DoubleTree by Hilton Atlanta Airport

Hotels
•
Doubletree by Hilton
7.5 (497 reviews)
3400 Norman Berry Drive , Atlanta , us

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Rude service
High food costs

Categories

Cleanliness
8.25
Rooms were clean and well-maintained, contributing to a positive stay.
Service
6.75
Mixed feedback; some employees were rude and unhelpful, impacting overall service experience.
Location
8.75
Good location, especially convenient for business travelers, enhancing overall satisfaction.
Room Quality
7.75
Overall decent room quality, though some aging furniture was noted.
Amenities
6.75
Limited amenities with no functioning pool year-round, affecting guest experience.
Value for Money
7.25
While clean and comfortable, charges for breakfast and parking felt excessive to some guests.
Food and Beverage
6.25
Breakfast was viewed as overpriced and underwhelming, disappointing guests overall.
Overall Experience
8.25
A generally positive experience despite some highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:04

Property Description

Contemporary Comfort and Convenient Location

Cozy Lobby with Signature Amenities
The Doubletree Atlanta boasts a cozy fireplace and a flowing water wall in its welcoming lobby. Guests are greeted with warm, signature chocolate chip cookies upon arrival, setting the tone for a delightful stay.

Delicious Dining Options and Relaxing Lounge
Indulge in traditional southern cuisine at Seasons Bakery & Grille, open for breakfast, lunch, and dinner. Afterward, unwind with a cocktail at the Lobby Lounge, perfect for socializing or unwinding after a day of exploring Atlanta.

Complimentary Shuttle Services and Nearby Attractions
Take advantage of the free airport shuttle to Hartsfield-Jackson International Airport or explore the city using MARTA. Additionally, the hotel offers a complimentary shuttle to select attractions such as the Atlanta Aquarium, Underground Atlanta, and the Georgia Dome, ensuring a hassle-free and enjoyable visit.

Book your stay at Doubletree Atlanta now for a memorable and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

7.5
Based on 497 reviews
Cleanliness: 8.25
Service: 6.75
Location: 8.75
Room Quality: 7.75
Amenities: 6.75
Value for Money: 7.25
Food and Beverage: 6.25
Overall Experience: 8.25
M
Mathilde • extended_group • fr
7
Pros:

Grande chambre, bon accueil

Cons:

Le petit déjeuner était trop moyen pour un grand hôtel américain, pas de buffet à proprement parler 2/3 choix

2026-04-04 • via Nuitee
W
Watkins • couple • us
1
2026-04-03 • via Nuitee
A
Adhemar • couple • us
5
So so stay, should be much better
Pros:

The bed was very comfortable

Cons:

Not very clean, the hotel is not very well kept, dirty elevators and carpets, not very cordial staff.
Workout station in the room is excessive.
No shower bath soap in the dispenser.

2026-04-02 • via Nuitee
P
Paige • family_with_children • us
3
Good bed, cookies were yummy. For price not worth the risk of car getting broken into or to be treated unwelcoming by th
Pros:

The cookies lol
The beds were comfortable

Cons:

The location was off putting and I thought that we would be okay since the parking lot was a one way in and one way out but the next morning 10+ trucks were broken into and the night staff were very unwelcoming and seemed to hate their jobs.

2026-03-31 • via Nuitee
L
L'Kira • family_with_children • us
3
2026-03-29 • via Nuitee
E
Ebonyy • couple • us
10
2026-03-29 • via Nuitee
W
wright • couple • us
9
2026-03-26 • via Nuitee
P
Perez • couple • us
10
2026-03-22 • via Nuitee
M
Marek • couple • pl
2
Masakra
Pros:

Nic - najgorszy Double Tree w jakim mieszkałem

Cons:

Niemiły personel (recepcjonistka przyjmowała moją grupę zajadając jakiegoś kebaba).

W windzie i na moim piętrze było wyraźnie czuć marihuanę…

Mój pokój miał nieposprzątaną łazienkę - w tym zabrudzoną ubikację.

2026-03-17 • via Nuitee
B
Bridges • solo_traveller • us
8
Pros:

Comfy

Cons:

The elevators were a little scary

2026-03-17 • via Nuitee
E
Escape324637 • Solo travel
4
Terrible Place to Stay!!! The entire lobby was filled with Marijuana smell. The front desk said, I’m not the police!!!
Pros:

Marijuana smell filled the hotel! The front desk replied to me Lady I ain’t the Cops!

2026-03-12 • via Tripadvisor
A
A2coolcity • Solo travel • Fishers, Hamilton County, Indiana
4
Disappointing Stay for a Lifetime Diamond Member 🥹
Pros:

As a Lifetime Hilton Diamond member, I’ve stayed at many Hilton properties over the years, but this DoubleTree near ATL was a significant disappointment.

Several things promised at check-in were not delivered. I confirmed my room selection in advance and was told bottled water would be waiting in the room, but neither happened.

The hotel itself appears quite worn and in need of renovation. Torn carpeting in hallways, stained and scratched walls and ceilings, and tired furniture made the property feel neglected. Cleanliness was also an issue — there was hair in the shower and I even discovered a piece of jewelry on the bathroom floor while walking barefoot.

There were also basic details that seemed overlooked. The clock in the room was set an hour and a half wrong, and the trash cans in the lobby near the coffee station were overflowing, which did not create a welcoming environment.

Service unfortunately matched the condition of the property. Staff seemed overwhelmed, dismissive, and at times rude. Phone calls to the front desk resulted in multiple holds of more than 10 minutes, which was frustrating when assistance was needed.

The one bright spot: the pillows were excellent — genuinely some of the most comfortable hotel pillows I’ve experienced.

Sadly, the night ended with a 6 AM wake-up courtesy of a neighboring guest yelling on the phone, so restful sleep didn’t last long.

Given the condition of the facility and the lack of attentive service, I cannot recommend this property in its current state.

2026-03-08 • via Tripadvisor
P
Pamela • couple • us
9
Clean, modern rooms and close to the airport.
Pros:

Very clean and comfortable location.

Cons:

N/A

2026-03-08 • via Nuitee
V
Victoria • couple • us
10
2026-03-01 • via Nuitee
A
Alex • couple • us
8
Pros:

Clean and spacious

2026-02-28 • via Nuitee
T
Terica • couple • us
9
2026-02-28 • via Nuitee
C
Cepeda • couple • us
8
Pros:

Very clean and comfortable

Cons:

Can't stay every thing was nice

2026-02-24 • via Nuitee
Y
YU • solo_traveller • cn
5
基本可以，价格不便宜，停车场收费，没有早点
Pros:

员工不错，满意

Cons:

换气系统声音太大

2026-02-23 • via Nuitee
P
Payne • couple • us
10
2026-02-23 • via Nuitee
T
Tiffany • couple • us
7
I love a stay with a warm welcoming environment!
Pros:

The property was clean. The halls were quiet. My room was pleasant and the bathroom had hot running water. These things are plus for me. The bar was very comfortable and convenient. So I can say I enjoyed my stay.

Cons:

The breakfast was not an inclusion!

2026-02-23 • via Nuitee