Holiday Inn & Suites Pigeon Forge Convention Center by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.6 (1056 reviews)
2905 Parkway , Pigeon Forge , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Dirty room
Expensive breakfast
Poor pool conditions

Categories

Cleanliness
7.68
Some reviews mentioned dirty rooms and inadequate cleaning, affecting overall cleanliness perception.
Service
9.65
The front desk staff was consistently described as friendly and helpful.
Location
9.69
Multiple reviews highlighted the excellent location close to attractions.
Room Quality
8.14
Rooms are noted as comfortable overall, but some issues were raised with bedding and climate controls.
Amenities
7.67
Issues were noted regarding the pool and lack of complimentary breakfast.
Value for Money
8.63
Mixed reviews regarding the pricing of food and amenities, but generally seen as fair.
Food and Beverage
8.18
Breakfast was expensive and there was no complimentary option, which disappointed some guests.
Overall Experience
9.15
Despite some issues, reviews indicate a generally positive experience with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-05 22:31

Property Description

Luxurious Accommodation with Top-notch Amenities

Nestled in Pigeon Forge, just a stone's throw away from The Grand Majestic Theater, Holiday Inn & Suites Pigeon Forge Convention Center, an IHG Hotel offers a luxurious stay with a plethora of amenities.

Unwind and Relax in Style

Indulge in the fitness center, indoor pool, and hot tub, or savor delicious meals at the on-site restaurant and bar. The private bathrooms, flat-screen TVs, and cozy balconies in some rooms ensure a comfortable and relaxing retreat.

Convenience at Your Fingertips

With a 24-hour front desk, free private parking, and a business area, this hotel caters to all your needs seamlessly. Don't miss the chance to explore nearby attractions like Country Tonite Theatre and Dolly Parton’s Stampede. Book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1056 reviews
Cleanliness: 7.68
Service: 9.65
Location: 9.69
Room Quality: 8.14
Amenities: 7.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 9.15
G
Gary • couple • us
10
2026-04-17 • via Nuitee
A
Adonna • extended_group • us
9
Only issue, no television the first night and up til 10am next morning.
Pros:

Property was in good location for our needs

Cons:

N/a

2026-04-13 • via Nuitee
K
Katie • family_with_children • us
8
2026-04-08 • via Nuitee
C
Chelsie • family_with_children • us
10
2026-04-06 • via Nuitee
S
Sandeep • family_with_children • us
6
Cons:

Balcony was not cleaned

2026-04-06 • via Nuitee
M
Monique • family_with_children • us
9
2026-04-04 • via Nuitee
B
Bell • family_with_children • us
2
2026-04-04 • via Nuitee
J
Jared • couple • us
3
Room Could be cleaner and mattress needs to be replaced. Lobby was super clean and nice, it was just our room.
Pros:

Location and parking

Cons:

Mattress was terrible. Room had a bad smell.

2026-04-04 • via Nuitee
S
Sharon • family_with_children • us
10
Pros:

Walking distance to alot of attention

Cons:

Pillows

2026-04-02 • via Nuitee
H
Harvey • couple • us
8
2026-04-02 • via Nuitee
A
Amanda • family_with_children • us
5
Pros:

Location was great, the beds were not so comfy and breakfast was very basic compared to other places, price was great staff was very friendly.

Cons:

Breakfast and beds could have been better but was okay for short stay.

2026-04-01 • via Nuitee
K
Kali • family_with_children • us
10
2026-04-01 • via Nuitee
S
Shannon • family_with_children • us
10
2026-03-31 • via Nuitee
K
Kristy • family_with_children • us
5
Bad customer service, but good location.
Pros:

Location was great.

Cons:

We paid for breakfast but was told upon arrival it was only for 2 and not the total number of registered occupants. First night we arrived pull out couch was broken. Apparently according to the front desk they were well aware and still placed us in the room. At 11pm we found we were short a bed. They provided a bed on the 6th floor but it meant one of our teenagers and they would have to sleep 3 floors away from us. They called early the next day and alerted us if we wanted to move rooms we had 30 mins to move, while we were currently getting dressed.

2026-03-30 • via Nuitee
M
Mike • couple • us
8
2026-03-29 • via Nuitee
J
Johnny • family_with_children • us
10
Pros:

We really liked the location. The staff and quality of the room

Cons:

The breakfast was a little rough. The meat selection was the worse bacon was ok bologna wasnt good but thats my opinion it will not change that i will stay there from now own when i go to pigeon forge

2026-03-27 • via Nuitee
D
Delecia • family_with_children • us
10
2026-03-23 • via Nuitee
J
Jennifer • extended_group • us
10
2026-03-23 • via Nuitee
R
ronald • solo_traveller • us
10
2026-03-23 • via Nuitee
L
Lisa • couple • us
10
2026-03-22 • via Nuitee