Saratoga Oaks Lodge

Hotels
9.1 (764 reviews)
14626 Big Basin Way , Saratoga , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Exceptional customer service
Charming location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
8.56
Some guests reported dirty items and a mildew smell in the shower.
Service
10
Exceptional customer service noted by multiple guests.
Location
9.53
Great location, close to restaurants and shops.
Room Quality
8.57
Spacious bungalows but some rooms were outdated.
Amenities
8.52
Some mentioned lack of amenities and issues with the gym.
Value for Money
9.55
Affordable pricing noted for the location.
Food and Beverage
8.51
Breakfast offered limited options according to some guests.
Overall Experience
9.56
Overall, guests had a positive experience and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:25

Property Description

Luxurious Accommodations

Experience comfort and style at Saratoga Oaks Lodge, located just a stone's throw away from Montalvo Arts Centre and Mountain Winery. Our elegant rooms feature modern amenities such as free WiFi and flat-screen TVs with satellite channels. For a touch of luxury, select bungalows even offer a relaxing jetted tub for your indulgence.

Convenient Location

Ideally situated, our lodge provides easy access to nearby attractions. Explore the vibrant city of San Francisco just 79 km north or unwind at the sunny beaches of Santa Cruz 41.1 km south. With San Jose Airport a mere 23.1 km away, your journey to relaxation begins the moment you arrive.

Personalized Service

At Saratoga Oaks Lodge, we prioritize your comfort and satisfaction. Enjoy complimentary private parking and seamless hospitality throughout your stay. Book now and elevate your travel experience with us.

Important information:

These rooms are nonsmoking and pet-free.

The lobby opens at 07:00 with a continental breakfast. Lobby closes at 23:00.

Check-in time is 16L00 and check out time is 11:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 764 reviews
Cleanliness: 8.56
Service: 10
Location: 9.53
Room Quality: 8.57
Amenities: 8.52
Value for Money: 9.55
Food and Beverage: 8.51
Overall Experience: 9.56
L
Li solo_traveller cn
8
2026-02-11 via Nuitee
D
Deanna solo_traveller us
9
Absolutely Perfect
Pros:

The staff was amazing, very friendly and helpful!! It is very quiet and comfortable. The location was perfect for us. Will be staying here again!

Cons:

The bathroom was very cold as there is no heat source.

2026-02-10 via Nuitee
T
Taiyo solo_traveller jp
10
2026-01-25 via Nuitee
H
Hyang couple kr
9
2026-01-24 via Nuitee
E
elizabeth couple us
10
2026-01-24 via Nuitee
J
James solo_traveller gb
8
Great staff and location
2026-01-20 via Nuitee
S
Scott couple us
10
SO pleasant and delightful. The whole city of Saratoga is calm and peaceful.
Pros:

Breakfast was very pleasant. Plenty of options. (Could use a gluten free bread or roll option). Comfortable seating and setting.

Cons:

Maybe put an eye-catching ribbon attached to the inside of the refrigerator door that the occupant could drape outside the fridge, (but wouldn't effect cooling efficiency) to remind that guest that something is in the fridge. We didn't look there on our departure and we hope someone enjoyed a couple of granola bars and cheese sticks. :)

2026-01-19 via Nuitee
L
Lygia family_with_children us
8
2026-01-19 via Nuitee
B
Billie couple us
7
2026-01-19 via Nuitee
J
juliet couple us
10
Great stay and location. Very peaceful
Pros:

Beautiful property and super comfy mattress. Nice to have a steam shower too

2026-01-19 via Nuitee
H
Heather couple us
10
Pros:

We were there for my daughter’s wedding. We needed many rooms all with different needs. Mike was outstanding at listening and fulfilling all those needs. His attention to detail were impeccable. He truly went above and beyond for all of us. Thank you. I can’t wait to come back and soak in the wonderful bathtub again! The grounds were beautiful and well kept. The rooms were spacious and had everything we needed.

2026-01-19 via Nuitee
T
Tony couple us
9
We will stay here the next time we see a performance at Mountain Winery.
Pros:

Very close to downtown Saratoga, we walked to our restaurant.

2026-01-19 via Nuitee
M
Mary family_with_children us
8
Was a nice stay for my family.
Pros:

Breakfast options were good. Could use a gluten free option if possible, even if just bread for toast.

Cons:

Did not like the sink location in the rooms. Brushing teeth, hair, and other personal care processes on same counter as food and coffee prep is not hygienic. The large room did not have this set up and was nice.

2026-01-19 via Nuitee
R
Roger couple us
8
Pros:

Location was great. Room was very comfortable.
Bagels were good. Shower, no tubs.we were very happy and will stay again.

Cons:

No cereal or bread for toast for breakfast.
Packaged pasteries ..fresh would have been nice

2026-01-19 via Nuitee
R
Roger couple us
6
Pros:

Location in town within walking distance of restaurants

Cons:

Formal shower, which we can request next visit

2026-01-19 via Nuitee
A
April couple us
10
Other than the limited parking, we were very happy with our stay there.
Pros:

Customer service was exceptional. Rooms were comfortable and clean.

Cons:

The parking is very small and there isnt enough spots for the amount of rooms.

2026-01-19 via Nuitee
P
Philip couple us
9
2026-01-19 via Nuitee
E
Elaine family_with_children us
10
Visited Saratoga Springs for my granddaughter’s wedding. I appreciate the wonderful staff
Pros:

The breakfast was fine, the location was excellent, and the friendly, helpful staff was exceptional. I wanted ice at 10:00 PM and have a hard time negotiating stairs, (next time I’ll book a ground floor room) and the very nice gentleman at the front desk brought it right up and wouldn’t accept a tip.

Cons:

Not to be picky, but perhaps the water pressure in the shower could be stronger.

2026-01-19 via Nuitee
P
Philip couple us
10
2026-01-19 via Nuitee
D
David couple us
9
Very nice
Pros:

Fresh fruit, yogurt, hard boiled eggs were good

Cons:

All good

2026-01-19 via Nuitee