Inn On The Prom At The Fernlea Hotel

Hotels
7.6 (3404 reviews)
11-17, South Promenade , Lytham St Annes , GB

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice amenities
Cons:
Heating issues in rooms
Dirty bathrooms
Inconsistent service

Categories

Cleanliness
6.43
Several mentions of dirty bathrooms and general signs of age in decor.
Service
8.4
Staff were generally friendly and helpful, though there were some service delays.
Location
8.94
Consistently praised as perfect and central, very easy to access.
Room Quality
6.89
Rooms were clean and cozy, but some were outdated and had heating issues.
Amenities
7.92
Enjoyed the pool and leisure facilities, although some areas needed maintenance.
Value for Money
7.38
Overall good value for the services offered, with some areas needing improvement.
Food and Beverage
7.43
Breakfast was good with plenty of options, but some complaints about the food presentation.
Overall Experience
7.4
Mixed feelings overall but many enjoyed their stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:01

Property Description

Luxurious Accommodation
Experience the charm of our Boutique bedrooms featuring 42-inch plasma TVs and Egyptian cotton quilts, ensuring a comfortable and lavish stay.

Prime Location
Indulge in breathtaking views of the Irish Sea and St.Annes Beach, while being just moments away from Blackpool's iconic entertainment options such as the Pleasure Beach and the historic piers.

Wellness and Leisure
Unwind at Nivens Health Club with facilities including squash courts, sauna, hot tub, and pools. Stay active at the well-equipped gyms or savor a drink at the poolside bar.

Book now to elevate your stay at our family-owned hotel and create unforgettable memories by the seaside.

Important information:

Dogs are accepted in standard bedrooms only.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: ALC

Location

Guest Reviews

7.6
Based on 3404 reviews
Cleanliness: 6.43
Service: 8.4
Location: 8.94
Room Quality: 6.89
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 7.4
H
Hayley • couple • gb
5
Not worth £250
Cons:

Wasn’t clean staff were rude and not very welcoming

2026-10-24 • via Nuitee
D
debbie • couple • gb
7
2026-10-24 • via Nuitee
J
Judith • family_with_children • gb
9
2026-10-24 • via Nuitee
K
Kerry • couple • gb
5
Pros:

Excellent location. Free car parking (if you manage to get a space, which we struggled with, but got one eventually). Large bed. Decent breakfast.

Cons:

Our room (280) reeked of smoke. Horrible. Quite tired looking generally around the hotel and in the rooms.

2026-10-24 • via Nuitee
I
Ian • couple • gb
5
Very dated boutique room
Pros:

The outdoor entertainment in the day time and the pool

Cons:

The room was suppose to be an updated boutique room, the carpet was stained, mirror in room cracked, bath had crack in and mould round seal. Very noisy up to midnight due to a Northern Soul event tried to contact reception numerous times but received no answer.
Reception staff very rude didnt lift there head up when they knew you were there, then said which now seems the standard reply when making a complaint" Don't shout me." I think a bit of training in customer services would not go amiss.

2026-10-23 • via Nuitee
M
Maher • couple • gb
8
Pros:

Lovely room, comfortable bed, clean and pleasant public areas. Staff friendly and helpful.

2026-10-22 • via Nuitee
E
Edward • extended_group • gb
9
Great facilities, location and staff exceptional.
Pros:

Stayed here a few times and happy to say the high standard has been consistent.

Cons:

No issues

2026-10-22 • via Nuitee
P
Patricia • couple • gb
8
Lovely well situated hotel.staff friendly
Pros:

Well situated near bars and restaurants. Nice hotel friendly staff

Cons:

Boutique room disappointing. Basic room, nothing special.

2026-10-22 • via Nuitee
S
Stephen • couple • gb
9
Great Location great staff really good food
Pros:

Great location & very clean& a great choice at Breakfast

Cons:

Rooms could maybe updated a bit needs a bit of decorating & modernisation

2026-10-22 • via Nuitee
G
Garry • couple • gb
8
2026-10-21 • via Nuitee
J
June • couple • gb
8
Pros:

Warm, comfy friendly

2026-10-21 • via Nuitee
J
Jason • couple • gb
7
Great stay..nice location..value hotel..some room noise issues.
Pros:

Front of Hotel...live music..food..bar..staff..cleaners..breakfast..comfort location..parking for us...All excellent

Cons:

Sound insulation...Noise from adjoining rooms from above.and to side..in our dog friendy room....sometimes unacceptable.at night to be honest...the front of house service.made up to some extent a good stay still...but be aware...

2026-10-21 • via Nuitee
B
Beverley • solo_traveller • gb
10
Great place to stay near all local amenities.
Pros:

A favourite place to stay.
Great entertainment and wonderful staff.
Breakfast was ample.
Would recommend.

2026-10-19 • via Nuitee
G
Grace • couple • gb
9
2026-10-19 • via Nuitee
C
Colin • family_with_children • gb
9
Very pleasant
Pros:

Great location.nice scenes

Cons:

Bed a little comfier

2026-10-19 • via Nuitee
P
Paul • solo_traveller • gb
10
Beautiful accommodation
Pros:

Such a beautiful and friendly hotel.. Lovely room with comfy bed
It was my birthday and I was treated to a gift. Which I was overwhelmed with as such a lovely surprise
Will be returning when I can
Thanks for everything

2026-10-19 • via Nuitee
M
Michael • couple • gb
9
Good value for money
Pros:

Breakfast was excellent & staff were helpful & friendly

2026-10-18 • via Nuitee
G
gillian • couple • gb
9
Very pleasant. Staff friendly and helpful. Breakfast excellent
Pros:

Good location, very helpful staff

Cons:

Decor needs a bit of tlc in places. But overall good

2026-10-18 • via Nuitee
O
Ockerby • couple • gb
10
2026-10-18 • via Nuitee
R
Rhonda • couple • gb
6
Pros:

Location

Cons:

Food. Bacon at breakfast was very fatty and it looked unappealing.
Maintenance. Towel rail was loose and water tap on the bath/shower wasn't working properly, which we reported..

2026-10-18 • via Nuitee