Hotel Berna

Hotels
9.2 (4740 reviews)
Via Napo Torriani 18 , Milan , it

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good amenities
Cons:
Cleanliness issues
Old furnishings

Categories

Cleanliness
8.26
Several reviews mentioned cleanliness issues including stains on pillowcases and a dusty shelf.
Service
9.73
Overall positive sentiment with specific mentions of friendly and helpful staff.
Location
9.77
Multiple reviews praise the hotel's ideal location near central station.
Room Quality
8.42
Rooms are generally well-regarded, but some comments referenced older furnishings.
Amenities
9.25
Positive comments regarding the amenities including breakfast and room features.
Value for Money
9.21
Offers economical options and good quality for the price.
Food and Beverage
9.26
Breakfast praised for variety and quality.
Overall Experience
9.73
Many guests reported excellent overall stays and high recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:54

Property Description

Convenient Location near Milan Central Station and Metro

Luxurious Rooms with Modern Amenities

Delicious Continental Breakfast and Dietary Options

Experience the convenience of Hotel Berna's prime location near Milan Central Train Station and Metro. Indulge in luxurious soundproofed rooms equipped with air conditioning, free WiFi, and satellite LCD TV. Enjoy complimentary tea, coffee, and snacks all day, along with free soft drinks in the minibar. Start your day with a delicious continental breakfast buffet featuring fresh fruit and pastries. Special dietary options are also available upon request. Just 4 metro stops away from the iconic Milan Cathedral, Hotel Berna is the perfect choice for both leisure and business travelers. Book now for an unforgettable stay in Milan.

Important information:

In the event of early departure, the entire amount of the booked stay will be charged.

When booking more than 5 rooms, different policies and additional supplements may apply.

Most rooms are located in the main building, while 16 rooms are located in the Berna Tower annex. The annex is located on the other side of the street and has a 3-star rating.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 4740 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 8.42
Amenities: 9.25
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.73
B
Baldisseri solo_traveller us
9
Pros:

The breakfast was amazing and in the evening, if you order a cocktail, they provide antipasto, pasta, frittata and cheese and fruit. The hotel was so clean! They took good care.

2026-05-09 via Nuitee
S
Sirett solo_traveller ca
8
Standard room
Pros:

Close to trains,and good restaurants. Room standard.

Cons:

Nil

2026-05-09 via Nuitee
M
m4ti666 solo_traveller pl
10
Polecam w ciemno!
Pros:

- Pani z personelu mówiła po polsku :)
- pyszne śniadania i duży wybór, jedne z lepszych, które udało mi się jeść we Włoszech!
- skromny barek z napojami ale za to darmowe i codziennie uzupełniane :)
- pokoje czyste, woda w łazience schodziła bez żadnego problemu
- bardzo dobra lokalizacja blisko metra i dworca głównego
- dwie poduchy i wygodne łóżko
- ogólnie 10/10

Cons:

- wszystko było super :)

2026-05-08 via Nuitee
C
Cyndi couple us
9
Our stay was very comfortable
Pros:

The location near the train station was very good for our quick stay.

2026-05-08 via Nuitee
W
William family_with_children pr
10
Pros:

Liked the accessibility and staff attitude

Cons:

N/a

2026-05-08 via Nuitee
Y
YI CHUN solo_traveller tw
9
2026-05-07 via Nuitee
D
Dean couple us
9
Pros:

Everything went well from checkin to checkout.

Cons:

All good.

2026-05-07 via Nuitee
T
TAKAFUMI couple jp
10
2026-05-06 via Nuitee
D
DAISUKE solo_traveller jp
10
最高です!
Pros:

スタッフの対応が素晴らしく、拙い言葉でも汲み取っていただいたルカさんには感謝しかありません。朝食時もスタッフの方がとても明るく接して頂き楽しかったです!再度訪れたいと思いました!ありがとうございます!

2026-05-06 via Nuitee
D
Dyfed couple gb
8
5 min walk from Centrale station and easy access to underground. Staff were pleasant and helpful, will definately return
Pros:

Brilliant location

Cons:

N/a

2026-05-06 via Nuitee
D
Diane solo_traveller au
9
2026-05-06 via Nuitee
I
Ivana solo_traveller rs
10
2026-05-05 via Nuitee
Y
Yanzhi solo_traveller cn
10
Pros:

Close to Milan Central station, metro Lines 2/3, and quiet.

2026-05-05 via Nuitee
M
MASAKO solo_traveller jp
9
2026-05-05 via Nuitee
T
TATSUYA couple jp
10
2026-05-05 via Nuitee
A
Ann Elizabeth couple us
9
Hotel Berna made us feel at home!
Pros:

We chose Hotel Berna based on good reviews and convenient location to Milan Centrale train station. As we were also traveling in the area, I had reservations for two nights, one on either end of the week's Italy travels. The staff were very welcoming and hospitable and held my large suitcase for a few days while we traveled by train to Cinque Terre and Lake Como. It was nice having complimentary water and soft drinks in the refrigerator and the bathroom was comfortable and well lit. Both nights our rooms were near the elevator, but it was quiet. Our last night at Hotel Berna was the end of an 18 day trip across 3 countries. Coming back to Hotel Berna felt like we were coming back to family. We will definitely come back when back in Milan.

Cons:

The elevator is small, but we find that to be true all over Europe. Granted we had two large suitcases and backpacks, but we managed by taking the lift up separately.

2026-05-05 via Nuitee
R
rafungell solo_traveller kr
9
Pros:

역에서 가까웠고 객실도 크고 조식도 맛있었어요
냉장고에 탄산수 3병 콜라외 음료 무료입니다

Cons:

크게 없습니다
카펫이라 먼지가..

2026-05-05 via Nuitee
L
Laura solo_traveller es
7
2026-05-05 via Nuitee
B
Borislava solo_traveller bg
10
2026-05-05 via Nuitee
E
Eimear couple ie
9
2026-05-05 via Nuitee