Mercure Chartres Est

Hotels
Mercure
8.1 (2569 reviews)
Jardin D'entreprises- 24 Avenue Gustave Eiffel , Chartres , fr

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.65
Several comments noted hygiene issues, indicating a below-average standard.
Service
8.65
Overall, the staff was described as professional and friendly.
Location
7.65
Some guests found the hotel too far from town with limited transport options.
Room Quality
8.65
Rooms were often described as comfortable and well-furnished.
Amenities
8.15
Amenities were satisfactory, although some improvements were suggested.
Value for Money
8.15
Most reviews implied a good balance between price and quality of stay.
Food and Beverage
7.65
Food options were noted as limited on certain days, impacting the overall dining experience.
Overall Experience
8.25
Mixed reviews about specific features but generally a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 20:21

Property Description

Convenient Location
The Kyriad hotel, just 10 minutes from Chartres City Centre, provides easy access to both the city and Paris. With free parking and Wi-Fi, your stay is hassle-free.

Comfortable Accommodation
Relax in spacious guest rooms at the Kyriad, equipped with a satellite TV and modern en suite bathrooms featuring multi-jet showers. Enjoy a comfortable stay during your visit.

Delicious Dining Options
Start your day with a full breakfast buffet at the Kyriad Chartres Restaurant, offering a variety of options. Indulge in hot buffets with fresh, homemade produce at the hotel's restaurant.

Book your stay at Kyriad now for a delightful experience!

Important information:

Recently renovated, our restaurant offers a refreshing dining experience less than a ten-minute drive from Chartres Cathedral.

The team at our restaurant, Le Fragrance, is delighted to welcome you Monday through Friday from 12:00 PM to 2:00 PM and from 7:00 PM to 9:30 PM, excluding holidays.

If you have any questions, please feel free to contact us by email (hc3p5@accor.com) or by phone at 02.37.25.97.97.

Best regards, The Front Desk Team.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 2569 reviews
Cleanliness: 7.65
Service: 8.65
Location: 7.65
Room Quality: 8.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 8.25
P
PHILIPPE solo_traveller fr
9
Pros:

Chambre calme spacieuse belle douche

Cons:

Tout était bien

2026-07-04 via Nuitee
C
Corinne solo_traveller fr
9
2026-07-03 via Nuitee
R
Richard solo_traveller gb
10
Good nights sleep in a comfortable room
Pros:

Good location , nice room & helpful staff

2026-07-03 via Nuitee
T
Tineke couple nl
8
Prima, maar prijzig.
Pros:

Behoorlijk prijzig, de airco was fijn.
Helaas geen zwembad.

2026-07-02 via Nuitee
C
Christophe solo_traveller fr
8
Expérience mitigée dommage
Pros:

L accueil est au top. Poli gentil aimable
..la chambre est top bien décorée assez spacieuse propre literie confortable. Clim bien fraiche

Cons:

Très déçu par mon expérience au petit déjeuner. Le personnel est mal aimable. Il y a trop de produits manquants le déjeuner est servi jusqu a 10h et pourtant a 9h15 plus de viennoiseries.. motif ça s arrete a 10h.. beaucoup trop de ruptures
.les distributeurs de boissons fonctionnent mal. Trop déçu surtout pour le prix payé!..les 2 employes ne vous regardent mm pas trop affaire a tout boucler pour en finir....produits de qualité par contre

2026-07-01 via Nuitee
C
Claudine solo_traveller fr
9
2026-06-30 via Nuitee
C
Claude couple ma
10
Agréable
Pros:

Qualité de l’accueil lax tranquillité facilité de réglage de la clim

2026-06-30 via Nuitee
F
Flame190 couple nl
8
2026-06-29 via Nuitee
C
Claude solo_traveller be
7
Agréable mais !!!
Pros:

Propreté

Cons:

Manque d’espace de rangement. Bar fermé le weekend. Petit déjeuner un peu sommaire pour le prix

2026-06-29 via Nuitee
U
Ulrike solo_traveller de
9
2026-06-28 via Nuitee
S
SABRINA solo_traveller fr
8
Pros:

L'emplacement

2026-06-28 via Nuitee
P
Pascal couple fr
8
Etape vers les vacances
Cons:

Pas de restauration le WE

2026-06-28 via Nuitee
H
HA couple nl
7
Prima hotel voor een eerlijke prijs
Pros:

Net buiten de stad, beveiligd ruim parkeren, schone kamer en douche, vriendelijk personeel.

Cons:

Airco was matig

2026-06-28 via Nuitee
P
Patricia solo_traveller fr
10
2026-06-28 via Nuitee
D
Devarenne solo_traveller fr
9
Pros:

L ensemble des prestations, l établissement !
Nous avons aime notre weekend !
Merci et au plaisir

Cons:

Qu on a frappé à la porte de chambre dimanche matin pour le ménage à 9h! ?

2026-06-28 via Nuitee
N
nandismo solo_traveller it
10
Perfetto!
Pros:

Tutto perfetto: camera, colazione, ristorante, parcheggio, staff. Piccola digressione: consigliamo vivamente di andare alla Cattedrale in notturna perché ci sono delle imperdibili installazioni di luce!

Cons:

La posizione non è centrale, ma in macchina sono solo pochi minuti dal centro di Chartres.

2026-06-27 via Nuitee
H
Henri solo_traveller nl
8
2026-06-27 via Nuitee
J
Jennifer extended_group gb
8
I will stay there again when I’m the area.
Pros:

The reception staff were absolutely Ace - made you feel welcome and wanted to help you in any way they could. Certainly enhanced our visit as did the staff in the Restaurant.

Cons:

The food - first steak was cold and not really cooked at all, they happily replaced them and was a lot nicer. However steak was still quite tough.i I

2026-06-26 via Nuitee
K
Klaus couple de
8
Sehr bequemer Zwischenstopp mit gutem Restaurant
Pros:

Tolles umfassendes Frühstück, mit französischen Spezialitäten.
Die Lage Nahe der Autobahn ist super zur Nutzung anlässlich der Durchreise

2026-06-25 via Nuitee
D
Danielle couple gb
8
2026-06-25 via Nuitee