Country Inn & Suites by Radisson, Portage, IN

Hotels
Country Inn & Suites by Radisson Americas
8.2 (799 reviews)
1630 Olmsted Drive , Portage , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Maintenance problems
Pool and jacuzzi out of order

Categories

Cleanliness
6.78
Several reviews highlighted cleanliness issues, including reports of unclean rooms and presence of trash.
Service
9.25
Customer service was frequently praised, with remarks about friendly and helpful staff.
Location
8.79
Multiple reviews noted the hotel's good location near restaurants and ease of access.
Room Quality
7.24
While some rooms were described as comfortable, several reviews mentioned issues with cleanliness and maintenance.
Amenities
8.27
The pool area and breakfast received positive mentions, despite some amenities being out of order.
Value for Money
8.73
Generally viewed as a good value considering location and amenities.
Food and Beverage
8.28
Breakfast was highlighted positively, although some felt there could be more variety.
Overall Experience
8.25
Guests generally had a positive stay despite some issues mentioned in other categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:34

Property Description

Indulge in Comfort and Convenience

Luxurious Accommodations: Enjoy spacious guest rooms with free Wi-Fi, flat-screen TVs, and kitchen amenities.

Relaxation and Recreation: Take a dip in the large indoor pool, unwind in the hot tub, or let the kids splash in the children’s pool with a water slide. Stay active at the fitness centre.

Delightful Dining: Start your day with a delicious breakfast featuring Belgian waffles and pastries.

Experience all this and more at Country Inn and Suites Portage. Book your stay now for a memorable getaway.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYY

Location

Guest Reviews

8.2
Based on 799 reviews
Cleanliness: 6.78
Service: 9.25
Location: 8.79
Room Quality: 7.24
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 8.25
S
Sarah family_with_children us
10
2026-08-12 via Nuitee
B
Brent family_with_children us
8
Pros:

The rooms were exceptionally clean and the front desk staff were always friendly and helpful- especially when we had issues with our room keys!

2026-08-10 via Nuitee
R
Regan family_with_children us
9
2026-08-09 via Nuitee
M
McClain solo_traveller us
8
Short get away
Pros:

Sam was great! Pool was great for the kids although it was very cold.

Cons:

Needs updated. The door adjoining our sweet looked like it had been kicked in. Shower curtain was ripped and dirty.

2026-08-06 via Nuitee
K
Kristin family_with_children us
6
I would look elsewhere in the area.
Pros:

The location was close to the Indiana Dunes. The staff was very friendly. Shout out to the breakfast lady!

Cons:

The hotel looks like there were some updates a few years ago but things are starting to slide. The mattress was the most uncomfortable mattress I’ve slept on my life. It was so worn with springs poking me that I had to sleep on top of the covers to provide a little bit of cushioning. There were still hairs in the sink and makeup on the walls in the bathroom. The pool was very cloudy. The paint in the rooms needs to be touched up so many chips and marks all over the walls and doors.

2026-08-06 via Nuitee
R
Rayburn family_with_children us
10
2026-08-04 via Nuitee
A
Amie couple us
7
2026-08-03 via Nuitee
M
Mark solo_traveller us
9
Nice stay
Pros:

Pool and bed.

Cons:

Noise from neighbors...loud doors.

2026-07-25 via Nuitee
D
David family_with_children us
7
2026-07-25 via Nuitee
M
Misty family_with_children us
4
Pros:

Property was in a great location.
Breakfast staff was SO NICE!!!

Cons:

Never notified that amenities weren’t working. Didn’t attempt or seem to care to find a resolution.

2026-07-24 via Nuitee
S
steve solo_traveller us
7
Glad we stayed there
Pros:

Location. Nice room and pool.

Cons:

Elevators were out causing some unhappy visitors. Breakfast was ok but lacked enough staff to keep bar supplied.

2026-07-23 via Nuitee
S
Shane family_with_children us
3
Very, very disappointing for the amount of money that was paid for one
Pros:

The pool hours

Cons:

The elevators were not operating and front desk. Staff was hard to find.

2026-07-23 via Nuitee
U
Urban solo_traveller us
9
2026-07-17 via Nuitee
A
Alber solo_traveller us
10
Pros:

Check in was smooth and check out was smooth. Breakfast was good

Cons:

The

2026-07-16 via Nuitee
M
Mavis family_with_children us
9
2026-07-13 via Nuitee
C
Candida family_with_children us
8
We had a wonderful time close to the Dunes so we could go have fun at the beach during the day then come rest well at ni
Pros:

The kids loved the pool and we liked that they accommodated for our larger family.

Cons:

The jacuzzi was broken.

2026-07-11 via Nuitee
L
Lisa couple us
8
Great location but beds are uncomfortable
Pros:

Breakfast was great, room was clean

Cons:

The check out staff was more worried about her phone then completing the transaction

2026-07-11 via Nuitee
M
Mary solo_traveller us
7
Pros:

Eggs were tasty and if I’d been there sooner, there was bacon! The receptionist found me a ground floor room without even asking, as the elevators were not working (and I’m an old lady traveling solo.)

Cons:

I got there too late for bacon at breakfast. The room was enormous and really cold when I arrived but I was able to adjust the temp with some fiddling. The elevators were out of order but I am grateful to the receptionist for kindly putting me in a ground floor room! The pool was mayhem - LOTS of happy children, so I gave it a pass. The smoking section was just outside the side door, close to my room so there was a little smoke odor now and then. None of these issues were a shortcoming of the employees!

2026-07-07 via Nuitee
S
Simtoria family_with_children us
5
The price that I paid for the room, I could have paid somewhere else in the rooms would have been better and cleaned bet
Pros:

Elevators were out my tub had hair in it, but I always bring my own cleaner supplies so I just went on and cleaned it properly myself

2026-07-07 via Nuitee
M
Marty extended_group us
5
Great location, hotel rooms needs a deep clean and maintenance
Pros:

Location was great with restaurants, Bass Pro, and a short drive to the lake and beach!
Lobby clean

Cons:

Broken elevator (we were on the fourth floor)
Dirty and in need of maintenance rooms, tiles broken in bathroom
Was told one of my four rooms could not be provided because the third party (Booking) would not allow it to be charged like the others, but I was charged for it.

2026-07-06 via Nuitee