Hotel Berna

Hotels
9.2 (4689 reviews)
Via Napo Torriani 18 , Milan , it

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good amenities
Cons:
Cleanliness issues
Old furnishings

Categories

Cleanliness
8.26
Several reviews mentioned cleanliness issues including stains on pillowcases and a dusty shelf.
Service
9.73
Overall positive sentiment with specific mentions of friendly and helpful staff.
Location
9.77
Multiple reviews praise the hotel's ideal location near central station.
Room Quality
8.42
Rooms are generally well-regarded, but some comments referenced older furnishings.
Amenities
9.25
Positive comments regarding the amenities including breakfast and room features.
Value for Money
9.21
Offers economical options and good quality for the price.
Food and Beverage
9.26
Breakfast praised for variety and quality.
Overall Experience
9.73
Many guests reported excellent overall stays and high recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:54

Property Description

Convenient Location near Milan Central Station and Metro

Luxurious Rooms with Modern Amenities

Delicious Continental Breakfast and Dietary Options

Experience the convenience of Hotel Berna's prime location near Milan Central Train Station and Metro. Indulge in luxurious soundproofed rooms equipped with air conditioning, free WiFi, and satellite LCD TV. Enjoy complimentary tea, coffee, and snacks all day, along with free soft drinks in the minibar. Start your day with a delicious continental breakfast buffet featuring fresh fruit and pastries. Special dietary options are also available upon request. Just 4 metro stops away from the iconic Milan Cathedral, Hotel Berna is the perfect choice for both leisure and business travelers. Book now for an unforgettable stay in Milan.

Important information:

In the event of early departure, the entire amount of the booked stay will be charged.

When booking more than 5 rooms, different policies and additional supplements may apply.

Most rooms are located in the main building, while 16 rooms are located in the Berna Tower annex. The annex is located on the other side of the street and has a 3-star rating.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 4689 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 8.42
Amenities: 9.25
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.73
F
f02513ffd8f8704ae3479434893070cf solo_traveller fr
10
Pros:

J'ai trouvé la chambre superbe, fonctionnelle, propre et confortable.
L'hôtel est à 5min à pied de la gare.
C'était parfait

2026-04-18 via Nuitee
F
f00471f6d79f739fd6e35d23007f458a solo_traveller ch
6
2026-04-18 via Nuitee
C
c27172e9d766708ebae620923b9a9a26 solo_traveller us
8
Pros:

Great location, excellent staff, comfortable room

2026-04-18 via Nuitee
9
900c587c4e95707ab82649c094357e25 solo_traveller fr
10
2026-04-17 via Nuitee
6
65e96d0971b87144125055d9ff4219bd couple au
10
Lovely, clean, comfortable
Pros:

Friendly helpful staff. Comfortable bed. Excellent water pressure in the sower.

2026-04-17 via Nuitee
C
c18d1898b4d572cf97e94e6dec693df8 solo_traveller it
9
2026-04-17 via Nuitee
A
a00b7fd560fc70b81dc7e21690addb61 solo_traveller it
9
Pros:

Comodità stanza

2026-04-16 via Nuitee
E
ecccaa43798373286e1bd565b68190a3 solo_traveller it
9
Pros:

.

Cons:

.

2026-04-16 via Nuitee
9
9afe51b3b457735c81d6feadf05abb07 solo_traveller ch
9
2026-04-16 via Nuitee
9
98f5b286ab7f71dfdc910191b5755d1a solo_traveller us
10
2026-04-16 via Nuitee
6
6b4cba93ab5d7220208cc4356f60aed9 solo_traveller ch
8
Pros:

Freundliches Personal

Cons:

Stornierungsablauf

2026-04-15 via Nuitee
F
f63a778b773573055ad91bea59b7e1cb solo_traveller fr
10
Je vous conseille vivement cet hôtel !
Pros:

A toutes les qualités signalées, je rajoute l'accueil bienveillant et la sobriété intelligente des réponses aux questions formulées.
Il est certain que je conseillerais cet hôtel pour l'ensemble des qualités mentionnées ci-dessus mais aussi pour sa position géographique, favorable à tous ceux qui se déplacent en métros, très proches de l'hôtel et accédant facilement aux différents cites importants de Milan.

2026-04-15 via Nuitee
7
7c5828c0a5c271a053707de58ef7a415 solo_traveller ee
9
Pros:

Kõik oli vastavalt ootustele. Ülihea asukoht.

2026-04-15 via Nuitee
A
ac88760b0ed67106e1118f0fb1e53d8e family_with_children za
9
Had a wonderful time at Hotel Berna. Location is lovely, staff are amazing at the front and at breakfast!
Pros:

The staff at the front at amazing! So friendly and helpful. The snacks throughout the day is a lovely touch too! The staff at breakfast are also incredible. So friendly, kind and helpful.

Cons:

The cleaning staff do what I would expect of a 4 star hotel. You get complimentary drinks in the minibar and it was replaced once. It’s very random. We ran out of tissues a few times, the shower gel was finished without being refilled. Tea facilities were not replenished (we made tea in the room so used up the milk but the next day only the teabags were replenished). In a 4 star hotel would expect a bit better. Didn’t want to call reception that often to fix things.

2026-04-14 via Nuitee
B
bb93d1ad96187253960926faaf67c96f solo_traveller it
8
2026-04-13 via Nuitee
0
0dc6cc4778ba7168fee1856b2755d790 solo_traveller fr
10
Pros:

Nous avons apprécié la proximité de la gare, l'accueil et nous avons été surclassés ! Merci

Cons:

Rien, tout était ok !

2026-04-13 via Nuitee
6
6d935129441871674a52a1f44023e913 couple jp
7
ロケーション
Pros:

駅付近のロケーション

Cons:

部屋が狭い

2026-04-12 via Nuitee
C
cdd3ed606807732173245d62a3d30e88 solo_traveller it
10
2026-04-12 via Nuitee
2
2ad1643745ba73f210acb067f48ede00 solo_traveller ch
5
Pros:

L’emplacement près de la gare et le petit déjeuner.

Cons:

L’aménagement de la chambre : lit face a la porte et fenêtre au bout d’un petit couloir à l’arrière du lit. Fenêtre avec des barreaux, impression d’être en prison. La disposition de la chambre ne correspondait pas à celle en photo.

2026-04-12 via Nuitee
D
d30b70790190735884f99a2a141600f4 solo_traveller es
9
Pros:

El trato de los empleados . Los pequeños detalles de la habitacion: tetera con infusiones y café, bebidas gratis y zapatillas de regalo.

2026-04-12 via Nuitee