Holiday Inn & Suites Pigeon Forge Convention Center by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.6 (1056 reviews)
2905 Parkway , Pigeon Forge , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Dirty room
Expensive breakfast
Poor pool conditions

Categories

Cleanliness
7.68
Some reviews mentioned dirty rooms and inadequate cleaning, affecting overall cleanliness perception.
Service
9.65
The front desk staff was consistently described as friendly and helpful.
Location
9.69
Multiple reviews highlighted the excellent location close to attractions.
Room Quality
8.14
Rooms are noted as comfortable overall, but some issues were raised with bedding and climate controls.
Amenities
7.67
Issues were noted regarding the pool and lack of complimentary breakfast.
Value for Money
8.63
Mixed reviews regarding the pricing of food and amenities, but generally seen as fair.
Food and Beverage
8.18
Breakfast was expensive and there was no complimentary option, which disappointed some guests.
Overall Experience
9.15
Despite some issues, reviews indicate a generally positive experience with intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-05 22:31

Property Description

Luxurious Accommodation with Top-notch Amenities

Nestled in Pigeon Forge, just a stone's throw away from The Grand Majestic Theater, Holiday Inn & Suites Pigeon Forge Convention Center, an IHG Hotel offers a luxurious stay with a plethora of amenities.

Unwind and Relax in Style

Indulge in the fitness center, indoor pool, and hot tub, or savor delicious meals at the on-site restaurant and bar. The private bathrooms, flat-screen TVs, and cozy balconies in some rooms ensure a comfortable and relaxing retreat.

Convenience at Your Fingertips

With a 24-hour front desk, free private parking, and a business area, this hotel caters to all your needs seamlessly. Don't miss the chance to explore nearby attractions like Country Tonite Theatre and Dolly Parton’s Stampede. Book your stay now for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1056 reviews
Cleanliness: 7.68
Service: 9.65
Location: 9.69
Room Quality: 8.14
Amenities: 7.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 9.15
H
Heather • family_with_children • us
7
Good location and price.
Pros:

Very clean, nice staff, bed was comfortable.

Cons:

The indoor spa and indoor pool were down and not working. They said the pool was “operating” but in January it was way too cold to enjoy.

2026-01-31 • via Nuitee
T
Tekoah • couple • us
10
It was great stay highly recommended
Pros:

The indoor pool and the bar

Cons:

The hot tub needed to get hotter

2026-01-26 • via Nuitee
K
Kayleigh • solo_traveller • us
10
2026-01-24 • via Nuitee
A
Aliza • couple • us
3
Nasty hotel rooms. No cleaning.
Cons:

It was really dirty and the bedsheet had poop marks on it. Like someone wiped there ass with the sheets
Then we called the hotel the hotel they sent a guy to change it he couldn’t understand and tooo forever to clan the whole room which he end up just cleaning the bathroom because it was dirty too and then only changed one sheet and gave us blanket on to put it ourself. Then he came back after 10-15 min and put the bed sheet. No pillow cover change no other cleaning. It was just so uncomfortable for us to sleep on to those beds.

2026-01-20 • via Nuitee
W
Wesley • family_with_children • us
10
Pros:

Clean comfortable convenient

Cons:

Parking was mediocre no free breakfast

2026-01-19 • via Nuitee
R
Renee • couple • us
8
A nice quiet clean hotel in a great location.
2026-01-19 • via Nuitee
T
Theresa • solo_traveller • us
10
2026-01-19 • via Nuitee
B
Betty • family_with_children • us
1
I couldn’t stay . I had to go rent from another hotel nearby. I stayed at Cambria.
Pros:

I liked Nothing.
Dirty facility. I couldn’t stay there

Cons:

Dirty facility
Smelled really bad
Very old and dirty

2026-01-19 • via Nuitee
R
Rhiannon • couple • us
9
Pros:

Location and loved that they had a restaurant

Cons:

Didn’t get housekeeping in our room had to ask for more towels

2026-01-19 • via Nuitee
R
Ronnie • couple • us
8
Cons:

Tub would not drain

2026-01-19 • via Nuitee
J
Juan • family_with_children • us
10
2026-01-19 • via Nuitee
J
Jessica • family_with_children • us
8
Pros:

Convenient, pretty, good location, great price, nice employees

Cons:

Pool strong, woke with dry and sore throat from the smell of the cleaning solution in the pool below us. Fridge wasn't getting drinks cold, back of remote was broken. But all in all we did like our stay

2026-01-19 • via Nuitee
O
Oscar • family_with_children • us
10
We had a great time and would stay again
Pros:

Great location and clean

2026-01-19 • via Nuitee
B
Bobbie • couple • us
10
2026-01-19 • via Nuitee
A
Anthony • couple • us
10
2026-01-19 • via Nuitee
D
donna • solo_traveller • us
10
2026-01-19 • via Nuitee
D
Donald • extended_group • us
8
Very enjoyable and convenient
Pros:

The location in reference to the conference center was excellent. The bed was very nice. Parking was very good. The elevators were excellent.

Cons:

The breakfast was awful. The food in the bar was very good, but the menu was very limited

2026-01-19 • via Nuitee
T
Teresa • family_with_children • us
10
2026-01-19 • via Nuitee
E
Elizabeth • family_with_children • us
8
2026-01-19 • via Nuitee
T
Tasha • couple • us
10
2026-01-19 • via Nuitee