Oakridge Resort Lake Wanaka

Not walking distance to town average room, minimal room amenities, shower was in the bath

Unit 14 had water ingress damage that was unsatisfactory. The bathroom layout was poor with a pedestal basin unable to be used for face washing due to a glass shelf immediately above it. The mirror was not above the basin meaning any shaving was unsatisfactory dropping water on the floor. The water damage to the door frames was disgusting. The towel hook was so small it could barely hold a face flannel. I am happy to provide photo images if you request it from me.

Meal and staff were great but the room was very disappointing. Be aware there is a door joining the next room, with no sound filters. We could hear everything that was said during the night as though the people were in our room, plus we were woken by their personal alarm when it went off at 6.50am. There was 1 wall heater, that did not heat the room and no electric blankets. We found this very surprising & disappointing for a winter resort.
Staff did give us a $50 refund and complimentary coffee in the morning due to our disturbed sleep as we had specifically said when we booked in, that we needed a good nights sleep.

The staff were responsive to our needs.

A great place to book the team into for Business travel.

The property was very good to accommodate ten ladies. There were a few maintenance areas needed.

The room was clean but the bathroom was tiny with a shower that seemed to be missing any pressure at all. The hot pools are the stand out here and they were lovely but I probably wouldn't stay here again as it was quite expensive for a very average experience. The restaurant was closed so I can't comment on it.

Clean and spacious apartment

Great place to stay

We had an enjoyable time here and would return. However, there were a few areas that should be addressed.

- As others have indicated, the WiFi is basically unusable. I had to use my phone’s hotspot as the WiFi speed was so poor.

- One of the bathrooms in our two-bedroom apartment smelled very strongly of cigarettes. Every time we ran the water, the smell was stronger. Maybe someone put cigarette butts down the drain? This remained through our stay even though we ran the fan and had the window open.

- The main door into the room from outside is frosted glass but has a 3cm clear border all the way around. There is no blind or curtain that can be closed and nothing blocking the view to the bed or bathroom. This means that neighbours walking by could catch a glimpse of more than they bargained for. A side effect of not having a curtain or blind on this door is that at night, you can’t have a completely dark room as there are porch and carpark lights that come in the door.

- Two of the hot pools were out of order and one of them was open but only lukewarm. This meant that we had to wait for someone to vacate one of the working pools for us to use it. Side note that none of the spa pools had bubbles/jets which would have greatly enhanced the experience.

Tried to charge us twice for drinks we had. Hot water took a long time to start in the shower. “King” bed was just 2 single beds that came apart both nights and could feel the mattress edges, when we asked to fix this they simply made the bed, left the wet towels lying on the floor. Spa and gym is good but for the price I won’t stay again.

Rooms where clean and son had a room to himself which he enjoyed, pool and hot tub were great to use after days activities, bar could have been open more but realise it's late in season.

Great pool, really nice room!

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Overall, very amenable rooms and service. The pools (tes, plural) and particularly the gym were fantastic 👌

Too expensive for the poor quality

Super friendly staff. They were hard workers, cleaning in the mornings and painting in the afternoon. I lied that someone was always around to ask questions or offer help.

Looks a lot better on the website. The ladies in reception, and bar area were just lovely. The unit we stayed in was ok. But please clean your floor. The bottom of my feet were black. Floor was very sticky. The shower was terrible. The room rate was expensive also.. so was expecting a lot more. You need some heat pumps installed. Room was too hot. Was charged extra on our card too. Don't know whst 4 as there was no mini bar or anything.

The level of cleanliness was very poor. My room had blood stain on the curtains, which I reported to the front desk, who apologised and promised to clean it. However it was not cleaned during my 2 day stay. Breakfast was disappointing, the food quality was poor. And the bar was shut on one of my days there. Room size and facilities in the room were very good.

After travelling around NZ for 4 weeks, we have had a variety of accommodation.
This was OK, but not brilliant
The Apt needed some work to bring it up to first class.
The position meant that we had to drive to the shops and restaurants, and the lake.
Would I go back, no
For the money paid I think there are better options