Grand Hotel Downtown

Hotels
6.5 (6464 reviews)
Taunusstr. 48-50 , Frankfurt/Main , de

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location near station
Comfortable beds
Cons:
Dirty bathrooms
Unsafe neighborhood
Poor service in some instances

Categories

Cleanliness
4.33
Room cleanliness was critiqued; there were reports of a dirty bathroom and musty odors.
Service
7.8
Mixed reviews on service, with some positive mentions but significant complaints regarding rudeness.
Location
5.34
Location is referred to as dangerous with drug use and suspicious activities nearby.
Room Quality
7.29
The comfort of the bed and price were positively noted, but renovation is needed.
Amenities
7.32
Some amenities received no specific mentions, suggesting standard offerings are expected.
Value for Money
6.28
Value judged poor by one reviewer who didn't want to pay for the accommodation due to issues.
Food and Beverage
6.33
Breakfast was described as okay; no significant positives or negatives provided.
Overall Experience
7.3
Overall experience varied, with some positive notes on staff but many concerns voiced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:19

Property Description

Luxurious Accommodation

Just 100 metres from Frankfurt Central Station, the Grand Hotel Downtown offers 4-star design rooms with air-conditioning and free Wi-Fi. Each room features a flat-screen TV, safe, and tea/coffee facilities for your comfort.

Wellness and Dining

Relax in the sauna, stay fit in the fitness centre, or indulge in a soothing massage upon request. Start your day with a delicious buffet breakfast and savor international cuisine at the vibrant Sushideo Restaurant, inspired by Friedensreich Hundertwasser's colorful style.

Convenience and Location

Benefit from free Wi-Fi, internet terminals, and newspapers in the lobby. The 24-hour reception can assist with local attraction tickets. With a prime location near the trade fair, financial district, and opera house, the hotel is perfect for both business and leisure travelers.

Book your stay at the Grand Hotel Downtown for a memorable Frankfurt experience.

Important information:

Please note that the hotel does not have its own parking facilities, but there are plenty of public parking spaces nearby (subject to charges).

Please note the neighboring building is currently being renovated, so this may lead to some noise disturbances.

In case of early departure, the property will charge you the full amount of the reservation.

This property is located in a very busy area. So there might be some noise pollution.

Please note that the hotel's facade is currently being renovated, which may affect the view from the window and cause noise disturbances.

The elevator will be out of order from April 14, 2025 to April 25, 2025 due to repair work.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.5
Based on 6464 reviews
Cleanliness: 4.33
Service: 7.8
Location: 5.34
Room Quality: 7.29
Amenities: 7.32
Value for Money: 6.28
Food and Beverage: 6.33
Overall Experience: 7.3
R
Roger • family_with_children • de
10
Pros:

Einfach ALLES. Seit Jahren bin ich dort sicher untergebracht. Der Zimmerwunsch war wieder problemlos möglich. Der Empfang herzlich und das Zimmer einwandfrei wie immer.

2026-03-14 • via Nuitee
R
Roger • family_with_children • de
10
Pros:

Es war wieder alles einwandfrei.

2026-03-14 • via Nuitee
M
Muharrem • solo_traveller • de
5
2026-03-14 • via Nuitee
V
Vladimirs • solo_traveller • lv
7
Overall, I was pleased with my stay: great location, comfortable rooms with a sufficient number of U
Pros:

The hotel's location is ideal for travelers, as it is very close to the train station and the exhibition. The main station, from which the trains depart, is about 150 meters from the hotel. The Römer square, the historic center of Frankfurt, is also just a 5-7 minute walk away. The breakfast is good, the bed is comfortable, the rooms are clean, and the staff is very attentive. There are small shops nearby with essential groceries, so you can pick up any basic food items.In the room, there is a comfortable bed, a fridge, a kettle, and an iron. I liked the sufficient number of USB ports for charging. There are affordable and tasty places to eat nearby.

Cons:

The sink in the bathroom was not very convenient, it is too small. The only downside is that, in the area around the station and the streets near the hotel, there are many people using drugs.

2026-03-14 • via Nuitee
M
Maurizio • extended_group • it
4
Pros:

La colazione

Cons:

Tutto, a cominciare dall’albergo, i pavimenti che vengono via sui piani , lo sporco non raccolto e la zona che è piena di gente che fa uso di droga alla luce del sole

2026-03-14 • via Nuitee
N
Nicky • solo_traveller • gb
8
2026-03-13 • via Nuitee
E
Essert • family_with_children • de
2
2026-03-12 • via Nuitee
A
Aenne • couple • de
5
2026-03-12 • via Nuitee
S
SERKAN • extended_group • tr
4
2026-03-12 • via Nuitee
A
Ahmed • family_with_children • eg
8
2026-03-11 • via Nuitee
A
Amit • solo_traveller • us
1
Best to avoid this place.
Pros:

Very cheap, convenient location because it is right next to the train station, clean enough.

Cons:

The bed was not big enough for me, I am 185 cm. The staff is horrid except for the one black dude who worked the late shift. People kept entering the room without permission. The room was super small! Smallest I have ever seen in my life and I have traveled to 35 countries and close to 300+ cities. The area itself is a red light district and feels like you are in the middle east/Africa.

2026-03-11 • via Nuitee
N
Nansi • extended_group • de
5
2026-03-10 • via Nuitee
S
Saverio • solo_traveller • it
3
2026-03-10 • via Nuitee
A
Antonio • solo_traveller • it
9
Già stato in passato …
Pros:

Posizione comoda sia per lavoro e dopo

Cons:

Nulla

2026-03-10 • via Nuitee
R
REMOCON SPAIN SL • couple • es
10
Dormir en tranquilidad
Pros:

Muy tranquilo

Cons:

Nada

2026-03-09 • via Nuitee
D
Diegis Andrei • family_with_children • ro
8
2026-03-09 • via Nuitee
S
SAMSON • family_with_children • et
7
Our evening was not good at all. The location is scarry. We couldn't go out once we check in.
Pros:

Only the Breakfast

Cons:

The hotel location, cigarette smoke in the room

2026-03-09 • via Nuitee
M
Mark • solo_traveller • de
8
Pros:

Ich war schon unzählige Mal in diesem Hotel. Ich bin immer wieder gerne da. Fühl mich wie zu Hause sehr nettes Personal fast freundschaftliches Verhältnis. Für mich passt die Lage trotz Bahnhofsviertel

2026-03-09 • via Nuitee
L
Ljatifov • family_with_children • de
1
Pros:

Alles Scheisse

Cons:

Alles

2026-03-09 • via Nuitee
E
Engi • family_with_children • de
10
Pros:

Nekem minden tetszett főleg hogy volt kis terasz ahol lehetett cigizni

2026-03-09 • via Nuitee