Hilton Garden Inn Tupelo

Hotels
Hilton Garden Inn
8 (371 reviews)
363 East Main Street , Tupelo , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Room maintenance needed
Amenities not fully operational

Categories

Cleanliness
5.5
Many reports of cleanliness issues, including stains and bad odors.
Service
9.5
Staff were consistently described as friendly and helpful.
Location
9.5
Great location for walking to attractions and exploring the town.
Room Quality
7.5
Some rooms had issues like air conditioning and needed repairs.
Amenities
7.5
Amenities like the pool were reported closed for maintenance.
Value for Money
7.5
Some felt they could have gotten a better experience for the price.
Food and Beverage
8.5
Breakfast was noted positively but not extensively reviewed.
Overall Experience
8.5
The overall experience was mixed, with both highs and lows noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:10

Property Description

Convenient Location and Modern Amenities

Located just 1.3 miles from the iconic Elvis Presley Birthplace and Museum, Hilton Garden Inn Tupelo offers a perfect blend of convenience and comfort. Each room is equipped with a microwave, refrigerator, and cable TV for a cozy stay.

On-Site Facilities for Business and Leisure

Guests can take advantage of the hotel's business center, meeting facilities, fitness center, and indoor swimming pool. Whether you're here for work or leisure, Hilton Garden Inn Tupelo has you covered with all the necessary amenities.

Dining Options and Nearby Attractions

Enjoy a delicious meal at The Garden Grille and Bar, open for breakfast, lunch, and dinner, or grab snacks from the Pavilion Pantry convenience store. With attractions like Brices Cross Roads National Battlefield Site and Buffalo Park just a short drive away, there's plenty to explore during your stay.

Ready to experience comfort and convenience at Hilton Garden Inn Tupelo? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8
Based on 371 reviews
Cleanliness: 5.5
Service: 9.5
Location: 9.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8.5
M
monica couple us
10
2026-04-17 via Nuitee
S
Sabrena family_with_children us
10
Pros:

It was close to cadence bank area it was clean
The desk staff was super friendly and help full. Great place to stay.

2026-04-12 via Nuitee
K
Kathleen couple us
9
2026-04-11 via Nuitee
A
Annabeth extended_group us
1
Will not be staying at a Hilton again. For the amount of money paid, was not impressed by amenities.
Pros:

It was convenient to where I needed to go the next day

Cons:

1. There was no water pressure in our shower, not enough to get a shower. We were the only room affected & no other rooms to move to. Maintenance would not come after hours.
2. Toilet got clogged during middle of night & no plunger. Had to call front desk to get one at some point.
3. Upon check in, our door was cracked open & tv was on like someone had been in there or was coming back.
4. A lot of construction workers were staying there & wondering on our hallway. They even had digital access to rooms to get in if needed.

2026-04-09 via Nuitee
E
Eric couple us
10
Cons:

Renovation clutter

2026-04-01 via Nuitee
J
Janice couple us
10
2026-03-17 via Nuitee
D
Debbie couple us
8
Convenient and comfortable for an on-the-road stay
Pros:

Location

Cons:

Free breakfast would have been nice

2026-03-01 via Nuitee
D
Don couple us
10
2026-02-28 via Nuitee
A
alvenoc Friends getaway
4
This place has really deteriorated!
Pros:

This property has declined a lot over the past 3 years--another instance of an owner not investing in upkeep. Best thing about this place is its proximity to Cadence Arena. People were fine, but physical property was a mess. Directv or any kind of TV service went out at around 9 pm and is still out at 9:30 the next morning as I write this. Heating unit in room is raggedy; carpet throughout the hotel looks filthy; tub and shower showing rust spots; soap dispenser pulled from bathroom wall leaving an unpainted spot with 2 holes underneath. No full compliment of towels in room, "buffet" breakfast that was actually prepared and served by one lady served with cold biscuit and cold fries. Won't be staying here again until I get word of major improvements.

2026-01-31 via Tripadvisor
K
Karen couple us
10
Pros:

Perfect

Cons:

There was nothing we didn’t like except it was too cold

2026-01-21 via Nuitee
K
Kirkham solo_traveller us
8
2026-01-19 via Nuitee
J
Jarvis extended_group us
6
Pros:

Good

Cons:

Bed and We Had some Problem other than that it was ok

2026-01-19 via Nuitee
F
Freddie solo_traveller us
8
2026-01-19 via Nuitee
S
Sarah family_with_children us
4
Disappointed.
Pros:

Location. This was the second time we stayed at this location during our annual vacation trip.

Cons:

Cleanliness. First room we went into had the bathtub did not drain well. We transferred to another room and it had a strange odor. Some staff were very nice and helpful, some were not.

2026-01-19 via Nuitee
R
Reggie couple us
8
2026-01-19 via Nuitee
B
Brent couple us
1
Pros:

Location

Cons:

The toilet was broke. We were on the renovation floor. Called for it to be fixed and 6 hrs later it still wasn't fixed. Called again and maintenance had left. We had to leave at 11:30 p.m. and travel back home so we would have a toilet that works. We arent even sure if we will be refunded our money. We have to wait till a manager comes in on Monday. We were in the room a total of ten minutes... maybe.

2026-01-17 via Nuitee
A
Asia couple us
6
Pros:

Perfect location for where we needed to be

Cons:

The room that I paid for ahead of time was overbooked and we got a terrible room as a replacement and no refund for the difference

2026-01-09 via Nuitee
R
robert solo_traveller us
10
2025-12-28 via Nuitee
S
shawnhM8185ZF Couples Knoxville, Tennessee
10
50 States in Our 50’s Miss/Ala
Pros:

The Hilton Garden Inn Tupelo was a very nice hotel, especially for the price. It’s conveniently located and close to everything we needed, which made getting around easy. The staff were extremely friendly and welcoming, and the room was huge—clean, comfortable, and well laid out. Overall, it was a great stay and I would definitely choose this hotel again when visiting Tupelo.

2025-12-26 via Tripadvisor
S
Sherida couple us
1
Pros:

It was being renovated

Cons:

some of my property was taken

2025-12-16 via Nuitee