Hotel Berna

Hotels
9.2 (4531 reviews)
Via Napo Torriani 18 , Milan , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good amenities
Cons:
Cleanliness issues
Old furnishings

Categories

Cleanliness
8.26
Several reviews mentioned cleanliness issues including stains on pillowcases and a dusty shelf.
Service
9.73
Overall positive sentiment with specific mentions of friendly and helpful staff.
Location
9.77
Multiple reviews praise the hotel's ideal location near central station.
Room Quality
8.42
Rooms are generally well-regarded, but some comments referenced older furnishings.
Amenities
9.25
Positive comments regarding the amenities including breakfast and room features.
Value for Money
9.21
Offers economical options and good quality for the price.
Food and Beverage
9.26
Breakfast praised for variety and quality.
Overall Experience
9.73
Many guests reported excellent overall stays and high recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:54

Property Description

Convenient Location near Milan Central Station and Metro

Luxurious Rooms with Modern Amenities

Delicious Continental Breakfast and Dietary Options

Experience the convenience of Hotel Berna's prime location near Milan Central Train Station and Metro. Indulge in luxurious soundproofed rooms equipped with air conditioning, free WiFi, and satellite LCD TV. Enjoy complimentary tea, coffee, and snacks all day, along with free soft drinks in the minibar. Start your day with a delicious continental breakfast buffet featuring fresh fruit and pastries. Special dietary options are also available upon request. Just 4 metro stops away from the iconic Milan Cathedral, Hotel Berna is the perfect choice for both leisure and business travelers. Book now for an unforgettable stay in Milan.

Important information:

In the event of early departure, the entire amount of the booked stay will be charged.

When booking more than 5 rooms, different policies and additional supplements may apply.

Most rooms are located in the main building, while 16 rooms are located in the Berna Tower annex. The annex is located on the other side of the street and has a 3-star rating.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 4531 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 8.42
Amenities: 9.25
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.73
M
MARTA • couple • be
8
2026-04-04 • via Nuitee
A
Anton • solo_traveller • by
8
В целом могу рекомендовать для короткой остановке в районе вокзала - дёшево и сердито
Pros:

Хорошее расположение, приемлемая цена, комплимент - бесплатные напитки (вода и лимонады), хорошая кровать, в номере в целом чисто и комфортно, есть всё необходимое

Cons:

Полотенца были с запахом, вода в душе иногда менялась на холодную, окна без москитных сеток, отсутствуют столовые приборы и только одна маленькая тарелка под чашку с кофе/чаем

2026-04-04 • via Nuitee
M
Mamiko • solo_traveller • jp
10
Pros:

ロケーション

2026-04-03 • via Nuitee
A
Anja • family_with_children • no
10
2026-04-03 • via Nuitee
A
Andrew • couple • gb
8
2026-04-02 • via Nuitee
D
Debra • family_with_children • ca
8
Pros:

Close to train

Cons:

Not every room came with breakfast

2026-04-02 • via Nuitee
G
Giovanna • solo_traveller • it
10
Pros:

L'hotel si trova in un'ottima posizione, vicinissimo alla stazione centrale, in una strada molto tranquilla e silenziosa. Lo staff è stato accogliente e gentile, la mia camera era molto carina e ben organizzata.

2026-04-02 • via Nuitee
A
Alhazmi • extended_group • sa
10
Perfect location and great staff
Pros:

The location is a walking distance to the transportation

Cons:

During my search in ChatGPT

2026-04-01 • via Nuitee
B
Beatrice • solo_traveller • it
10
2026-04-01 • via Nuitee
M
Mika • solo_traveller • fi
8
2026-03-31 • via Nuitee
K
Kelvin • solo_traveller • gb
8
Pros:

Location to station/metro staff were good an knowledgeable

Cons:

Bed beign on wheels an breaks not on not good for someone with mobility issues

2026-03-31 • via Nuitee
D
Dion • couple • xk
9
2026-03-31 • via Nuitee
C
Carlos • solo_traveller • ar
10
2026-03-31 • via Nuitee
E
Evandro Magalhães • couple • br
8
2026-03-31 • via Nuitee
C
Carlos • solo_traveller • ar
10
Pros:

Estuve en el bloque de apartamentos enfrente del hotel ! Muy bien todo ! El desayuno lo dan en el cuerpo de hotel , muy bueno !!! Todo excelente

2026-03-31 • via Nuitee
E
Elina • couple • fi
10
2026-03-31 • via Nuitee
I
Inna • solo_traveller • ua
8
2026-03-31 • via Nuitee
T
Thomas • solo_traveller • de
10
Schönes Hotel mit ausgezeichneten Mitarbeitern
Pros:

Zentral gelegen, Milano Centrale in unmittelbarer Nähe, daher schnell mobil unterwegs. Das Frühstück ist hervorragend !! Und absolut hilfsbereite und sehr freundliche Mitarbeiter, allen voran das Frühstücks - Rezeptions- und Reinigungspersonal 😀😀

2026-03-30 • via Nuitee
I
Iramar • couple • br
10
2026-03-30 • via Nuitee
M
Massimo • couple • it
10
2026-03-30 • via Nuitee