Hotel Berna

Hotels
9.2 (4531 reviews)
Via Napo Torriani 18 , Milan , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good amenities
Cons:
Cleanliness issues
Old furnishings

Categories

Cleanliness
8.26
Several reviews mentioned cleanliness issues including stains on pillowcases and a dusty shelf.
Service
9.73
Overall positive sentiment with specific mentions of friendly and helpful staff.
Location
9.77
Multiple reviews praise the hotel's ideal location near central station.
Room Quality
8.42
Rooms are generally well-regarded, but some comments referenced older furnishings.
Amenities
9.25
Positive comments regarding the amenities including breakfast and room features.
Value for Money
9.21
Offers economical options and good quality for the price.
Food and Beverage
9.26
Breakfast praised for variety and quality.
Overall Experience
9.73
Many guests reported excellent overall stays and high recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:54

Property Description

Convenient Location near Milan Central Station and Metro

Luxurious Rooms with Modern Amenities

Delicious Continental Breakfast and Dietary Options

Experience the convenience of Hotel Berna's prime location near Milan Central Train Station and Metro. Indulge in luxurious soundproofed rooms equipped with air conditioning, free WiFi, and satellite LCD TV. Enjoy complimentary tea, coffee, and snacks all day, along with free soft drinks in the minibar. Start your day with a delicious continental breakfast buffet featuring fresh fruit and pastries. Special dietary options are also available upon request. Just 4 metro stops away from the iconic Milan Cathedral, Hotel Berna is the perfect choice for both leisure and business travelers. Book now for an unforgettable stay in Milan.

Important information:

In the event of early departure, the entire amount of the booked stay will be charged.

When booking more than 5 rooms, different policies and additional supplements may apply.

Most rooms are located in the main building, while 16 rooms are located in the Berna Tower annex. The annex is located on the other side of the street and has a 3-star rating.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 4531 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 8.42
Amenities: 9.25
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.73
G
Gonzalo • solo_traveller • ar
10
Pros:

Excelente desayuno, con mucha variedad.
Las bebidas del frigobar son gratuitas, y te dan te y café para hacerte en la habitación con una pava eléctrica, muy buen toque y cómodo para tomar algo cuando llegas cansado a la habitación.

Cons:

Nada realmente.

2026-03-07 • via Nuitee
E
Emmi • extended_group • fi
9
Pros:

Huoneet olivat remontoituja siistejä (majoituimme 3.krs huoneissa). Hyvä ja kattava aamiainen. Sijainti mitä mainioin. Happy hour aikaan tarjolla baarissa pientä naposteltavaa.

Cons:

Yhdessä huoneessa (seurueellamme oli kolme huonetta) vessan patteri oli rikki ja vessassa +30c lämmintä koko lomailun ajan.

2026-03-07 • via Nuitee
L
Liubov • solo_traveller • ru
10
2026-03-06 • via Nuitee
C
Chun Hsi • extended_group • tw
8
2026-03-05 • via Nuitee
O
Olesya • solo_traveller • kz
10
Pros:

Мне понравилось все, месторасположение, эргономика номера, продуманность и забота. Было тепло и чисто. Персонал душевный, за 3 недели поездки по Европе, это лучший отель своём сегменте.

2026-03-05 • via Nuitee
S
Stefano • solo_traveller • it
7
2026-03-05 • via Nuitee
A
Alessandro • family_with_children • it
8
Piacevole Soggiorno
Pros:

Accoglienza alla reception fantastica. Ho soggiornato per una notte e al check in mi sono stati dati ottimi suggerimenti per visitare alcuni punti della città e anche come muovermi con la metro.

Cons:

Essendo del settore, consiglio i sigilli garanzia di aver effettuato sanificazione dei servizi igienici, rotolo carta igienica sé appena utilizzato di riutilizzarlo con bollino sigillo garanzia, dispenser sapone mani di collocarlo in posizione adiacente lavabo e bidè.

2026-03-05 • via Nuitee
A
Ananda • solo_traveller • br
5
2026-03-05 • via Nuitee
G
Giuseppe • solo_traveller • it
7
Pros:

Posizione strategica

Cons:

Struttura separata rispetto alla reception

2026-03-04 • via Nuitee
M
Mikhail • solo_traveller • il
8
Соотношение цена/качество несколько завышено в сторону цены
Pros:

Хороший завтрак, удачное месторасположение

Cons:

Очень тесный номер, отсутствие шкафа для одежды,

2026-03-03 • via Nuitee
M
Maria • solo_traveller • es
10
2026-03-03 • via Nuitee
M
Masato • solo_traveller • cn
7
2026-03-03 • via Nuitee
G
gabi • solo_traveller • gb
8
comfort, great location and Milanese vibe
Pros:

I only stayed for one night but the location was very convenient if you travel by train/airport connecting shuttles. The hotel has the comfort of a modern one, but with the lovely vibe of traditional Milan hotels, and the staff is professional but friendly.

Cons:

nothing in particular.

2026-03-03 • via Nuitee
S
Simon • couple • cl
9
Relajada
Pros:

Muy amables con nuestro Border Collie Kiwi,

2026-03-03 • via Nuitee
M
Marianella • solo_traveller • cl
10
Pros:

La limpieza, la amabilidad del personal y el exquisito desayuno, muy variado.

2026-03-02 • via Nuitee
A
Aleksandra • solo_traveller • pl
10
2026-03-02 • via Nuitee
A
atsuko • solo_traveller • jp
6
2026-03-02 • via Nuitee
Y
Yoshinori • solo_traveller • jp
8
2026-03-01 • via Nuitee
J
Jo-Fan • solo_traveller • tw
7
2026-03-01 • via Nuitee
M
Marianne • solo_traveller • fr
9
Bon accueil tout près de la gare et du métro
Pros:

La proximité de la gare centrale, le sourire du personnel d'accueil et d'étage, la présence 24h/24, la douche.

Cons:

Rue bruyante un samedi soir, et les voisins de la chambre d'à côté étaient bruyants aussi. J'avais réservé une chambre 17m2 avec un grand lit et on m'en a donné une un peu plus petite avec deux lits jumeaux côte à côte.

2026-03-01 • via Nuitee