Hotel Atlas Asni

Nice

Nice stay overall they don't have "Do not disturb "tags we asked and they gave us one and somebody took it from the door .

a lot of noise in the corridor. people (a group of young people from london) smoked ester pipe. it appears that the staff did not have control over such incidents.

Efficient and available staff but :

- real problems with WIFI and no possibility to have a cafe at 5 a.m before taking a taxi even if the breakfast is payed !

- people smoking in the hotel hall...Unbelievable !

I have been visiting Marrakesh for the last 20 years and have been staying at this lovely welcoming and friendly hotel for all that time. I always have a very pleasant stay here. The lobby area is beautifully designed, as are the very relaxing and stunningly landscaped gardens and pool area. The rooms are comfortable and functional with a very appreciated balcony. The dining experience is of a high standard with Sherif at the helm to ensure all runs very smoothly and your requests are accommodated. The staff and management all work hard for their visitors and there is a family ethos to the way the hotel is run and how they all treat each other and their visitors in turn. This hotel accommodates groups, families and single travellers equally which is quite rare in Morocco and again an indication of the care and consideration the staff show their visitors making you feel valued and appreciated. I would recommend this hotel to all and will continue to support them if I am lucky enough to be able to book a room as due to the facilities and location this hotel is always in demand. Job well done.

Very nice and helpful reception/concierge. However the room was dirty. Hair on the ground and in the sink. Dust balls on the pillows/sheets and some stains on the throw blanket...

Awesome stuff

The hotel check in is very slow, the bed linen is very dirty, only shampoo and shower gel in hotel, limited amenities. Only one towel in the room, staff didn’t understand English... umm also no kettle and no bottle of water, please prepare for yourself, and I don’t think it’s a 4 stars hotel.

The Stuff they are doing their job but I'm very disappointed Because the friend desk doesn't wanna change to me $100 to their home he said I need the 2016 bill . They don't accept that $100 old ones .
The next door hotel change my money but Atlas Asni refuses it .

Stayed before , this time standard was below average

Glad ii didnt order the buffet breakfast... everyone who did was complaining....there was nothing to eat....i paid for it one morning and all they had was bread....no eggs...nothing..... i got my money back....

This was a lower cost hotel, but convenient to shops, restaurants. You could walk anywhere. The restaurants advertised were never open when we wanted. They do buffets for the large groups that are there. Pool was awesome. Fridge in room gave us snack and drink options. I would stay here again.

The hotel was quite nice however the room if somebody flushes the toilet you can hear it when you're in the room.
also I have ants in my room.. the staff is very accommodating, the service waiter at breakfast remembers everything about if you don't want to and you have a particular knees he looks after you 100%
Oval an excellent experience

The first room we were given was filthy, was given another room, was better, but standards of cleanliness are not great, hotel is very dated and needs a good make over, bedding was very old and worn, breakfast was probably the worst I've seen in an hotel, choice was limited & they seem to run out of the basics constantly ie cups spoons butter etc, towels were removed every morning while we were at breakfast & were not replaced till afternoon so you couldn't wash/shower if you wanted to, our bed was stripped as soon as we went for breakfast on checkout day even though we wasn't leaving the room for another 4 hours! Would definitely not stay here again.

Hotel customer services were really bad, they never cleaned the room for 3 of the nights

Very bad experience will never stay in that hotel again in my life, rude staff, dirty and extremely noisy rooms, night club music will never let you sleep, I don't understand why is the night club open every single night, you will hear everything from next door rooms, 4 star hotel is a joke stay far away breakfast is so so bad don't get cheated by included breakfast security staff will look at you that you have done something wrong and staff looks always angry,.

Ridiculous will never stay into that hotel again in my life, bad staff, rubbish breakfast you will listen night club extremely loud music every night so no sleep, next door room you will listen almost everything everytime you go out or come back in to the hotel the security will look at that you have done something wrong.... For me absolute rubbish anyone wish to try please book it only for a night and you will have your life time experience best of luck👍

Break fast was very unique... I will choose this hotel again for breakfast

It was just alright..... The property was quite old. Nothing really to complain about but nothing to find exceptional.

Excellent location , good breakfast selection although can get very busy