Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent, attentive staff (front desk, guest relations, concierge)
Outstanding location next to Paris La Défense / Plenitude Arena
Breakfast praised for quality and value
Calm and cozy atmosphere noted by some guests
Helpful and informative staff about local area
Cons:
Poor cleanliness / rooms not properly cleaned
Rooms outdated (old décor, carpeting) and sometimes noisy
High price relative to room condition (poor value for money)
Breakfast service capacity issues and long queues on weekends
Maintenance issues (squeaking doors, poorly performing EV charger, bottled water concerns)
Lobby and common areas often crowded due to conferences/events

Categories

Cleanliness
5.6
Multiple guests reported poor cleanliness or lack of cleaning (not cleaned room, 'not clean', stained/old carpeting), and maintenance issues—clear negative sentiment in reviews.
Service
10
Consistently praised: staff described as very welcoming, attentive and helpful (front desk, guest relations, concierge); several reviews highlight warm, proactive service.
Location
9.8
Very strong positive sentiment: repeatedly noted as right by Paris La Défense / Plenitude Arena and highly convenient for events and local area.
Room Quality
6
Multiple comments that rooms are outdated, décor old (moquette, dated bathrooms), some noise and possible mismatches with booked room type—negative to mixed sentiment.
Amenities
6.4
Mixed: breakfast facilities praised but queues/capacity issues reported; complaints about EV charger performance and bottled water/maintenance indicate mediocre amenities.
Value for Money
6
Several guests noted the price is high for the level of upkeep and room condition; sentiment leans negative on perceived value.
Food and Beverage
8.6
Generally positive for breakfast quality and value ('extraordinary', 'really good') but operational issues (long queues, weekend capacity) create some negative notes—overall good but service constraints.
Overall Experience
10
Overall impressions are strong when prioritising staff and location (many guests would return for events); experiences vary due to room condition and cleanliness, but the dominant positive themes (service, location, breakfast quality) drive a high overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Luxurious Accommodation in La Défense Business District

Modern Amenities: Enjoy complimentary fiber-optic internet and international TV channels in our contemporary guest rooms.

Delicious Dining Options: Indulge in a variety of breakfast choices, including a full buffet, Asian, and gluten-free options. Experience authentic cuisine at Quinte & Sens Restaurant.

Wellness and Convenience: Stay fit at our 24-hour fitness center with a hammam, and benefit from 24-hour room service. Explore Paris easily with the metro just 10 minutes away.

Book your stay at Pullman Paris La Défense for a luxurious experience in the heart of the business district.

Important information:

If you need an extra bed, please leave a message in the Special Requests box when reserving.

China UnionPay is an accepted method of payment at the property.

Accommodations and breakfast are free of charge for 1 child under the age of 11 accompanied by parents. This has to be confirmed by the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Location

Guest Reviews

7.8
Based on 1600 reviews
Cleanliness: 5.6
Service: 10
Location: 9.8
Room Quality: 6
Amenities: 6.4
Value for Money: 6
Food and Beverage: 8.6
Overall Experience: 10
J
JEANNETTE • family_with_children • yt
9
Pros:

Excellent séjour ! Personnel aux petits soins, accueil chaleureux et la chambre d'une propreté irréprochable. Merci à toutes l'équipe du Pullman

2026-10-29 • via Nuitee
J
James • solo_traveller • gb
9
2026-10-29 • via Nuitee
M
Malvina • family_with_children • al
10
2026-10-25 • via Nuitee
E
Emad • couple • sa
4
Pros:

Very old and not clean

Cons:

Location

2026-10-24 • via Nuitee
D
Dianne • couple • gb
10
Would go again
Pros:

It right near ever everything. Shops concert Etc

Cons:

The price a little more I've ever pay for hotel

2026-10-22 • via Nuitee
G
Grégory • family_with_children • fr
7
Pros:

La gentillesse du personnel.

Cons:

Hotel vieillot. On est loin d'un vrai 5 étoiles.
Prix élevé pour la prestation

2026-10-19 • via Nuitee
H
houra • family_with_children • ae
6
2026-10-16 • via Nuitee
F
Fabrizio • family_with_children • ch
5
Je n’y retournerai pas
Pros:

L’emplacement à côté de l’arène La Défense

Cons:

L’état de la chambre. Le nettoyage de la chambre n’a pas été fait

2026-10-15 • via Nuitee
P
perez • solo_traveller • fr
6
Très mitigé
Pros:

Le personnel était très chaleureux et accueillant , le petit déjeuner est extraordinaire.

Cons:

La qualité de la chambre . J’ai réservé une chambre supérieure avec vue et je ne pense pas du tout avoir eu une chambre supérieure car les photos sur Booking et la réalité ne correspondait absolument pas. Une déco très vieillotte avec de la moquette verte au sol … et une vue sur des engins de chantier énorme . Je pense vraiment ne pas avoir été dans la chambre que j avais au préalable réserver de plus énormément de bruit juste au dessus de la chambre toute l’après midi de mon arrivée alors que j avais spécifier être enceinte et avoir besoin de repos et de calme.

2026-10-15 • via Nuitee
R
Ramona • couple • de
10
2026-10-13 • via Nuitee
A
Ahmed • family_with_children • no
8
Good hotel
Pros:

Front desk operators, guest relations and front door concierge are very welcoming, helpful and keen on assisting, the hotel it self is calm and cozy,

Cons:

we tried to get some breakfast during the weekend, but there was long waiting queues and the staff at the restaurant did not handle it properly, I believe capacity is not my responsibility as a guest so I should receive some nice smile or apology or friendly note to wait but unfortunately it was the opposite and it seemed that they did not care. in general I would rate the hotel as business hotel not very much for private trips or holiday or comfort, the lobby is always occupied with people coming for conferences, seminars etc. same thing for the common toilets. you can not have a comfortable sit and talk moments at the lobby because they are usually occupied.

2026-10-13 • via Nuitee
M
Matthieu • couple • be
8
2026-10-11 • via Nuitee
B
Bibiana • couple • lb
10
2026-10-10 • via Nuitee
M
Mohamed • solo_traveller • sa
1
2026-10-09 • via Nuitee
J
JOSE • solo_traveller • ve
8
Pros:

La ubicación. Queda al lado de la París La Defense Arena y viaje x un espectaculo que habìa allí

Cons:

La puerta del baño, del closet rechinaban durisimo. No puede ser que en un hotel 5 estrellas ocurran esas cosas. Falta de mantenimiento

2026-10-07 • via Nuitee
A
AURELIAN • couple • fr
6
Décevant
Pros:

Établissement décevant qui ne mérite pas du tout ses 5 étoiles …

2026-10-07 • via Nuitee
M
Martina • solo_traveller • it
9
2026-09-19 • via Nuitee
S
Sarrau • couple • be
8
top
Cons:

geen performante laadpaal voor electrische wagen

2026-09-18 • via Nuitee
N
Nicole • extended_group • nl
7
Dit hotel verdient geen 5 sterren ⭐️
Pros:

De ligging!

Cons:

Badkamer lijkt wat oud en niet heel schoon.

2026-09-17 • via Nuitee
E
Emmanuelle • couple • fr
10
2026-09-17 • via Nuitee