Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good food
Cons:
High prices
Noise issues

Categories

Cleanliness
7.9
General comments on cleanliness were not explicitly mentioned, which warrants a standard score.
Service
8.9
Numerous comments on helpful staff and attentive service.
Location
8.9
Many reviews highlighted the excellent central location of the hotel.
Room Quality
8.4
Rooms were described as cozy and comfortable in several reviews.
Amenities
8.4
Standard amenities were expected and mentioned positively.
Value for Money
7.9
Some comments indicated prices were on the higher side.
Food and Beverage
8.4
Breakfast was often praised for its quality and variety.
Overall Experience
8.4
Overall positive sentiments were shared, with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:37

Property Description

Historic Charm: Immerse yourself in the rich history of the 14th-century half-timbered Hotel Rebstock, where every corner tells a story.

Artistic Ambiance: Surround yourself with contemporary art at every turn, adding a touch of creativity and inspiration to your stay.

Central Location: Experience the heart of Lucerne by staying at Hotel Rebstock, just steps away from the renowned Hof Church and immersed in the vibrant culture of the city.

Indulge in a unique blend of history, art, and modern comfort at Hotel Rebstock in Lucerne. Book now to secure your unforgettable stay!

Important information:

Please note that the elevator is only available on half floors and not in all parts of the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs CHF 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 15 per person per stay when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 8 years old stay for CHF 40 per person per night when using an available extra bed.
    Children from 9 years old to 12 years old stay for CHF 60 per person per night when using an available extra bed.
    People 13 years old and over stay for CHF 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3461 reviews
Cleanliness: 7.9
Service: 8.9
Location: 8.9
Room Quality: 8.4
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8.4
U
Urs-Thomas • solo_traveller • ch
8
2026-06-27 • via Nuitee
V
Vanessa • solo_traveller • nz
7
Great Lucerne property.
Pros:

Very central and walking distance to quite a few things. As an older building didnt have inbuilt air-conditioning but they had brought air-conditioners for each room and this was great as was very hot. Bathroom has cool tiles throughout.

Cons:

There was no fridge in the room.

2026-06-27 • via Nuitee
J
Judith • solo_traveller • us
8
My stay was quite pleasant especially dine the location is perfect!
Pros:

Charming. Friendly staff

Cons:

Uneven floors. No air conditioning. Poor replacement of towels.

2026-06-26 • via Nuitee
U
Ursula • extended_group • ch
8
Sehr zuvorkommendes und hilfsbereites Personal. Haben uns mit Auto und Koffern geholfen, wir waren ältere Gäste.
2026-06-26 • via Nuitee
J
Jan • solo_traveller • de
9
Pros:

Sehr altes, wunderschönes Haus mit großer Atmosphäre. Wer moderne Klimaanlage oder Barrierefreiheit sucht wird nicht so glücklich werden, wer ein perfekt geschultes Personal schätzt und Holztreppen liebt wird das Hotel sehr mögen. Sehr gutes Frühstück, ich durfte mein Rad im sicheren Hof parken.

Cons:

alles großartig

2026-06-26 • via Nuitee
E
Eleanor • couple • gb
7
2026-06-26 • via Nuitee
D
Dansis3 • family_with_children • ch
8
Pros:

Hotel bien situé dans une belle vieille bâtisse.

Cons:

Les Rideaux non occultant, l'accueil expéditif mais correct.

2026-06-26 • via Nuitee
A
Anne • couple • fr
7
Gentillesse et efficacité du personnel avec les moyens à disposition
Pros:

Sa localisation en centre-ville et son personnel de réception et de service au petit-déjeuner

Cons:

Par temps de forte chaleur le bruit et les gaz brûlés de la rue étaient inévitables du fait du manque d’équipement d’air conditionné. L’ersatz de climatiseur par organe mobile et ventilateur a accentué ces deux nuisances

2026-06-25 • via Nuitee
A
Ariel Mario • solo_traveller • ar
7
2026-06-25 • via Nuitee
J
Julie • solo_traveller • ca
10
Pros:

Location, look of the hotel, breakfast.

Cons:

AC was a unit we needed to set up every night. It did the job but was noisy and required us to let the window open.

2026-06-25 • via Nuitee
B
Benno • couple • ca
9
2026-06-25 • via Nuitee
P
Pace • extended_group • us
9
Pros:

Rooms were excellent

Cons:

We never interacted with hotel staff. Restaurant staff assisted us every time we had a question and at check in and check out.

2026-06-25 • via Nuitee
D
Debra • extended_group • gb
9
Wonderful, characterful hotel in nice position away from hustle and bustle
Pros:

Really easy to find - 10 mins walk from the station. Was worried about the bells but once the window was shut we could barely hear them and actually they were quite handy to know the time. The room was large and a really comfy bed but the room was a little dark but didn't ruin our stay. Staff were so friendly and the two women on reception helped us with our luggage upon arrival. We were on the 4th floor - the stairs to the lift weren't an issue, it was only one lot of stairs.

Food was delicious in the restaurant - we were there for 4 nights and ate in restaurant once. Breakfasts were very good - excellent selection and freshly cooked eggs either scrambled, poached and the loveliest crispy bacon. Very happy with our choice of hotel.

Cons:

Just a tiniest niggle that the room was quite dark - but it also meant it stayed cool and we did have a view of the church if we looked left and the lake and mountains if we looked right!

2026-06-24 • via Nuitee
P
Persa • couple • cy
7
Pros:

Location

Cons:

No aircondition

2026-06-23 • via Nuitee
M
Motherofsix • couple • nl
9
perfecte locatie om Luzern te bezoeken
Pros:

Perfecte locatie om de stad te zien. Vlakbij meer en de oude stad. Het hotel zit in prachtig oud pand. Het heeft een goed en gezellig restaurant

2026-06-23 • via Nuitee
A
Anna • solo_traveller • fi
7
Pros:

Superb location, good breakfast.

Cons:

Rustic room, very squeeky floors. Portable, loud and insufficient air-conditioner. Low ceilings, the room didnt match the description. Impractical shower.

2026-06-23 • via Nuitee
T
Tamara • couple • ch
8
2026-06-22 • via Nuitee
U
Ursula • solo_traveller • ch
5
zimmer im 6. stock mit terrasse ok, aber lift fängt im 1. stock an und fährt nur bis 5. stock. dafür war der preis zu ho
Pros:

gute lage,, schöner aussenbereich

Cons:

mit dem gepäck treppen steigen

2026-06-21 • via Nuitee
S
Sharon • couple • us
10
Recommend booking one of the 2 rooms on the 6th floor. Short walk up stairs, but the terrace doubles the size of the roo
Pros:

Loved the terrace! Great location. Helping and nice staff.

2026-06-21 • via Nuitee
M
Marion • solo_traveller • de
9
Pros:

Die tolle Lage des Hotels. Die aufmerksamen, hilfsbereiten und netten Mitarbeiter des Hotels.

Cons:

Das einzige was uns gefehlt hat, wäre ein kleiner Kühlschrank in Form einer miniBar gewesen. Ansonsten war alles zur vollsten Zufriedenheit.

2026-06-21 • via Nuitee