Pilgrimage Village Hue

What an awesome place to stay. Straight away within 5 minutes you are relaxed and due to all the plants it’s about 5C cooler than outside the resort. Actually by the time we reached our room we had decided to extend our stay by one night it was such a good feel to it. All the staff were extremely competent and had great english skills. They really took such good care of us. As I have coeliac disease I require a strict gluten free diet and I mentioned this once. That’s all I had to do and every time we went to the bar or restaurant they immediately knew my requirements without me having to advise them. I was also suffering from severe sinusitis and they kindly provided me with ginger tea at each meal, which helped immensely.
I had originally booked the hotel due to their awesome pool and I was not disappointed just a shade under 50 metres I guess but perfect for laps to knock out a 1km or 2.
We also availed ourselves of the spa and had a 90 minute massage and also a pedicure - absolute bliss. I am already committed to coming back one day to enjoy the resort whilst I am in good health. Next time I will book 2 weeks and just stay and enjoy the resort more fully without being sick with sinus issues.
Due to my severe sinusitis, I wasn’t able to do much and it was the perfect quiet place to relax and just enjoy being there. They also even arranged a Doctor to come and see me, I had already been to the international hospital but the Doctor there was not competent in English whereas the house doctor was fluent in English which was a godsend. He took a full history and like the resort staff extremely competent.
There was nothing they could have done better.
And they have an awesome system where they make you a whats app chat so you can use that one chat of which all the departments are part of to arrange anything - food, room service, housekeeping etc. Such as great idea - simple to use and so useful.
Great rooms for restful sleep - quiet and dark with an awesome balcony with a day bed.
Special call out to Thanh and Nina who were just always there to help with anything and everything.
The only one negative is it’s so peaceful there you find it hard to find the impetus to leave and explore Hue, you just want to stay there cocooned and comfortable in your little slice of Heaven.

We had a great experience staying in this hotel while visiting Hue.

We stayed at the Villa Double room with pool access. The room was large and comfortable. The setup was beautiful and the bed was comfortable.

We loved the ground with different ecosystems represented - from tropical plantations to the villa room that we could access to the heated pool from our backdoor.

The lobby was exquisitely decorated with natural wood materials.

What stood out about this place vs other 5 star property was the attentive and responsiveness of the staff. We especially would like to thank Aditya who helped us checked in and took care of us throughout our stay. His friendliness and yet professional approaches made us feel pampered and yet comfortable. A gem among all the great service staff at the hotel.

This was my best experience among all the 5 star hotels we stayed in our one month multi city trip in Vietnam. We highly recommend this place.

Me and my wife spend 4 days at this tropical resort.

We can only recommend this place for people seeking a peaceful sanctuary in the otherwise busy country of Vietnam.

Everything at this place was great, Claudia one of their staff members was really helpful with assisting us. From booking the airport transfer (which was reasonable priced compared to other hotels we stayed at) and to help us book other things and in general coordinating with us.

The place it self is very beautiful with some of the biggest and most beautiful butterflies we have ever seen flying around.

We had a 4 hour “free” car service which took us around the city. We recommend going to the old palace and maybe be there for 3 hours. We were there for 2 and felt like we could have used more time there.

The restaurant and bar were also great and the food was very delicious. But the biggest recommendation would be to get a massage at this wonderful place. We both agree that this might have been the best massage and Spa experience we have ever tried. Even though there was a small bit of noice coming from the construction of new bungalows. The spa area with the hot and cold baths was also very relaxing.

The breakfast buffet was really delicious especially the Vietnamese options. Also sitting by the river with the fish swimming around was a nice cosy way to start the day slow. If I should give an advice however it would be to make the bacon crispy as it was a bit soft and under cooked based on our personal preferences (maybe this is an European point of view)

Overall we can only recommend this amassing place to anybody visiting Hue.

All the best G&A

Thank you for the experience it was perfect !
The hotel is beautiful and the service very nice

The location and setting of the resort is stunning. Lush, well -maintained grounds, 2 large pools, several lounges and spa make it a fully relaxing experience. The breakfast buffet is extensive including authentic and fresh local dishes like Pho and Spring rolls plus Western favourites like yoghurt, eggs, bacon and potatoes. The range of fresh fruit was the largest we've ever seen. Wonderful fresh coffee or tea offered upon arrival.
I may have had the best foot massage ever! Yoga or Tai Chi on offer before breakfast welcome after long trip.
Every attempt to make a guest feel welcome and comfortable was made during our stay.
Can definitely recommend for a tranquil escape from other busy city destinations around Vietnam. A regular shuttle service to central Hue made staying outside city very

We hesitated before choosing the Pilgrimage because we prefer smaller, more personalized hotels. What a wonderful discovery! All the hotel staff, whether gardeners, housekeepers, or restaurant employees, are exceptionally kind! And what can we say about Thanh! Such charisma and professionalism! The breakfast is excellent with a wide selection. And the restaurant is truly delicious. We had a family room (connecting rooms) and it was spacious and comfortable. They also offer a shuttle to the very near city and if you miss it, you can take a Grab easily ! If we ever return to Hue, we will definitely stay there. Thanks to all the staff members for making our stay memorable.

