Hilton Garden Inn Tupelo

Hotels
•
Hilton Garden Inn
7.9 (284 reviews)
363 East Main Street , Tupelo , US
+1 662-718-5500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Very friendly, helpful staff (many named)
Central, walkable location
Clean rooms and comfortable beds for most guests
Remodeled lobby/dining area
Staff handled renovation disruption well
Cons:
Ongoing construction/renovation causing disruption
Limited or closed amenities (no pool, limited public bathrooms)
Occasional severe issues (water outage, rooms not ready)
Slow breakfast service
Noisy AC and slow elevator
Isolated room issues (clogged toilet, missing fridge on check-in)

Categories

Cleanliness
7
Rooms were frequently described as clean and quiet, but construction-related mess, a reported clogged toilet and at least one water outage negatively impacted cleanliness impressions for some guests.
Service
9.4
Service is consistently praised across reviews — staff are described as very friendly, helpful and accommodating (many staff named), often mitigating the disruption from renovations.
Location
9
Multiple reviewers highlighted the excellent, central location — walking distance to attractions and close to downtown/arena.
Room Quality
7.2
Rooms are generally comfortable with many mentions of good beds, but there are isolated complaints (very low/uncomfortable bed), noisy AC and construction affecting room experience for some.
Amenities
6.5
Amenities were noticeably impacted by renovation: public areas closed, limited common bathrooms, no pool available, slow elevator, and at least one instance of a fridge missing on arrival.
Value for Money
7.6
Perceived value is mixed — strong service and location add value, but ongoing construction and reduced amenities diminished the overall value for some guests.
Food and Beverage
7.5
Breakfast is described as acceptable/good and the dining area has been remodeled, but breakfast service can be slow and breakfast is not always included.
Overall Experience
9
Overall experience is positive for many guests primarily due to outstanding staff and clean rooms despite renovations; however, severe renovation issues (e.g., water outage) caused major negative experiences for a few.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Convenient Location and Modern Amenities

Located just 1.3 miles from the iconic Elvis Presley Birthplace and Museum, Hilton Garden Inn Tupelo offers a perfect blend of convenience and comfort. Each room is equipped with a microwave, refrigerator, and cable TV for a cozy stay.

On-Site Facilities for Business and Leisure

Guests can take advantage of the hotel's business center, meeting facilities, fitness center, and indoor swimming pool. Whether you're here for work or leisure, Hilton Garden Inn Tupelo has you covered with all the necessary amenities.

Dining Options and Nearby Attractions

Enjoy a delicious meal at The Garden Grille and Bar, open for breakfast, lunch, and dinner, or grab snacks from the Pavilion Pantry convenience store. With attractions like Brices Cross Roads National Battlefield Site and Buffalo Park just a short drive away, there's plenty to explore during your stay.

Ready to experience comfort and convenience at Hilton Garden Inn Tupelo? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUP

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.9
Based on 284 reviews
Cleanliness: 7
Service: 9.4
Location: 9
Room Quality: 7.2
Amenities: 6.5
Value for Money: 7.6
Food and Beverage: 7.5
Overall Experience: 9
T
Thomas • couple • gb
8
Pros:

Breakfast was fine, but a bit slow in getting the food after ordering it?

2026-10-12 • via Nuitee
T
Tammy • couple • us
9
2026-10-07 • via Nuitee
M
Maik • solo_traveller • us
8
Pros:

Nice Room and Breakfast

Cons:

Toilette was clocked and after multiple discussion I had to help my self

2026-09-15 • via Nuitee
I
Ildikó • family_with_children • hu
8
Barátságos személyzet, tiszta szoba.
Pros:

Közel a központhoz. Egyszerű, de barátságos.

