Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Terrace
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good food
Cons:
High prices
Noise issues

Categories

Cleanliness
7.9
General comments on cleanliness were not explicitly mentioned, which warrants a standard score.
Service
8.9
Numerous comments on helpful staff and attentive service.
Location
8.9
Many reviews highlighted the excellent central location of the hotel.
Room Quality
8.4
Rooms were described as cozy and comfortable in several reviews.
Amenities
8.4
Standard amenities were expected and mentioned positively.
Value for Money
7.9
Some comments indicated prices were on the higher side.
Food and Beverage
8.4
Breakfast was often praised for its quality and variety.
Overall Experience
8.4
Overall positive sentiments were shared, with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:37

Property Description

Historic Charm: Immerse yourself in the rich history of the 14th-century half-timbered Hotel Rebstock, where every corner tells a story.

Artistic Ambiance: Surround yourself with contemporary art at every turn, adding a touch of creativity and inspiration to your stay.

Central Location: Experience the heart of Lucerne by staying at Hotel Rebstock, just steps away from the renowned Hof Church and immersed in the vibrant culture of the city.

Indulge in a unique blend of history, art, and modern comfort at Hotel Rebstock in Lucerne. Book now to secure your unforgettable stay!

Important information:

Please note that the elevator is only available on half floors and not in all parts of the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs CHF 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 15 per person per stay when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 8 years old stay for CHF 40 per person per night when using an available extra bed.
    Children from 9 years old to 12 years old stay for CHF 60 per person per night when using an available extra bed.
    People 13 years old and over stay for CHF 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3380 reviews
Cleanliness: 7.9
Service: 8.9
Location: 8.9
Room Quality: 8.4
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8.4
S
STEPHEN • couple • au
8
2026-06-06 • via Nuitee
B
Balram V • solo_traveller • nl
6
Pros:

De locatie is goed en ontbijt is uitstekend. Maar hotel is te duur voor verblijf. Geen airco, ramen open is veel lawaai verkeer, de badkamer is van zeer goedkoop materiaal. Je moet met koffer trappen op, ondanks lift.

2026-06-05 • via Nuitee
D
Diane • couple • gb
8
We want to thank the staff at Hotel Rebstock; we accidentally left some cash in an envelope which they found and immedia
Pros:

Excellent restaurant, perfect location, comfortable beds.

Cons:

Very little storage space, had to request extra hangers, air conditioning was a small, very noisy machine

2026-06-05 • via Nuitee
B
Beatrice • solo_traveller • it
10
2026-06-05 • via Nuitee
D
Denys • couple • nl
8
2026-06-03 • via Nuitee
G
Greg • family_with_children • us
8
Nice hotel in great location
Pros:

Location, friendly staff, friendly mkt design but excellent shower

Cons:

No elevator for the room we were in

2026-06-03 • via Nuitee
K
Kathy • extended_group • us
8
Kinda expensive for the quality of hotel.
Pros:

Location and the lovely coffee bar and outdoor seating

Cons:

The rooms are not air conditioned and can be very hot on the upper floors

2026-06-03 • via Nuitee
C
CAROLINA • couple • cl
7
2026-06-02 • via Nuitee
O
Oliver • solo_traveller • at
9
2026-06-02 • via Nuitee
B
Beyhan • solo_traveller • tr
8
2026-06-01 • via Nuitee
R
Rhoda Belle • extended_group • us
9
Worth the stay!
Pros:

Clean, spacious, beautiful view of the lake!

2026-06-01 • via Nuitee
S
Sumit Suresh • couple • sa
9
2026-05-31 • via Nuitee
R
Remo • extended_group • ch
9
für uns hat alles bestens gepasst,wir kommen gerne wieder
Pros:

sehr gute Küche ,
zuvorkommende Bedienung

2026-05-31 • via Nuitee
R
Rainer • family_with_children • at
9
Toplage, sehr freundliches Personal. Also wir kommen gerne wieder.
2026-05-31 • via Nuitee
K
Kevin • extended_group • gb
9
2026-05-31 • via Nuitee
R
RR • family_with_children • pt
9
Central e acolhedor.
Pros:

Excelente localização e simpatia de todos os funcionários.
Excelente pequeno almoço.
Quarto grande e com bastante luz natural.

Cons:

Nada a registar.

2026-05-30 • via Nuitee
A
Andrea • couple • ch
10
2026-05-30 • via Nuitee
M
Malcolm • couple • au
10
Fantastic experience of old world Switzerland
Pros:

Authentic atmosphere of an old style inn and true to character

Cons:

Nothing

2026-05-29 • via Nuitee
E
Eliane • couple • ch
10
Pros:

Es hat alles gepasst. Sehr gerne wieder.

2026-05-29 • via Nuitee
R
Roman • solo_traveller • il
1
Pros:

Ничего, всё в этом отеле отвратительно ☹️

Cons:

Грязно, не убрали комнату, не поменяли полотенца, вместо шампуня в бутылку налили обычное мыло. Когда я пожаловался что не поменяли полотенца, мне сказали что вы и так завтра выезжаете. Вообщем всё было ужасно ☹️

2026-05-28 • via Nuitee