Lady Luck Casino Black Hawk

Hotels
Eldorado
7.4 (425 reviews)
340 Main Street , Black Hawk , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Easy access to parking
Great location
Cons:
Dirty rooms
Poor service

Categories

Cleanliness
6.68
Many reviews mentioned dirty rooms and unpleasant odors.
Service
8.15
Some guests felt that staff were friendly, though there were mentions of poor service in critical situations.
Location
8.69
Guests appreciated the hotel's location, especially for access to casinos.
Room Quality
6.64
Issues with noise, cleanliness, and temperature were noted, making the quality below expectations.
Amenities
7.67
Basic amenities were present, but lack of staff and issues with cleanliness affected overall perception.
Value for Money
7.13
Mixed feelings about pricing relative to room condition and service quality.
Food and Beverage
6.68
High food prices and reports of food quality contribute to a lower score.
Overall Experience
7.55
While the location was good, many guests experienced significant issues leading to an average overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:50

Property Description

Luxurious Accommodation
Lady Luck Casino Black Hawk offers elegant rooms with modern amenities like flat-screen TVs and comfortable seating areas. The rooms are designed to provide a relaxing and enjoyable stay for all guests.

Entertainment and Activities
With a casino, restaurant, bar, and entertainment staff on-site, guests at Lady Luck Casino Black Hawk can indulge in various forms of entertainment without having to leave the property. Additionally, the hotel's proximity to outdoor activities like hiking, skiing, and cycling ensures a fun-filled stay for adventure enthusiasts.

Convenient Location
Conveniently located near popular attractions such as Red Rocks Park, Dinosaur Ridge, and Buffalo Bill Museum & Grave, this hotel provides easy access to explore the best of Black Hawk. Plus, with free private parking and a 24-hour front desk, guests can enjoy a hassle-free stay from check-in to check-out.

Experience luxury, entertainment, and convenience at Lady Luck Casino Black Hawk. Book your stay now for an unforgettable getaway.

Important information:

Security Deposit is 75 USD per Stay.

Resort Fee Inclusions are: Two bottled waters, Complimentary valet parking on weekends, Complimentary covered garage parking, Printed boarding passes at front desk,, Unlimited local and toll free calls, Coffee in room (from coffee maker), High-speed Wi-Fi access.

The minimum age of check-in is 21 years old and a government issued ID is required, with no exceptionsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$10 per person per night when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 425 reviews
Cleanliness: 6.68
Service: 8.15
Location: 8.69
Room Quality: 6.64
Amenities: 7.67
Value for Money: 7.13
Food and Beverage: 6.68
Overall Experience: 7.55
P
patricia couple us
8
It was good
Pros:

Front desk hospitality

Cons:

Maids were knocking on the door too early interrupting my time before checkout!

2026-05-14 via Nuitee
S
Springer couple us
8
Wonderful and rested
2026-05-12 via Nuitee
C
Caitlyn couple us
1
2026-05-12 via Nuitee
C
Claudia couple us
3
It was comfortable for the night but def not a great experience.
Pros:

I liked the location.

Cons:

A/C was not working spent a lot of time trying to get staff to help us with the situation, they brought us a fan, helped a little. The bathroom had blood splattered on the door and the ceiling.

2026-05-11 via Nuitee
H
Hughes solo_traveller us
10
2026-05-11 via Nuitee
J
Jason extended_group us
3
Very hot - none of us were able to sleep well at all.
Pros:

N/A

Cons:

The AC & the toilet did not work. They were unable to move us to a different room & we were not offered any compensation.

2026-05-11 via Nuitee
K
Kristie couple us
2
I would never stay here again.
Pros:

The bar tender at the Zephyr was great! He served everyone one on the gaming floor quickly. The slot machines payed pretty well.

Cons:

It was very hard to sleep because the room was way to warm. Only one of the two elevators worked. The fridge was barely cold. The coffee maker was broke. The hair dryer didn't work. The staffs response time to fix the issues was terrible. I called to report the problems at about 8 a.m. and they still weren't fixed by 4:30 p.m. So I called again. They finally came. Brought a new coffee maker and left the broken one. Removed the in-op hair dryer and just left the new one on the counter. The fan they brought to help with the heat sounded like a helicopter was in our room when it was on the lowest setting. There were no restaurants to get breakfast, only the taco bar and it closed early.

2026-05-07 via Nuitee
S
Stacie couple us
9
Great Stay, was over charged. Will update when rectified
Pros:

Everything was fine. The overnight stay was a gift from our daughter.

Cons:

Why was there an extra almost $100 charge? The room was $87/$103. Email the receipt please slshay13@gmail.com

2026-05-07 via Nuitee
D
Delia couple us
7
Pros:

Quick and easy check in

2026-05-04 via Nuitee
F
fernandez couple us
6
Pros:

The staff was nice

Cons:

The room was so hot. And no hot water it took 10 minutes for it to get hot water to shower

2026-05-03 via Nuitee
T
Taylor couple us
2
It was not good
Pros:

The room was big

Cons:

The AC did not work and the room was super hot. The power went out multiple times

2026-05-02 via Nuitee
B
Bo couple us
10
2026-04-30 via Nuitee
couple us
10
2026-04-28 via Nuitee
R
Raechel couple us
8
Overall it was pleasant. Rooms are definitely not sound proof, I could hear house keeping knocking on doors all morning.
Pros:

Loved the bathroom sink

Cons:

Had to walk all the way across to Horseshoe to check in, then all the way back to find our room. Directions to actual rooms are slightly confusing.

2026-04-26 via Nuitee
K
Kaela couple us
10
2026-04-26 via Nuitee
J
james family_with_children us
10
2026-04-25 via Nuitee
S
Sabrina couple us
7
2026-04-23 via Nuitee
J
Jean couple us
8
2026-04-21 via Nuitee
N
Norma couple us
10
2026-04-20 via Nuitee
R
Rodeiguez couple us
10
2026-04-19 via Nuitee