Cleanliness issues
Inconsistent service quality
Outdated facilities

Categories

Cleanliness
8.04
Several complaints about cleanliness and maintenance issues in the room.
Service
9.22
Overall positive comments about the staff being friendly and accommodating.
Location
9.26
Location is described as nice and convenient, with lovely surroundings.
Room Quality
8.71
Spacious rooms with comfortable beds, though some amenities are a bit outdated.
Amenities
8.74
Good amenities such as the pool and gym, but some entertainment options missing.
Value for Money
8.5
Mixed feedback on the buffet and some facilities not aligning with expectations for a five-star hotel.
Food and Beverage
8.25
Positive comments about food quality, but concerns over beverage options.
Overall Experience
8.91
Guests enjoyed their time but noted some limitations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:51

Property Description

Luxurious Mediterranean Village Setting
Nestled on 2 golf courses overlooking Gran Bahía Bay, The Level at Meliá Villaitana offers a unique Mediterranean village experience.

Exclusive Amenities and Services
Indulge in thermal pools, tennis courts, paddle tennis, and an Open Bar with Aperitive Time. The Level guests enjoy private access to premium services and an exclusive heated swimming pool.

Gourmet Dining and Entertainment
Savor diverse culinary experiences at multiple restaurants and bars, including Indigo Restaurant's avant-garde cuisine and Casa Nostra Restaurant's modern Italian dishes. Don't miss out on the exclusive animation activities and golfing opportunities.

Book now to elevate your stay at The Level at Meliá Villaitana and create unforgettable memories in this picturesque Mediterranean haven.

Important information:

All cots are subject to availability.

Please note that guests must present the credit card used to make the reservation on arrival. Payment must be made upon arrival.

Please note, guest booking the all-inclusive rate can enjoy the all-inclusive services from 12:00 on the check-in day until 12:00 on the check-out day.

When booking half-board and full board, please note that drinks are not included.
Please note that:
- Half board , consists of buffet dinner , drinks not included and breakfast .
- Full board, consists of buffet lunch on the day of arrival, buffet dinner, drinks not included and breakfast .

Please note, when booking more than 9 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 8 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 329 reviews
Cleanliness: 8.04
Service: 9.22
Location: 9.26
Room Quality: 8.71
Amenities: 8.74
Value for Money: 8.5
Food and Beverage: 8.25
Overall Experience: 8.91
R
Rikard • extended_group • se
10
2026-05-01 • via Nuitee
C
Corey • solo_traveller • gb
10
2026-05-01 • via Nuitee
A
Artur • couple • it
10
2026-04-29 • via Nuitee
L
Laura • couple • es
7
Buen hotel pero mala época
Pros:

Cam muy cómoda y personal muy amable

Cons:

Restaurantes limitados y con poca oferta dado que han tenido bajón de reservas.
La habitación necesita mejoras y las TV están muy anticuadas.
Desde las 8 am hay ruido de
Máquinas cortacésped en el campo de golf

2026-04-28 • via Nuitee
T
Trish • couple • gb
7
2026-04-27 • via Nuitee
S
Sofia • couple • fr
10
Incroyable
Pros:

Tous

Cons:

Rien

2026-04-23 • via Nuitee
F
Filippe • couple • es
8
Alles naar wens 👍
Pros:

Nette en ruime kamer. Vriendelijke bediening aan de receptie.

2026-04-22 • via Nuitee
J
jose • couple • es
7
Vistas maravillosas, restauracion mejorable
Pros:

Ubicacion, instalaciones exteriores, vistas

Cons:

No hay un restaurante acorde a un hotel de 5 estrellas. Mala calidad de wi fi que no solucionan.

2026-04-22 • via Nuitee
M
Mihaela • solo_traveller • ro
10
Pros:

Totba fost superb.

Cons:

Tot ok.

2026-04-20 • via Nuitee
C
Carroll • solo_traveller • gb
10
2026-04-19 • via Nuitee
M
Monique • couple • es
10
2026-04-18 • via Nuitee
A
Amaia • solo_traveller • es
9
Pros:

The place, the room, the food... Everything was perfect.

Cons:

.

2026-04-18 • via Nuitee
S
Sara • couple • fr
10
2026-04-17 • via Nuitee
E
Elsa • couple • es
5
2026-04-15 • via Nuitee
E
Esteban • couple • es
10
estancia perfecta con tu pareja
Pros:

Me gusto mucho la tranquilidad y la disposición de las instalaciones, el personal muy atento.

2026-04-14 • via Nuitee
Y
Yessica • family_with_children • es
9
Pros:

El trato del personal fue excelente

Cons:

El estado del colchón: se vencía hacia fuera

2026-04-13 • via Nuitee
A
Ashly • couple • es
9
Repetiría nuevamente
Pros:

La atención excelente. Variedad de alimentos en el Buffett

Cons:

La habitación no tenía un tele más actualizada solo tenían canales con sus anuncios. Nosotros que fuimos para descansar y querer desconectar nos hizo falta un poco

2026-04-13 • via Nuitee
I
Ina • solo_traveller • lv
7
2026-04-12 • via Nuitee
J
Jesús. • family_with_children • es
10
2026-04-10 • via Nuitee
K
Ksenija • extended_group • cz
7
Perfect stay for rest
Pros:

Amenities , heated outdoor pool

Cons:

Hotel needs renovation

2026-04-09 • via Nuitee