DoubleTree by Hilton Atlanta Airport

Hotels
Doubletree by Hilton
7.5 (636 reviews)
3400 Norman Berry Drive , Atlanta , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Rude service
High food costs

Categories

Cleanliness
8.25
Rooms were clean and well-maintained, contributing to a positive stay.
Service
6.75
Mixed feedback; some employees were rude and unhelpful, impacting overall service experience.
Location
8.75
Good location, especially convenient for business travelers, enhancing overall satisfaction.
Room Quality
7.75
Overall decent room quality, though some aging furniture was noted.
Amenities
6.75
Limited amenities with no functioning pool year-round, affecting guest experience.
Value for Money
7.25
While clean and comfortable, charges for breakfast and parking felt excessive to some guests.
Food and Beverage
6.25
Breakfast was viewed as overpriced and underwhelming, disappointing guests overall.
Overall Experience
8.25
A generally positive experience despite some highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:04

Property Description

Contemporary Comfort and Convenient Location

Cozy Lobby with Signature Amenities
The Doubletree Atlanta boasts a cozy fireplace and a flowing water wall in its welcoming lobby. Guests are greeted with warm, signature chocolate chip cookies upon arrival, setting the tone for a delightful stay.

Delicious Dining Options and Relaxing Lounge
Indulge in traditional southern cuisine at Seasons Bakery & Grille, open for breakfast, lunch, and dinner. Afterward, unwind with a cocktail at the Lobby Lounge, perfect for socializing or unwinding after a day of exploring Atlanta.

Complimentary Shuttle Services and Nearby Attractions
Take advantage of the free airport shuttle to Hartsfield-Jackson International Airport or explore the city using MARTA. Additionally, the hotel offers a complimentary shuttle to select attractions such as the Atlanta Aquarium, Underground Atlanta, and the Georgia Dome, ensuring a hassle-free and enjoyable visit.

Book your stay at Doubletree Atlanta now for a memorable and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Guest Reviews

7.5
Based on 636 reviews
Cleanliness: 8.25
Service: 6.75
Location: 8.75
Room Quality: 7.75
Amenities: 6.75
Value for Money: 7.25
Food and Beverage: 6.25
Overall Experience: 8.25
J
Johnny couple us
9
2026-08-26 via Nuitee
S
Sloan solo_traveller us
3
Sadly Disappointed
Pros:

The bed were comfortable. Good hot water shower pressure.

Cons:

Paid$60 for breakfast that was not edible.
Got charged 75 to park for one night and I had a free parking Event Pass. Waiting for a refund. 7-10 days
Pay to Park. Not even owned by the hotel.
Needs updated. Has a worn out look.

2026-08-22 via Nuitee
H
Heaven family_with_children us
3
Cons:

Mold in shower
Unclean floors
Broken cabinets

2026-08-22 via Nuitee
S
Sandra solo_traveller us
8
2026-08-21 via Nuitee
J
Janeen couple us
1
I did not like the property
Pros:

Nothing at all

Cons:

It was flooded..

2026-08-18 via Nuitee
G
Glenroy extended_group us
9
Okay stay with the right amenities.
Pros:

Great property with amenities i wanted.

Cons:

The stay were a little rude and moody.

2026-08-17 via Nuitee
M
Montel couple us
10
Pros:

Clean

2026-08-17 via Nuitee
S
Stephenson solo_traveller gb
9
Pros:

Comfort

2026-08-09 via Nuitee
O
Ortiz solo_traveller us
9
Thanks for the stay! And the coffee!!
Pros:

Clean and comfortable

Cons:

No complants

2026-08-04 via Nuitee
A
Amira family_with_children us
10
2026-08-04 via Nuitee
L
Leonardo extended_group ar
1
Peor imposible.
Pros:

Nada.

Cons:

Todo. Eramos 3 periodistas y nos dieron una habitación con una cama y un mini gimnasio. Una vergüenza. No devolvieron el dinero, es para hacerles juicio.

2026-08-03 via Nuitee
K
Kerrel couple us
7
Pros:

Location was great, staff was friendly overall wasn’t that bad

Cons:

The room we stayed in had a very bad odor thats about it just maybe try getting the bad smell off

2026-08-03 via Nuitee
E
emily family_with_children us
5
Pros:

Location was fine.

Cons:

Cost and quality didn’t match. Seems very outdated and old.

2026-08-03 via Nuitee
J
John solo_traveller us
10
Awesome person at Check-in saved the day!
Pros:

The check-in person was great!

Cons:

On arrival, we found out that there was a charge for parking when the ad on Bookings.com showed free parking. I mentioned this to the check-in person, and she gave us free parking passes. Same went for breakfast. We thought it was provided only to find it was a charge. The check-in person also gave us 3 coupons for a free breakfast for us and our granddaughter.
If it wasn't for her, we probably wouldn't come back.

2026-08-02 via Nuitee
B
Barbara solo_traveller nl
4
Teleurstelling
Pros:

Het bed was goed. De transfer naar het vliegveld.

Cons:

De check in duurde erg lang en ging ook helemaal mis ( we kregen sleutels van kamers die al bezet waren).
En we moesten onze bedbank zelf opmaken terwijl we de kamer voor drie personen hadden geboekt. Hierdoor zagen we ook dat het bedbank matras erg vies was.

2026-07-20 via Nuitee
P
Paul solo_traveller us
9
Good experience other than 3rd party booking issue.
Pros:

Nice room that was clean.

Cons:

I was notified upon arrival that the 3rd party booking was canceled due to overbooking and had to start looking for an alternative hotel. I went and asked the receptionist if they had any cancellations. They found a cancelled hotel room and I ended up being able to stay at the hotel.

2026-07-20 via Nuitee
S
Shikieria extended_group us
1
The worst hotel
Pros:

Nothing

Cons:

Everything

2026-07-18 via Nuitee
L
ludivine solo_traveller fr
10
Pros:

Tout

Cons:

Le petit déjeuner

2026-07-17 via Nuitee
R
Rodrigo solo_traveller pe
7
Good location, needs better customer service
Pros:

Great location with free shuttle to-from Atlanta airport.

Cons:

Rooms weren't properly equipped, had issues with the A/C and no one got around to resolving these until we had to call multiple times.

2026-07-17 via Nuitee
S
Sara couple us
10
2026-07-15 via Nuitee