Victoria Chau Doc Hotel

Hotels
8.9 (519 reviews)
1 Le Loi Street, Chau Doc Town , Chau Doc , vn

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Elegance and charm of the hotel
Friendly and attentive staff
Cons:
Maintenance issues in the pool and shower
High prices compared to similar hotels

Categories

Cleanliness
8.33
Some maintenance issues noted with the shower and pool area.
Service
9.5
Staff were friendly and helpful, contributing positively to the stay.
Location
9.34
Great location with a beautiful view over the Hau River.
Room Quality
8.79
Rooms with unique colonial style but some mentioned issues like tired pillows.
Amenities
8.82
Amenities such as pool and restaurant praised, though the pool needs maintenance.
Value for Money
8.78
Price was viewed as too high compared to competitors.
Food and Beverage
8.33
Restaurant quality needs improvement on food and service.
Overall Experience
9.3
Overall very enjoyable stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 10:39

Property Description

River Views and Cultural Experience
Victoria Chau Doc Hotel offers a unique experience with its stunning views of the Bassac River and nearby floating markets, fish farming villages, and Cham villages. Immerse yourself in the local culture right from your room.

Relaxation and Wellness
Unwind at the Victoria Spa on the rooftop terrace, where you can enjoy massages overlooking the river. The outdoor pool is perfect for a refreshing dip, and the elegantly furnished rooms with large windows provide a relaxing retreat.

Convenience and Hospitality
With a 24-hour front desk and a range of services including currency exchange, bicycle rentals, and concierge assistance, the hotel ensures a hassle-free stay. The in-house restaurant offering Vietnamese and European cuisines adds to the convenience.

Book now for an unforgettable stay at Victoria Chau Doc Hotel!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VKG

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for VND 1,357,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 519 reviews
Cleanliness: 8.33
Service: 9.5
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
H
HA solo_traveller vn
10
2026-06-14 via Nuitee
M
Meredith solo_traveller au
9
Relaxing spot to take the boat to Phnom Penh
Pros:

Spacious, clean and great views over the river. Nice big pool and quality food at the restaurant (I was the only guest when I went for lunch!), as well as of course being super convenient to get the boat to Phnom Penh. Staff were all lovely!

Cons:

Only docking one point as it was a tiny bit noisy in my room facing the road, despite being assured it would be very quiet (with earplugs it was fine), and the pool area was a tiny bit dated and dusty. Still, the pool was a beautiful place to swim (just bring insect repellent) with helpful staff and good quality towels.

I had some trouble finding an ATM with cash the night before the Phnom Penh boat, so recommend sorting this out before the 11th hour as it wasn’t easy to just get cash out with the front desk as at some hotels. However, the staff did help me find another ATM option and tried to be as helpful as they could!

2026-06-09 via Nuitee
N
Nguyễn couple vn
7
tạm được
Pros:

ks 4 sao ngay trung tâm châu đốc, phòng hơi cũ nhưng sạch. nệm lún mềm nằm đau lưng, được vệ sinh phòng hàng ngày

Cons:

lúc mình tới thì sát bên có công trình thi công ban ngày nghe rất ồn dù đã được nhân viên sắp xếp đổi sang phòng xa khu vực thi công

2026-05-14 via Nuitee
H
Hélène couple fr
10
Fantastic!
Pros:

I would like to send a very warm thank you to the entire team.
We really, really enjoyed our stay at your hotel. Everything was absolutely fantastic every single day.

The breakfast was wonderful, everyone was so kind and thoughtful, and the room was amazing. All the services provided were excellent.
Thank you so much for your kindness ♥️

2026-05-10 via Nuitee
F
FABIENNE couple fr
10
Séjour enchanteur avec vue incroyable sur le Mékong
Pros:

Situation extraordinaire avec vue sur le Mékong. La terrasse, et la piscine, sont un enchantement ! Quel bonheur pour un verre dans la douce lumière du jour déclinant ou pour voir le soleil se lever! Le personnel est adorable !!! Les repas excellents. Vraiment très bel hôtel au charme un peu suranné.

Cons:

Wifi un peu faible

2026-05-04 via Nuitee
X
Xuân solo_traveller vn
1
2026-05-01 via Nuitee
V
VERONIQUE extended_group fr
9
Pros:

L’accueil de toutes les équipes

2026-04-23 via Nuitee
M
Michele solo_traveller us
9
Pros:

The classic vintage feel of this hotel makes it a fun stay. The rooms are spacious and ours looked out onto the Mekong Delta where we could see the floating villages and watch the river activity. The staff, especially in the restaurant, are amazing and the food was delicious.

Cons:

The hotel needs some work, especially the pool area.

2026-04-22 via Nuitee
N
Neil solo_traveller gb
9
Pros:

Friendly staff. Comfortable room with great view. Very convenient for boat to Chau Doc

2026-04-13 via Nuitee
A
Aaron solo_traveller gb
8
2026-04-13 via Nuitee
O
Olivier couple fr
9
Très bon souvenir
Pros:

Diversité et qualité.
Salle extérieure avec vue sur le fleuve.
Présence agréable du service

2026-04-13 via Nuitee
D
Dipankar couple ca
9
2026-04-08 via Nuitee
A
Andrew family_with_children ie
9
2026-04-08 via Nuitee
J
Jeanette family_with_children dk
9
Pros:

Beliggenheden var bare helt fantastisk. Søde, smilende og hjælpsomme personaler

Cons:

Intet. Alt var fantastisk

2026-04-07 via Nuitee
N
Nick couple au
7
Pleasant
Pros:

Very friendly and helpful dining room/restaurant wait staff. Great location, central, with best views in town.

Cons:

The annoying and repeated upsell at front desk for massage and souvenir shop. It was really annoying and made us completely avoid them

When they could not supply speedboat transfer from Phnom Penh due to insufficient other customers, only options offered were private speedboat at more than five times the price or road transfer. They could have advised us of Hang Chau speedboat that leaves right outside the front door at half the price of the road transport (two people) and did a great job but elected not to. 

2026-04-06 via Nuitee
N
Nguyen Thi couple vn
8
2026-04-06 via Nuitee
S
Sylvain family_with_children ca
10
Wonderful place
Pros:

Wonderful, nice and dedicated staff.
Perfect location, very clean and comfy.
Delicious food.

2026-04-05 via Nuitee
E
Edward couple gb
10
A great experience.
Pros:

Third time staying at the Victoria, Chau Doc. It has a comfortable and relaxed atmosphere and feels more like home than a hotel. The staff treated us like friends rather than guests. The location is essential for the speedboat to and from Phnom Penh. All in, it's a memorable experience.

2026-04-04 via Nuitee
C
CHARLOTTE solo_traveller au
7
The most amazing view from my room and real olde world charm. A step back in time (but will comfort)
Pros:

I was upgraded to a suite which was a wonderful surporse. The views were spectacular.

Cons:

The television in the room didn't work and couldn't be fixed.

2026-04-01 via Nuitee
O
Olivier couple fr
9
je recommanderai sans réserve à des amis
Pros:

Petit déjeuner excellent.
Très bon accueil.
Personnel toujours prêt à rendre service

2026-03-31 via Nuitee