Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful views
Excellent service
Charming atmosphere
Cons:
High prices for food
Old bathrooms
Heating issues

Categories

Cleanliness
8.54
Issues with heating and room not matching expectations.
Service
9.99
Staff were very kind and accommodating.
Location
10
Exceptional views and perfect location.
Room Quality
8.5
Rooms are spacious but showing age.
Amenities
9.03
Good amenities but absence of a gym noted.
Value for Money
8.49
High charges for electric vehicle charging and criticized value for accommodations.
Food and Beverage
9.54
Breakfast rated highly, good buffet.
Overall Experience
9.53
Mixed experiences but highlights found in beautiful views and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:33

Property Description

Luxurious Swiss-Italian Charm

Panoramic Views and Exquisite Dining
Experience breathtaking views of Lake Lugano and the mountains while indulging in fine dining at Principe Leopoldo Restaurant. Enjoy a selection of cocktails and wines at the Piano Bar & Lounge with live music.

Relaxation and Wellness
Unwind at the DOT SPA with personalized treatments and top-quality cosmetic products. Take advantage of the hot tub, sauna, and steam bath facilities for the ultimate relaxation.

Book your stay at Villa Principe Leopoldo - Ticino Hotels Group for a harmonious blend of luxury and tranquility.

Important information:

Please note that credit cards from third parties are not accepted. Please note that the outdoor swimming pool are only accessible from May/June to September/October. The city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

Please note that they city tax is mandatory for children from 14 years upwards

Please note that dogs will incur an additional charge of 45 CHF per day, per dogGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Sep 15, 2025 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an available extra bed.
    People 9 years old and over stay for CHF 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 368 reviews
Cleanliness: 8.54
Service: 9.99
Location: 10
Room Quality: 8.5
Amenities: 9.03
Value for Money: 8.49
Food and Beverage: 9.54
Overall Experience: 9.53
J
James couple gb
10
Perfect spot for a night or two of opulence.
Pros:

The Hotel is beautiful with wonderful views to the lake and mountains, the staff are excellent and our room Junior Suite exceptional. The restaurant and food is excellent for foodies. Our stay was for one night as part of a longer road trip so can’t comment, on how a longer stay would have been.

Cons:

Difficult to find for the first time, slightly out of the city centre in a residential area. Gym equipment was a bit tired which, for a hotel of this quality was a bit unexpected. Would not be a Hotel we would choose for more than a couple of nights.

2026-03-13 via Nuitee
A
Arnaud solo_traveller fr
9
2026-03-03 via Nuitee
J
Jessica couple ch
10
Luxus, Eleganz und Perfektion mit traumhafter Aussicht in Lugano
Pros:

Mein Aufenthalt im Villa Principe Leopoldo in Lugano war einfach außergewöhnlich. Von Anfang an hat alles gestimmt – der Service war erstklassig, aufmerksam und auf höchstem Niveau. Man fühlt sich sofort willkommen und bestens betreut.

Die Zimmer sind wunderschön, stilvoll und elegant eingerichtet und bieten eine atemberaubende Aussicht, die den Aufenthalt unvergesslich macht. Der gesamte Stil des Hotels strahlt eine besondere Eleganz aus, kombiniert mit einem einzigartigen, entspannten und dennoch luxuriösen Ambiente.

Besonders beeindruckt hat mich die Freundlichkeit des Personals sowie der insgesamt harmonische „Vibe“ des Hauses – man merkt, dass hier großer Wert auf Qualität und Gastfreundschaft gelegt wird.

Für mich war alles perfekt – ich kann dieses Hotel uneingeschränkt weiterempfehlen und komme sehr gerne wieder!

