Eurostars Plaza Acueducto

Hotels
Eurostars Hotels
8.7 (3843 reviews)
Avenida Padre Claret, 2-4 , Segovia , es

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Comfortable stay
Friendly staff
Cons:
Noise issues
Limited parking
Needs updates in some areas

Categories

Cleanliness
8.65
Several reviews mention excellent cleanliness, but some complaints hint at the need for updates.
Service
8.95
Most reviews praise the staff for being friendly and helpful.
Location
9.15
The location is frequently highlighted as a major positive across multiple reviews.
Room Quality
8.35
Room quality is generally good, though there are mentions of uncomfortable furniture.
Amenities
8.65
Amenities rated positively, but some guests seek more variety.
Value for Money
8.55
Value for money is seen as reasonable, though a few express it could be better.
Food and Beverage
8.45
Food quality is mentioned positively, but some guests noted limited variety.
Overall Experience
8.85
Overall experiences are very positive, with several guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:02

Property Description

Contemporary Accommodation
Experience modern comfort in our recently built 4-star hotel, offering contemporary-style rooms designed for your relaxation.

Spectacular Views
Indulge in breathtaking views of the ancient aqueduct, right from the heart of Segovia. Immerse yourself in the city's rich history and marvel at the stunning architecture surrounding the hotel.

Convenient Amenities
Enjoy a range of amenities including free Wi-Fi, breakfast options, and room service. Rest assured with our facilities such as private parking, luggage storage, and laundry services.

Book now to embrace luxury and convenience at Plaza Acueducto for an unforgettable stay.

Important information:

Cribs are available under request.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 17 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 3843 reviews
Cleanliness: 8.65
Service: 8.95
Location: 9.15
Room Quality: 8.35
Amenities: 8.65
Value for Money: 8.55
Food and Beverage: 8.45
Overall Experience: 8.85
D
Daniel couple fr
10
Moderne, confortable et emplacement parfait.
Pros:

Hotel moderne et très confortable. Emplacement idéal au pied de l'aqueduc, du centre historique et du terminus de bus. Le personnel est très disponible, agréable compétent .

2026-05-30 via Nuitee
S
Sandra couple es
9
2026-05-29 via Nuitee
L
Lopez couple mx
10
Pros:

Location, staff, room

2026-05-28 via Nuitee
Y
Yolanda solo_traveller es
10
2026-05-28 via Nuitee
S
Sezgin family_with_children tr
10
2026-05-27 via Nuitee
J
Jorge solo_traveller es
8
Pros:

La cama y las vistas

Cons:

Calor en los pasillos

2026-05-27 via Nuitee
S
Stephane couple be
9
Pros:

Very good location, confortable bed, nice view. Good value for money.

2026-05-26 via Nuitee
M
Maria Luisa couple es
10
Muy buena ubicación
Pros:

La ubicación

2026-05-26 via Nuitee
C
Cheylo Aguado solo_traveller es
8
Hotel centrico
Pros:

El hotel tiene muy buena ubicacion

Cons:

No habia mucha regularidad en el ascensor para bajar al parking y habia que esperar mucho tiempo. Las camas no estaban preparadas para el calor que hacia, era imposible dormir. La bañera incomoda e insegura

2026-05-26 via Nuitee
L
Luis Ignacio family_with_children es
8
2026-05-26 via Nuitee
M
Maria Rosario family_with_children es
8
2026-05-26 via Nuitee
D
David family_with_children es
9
2026-05-25 via Nuitee
S
Sonia extended_group es
9
2026-05-25 via Nuitee
E
Elisa solo_traveller es
10
Pros:

La ubicación excelente. El.personal un encanto.El.parking muy cómodo y amplio.
La cáma muy cómoda

Cons:

Laa habitaciones necesitan un repaso de mobiliario.las mesitas imcomodísimas y los enchufes y las luces del cabecero muy inaccesibles desde la cama.
El baño pide un plato de ducha imprescindible.
La vista de la habitación no era muy buena.
La cama de matrimonio excesivamente grande, por lo que quita espacio en la habitación.

2026-05-24 via Nuitee
Z
ZIGDON solo_traveller il
8
Pros:

המיקום של החדר היה מעולה.החדר היה גדול ומרווח.חדר אחד היה מיותר,אבל,אנחנו הזמנו.הצוות רציני מקצועי וחביב..מלון שאמליץ עליו בהחלט.

Cons:

לא היתה מכונת אספרסו.למי ששותה זו בעיה.הייתי מעדיפה דוש ולא אמבטיה. ארוחת בוקר בסדר.היו חסרים לי ירקות, אפשר גם ביצים מסוג אחר כמו חביתה או ביצה קשה..

2026-05-24 via Nuitee
I
ibrahim couple tr
8
2026-05-24 via Nuitee
J
JACKSON couple pt
10
2026-05-24 via Nuitee
A
antonio ramon couple bo
10
2026-05-24 via Nuitee
J
John solo_traveller nz
10
Pros:

Great location and car parking. Staff very helpful

Cons:

N/a8

2026-05-24 via Nuitee
W
Werner Hans solo_traveller de
7
Cons:

Zu laut

2026-05-23 via Nuitee