DoubleTree by Hilton Atlanta Airport

Hotels
Doubletree by Hilton
7.5 (497 reviews)
3400 Norman Berry Drive , Atlanta , us

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Rude service
High food costs

Categories

Cleanliness
8.25
Rooms were clean and well-maintained, contributing to a positive stay.
Service
6.75
Mixed feedback; some employees were rude and unhelpful, impacting overall service experience.
Location
8.75
Good location, especially convenient for business travelers, enhancing overall satisfaction.
Room Quality
7.75
Overall decent room quality, though some aging furniture was noted.
Amenities
6.75
Limited amenities with no functioning pool year-round, affecting guest experience.
Value for Money
7.25
While clean and comfortable, charges for breakfast and parking felt excessive to some guests.
Food and Beverage
6.25
Breakfast was viewed as overpriced and underwhelming, disappointing guests overall.
Overall Experience
8.25
A generally positive experience despite some highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:04

Property Description

Contemporary Comfort and Convenient Location

Cozy Lobby with Signature Amenities
The Doubletree Atlanta boasts a cozy fireplace and a flowing water wall in its welcoming lobby. Guests are greeted with warm, signature chocolate chip cookies upon arrival, setting the tone for a delightful stay.

Delicious Dining Options and Relaxing Lounge
Indulge in traditional southern cuisine at Seasons Bakery & Grille, open for breakfast, lunch, and dinner. Afterward, unwind with a cocktail at the Lobby Lounge, perfect for socializing or unwinding after a day of exploring Atlanta.

Complimentary Shuttle Services and Nearby Attractions
Take advantage of the free airport shuttle to Hartsfield-Jackson International Airport or explore the city using MARTA. Additionally, the hotel offers a complimentary shuttle to select attractions such as the Atlanta Aquarium, Underground Atlanta, and the Georgia Dome, ensuring a hassle-free and enjoyable visit.

Book your stay at Doubletree Atlanta now for a memorable and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

7.5
Based on 497 reviews
Cleanliness: 8.25
Service: 6.75
Location: 8.75
Room Quality: 7.75
Amenities: 6.75
Value for Money: 7.25
Food and Beverage: 6.25
Overall Experience: 8.25
M
Marvin solo_traveller us
10
2026-01-30 via Nuitee
C
Candis couple us
3
Overall, the stay was decent for the price we paid. However, I was disappointed that the TV did not have Netflix access.
Pros:

Secured location with visible lights

Cons:

When we first arrived, we were greeted by the security guard or parking attendant, who implied that a tip was expected, which I found uncomfortable. Additionally, the sink in our room was clogged, and the room had not been properly cleaned, as there were piles of trash left in the corner near the sofa.

2026-01-20 via Nuitee
H
Hervé solo_traveller fr
6
Fine for a one-night stop
Cons:

Did not expect a lot ad this was a short stay due to flight cancellation. Ageing room and furnitures. OK for the purpose.

2026-01-20 via Nuitee
M
Marcus couple us
9
My stay at doubletree was wonderful. I came for the Nelly and Jarule concert. environment fantastic.
Pros:

It was a fantastic experience and very comfortable

Cons:

I like everything about it.

2026-01-19 via Nuitee
E
Ephrem solo_traveller us
1
My stay the service was sucks.
Pros:

Very nice breakfast! but bad attitude towards black customer staff don't like to give service at all for stranger unless for a white person. Disrespect full was for me.

Cons:

You have no pool that works all year. Summer is even a community pool open for free. So disappointing I thought I would swim at least tell the customer only Summer you will open your pool it seems in door in your advertisement.

2026-01-19 via Nuitee
L
Londell solo_traveller us
10
My stay at the Double Tree Hotel
Pros:

This has always been a great hotel i remember staying at a Double Tree 🌳 many years ago and now, even after all those years it's a great place to stay doing a vacation with a family or even staying there as a loan traveler.

Cons:

This hotel provided quality service with nice clean rooms and very nice bar and grill service too the food that was very good.

I also liked that the Hotel offered breakfast and the food was very good.

2026-01-19 via Nuitee
C
Craig extended_group us
10
2026-01-19 via Nuitee
C
Christina couple us
8
Pros:

Proximity to airport, the staff was pleasant, the room was clean

Cons:

Room was a little rundown - there's some broken areas in the bathroom wall and the toilet didn't want to stop running. But it seemed clean and comfortable and safe so that's the important part.

2026-01-15 via Nuitee
K
Kathy couple us
10
2026-01-10 via Nuitee
S
ShaKendra solo_traveller us
1
The staff was nice
Pros:

I didn’t like anything about this property

Cons:

Mold in the shower the shower drainage stopped up the water wouldn’t go out the telephone line was cut the phone didn’t work

2026-01-10 via Nuitee
A
Andre couple it
5
da dimenticare
Cons:

odore di maiuana ovunque, personale della reception scortese non sanno porsi al cliente, sembra sempre di disturbarli.

2026-01-01 via Nuitee
E
Enetrea couple us
7
2025-12-29 via Nuitee
P
Paul couple us
9
EVERYTHING WAS GREAT!
Pros:

EVERYTHING WAS GREAT!

Cons:

EVERYTHING WAS GREAT!

2025-12-17 via Nuitee
D
D4146RMdanielleh Solo travel
10
Very safe/secure parking
Pros:

I want to give a HUGE shout out to Thomas Darby who was the parking manager overseeing the hotel lot when I parked my car here when I went on my trip! I was very nervous about the security of the lot, but he was SO unbelievably kind, accommodating, and reassuring that my car was safe & he would look after my car the several days I was gone! I cannot thank Thomas enough and I would love for him to be recognized for his kindness and professionalism!

2025-12-14 via Tripadvisor
N
NEGRILNIGTHMARE Family Minneapolis, Minnesota
6
Not close to 4 star hotel
Pros:

We needed a quick overnight stay close to airport because our flight was canceled and next one out wasn't until next morning. Booked this hotel as it was listed as 4 star. Got to hotel late (1130pm) and got to room immediately. We got checked in quickly and went to room. Definitely not a 4 star room. Bathroom had rusted brackets in shower from something that was removed. Tile was cracked or missing grout on floor, closet had holes where jobs had been removed but not filled. Next morning when we were leaving my son asked if a belt on floor was mine. It was not. It was from previous guest so really makes me question cleaning done in room. Would not stay again. Staff was also not helpful with finding food. They said there was nothing to eat bear there but I found fliers for 3 places that delivered until 2am.

2025-12-13 via Tripadvisor
S
Sharrise couple us
10
2025-12-11 via Nuitee
A
Alvina solo_traveller us
10
2025-12-09 via Nuitee
W
william couple de
3
Be prepared to pay extra for parking and breakfast.... and it ain't cheap!
Cons:

No free parking
No free Breakfast
First time ever.... to have to pay for these services.

2025-12-07 via Nuitee
C
Claudia solo_traveller bo
9
2025-12-07 via Nuitee
K
Karen couple us
9
2025-12-02 via Nuitee