Eurostars Plaza Acueducto

Hotels
•
Eurostars Hotels
8.7 (3606 reviews)
Avenida Padre Claret, 2-4 , Segovia , es

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Comfortable stay
Friendly staff
Cons:
Noise issues
Limited parking
Needs updates in some areas

Categories

Cleanliness
8.65
Several reviews mention excellent cleanliness, but some complaints hint at the need for updates.
Service
8.95
Most reviews praise the staff for being friendly and helpful.
Location
9.15
The location is frequently highlighted as a major positive across multiple reviews.
Room Quality
8.35
Room quality is generally good, though there are mentions of uncomfortable furniture.
Amenities
8.65
Amenities rated positively, but some guests seek more variety.
Value for Money
8.55
Value for money is seen as reasonable, though a few express it could be better.
Food and Beverage
8.45
Food quality is mentioned positively, but some guests noted limited variety.
Overall Experience
8.85
Overall experiences are very positive, with several guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:02

Property Description

Contemporary Accommodation
Experience modern comfort in our recently built 4-star hotel, offering contemporary-style rooms designed for your relaxation.

Spectacular Views
Indulge in breathtaking views of the ancient aqueduct, right from the heart of Segovia. Immerse yourself in the city's rich history and marvel at the stunning architecture surrounding the hotel.

Convenient Amenities
Enjoy a range of amenities including free Wi-Fi, breakfast options, and room service. Rest assured with our facilities such as private parking, luggage storage, and laundry services.

Book now to embrace luxury and convenience at Plaza Acueducto for an unforgettable stay.

Important information:

Cribs are available under request.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 17 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 3606 reviews
Cleanliness: 8.65
Service: 8.95
Location: 9.15
Room Quality: 8.35
Amenities: 8.65
Value for Money: 8.55
Food and Beverage: 8.45
Overall Experience: 8.85
P
Pierre • couple • fr
8
Pros:

Petit déjeuner

Cons:

Propreté du hall d’entrée. Il était sale.

2026-02-13 • via Nuitee
A
Adrián Tomás • extended_group • es
10
2026-02-13 • via Nuitee
C
Chiahui • family_with_children • tw
10
各方面都令人滿意
Pros:

櫃檯人員熱情友善，早餐美味多元，床很舒服，地點超極棒，打開窗戶就是水道橋，做為所有景點的起點，非常合適，餐館林立，去哪裡都很方便。

Cons:

週六晚上窗外聽到醉漢唱歌，應該是偶然事件，因為隔天就很安靜沒有聲音了。

2026-02-12 • via Nuitee
C
Chris • solo_traveller • gb
7
Pros:

Very convenient for access to the old town of Segovia, next to the aqueduct and had its own parking. Reception staff very friendly and helpful.

2026-02-12 • via Nuitee
J
José Antonio • family_with_children • es
8
Pros:

La ubicación

2026-02-12 • via Nuitee
A
Avelino • couple • us
5
Cons:

Sin electricidad por más de una hora bañándome a oscuras

2026-02-11 • via Nuitee
W
william • couple • gb
10
2026-02-10 • via Nuitee
M
MARIA AUXILIADORA • family_with_children • es
7
Mejorable
Pros:

Atención del personal, limpieza y desayuno

Cons:

Frio en la habitación por qué el equipo de aire hacia mucho ruido y en la primera habitación había una placa en el techo del baño a punto de caer, si avisar a recepción.

2026-02-10 • via Nuitee
Y
YIFAN • couple • cn
8
2026-02-10 • via Nuitee
M
maria isabel • couple • es
10
Estupenda.
Pros:

Situación , instalaciones, limpieza y personal muy atento.

Cons:

Nada.

2026-02-09 • via Nuitee
L
Laura • family_with_children • mx
10
Amanecer en el acueducto
Pros:

Su ubicación a la entrada del casco antiguo de Segovia y cerca de las paradas de transporte urbano es ideal. Algunas habitaciones cuentan con vista al acueducto desde donde se puede contemplar el amanecer. El personal es muy amable y el desayuno es bueno.

2026-01-31 • via Nuitee
E
Eduardo • family_with_children • es
8
Pros:

Situación, cuenta con parking propio

Cons:

Nada que objetar

2026-01-31 • via Nuitee
M
Miriam • family_with_children • es
10
2026-01-31 • via Nuitee
G
Gabriela • family_with_children • ar
10
Pros:

Todo
Lo mejor, la ubicación
Y un desayuno espectacular

Cons:

No tendria algo para quejarme.

2026-01-30 • via Nuitee
T
terrón molina • couple • es
10
2026-01-30 • via Nuitee
V
Vanesa • couple • es
8
Buena ubicación
Pros:

Ubicación

Cons:

Limpieza y estado del baño

2026-01-29 • via Nuitee
M
Myungseon • family_with_children • kr
10
Pros:

위치가 진짜진짜 수도교 앞입니다. 4층 뷰 좋은 방이라 수도교 잘 보여서 좋았고, 주차장도 호텔 바로 지하라 렌트카 이용시에 대박 조건입니다. 조식도 유럽 고급 호텔 제외하고는 훌륭합니다. 리셉션 직원들도 친절. 낡았지만 가성비 좋고 위치 좋고 주차 좋고 대박이네요.

Cons:

발견하지 못함.

2026-01-28 • via Nuitee
M
Marta • couple • es
10
Genial!
Pros:

Ubicación y habitación increíbles

Cons:

Nada

2026-01-27 • via Nuitee
M
Maria Beatriz • couple • es
8
2026-01-27 • via Nuitee
R
Roy Alberto • family_with_children • cr
9
2026-01-26 • via Nuitee