Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good food
Cons:
High prices
Noise issues

Categories

Cleanliness
7.9
General comments on cleanliness were not explicitly mentioned, which warrants a standard score.
Service
8.9
Numerous comments on helpful staff and attentive service.
Location
8.9
Many reviews highlighted the excellent central location of the hotel.
Room Quality
8.4
Rooms were described as cozy and comfortable in several reviews.
Amenities
8.4
Standard amenities were expected and mentioned positively.
Value for Money
7.9
Some comments indicated prices were on the higher side.
Food and Beverage
8.4
Breakfast was often praised for its quality and variety.
Overall Experience
8.4
Overall positive sentiments were shared, with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:37

Property Description

Historic Charm: Immerse yourself in the rich history of the 14th-century half-timbered Hotel Rebstock, where every corner tells a story.

Artistic Ambiance: Surround yourself with contemporary art at every turn, adding a touch of creativity and inspiration to your stay.

Central Location: Experience the heart of Lucerne by staying at Hotel Rebstock, just steps away from the renowned Hof Church and immersed in the vibrant culture of the city.

Indulge in a unique blend of history, art, and modern comfort at Hotel Rebstock in Lucerne. Book now to secure your unforgettable stay!

Important information:

Please note that the elevator is only available on half floors and not in all parts of the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.4
Based on 3602 reviews
Cleanliness: 7.9
Service: 8.9
Location: 8.9
Room Quality: 8.4
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8.4
P
Paula • couple • nz
5
Unfortunately the room didn't quite live up to our expectations.
Pros:

Lovely lady at the front desk, so friendly and kind. Loved how close we were to the lake. Loved the artistic bathroom tiles!!! Lovely big bed! Thank you for having English speaking T.V. channels! Easy to access room - great having a lift!!

Cons:

The room was very dark, as there was only a small window (which is fine), but the lighting in the room was pretty poor, and didn't compensate for the lack of natrual light, so we felt like we were coming back to a cave. Two pillows each would of been great, and the towels were a bit used and thin.

2026-09-19 • via Nuitee
F
Fion • extended_group • tw
9
2026-09-19 • via Nuitee
S
Susan • couple • gb
10
2026-09-19 • via Nuitee
A
Antje • couple • de
10
2026-09-18 • via Nuitee
M
Mark • solo_traveller • gb
8
I really enjoyed the stay - very happy
Pros:

Very friendly and helpful

Cons:

Great location, very clean. Bed was a bit too soft for me so my back hurt a tad.

2026-09-18 • via Nuitee
G
Gillian • solo_traveller • it
10
Don’t think twice! Book it.
Pros:

A lovely little traditional hotel situated right along the lakefront. Walking distance to a lot of shops and restaurants! Definitely recommend.

2026-09-18 • via Nuitee
N
Nicole • solo_traveller • ch
10
Hôtel très bien situé
Pros:

L'emplacement de l'hôtel est ideal et le petit déjeuner est excellent !

2026-09-17 • via Nuitee
A
ANTOINE • solo_traveller • fr
10
Pros:

Petit déjeuner

2026-09-16 • via Nuitee
L
Loren • solo_traveller • us
10
Wonderful stay, great location. Staff very accommodating.
Pros:

Great location. Delightful open patio area in front and back. Ate at the restaurant at the Hotel one night and it was excellent. Would go back without hesitation.

Cons:

A couple of low doorways to go through, but I am almost 2 meters. And the property is several hundred years old.

2026-09-16 • via Nuitee
T
Terry • couple • us
9
Would definitely recommend this property
Pros:

Wonderful unique accommodation… excellent service from the staff…. Rooftop provided excellent view… short walking distance (10 minutes) from train station… FAVORITE PART was the restaurant on the property was our favorite, whether we opted to dine outside or inside

Cons:

The shower/bathtub took a little time to adjust to but we figured it out

2026-09-15 • via Nuitee
B
Bryan • couple • us
6
Average.
Cons:

It was good until I asked for help and the gentleman seemed to be more concerned about the restaurant than the people staying at the hotel.
I asked about the “ac unit” in the room and was upset I was asking about it and he told me when he had a chance he would come see it and mumble some words under his breath in his language. I felt very embarrassed about the tone and the way he looked at me, and so he sprinted up the stairs to my room and he gave us a two second
Explanation of the “ac unit”. It just not a good time!

2026-09-14 • via Nuitee
P
Philippe • solo_traveller • fr
8
2026-09-14 • via Nuitee
L
lingyan • couple • cn
8
路过将就住一晚
Pros:

地理位置方便

Cons:

房间层高很低，隔音很不好，楼上有人走路听的很清楚，就在头顶上咚咚的走路。

2026-09-14 • via Nuitee
R
Rüdiger • solo_traveller • de
7
Pros:

Saubere Zimmer, nettes Personal, leckeres Frühstück, auf Wunsch auch frisch zubereitetes Rührei/Spiegelei. Top: Zentrale Lage im Zentrum. Auto fußläufig in 3 Minuten in privatem Parkhaus abstellbar gegen akzeptablen Preisaufschlag.

Cons:

Keine Klimaanlage, zu warm im Zimmer, Toilette und Waschbecken in Edelstahlausführung empfinde ich unangemessen in einem Hotel dieser Kategorie (Geschmacksache). Schranksafe zu klein für Tablet oder Laptop, kein Kühlschrank im Zimmer.

2026-09-13 • via Nuitee
C
Cathy • couple • ch
8
2026-09-13 • via Nuitee
M
Monika • couple • ch
7
Nicht mehr den Erwartungen entsprochen
Pros:

Bin eigentlich enttäuscht, habe das Hotel in der Vergangenheit in besserer Erinnerung

Cons:

Self Check-in und Self-Checkout
Niemanden von der Rezeption zu Gesucht bekommen

2026-09-12 • via Nuitee
K
Kim • couple • us
8
Overall a great place to stay. We would recommend
Pros:

Breakfast was excellent, mattress was very comfortable, great location!

Cons:

No mini-fridge or bottled water in the room.

2026-09-12 • via Nuitee
J
Joanne • couple • gb
10
Wonderful stay in the very heart of this beautiful city. If we come back and we might as we loved Lucerne, we will stay
Pros:

This hotel is an absolute gem in the very heart of Lucerne. Clean room, comfortable bed, lovely staff, great breakfast

Cons:

We loved the property- perhaps a fridge in the room would have been cherry on top to keep water cool - but we didn’t need it

2026-09-12 • via Nuitee
E
Edith • couple • ca
10
A perfect place to stay for a great getaway!!!
Pros:

The location of this hotel is perfect, easy to walk to from the train station and to all the highlights of Lucerne!
The hotel is very quaint, super friendly staff and our room was exactly what we wanted.

2026-09-11 • via Nuitee
K
Karin • solo_traveller • de
9
2026-09-10 • via Nuitee