Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Garden
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good food
Cons:
High prices
Noise issues

Categories

Cleanliness
7.9
General comments on cleanliness were not explicitly mentioned, which warrants a standard score.
Service
8.9
Numerous comments on helpful staff and attentive service.
Location
8.9
Many reviews highlighted the excellent central location of the hotel.
Room Quality
8.4
Rooms were described as cozy and comfortable in several reviews.
Amenities
8.4
Standard amenities were expected and mentioned positively.
Value for Money
7.9
Some comments indicated prices were on the higher side.
Food and Beverage
8.4
Breakfast was often praised for its quality and variety.
Overall Experience
8.4
Overall positive sentiments were shared, with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:37

Property Description

Historic Charm: Immerse yourself in the rich history of the 14th-century half-timbered Hotel Rebstock, where every corner tells a story.

Artistic Ambiance: Surround yourself with contemporary art at every turn, adding a touch of creativity and inspiration to your stay.

Central Location: Experience the heart of Lucerne by staying at Hotel Rebstock, just steps away from the renowned Hof Church and immersed in the vibrant culture of the city.

Indulge in a unique blend of history, art, and modern comfort at Hotel Rebstock in Lucerne. Book now to secure your unforgettable stay!

Important information:

Please note that the elevator is only available on half floors and not in all parts of the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.4
Based on 3602 reviews
Cleanliness: 7.9
Service: 8.9
Location: 8.9
Room Quality: 8.4
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8.4
L
Laurent-Attilio couple fr
7
2026-08-29 via Nuitee
T
Tim Harwood couple gb
9
Very nice hotel, with big rooms and great breakfast in a nice location
Pros:

We had a lovely time here and would definitely come back. Thank you.

Cons:

We liked everything.

2026-08-29 via Nuitee
K
Karl couple ee
8
Pros:

Very big terrace with nice view to church and city. Friendly staff.

Cons:

Bath is a joke. Church bells ring constantly,even at night. Limited breakfast selection. Quite small room.

2026-08-29 via Nuitee
O
Olivier extended_group ch
8
2026-08-28 via Nuitee
L
Lorenz couple ch
9
2026-08-28 via Nuitee
A
Ann solo_traveller ie
8
Nice hotel in a great location
Pros:

The staff were very friendly. Reception was closed by the time I got there, so, one of the servers from the restaurant took care of me. He was very helpful and friendly.
Breakfast was very good.
The location was excellent, close to the old town and the lake.

Cons:

The restaurant was closed when i arrived, but it was approx 21:45 as my train was late. (I did get pizza around the corner which was fine).

2026-08-28 via Nuitee
F
Filippo Marino solo_traveller it
7
Piccolo ma confortevole hotel in centro.
Pros:

L'hotel è piccolo ma in una bella posizione, vicina al lago e alla Hofkirche, colazione buona, prodotti tipici svizzeri. Personale alla reception molto gentile.

Cons:

Il personale alle colazioni dovrebbe parlare un po' di inglese, è stata a volte difficile la comunicazione.

2026-08-28 via Nuitee
V
Violeta family_with_children lu
4
Pros:

Amplasarea a fost bună, locația foarte frumoasă pe afara

Cons:

Interiorul nu a fost conform așteptărilor. Totul scârțâia, deci nu se putea dormi noaptea, clopotele bisericii sunau la fiecare oră, chiar și noaptea, iar camerele nu au fost autentice, așa cum mi-aș fidorit

2026-08-27 via Nuitee
K
kutay4k family_with_children ae
10
Pros:

staff was very kind and helpful.
room was very clean.

Cons:

nothing

2026-08-27 via Nuitee
M
Mehdi Najafi solo_traveller au
6
Historical stay
Pros:

Location and view

Cons:

No in-built aircon available due to the old building. They supplied the room with a water cooler that requires the window to remain open so its external compartment can operate. But the street noise made it impractical to keep the window open.

2026-08-27 via Nuitee
S
stephen couple us
10
Perfect place to explore Lucerne and the surrounding area!
Pros:

The location was great! The staff were excellent; friendly and helpful. The room was comfortable. We were there during unseasonably hot weather and they provided the room with a portable air conditioner. Our room had a balcony which we really enjoyed. The bed was good. The breakfast was very good and included eggs and bacon, which is always nice on vacation!

2026-08-27 via Nuitee
P
Peter couple de
10
2026-08-26 via Nuitee
M
Massimiliano solo_traveller ch
7
2026-08-26 via Nuitee
D
Donna couple us
7
Great location central to lake and rail station.
Pros:

Location. Clean.

Cons:

Portable a/c. It was a good temporary fix obviously the best they could do based upon the age of hotel.

2026-08-25 via Nuitee
M
Mari-Liis extended_group ee
10
2026-08-25 via Nuitee
C
Camilo solo_traveller cr
7
2026-08-25 via Nuitee
R
renee couple nl
10
2026-08-24 via Nuitee
R
Ramesh solo_traveller in
10
Pros:

Everything.❤️

2026-08-24 via Nuitee
A
Adrien solo_traveller fr
8
Emplacement idéal, isolation phonique et lumineuse à revoir.
Pros:

L'emplacement, le parking et le personnel étaient très agréable.

Cons:

Nous logions dans la partie historique de l'hôtel, la vue sur l'église et le lac étaient magnifiques mais l'absence d'isolation sonore (chambre du dessus et couloir) et l'absence de rideau au niveau de la tour ont rendu la nuit moins appréciable.

2026-08-23 via Nuitee
M
Mf V solo_traveller fr
9
Pros:

Super emplacement. Très bon petit déjeuner. Personnel accueillant et agréable.

2026-08-22 via Nuitee