2026-03-01 via Nuitee
M
Manvel couple ch
10
2026-02-27 via Nuitee
N
Nathalie extended_group fr
8
Très bel hôtel et personnel très attentionné
2026-02-24 via Nuitee
S
Sergejs couple lv
9
2026-02-22 via Nuitee
S
Strafella family_with_children ch
10
Séjour parfait
Pros:

Le lieu, le personnel, la propreté, le paysage

2026-02-22 via Nuitee
3
301garyd NONE Canton of Zurich
10
A very pleasant stay!
Pros:

The room/views were excellent. A truly enjoyable experience. For improvement- during our stay there was a lot of noise in the corridor (vacuuming, staff speaking loudly, etc). Before arriving, we were invited to an online dinner "upgrade" (a special 5 course meal) for 170 CHF per person), but the hotel staff and concierge didn't seem to know anything about this. Despite the initial confusion about the meal, the concierge (Giorgio) assured us that we would be taken care of us and, the meal that we had was truly spectacular! Thank you Giorgio! Nevertheless, when we checked out, the meal was not on the hotel bill and I had to remind them to charge us 340 CHF for this exceptional dinner (ouch!). But overall, we would definitely recommend the hotel and restaurant.

2026-02-15 via Tripadvisor
S
Selmo couple br
8
Nice and charming, could have a little improvements as above
Pros:

Beautiful traditional design and amazing view

Cons:

Pool not heated and not well maintained and location not so easy for daily transfers to Lugano, would be nice for hotel to offer a transportation to make it easier

2026-02-13 via Nuitee
M
manveld2025 NONE
10
Best stay In Lugano
Pros:

amazing stay!! loved the spa. Even got a free room upgrade. The staff are truly the best! Loved the views of the lake as well

2026-02-04 via Tripadvisor
D
davide couple it
9
2026-01-31 via Nuitee
N
Nomad17302942745 Couples Baden, Canton of Aargau
10
Beautiful Place, excellent Service with friendly and very competent personnel and restaurant/bar at highest level!!
Pros:

A very special place with all amenities. Competent personnel. Excellent service on all levels. Restaurant on highest level.

2026-01-28 via Tripadvisor
A
Anton couple de
6
2026-01-19 via Nuitee
A
Ani family_with_children us
10
Pros:

Everything! It’s just heavenly.

2026-01-19 via Nuitee
H
Henrike extended_group ch
3
In die Jahre gekommenes Hotel.
Pros:

Die Lage ist hervorragend. Der Blick aus der Lobby Bar & den Restaurants ist wunderschön.

Cons:

Das Hotel hat insgesamt einen sehr veralteten Eindruck gemacht. Die Zimmer müssten dringend renoviert werden, die Sauberkeit liess zu wünschen übrig, das Frühstücksbuffet ist von minderer Qualität. Sehr enttäuschend! Auch das Personal ist zum Teil eher unfreundlich.

2026-01-19 via Nuitee
H
Heiko family_with_children de
8
2026-01-19 via Nuitee
C
christoph extended_group ch
9
hohe erwartungen werden klar erfüllt
Pros:

seit 20 jahren erfüllt VPL jedesmal unsere erwartungen und ist jederzeit eine reise wert

2026-01-19 via Nuitee
P
Prof. Dr. Dr. Dietmar couple de
6
Ganz nett, aber leider keine bleibende Erfahrung. Keine Wiederholung. Personal aber sehr freundlich
Pros:

Frühstück oberer Durchschnitt. Pool zu ungepflegt, vermutlich externe Gäste im Haus haben ihren Müll (Mc Donalds Tüten) im Poolbereich abgestellt. Wurde nicht aufgeräumt. Poolservice mit Handtüchern zu spät und zu selten (keine Handtücher teilweise vorhanden). Getränkeservice am Pool zu selten und nur auf Anforderung über poolpflegenden Hausmeister. Kein 5-Sterne-Niveau

Cons:

Bettwanzen. Matratzenbelag und Bettwäsche wurden auf unseren dringenden Wunsch hin ausgetauscht

2026-01-19 via Nuitee
M
Marin couple hr
10
2026-01-16 via Nuitee
N
NEIL couple fr
7
2026-01-14 via Nuitee