Our stay at Pilgrimage Village far exceeded our expectations. From the moment we checked in to the time we checked out, we were treated with kindness and hospitality. The staff go above and beyond everyday to make sure you have a memorable experience. The rooms are clean and comfortable and amenities offered at the property are lovely. Breakfast is exceptional. We will definitely be planning a return visit next time we are in Vietnam.

We had been travelling for a long time after delayed and redirected flights, we were shattered. I checked in, went to bed went for breakfast. I was in tears within minutes as we just missed breakfast and I wasn’t able to get a much needed coffee due to a dairy allergy.
The staff at the hotel quickly rectified this and things just got better from there.
We are not spa people but have it a go, not for us but I could see the appeal for those that enjoy this type of thing. The spa area was very tranquil and exceptionally clean. The ladies were lovely too.
The food was excellent and they catered for me throughout my stay here to ensure that I could always have something to eat and drink as we don’t eat fish (Vietnam probably not the place to go if you are not into fish 😅).
We went on a few private tours through the hotel, the tours are more expensive but as they say - you get what you pay for. The tour guides were knowledgable, didn’t take you on tourist traps, took time to answer questions and were really lovely people.
Our children took the cooking class and then ate it for dinner that evening which was lovely, my son made many notes and was allowed the time to do so. And we also took part in conical hat painting which was very relaxing and were allowed the extra time to finish.
The rooms were lovely, spacious with good quality toiletries provided, the housekeeping staff were almost invisible but meticulous with a turn down service. My son loved the Vietnamese stories left on his bed of an evening.
We played pool and made use of the swimming pool which wasn’t crowded and was clean.

Generally, everything is as I’d expect from a 5* hotel, however, the difference here was every member of staff were excellent. I couldn’t even start to give a list of names for the level of service. The people were above and beyond and great care given. I loved that there was a mix of people from Hue, India, Spain, yet they all seemed like a family. Everyone clearly works hard and it shows, the owners of this hotel should be incredibly proud of the staff they employ because it is them who make the difference.

The only things I would suggest is maybe some drawers in the rooms to unpack clothing.

An amazing place to stay with superb staff. We were looked after from the moment we arrived up to and beyond leaving. Special mention to Nina and Claudia who always went above and beyond to help us during our stay. We stayed 5 nights and really did feel looked after and very special. This is indeed a very special place to stay and if you are considering it, consider no longer as it’s must stay when you are in Hué.

Thanks to the outstanding service offered by Nina and her team the stay was made especially pleasant. Unfortunately, due to the rain, we were not able to enjoy the resort fully. Food at the restaurant was excellent and well presented, service was also good. Rooms were big, but the seating in the room not very comfortable .

Thank you so much for the amazing stay, this was definitely one of the best experiences and great staff. The breakfast was great, the massage was amazing and the staff are really one of a kind service wise. Special thanks to Nina and the manager Thanh. We wished we could stay longer.

Decent dining experience — staff was friendly but ambiance was low and food was fine. Convenient as located in the hotel but otherwise wouldn’t go.

Stayed 2 nights in a tropical villa, and felt like we were living in a rain forest paradise. The grounds with the well maintained trees, paths, water features, etc. provide a peaceful environment, and the designed buildings give a real sense of rustic, yet refined authenticity. Enjoyed a couple of spa massage services, including a hot (not warm) stone massage and foot acupressure that was relaxed, yet energizing in a beautiful spa hut. The pool is gorgeous, and the restaurant menu is extensive. Highly recommend this spot for a stay in Hue, even though it is not in town.

Our dinner was great with friendly and attentive service. The atmosphere is local but calm and romantic. We can really chill, rest and well fed after a long travel day

My girlfriend and I booked this well in advance and had a great two night stay. We’re upgraded to the bungalow upon check-in. Lovely room, very clean, great service. The property is exceptional. Located slightly outside of town but a $3 Grab will get you to the Imperial City. We also ate at the restaurant and had a decent meal; one of the most expensive we had in Vietnam (but average by western standards). The spa is excellent. Very accommodating and very serene. While I likely won’t be back in Hue again, I’d definitely stay here again if I was.

I must say, I found this particular hotel and its staff to be extremely comfortable. I really appreciated the effort they put into making our stay so seamless and enjoyable.

The best location I found in Vietnam. I stayed in north and middle of the country and visited 8 different accommodation, the Pilgrimage was absolutely the best. Quiet location, in a wonderful tropical garden, very nice person, top breakfast.

The resort is located in a very peaceful environment. It is close to several restaurants and shops, but far from the noise of the city. The staff is exceptional, and the cleanliness is very good. The pools are very pleasant and well maintained. When you return from your excursions, it feels like coming back to an oasis.
We usually just had breakfast, which was very tasty and offered a wide selection. I recommend trying the Junrei restaurant in the village. We took advantage of the massage service in the wellness area, which was excellent.
We stayed in the small villas, which were perfect. Small paths lead to the villas, and it is easy to get around the resort in the evening as it is nicely lit. The staff are fantastically attentive, which makes your stay there fantastic. Perfect accommodation.

I had a wonderful experience. The staff was friendly and welcoming, and I felt at home. The room was cozy and relaxing, the spa area was lovely, and the food was absolutely delicious. Thank you for making my stay memorable.

The loction is few minutes from the city center but there is transpotation to the city. In the hotel everything in the hotel was Very Good.