Quality Inn Michigan City South

Hotels
•
Choice Hotels International
7.1 (190 reviews)
3801 Frontage Rd, Michigan City, Indiana, 46360 , Michigan City , US
+1 463-213-2998

listing image 1
Show all photos

Facilities

Gift shops or newsstand
Television in common areas
Free breakfast
Free newspapers in lobby
Wheelchair accessible parking
RV, bus, truck parking
Free self parking
Free RV, bus, truck parking
Free continental breakfast
Housekeeping on request
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (multiple mentions, named staff praised)
Comfortable beds and good linens
Convenient location (near highway, close to beach/Michigan City)
Good value for price (several guests said 'good value')
Open parking and some rooms with Jacuzzi available
Cons:
Cleanliness problems: stains on carpet/blankets, hairs, dirty hallways, bug in room
Breakfast very limited or disappointing; reports of spoiled milk
Maintenance and safety issues: missing deadbolt/door lock, loose toilet seat, broken fridge, no elevator
Pool was advertised but closed for some guests
At least one serious service failure around reservation cancellation/refund

Categories

Cleanliness
5
Multiple negative comments: stains on carpet and blankets, hairs in bathtub, dirty hallways and stairwells, a bug in a room and reports of spoiled milk — cleanliness is a clear weakness.
Service
8.8
Generally strong front-desk/service mentions: friendly greeting, helpful staff who moved guests and waived charges (Bart cited by name). One serious negative re: reservation cancellation/refund, but most guests praised service.
Location
8.5
Consistently noted as convenient: good location off the highway, close to Michigan City and beach — location is a definite positive.
Room Quality
6.5
Mixed: several guests praised comfortable beds and spacious rooms, but small bathrooms, stains, loose toilet seats, a non-working refrigerator and occasional bugs lowered room quality.
Amenities
6.2
Amenities are uneven: some positive notes (free Jacuzzi on occasion, parking), but the pool was closed, breakfast offering very limited, and lack of elevator/maintenance issues reported.
Value for Money
8
Multiple guests described the stay as 'good value' or 'better than expected' — despite shortcomings, many felt the price matched what they received.
Food and Beverage
5
Breakfast repeatedly criticized as very limited or disappointing (toast, bagels, cereal, waffle maker), with reports of no eggs/meat and at least one report of spoiled milk.
Overall Experience
8.8
Overall mixed but leaning positive for many guests: comfortable beds, friendly/helpful staff and good location contributed to favorable stays for most, though cleanliness, breakfast and occasional safety/maintenance issues kept experiences uneven.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Luxurious Amenities

Indulge in the indoor pool, enjoy complimentary Wi-Fi, and explore the gift shops. A complimentary continental breakfast and convenient self-parking await.

Business and Leisure Fusion

Unwind in one of the 50 guestrooms with modern amenities like microwaves and flat-screen TVs. Stay entertained with cable TV and make use of the free parking provided.

Convenient Location

Located near key attractions like Barker Mansion and Lighthouse Place Premium Outlets, Quality Inn offers easy access to various landmarks and recreation spots.

Book your stay at Quality Inn now for a perfect blend of comfort and convenience.

Important information:

  • Pool access available from 8 AM to 10 PM.
  • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.1
Based on 190 reviews
Cleanliness: 5
Service: 8.8
Location: 8.5
Room Quality: 6.5
Amenities: 6.2
Value for Money: 8
Food and Beverage: 5
Overall Experience: 8.8
T
TrailBlazer765432 • Family
2
Dissatisfied customer. I made the reservation, i paid the fee. But my son was the guest. when I called to question the lack of
Pros:

refunded. Reservation was canceled by the hotel without notice. and the money was not refunfed. Who does that. Im very dissatisfied with the lack of assistance.

2025-11-07 • via Tripadvisor
A
Andrea
8
Pros:

Good location off the highway. Much older hotel no elevator. Room was spacious but the bathroom was very small. Stains on carpet and hairs in the bathtub. The breakfast was VERY limited. Toast bagels and cereal and a waffle maker. Seemed like the bagels were kept frozen and thawed out.

2025-10-12 • via Nuitee
C
Cecilia
10
Pros:

I didn’t eat breakfast because my milk was spoiled but my husband enjoy the waffles.

Beds were great and room very comfortable. We would stay again and recommend. The gentlemen who checked us in around 7:00 pm was wonderful went way above to make sure we had a bottom floor room. Doug & Cease Crawford

2025-10-11 • via Nuitee
M
Megan
8
Nice, quiet place.
Pros:

Nice open parking lot. Breakfast was not ready a 6- gave up that dream at 6:30.

2025-10-11 • via Nuitee
G
galen
8
Pros:

One night stay. In and out with no issues

2025-10-10 • via Nuitee
A
Audie
10
Pros:

Friendly greeting upon arrival. No wait time. Room clean, bed comfortable even got Jacuzzi at no extra charge. Thank you !

2025-10-09 • via Nuitee
P
Pedro
6
Pros:

Stain in blankets, no service room available, limited breakfast

2025-10-09 • via Nuitee
A
Amy
8
Pros:

Bed was comfortable, room clean, breakfast could have been better but I don't expect a lot when they say continental

2025-10-08 • via Nuitee
M
Martin
8
Pros:

loose toilet seat and the toilet ran all night. "Breakfest" is a joke.

2025-10-08 • via Nuitee
K
Kimberly • partner
8
Pros:

Clean room ,cold air and friendly staff.

2025-10-06 • via Nuitee
A
Alphonse
10
Pros:

Good, clean, respectable. Nothing to complain about.

2025-10-05 • via Nuitee
N
Nicole
8
Pros:

I thought the bed was comfortable, my boyfriend did not, but we both agreed it was way too high. Had to climb into it. Breakfast was very disappointing. Looked like you were gonna get some good stuff but no.

2025-09-28 • via Nuitee
L
Linda
10
Pros:

BART at the front desk was wonderful !

2025-09-26 • via Nuitee
T
Trenton
2
Pros:

Didn’t stay

2025-09-25 • via Nuitee
A
Amy
10
Pros:

Staff was very friendly.

2025-09-24 • via Nuitee
L
Linda • partner
6
Pros:

The room we were initially put in was not kept up: somewhat dirty, crooked/dirty lampshades, missing tub grab bar, only one wastebasket
(none in bathroom), refrigerator didn’t work, front door lock missing. Breakfast was also poor, never any eggs or meat. We stayed in the first room one night, then staff was kind enough to move us to another room for our remaining three nights. That room was great! Still doubt we’d stay there again. Too many issues first go around.

2025-09-23 • via Nuitee
A
Andrea
2
Dirty and not safe
Pros:

The door to my room did not have a deadbolt. There was not even a plate in the door frame. I returned to my hotel room late in the evening and did not want to try and find another place to stay. My booking was for two nights, but I only stayed one. I kept the luggage rack with my suitcase against the door so that I would have warning in case someone tried to get in. I just did not feel safe staying another night. The hallways and the stairwell were very dirty. And the hallway is always smelled of marijuana.

2025-09-21 • via Nuitee
C
Cindy
8
Good Value
Pros:

Checking staff great. Better than expected breakfast. Good value. Ok place to stay.

2025-09-18 • via Nuitee
E
Eleanor • friends
10
Pros:

Very beautiful area. Close to beach

2025-09-17 • via Nuitee
K
Kevin • partner
6
Pros:

The pool was advertised as working, but we were informed it wasn't upon arrival, and that's fine. Carpet looked a little dirty in the room, and there was a bug in the room at one point. Okay overall though.

2025-09-16 • via Nuitee