Comfort Inn & Suites Shelbyville

Hotels
•
Comfort
8.1 (364 reviews)
251 Breighton Circle , Shelbyville , US
+1 502-633-9933

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff/exceptional front desk
Good, frequently restocked breakfast
Convenient location (easy on/off interstate)
Clean and comfy rooms reported by many guests
Plenty of parking
Cons:
Bed bugs and stains reported (led to cancellations)
Pool out of order / closed with insufficient notice
Noisy AC and some run-down bathroom maintenance
Booking error reported (wrong city/state)
Fire alarm incident where staff didn't know code
Higher prices during festival and occasional limited breakfast/bad coffee

Categories

Cleanliness
5
Multiple reports of bed bugs and stains led to cancellations and strong negative feedback, though some guests also described rooms as clean and smelling good.
Service
9.5
Several guests praised the front desk and staff as exceptional, friendly and helpful; one isolated incident where a worker didn't know a fire-alarm code was reported but overall service was very strong.
Location
9.3
Consistently noted as convenient (easy on/off the interstate, near Kentucky) and a good location for travelers.
Room Quality
7.2
Mixed reports: some rooms described as comfy and well cared for, while others had noisy AC, run-down bathrooms, paint splatters and hard beds.
Amenities
7.7
Breakfast was frequently praised, but the pool being out of order for many guests (and lack of prior notice) was a repeated negative.
Value for Money
8.2
Mixed—some guests felt it was good value, while others complained about high festival pricing and not feeling welcomed for the premium charged.
Food and Beverage
8.9
Breakfast received multiple strong positive comments (hot and well restocked), though there were a few notes about limited options or bad coffee.
Overall Experience
9
Many guests reported very positive stays (clean, comfy rooms, excellent staff and breakfast), but isolated severe cleanliness issues (bed bugs/stains) and amenity problems (pool closure) negatively affected some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Convenient Location and Modern Amenities

Spacious and Well-Equipped Rooms

Delicious Continental Breakfast and Fitness Center

To experience comfort and convenience, book your stay at Comfort Inn & Suites today.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Renovation work is done daily. The lobby and the swimming pool are under renovation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Location

Guest Reviews

8.1
Based on 364 reviews
Cleanliness: 5
Service: 9.5
Location: 9.3
Room Quality: 7.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 8.9
Overall Experience: 9
T
Tamia • solo_traveller • us
1
Bed bugs
Pros:

Hello, I recently stayed at your hotel and discovered multiple bites on my body after leaving. The bites are swollen, itchy, and painful, and some feel warm to the touch. I’m concerned that I was exposed to bed bugs during my stay.

Cons:

Hello, I recently stayed at your hotel and discovered multiple bites on my body after leaving. The bites are swollen, itchy, and painful, and some feel warm to the touch. I’m concerned that I was exposed to bed bugs during my stay.

2026-10-26 • via Nuitee
A
Aaron • family_with_children • us
6
2026-10-21 • via Nuitee
C
Charlynn • family_with_children • us
10
Pros:

We arrived around 1 o'clock in the morning and the man that was at the desk was exceptional. He was amazing. I wish there was more humans like him out in this world. The place was great. I will definitely be back.

2026-10-18 • via Nuitee
D
Danielle • family_with_children • us
8
Served its purpose
Cons:

The breakfast was limited

2026-10-15 • via Nuitee
V
Victoria • couple • us
8
2026-10-14 • via Nuitee
L
Larry • couple • us
9
2026-10-11 • via Nuitee
S
Shawna • solo_traveller • us
7
Pros:

The staff was really nice and friendly, the room was nice and clean.

Cons:

The fire alarm went off in middle of night and the worker didn't know the code, so it just kept going off.

2026-10-08 • via Nuitee
F
Frank • extended_group • us
5
They charged high price during the festival but did not try to make you feel welcome or did anything that could make you
Pros:

Newer carpet in room, plenty of parking.

Cons:

AC noisy and not very well working. Bathroom a bit run down. Bad coffee.

2026-09-19 • via Nuitee
K
KEITH • solo_traveller • us
8
Pros:

It was quiet

Cons:

The pool being out of order

2026-09-17 • via Nuitee
J
Jay • extended_group • us
8
2026-09-16 • via Nuitee
R
Rohm • extended_group • us
10
2026-09-07 • via Nuitee
K
Kuracka • solo_traveller • us
10
Pros:

Easy on and off the interstate. Outside was clean and neat the room was well taken care of and everything worked. Breakfast was hot and restocked often the lady was always wiping the counters down and making sure everything was available. This was one of the best places we've stayed at in quite a while.

Cons:

I asked about their pool and they were working on it at the moment, which we weren't gonna use it anyway. They should a said something in the booking at this place that the pool wasn't working for people that might be wanting to use it

2026-08-27 • via Nuitee
L
Lisa • family_with_children • us
9
Great stay
Pros:

Everything was nice, comfy and clean The only negative thing was the pool being out of order. Booking doesn’t give you those little details. 🙄

2026-08-26 • via Nuitee
S
Schoff • solo_traveller • us
10
2026-08-21 • via Nuitee
B
Barbie • couple • us
10
Excellent
Pros:

Staff, cleanleness, great location

Cons:

Nothing

2026-08-19 • via Nuitee
C
Con'Von'Tae • solo_traveller • us
5
Pros:

Breakfast

Cons:

Room

2026-08-19 • via Nuitee
B
Brenda • solo_traveller • us
10
2026-08-17 • via Nuitee
K
Kathleen • couple • us
3
Good but not great but good for the money
Pros:

Near the interstate and close to Kentucky.
Nice firm pillows!

Cons:

Seems like the quality of the maintenance in the rooms could be improved a lot of paint splatters on the floor and caulking that needs to be redone in the bathroom

2026-08-06 • via Nuitee
M
Mike • family_with_children • us
1
Stay was missed becuase the booking was in the wrong city of Shelbyville....
Cons:

Booking.com booked me a place in the wrong state. I was in Shelbyville, IA and they booked me into Shelbyville, KY. I paid for a room I never got to see....

2026-07-21 • via Nuitee
S
Serina • family_with_children • us
1
We cancelled our room as soon as we checked in after coming across bugs and stains.
Pros:

Service was nice, even though we did not finish a stay and cancelled immediately due to bugs in the room.

Cons:

Bed bugs and /stains in room.

2026-07-19 • via Nuitee