Holiday Inn & Suites Pigeon Forge Convention Center by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.6 (1096 reviews)
2905 Parkway , Pigeon Forge , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Dirty room
Expensive breakfast
Poor pool conditions

Categories

Cleanliness
7.68
Some reviews mentioned dirty rooms and inadequate cleaning, affecting overall cleanliness perception.
Service
9.65
The front desk staff was consistently described as friendly and helpful.
Location
9.69
Multiple reviews highlighted the excellent location close to attractions.
Room Quality
8.14
Rooms are noted as comfortable overall, but some issues were raised with bedding and climate controls.
Amenities
7.67
Issues were noted regarding the pool and lack of complimentary breakfast.
Value for Money
8.63
Mixed reviews regarding the pricing of food and amenities, but generally seen as fair.
Food and Beverage
8.18
Breakfast was expensive and there was no complimentary option, which disappointed some guests.
Overall Experience
9.15
Despite some issues, reviews indicate a generally positive experience with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-05 22:31

Property Description

Luxurious Accommodation with Top-notch Amenities

Nestled in Pigeon Forge, just a stone's throw away from The Grand Majestic Theater, Holiday Inn & Suites Pigeon Forge Convention Center, an IHG Hotel offers a luxurious stay with a plethora of amenities.

Unwind and Relax in Style

Indulge in the fitness center, indoor pool, and hot tub, or savor delicious meals at the on-site restaurant and bar. The private bathrooms, flat-screen TVs, and cozy balconies in some rooms ensure a comfortable and relaxing retreat.

Convenience at Your Fingertips

With a 24-hour front desk, free private parking, and a business area, this hotel caters to all your needs seamlessly. Don't miss the chance to explore nearby attractions like Country Tonite Theatre and Dolly Parton’s Stampede. Book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1096 reviews
Cleanliness: 7.68
Service: 9.65
Location: 9.69
Room Quality: 8.14
Amenities: 7.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 9.15
L
Lynn • solo_traveller • us
10
2026-05-16 • via Nuitee
G
Gregory • solo_traveller • us
7
Pros:

View

Cons:

The guy that checked us in, rude

2026-05-14 • via Nuitee
T
terrance • solo_traveller • us
10
Pros:

It was directly on the main highway

Cons:

The swimming pool was a lot of too cold

2026-05-07 • via Nuitee
J
Jody • family_with_children • us
8
Pros:

Close to LeConte. We come for woman of joy and walking distance is nice

Cons:

Hot tub

2026-05-05 • via Nuitee
J
Johnston • solo_traveller • us
10
Pros:

Everything was great.

Cons:

The last night we were there the air conditioning went out. After reporting it to the front desk, we were offered to switch rooms to which I declined since we were checking out early the next morning.

2026-05-04 • via Nuitee
L
Larry • couple • us
5
NOT WHAT I EXPECTED FOR THE PRICE
2026-05-01 • via Nuitee
C
Colton • family_with_children • us
10
2026-04-28 • via Nuitee
C
Cathy • couple • us
7
Concerning about the overall cleanliness!!
Pros:

The location was fine, but was unhappy with the food being between cold and warm an offering only one type of egg which was scrambled especially not being hot was disappointing which is always offered as a complementary breakfast. I expected more when you put a price tag on it, but the main disappointment was the silverware and the coffee stained coffee mugs. I could not find one of your coffee mugs that did not have coffee, stains. Coffee rings on the inside of the mug not to mention the one with lipstick still on it, but we were told they were fine they were just coffee stains. Make sure wonder what goes on in the kitchen is far as cleanliness!!!

Cons:

Temperature of the food and the cleanliness of your silverware and coffee mugs and of course having to pay 1495 and eat off of paper plate and plastic utensils.

2026-04-27 • via Nuitee
M
Marisol • couple • us
10
2026-04-27 • via Nuitee
M
Marco • couple • us
9
2026-04-26 • via Nuitee
J
JOANNE • family_with_children • us
10
Short but pleasant stay. Great location on the strip.
Pros:

Beautiful property, very comfortable beds, great all around.

Cons:

No dislikes

2026-04-23 • via Nuitee
G
Gary • couple • us
10
2026-04-17 • via Nuitee
A
Adonna • extended_group • us
9
Only issue, no television the first night and up til 10am next morning.
Pros:

Property was in good location for our needs

Cons:

N/a

2026-04-13 • via Nuitee
K
Katie • family_with_children • us
8
2026-04-08 • via Nuitee
C
Chelsie • family_with_children • us
10
2026-04-06 • via Nuitee
S
Sandeep • family_with_children • us
6
Cons:

Balcony was not cleaned

2026-04-06 • via Nuitee
J
Jared • couple • us
3
Room Could be cleaner and mattress needs to be replaced. Lobby was super clean and nice, it was just our room.
Pros:

Location and parking

Cons:

Mattress was terrible. Room had a bad smell.

2026-04-04 • via Nuitee
B
Bell • family_with_children • us
2
2026-04-04 • via Nuitee
M
Monique • family_with_children • us
9
2026-04-04 • via Nuitee
S
Sharon • family_with_children • us
10
Pros:

Walking distance to alot of attention

Cons:

Pillows

2026-04-02 • via Nuitee