Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small room size
Inconsistent bathroom quality

Categories

Cleanliness
8.83
Some comments suggest room issues impacting cleanliness negatively.
Service
9.8
Staff are frequently described as friendly and helpful.
Location
9.84
Location is repeatedly praised across several reviews.
Room Quality
8.29
Mixed reviews; some find rooms small and dated.
Amenities
8.82
Amenities considered standard but lacking features for a 5-star hotel.
Value for Money
8.28
Several guests feel the hotel does not live up to its price point.
Food and Beverage
8.83
Breakfast quality was noted as decent, though some had concerns about specific items.
Overall Experience
9.3
General satisfaction noted, particularly in location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:52

Property Description

Luxurious Accommodation on Avenida da Liberdade

Modern Amenities and Services
Indulge in the modern gym, exquisite dining at Matiz restaurant, and unwind in the elegant library. The rooms boast contemporary décor, balconies with avenue views, and luxurious bathrooms with premium amenities.

Convenient Location and Nearby Attractions
Situated right by Avenida Metro stop, explore Lisbon's historic downtown with ease. Visit Rossio, Chiado, Sao Roque Church, and Sao Jorge Castle just a short distance away.

Exceptional Hospitality
Experience a rich breakfast, multilingual staff, and convenient services like babysitting and laundry. Discover heritage meeting modernity at Matiz restaurant and bar for an authentic Portuguese experience.

Book now to elevate your Lisbon stay at Sofitel Lisbon Liberdade!

Important information:

Please note that only one pet up to 8 kg is allowed per room and has an extra daily fee of EUR 35.

Please note that a credit card valid on the date of check-in should be provided to guarantee the reservation.

Please note that all guests, adults and children, staying at the property must show a valid identity card or passport with photo, or equivalent document (e.g. birth certificate). Minors not accompanied by their parents must have a declaration or authorization to stay, issued by the holder of rights of custody.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 1380 reviews
Cleanliness: 8.83
Service: 9.8
Location: 9.84
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 9.3
C
Christopher • couple • gb
10
2026-02-13 • via Nuitee
G
Gutau • family_with_children • ro
10
Pros:

Totul

2026-02-12 • via Nuitee
E
Evandro • couple • pt
10
2026-02-10 • via Nuitee
T
Tariq • couple • ae
6
Value for money (not so much), Location (very good)
Pros:

Location.

Cons:

Rooms & bathrooms needed refurbishment as it looks old.

2026-02-09 • via Nuitee
J
Jose • extended_group • cl
9
Great
Pros:

All

Cons:

Nothing

2026-02-09 • via Nuitee
R
Rocha • couple • pt
10
Foi uma boa experiência!
Pros:

Excelente!

2026-02-08 • via Nuitee
J
judada2017 • Couples • Los Angeles, California
6
Underwhelming 5 Star Hotel
Pros:

On a positive note, staff was very friendly and helpful. I was underwhelmed with the hotel overall and the room specifically. Outdated decor, shower just didn’t feel clean, usb ports weren’t working etc. Not the “5 Star” experience I expected.

2026-02-03 • via Tripadvisor
7
76529603 • Couples • Bradford-on-Avon, Wiltshire, England
10
Great place to stay, eat & drink
Pros:

We had an excellent stay. Good welcome, good room, very comfortable bed, breakfast and dinner were excellent. Bar was great place to drink Cocktails - friendly bar staff.

Opposite a metro station closed at the weekend (at least in Winter), but only a short walk to the next stop.

2026-02-02 • via Tripadvisor
H
Hassan • solo_traveller • qa
10
2026-01-28 • via Nuitee
A
Afonso • couple • br
10
2026-01-28 • via Nuitee
Y
Yohann • couple • fr
8
2026-01-27 • via Nuitee
E
EIRINI NIKOLAIDOU • couple • gr
9
.
Pros:

:)

Cons:

no internet for three days :(

2026-01-25 • via Nuitee
L
Livia • couple • br
8
Vale pela localização
Pros:

Localização perfeita.

Cons:

O quarto poderia ser maior.

2026-01-24 • via Nuitee
A
Afonso • couple • br
10
2026-01-23 • via Nuitee
M
MichelleN0023 • Couples • New York City, New York
10
Comfortable hotel in nice location
Pros:

This was our second stay at the Lisbon Sofitel (first was several years ago prior to renovation) and it was a lovely experience. Prior to arrival we arranged for airport transportation and I inquired about the fitness room facilities and the communication was smooth and responsive. We arrived early and our room was not ready so we left our luggage and went out for breakfast. There are decent options for both casual and more formal drinks and eats nearby. Location is also convenient for the major sights.

We returned around noon and the room was ready and even though we were told we were upgraded as a gold ALL member, the room was a bit small, albeit very nice. Maybe because we were on the 7th floor, that was considered an upgrade? Bed was comfortable as most Sofitel beds are. Bathroom was small as well, but the Dyptique amenities are nice. There was a decent size mini bar that could hold our own provisions when emptied out. The blackout curtains were solid so much so that we didn’t wake up until close to 8 am each day (we’re normally early risers). Didn’t hear much street noise even though we were facing Avenida de Liberdade.

The fitness rooms (yes, plural) are in the lower level. One room was the cardio equipment- treadmill, elliptical and stationary bike. All functional. The other was weight equipment. Both had water fountains and at least the one with cardio equipment had a fridge with Gatorade type water. I was pleased.

Everyone was friendly and efficient, and loved our welcome drink that came with my favorite Japanese peanuts and other goodies at the lobby bar. We ate them very quickly and the bartender insisted on refilling them. And the welcome amenity was a pair of pasteis de nata- yum.

The only one quirk was that turndown service was inconsistent- we stayed four nights and we got it twice. That said, it was really just slippers by the bed and extra chamomile tea. Had it been chocolates, I might’ve complained :)

It was a nice stay and I would stay here again and highly recommend.

2026-01-21 • via Tripadvisor
M
Michele • family_with_children • it
7
2026-01-21 • via Nuitee
A
Afonso • couple • br
10
2026-01-21 • via Nuitee
U
Uwe • couple • de
9
Pros:

Sehr gute Lage im Zentrum, Hotel mit eigenem Charme, schöne Bar, die bis 1.00 am offen hat. Zimmer gut mit schönem Bad

Cons:

Betten bequem aber etwas durchgelegen.

2026-01-20 • via Nuitee
أحمد • solo_traveller • sa
9
2026-01-19 • via Nuitee
P
Paula • family_with_children • br
9
Pros:

Café da manhã completo e localização ótima.

2026-01-19 • via Nuitee