2026-09-10 • via Nuitee
D
Deanna • couple • us
10
Amazing
Pros:

The room was clean, the bed was comfortable and the location is amazing. It’s in walking distance of everything

Cons:

Nothing that I didn’t like

2026-09-07 • via Nuitee
M
Maik • solo_traveller • us
8
Pros:

Remodeled lobby and dinning area including the outside sitting

Cons:

AC is to noisy

2026-09-06 • via Nuitee
A
Andrew • extended_group • us
9
Pros:

Good

2026-08-24 • via Nuitee
W
Wendell • solo_traveller • us
5
I expected more out of a hilton.
Pros:

The staff was awesome. Friendly and fun to talk too.

Cons:

The bed was uncomfortable and way to low to the ground. It was hard to get out of and hurt my knees. There was no Fridge in the room when I go there, they did finally bring one, but it should have been there when I checked in.

2026-08-18 • via Nuitee
H
Hayes • couple • us
10
2026-08-17 • via Nuitee
M
Maik • solo_traveller • us
8
Pros:

Central Downtown

Cons:

Breakfast Not inclusive

2026-08-13 • via Nuitee
S
Smith • solo_traveller • us
9
Pros:

It was close to the arena. Friendly and helpful staff

2026-07-25 • via Nuitee
A
ALBERT • solo_traveller • us
8
it was a good stay despite the construcion
Pros:

construction had this property missed up as the lobby and breakfast the contrucion area were closed

2026-07-24 • via Nuitee
O
ourblueeyes • Couples • Cabot, Arkansas
2
UNDER CONSTRUCTION!
Pros:

When we arrived at the Hilton Garden Inn, Tupelo, MS today and it was an absolute mess! There is a fence around the front entrance and furniture stacked to the right of the entrance! We entered through a side door to find 2 ladies sitting at a table with a line of people TRYING to check in! They were actually turning most of us away because the rooms were not ready and the hotel DID NOT have running water! A rude clerk told us to check back in an hour to see if our room was ready! Thank goodness Hotels.com promptly relocated us to a different hotel.

2026-07-23 • via Tripadvisor
K
KRISTY • solo_traveller • us
3
Cons:

Under construction

2026-07-22 • via Nuitee
C
Cynthia • family_with_children • us
10
Pros:

Staff was excellent!

2026-07-20 • via Nuitee
T
Tommy • solo_traveller • us
10
Pros:

Everything was Great 👍

Cons:

Property was under renovation but staff handled it very well considering 🤔

2026-07-17 • via Nuitee
D
Daniel • couple • us
8
2026-07-12 • via Nuitee
E
Erica • solo_traveller • us
1
2026-07-06 • via Nuitee
E
Elizabeth G • solo_traveller • us
6
Overall it was a good experience. No problems.
Pros:

The beds were great and the staff was very friendly. Rooms were clean and ready when I arrived. TV had plenty of channels to watch at night. Rooms were overall quiet. Could not hear other guests or the construction that was going on.

Cons:

No swimming pool. They had a lot of construction going on but the staff was apologetic for the noise and mess. The elevator was extremely slow.

2026-06-25 • via Nuitee
T
TWS830 • Business • Nashville, Davidson County, Tennessee
10
It’s the people
Pros:

I booked the HIlton Garden Inn for a work trip for a one month stay . Upon arriving I found out the hotel was under renovation and some of the amenities were not available. I was planning on a mediocre stay. I was pleasantly surprised. The hotels best feature without question are the staff. Hands down the most sincere, friendly people I have ever met at a hotel. . Billy,Iris,Felicia,Vicki,April, Bridget, Curessia, Robin, Peggy, Ken, Jessica, Caris. Went out of their way to make me feel like not like a guest , but a member of the family. I’m sure I have missed someone’s name and I apologize. From finding me a great workout facility to use during the month , suggestions for dinner, getting me extra coffee , everyone was amazing. ,

The location is hands down the best in Tupelo. , But when I come back to Tupelo for any reason it’s not the location or price why im staying at the Hilton Garden Inn. It’s the people.

Thanks everyone for a wonderful month

2026-06-24 • via Tripadvisor