Hilton Princess Managua

Hotels
Hilton Hotels & Resorts
8.8 (434 reviews)
KM 4.5, Carretera a Masaya , Managua , ni

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Comfortable stay
Cons:
Poor gym maintenance
Limited breakfast variety
Inconsistent service at reception

Categories

Cleanliness
8.91
Rooms were clean, but some reported issues with amenities and service.
Service
9.38
Staff were generally friendly and helpful, though there were a few negative experiences.
Location
9.42
Great location praised in multiple reviews with convenient access to services.
Room Quality
8.37
Some rooms reported as having no view and other issues, affecting overall satisfaction.
Amenities
8.4
Gym and pool facilities reported as lacking maintenance and sufficient equipment.
Value for Money
8.36
Several reviews indicate that while the hotel is good, it may not justify its pricing.
Food and Beverage
8.41
Breakfast offerings were frequently criticized for lack of variety and availability.
Overall Experience
9.18
Overall good experience, but some issues detracted from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:19

Property Description

Luxurious Amenities
Indulge in the luxurious rooms at Hilton Princess Managua, each equipped with plasma-screen cable TV, a coffee maker, and Crabtree & Evelyn toiletries for a comfortable stay.

Central Location
Conveniently situated within walking distance of the BAC Central American Bank headquarters and the vibrant Zona Hippos district, offering endless entertainment and dining options.

Exceptional Services
Take advantage of the hotel's 24-hour gym, outdoor pool, concierge service for car hire and excursions, and enjoy delicious meals at Garden Court restaurant or live music at Clancy's pub.

Ready to experience luxury and convenience? Book your stay at Hilton Princess Managua now!

Important information:

Kindly be informed that our pool will be going through renovation works from September 18th until October 4th. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MGA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 434 reviews
Cleanliness: 8.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 9.18
F
Félix extended_group cr
9
2026-02-14 via Nuitee
P
Peter couple cr
10
God services!!!!
Pros:

Great location, and a good park area.

2026-02-08 via Nuitee
M
Marcel couple nl
10
A hotel with old charm offering a very good stay
Pros:

We stayed two nights in room 508. A room with old charm, good bed and very quiet at the back side of the hotel. The breakfast had a rich assortment. We also had diner in the restaurant which was very tasty. We had two good experiences with the reception. First, because there was a problem with my Booking reservation, the reception could assure us we had a room at arrival. Secondly, a lot of thanks to the female receptionist who helped us when a transfer taxi to Leon didn’t show up. All together we certainly would recommend this hotel in Managua.

2026-02-08 via Nuitee
O
Oliver couple gb
8
2026-01-29 via Nuitee
J
John couple us
9
2026-01-29 via Nuitee
B
Bismark393 solo_traveller es
10
2026-01-26 via Nuitee
S
Sébastien couple ca
6
2026-01-26 via Nuitee
J
Jonathan solo_traveller pr
10
Maravilloso
Pros:

El ambiente me gusta, y el servicio me fascina. Cada vez que visito ese hermoso país, me hospedo con ustedes.

Cons:

Deberían de tener servicio al cuarto las 24 horas, te de a un recepcionista en área de front desk las 24 horas. Asimismo, el área de restaurante debería ofrecer servicios hasta las 12 AM (por aquello de los huéspedes que hacemos a Nicaragua a las 10 pm con hambre.

2026-01-20 via Nuitee
S
Sébastien couple be
9
2026-01-20 via Nuitee
A
Andrea solo_traveller cr
9
Bonito y cómodo
Pros:

La atención del persona es muy buena. El lugar está muy limpio. La comida también es muy buena.

2026-01-20 via Nuitee
J
José couple sv
10
Pros:

Excelente ubicación y servicio

Cons:

No había café dentro de la habitación

2026-01-20 via Nuitee
L
Luisa Marizandy family_with_children ni
5
Bien
Pros:

Muy bien el desayuno, solo que deberían de tener más jugo de naranja porque es el que se acaba rápido porque todos lo preferimos

Cons:

Que tuve problema con la activación de las tarjetas para el ascensor y entrar en la habitación y que no hay papelera en los baños

2026-01-20 via Nuitee
A
Argueta couple ni
8
2026-01-20 via Nuitee
M
Manuel extended_group gt
7
Muy conveniente para el motivo de mi visita.
Pros:

La arquitectura interna del hotel es muy bonita y su ubicacion es perfecta para quién busca hacer turismo en Managua

Cons:

Las habitaciones tienen algunos detalles descuidados y en la cafetera de la habitación no ponen café, solo te. Solicité café, me indicaron que me llevarían y no lo hicieron.

2026-01-19 via Nuitee
Z
Zelly family_with_children ni
10
Especial 😻
2026-01-19 via Nuitee
R
Raxel family_with_children ru
10
Confort
Pros:

Ame la limpieza, las habitaciones don cómodas y su personal muy amable y eficaz si regreso a Managua seguramente lo visitaré

Cons:

Todo estuvo perfecto

2026-01-15 via Nuitee
S
Sara Lucia couple ni
8
No desayunes
Pros:

Instalaciones

Cons:

Desayuno no a la altura de precio.

2026-01-14 via Nuitee
A
Anna couple de
1
Very poor handling of lost property & service failure
Pros:

Room and location were fine.

Cons:

Very poor handling of a lost property request. I contacted the hotel 1.5 days after departure and tried to reach them multiple times via Booking.com, email and social media, without any response. Only after escalating to Hilton global did the hotel react. I received contradictory information about whether the item was found and was later asked to provide digital proof of the item’s location, which is unreasonable for lost property. Disappointing communication and customer service.

2026-01-14 via Nuitee
L
Luisa Marizandy family_with_children ni
10
Pros:

El desayuno

Cons:

Echar el papel en el baño

2026-01-13 via Nuitee
J
JAMES solo_traveller pa
9
2026-01-10 via Nuitee