Eurostars Madrid Congress

Hotels
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Eurostars Hotels
8.8 (3289 reviews)
Avenida de la Transición Española, 22 Parque Empresarial Omega A-1, salida 17 , Alcobendas , es

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Fantastic views
Very comfortable beds
Friendly and helpful staff
Excellent breakfast
Clean and spacious rooms
Well-equipped rooms
Underground parking
Good value for money
Cons:
Bathroom water issues (leaks; brown/dirty water)
No daytime café/coffee service
Restaurant closed
Location requires a car to reach amenities
No Smart TV in some rooms
Reception did not satisfactorily resolve one complaint

Categories

Cleanliness
7.6
Mixed mentions: some guests praise 'Todo limpio' and 'Hotel tres propre', but there are serious issues reported (brown, dirty bathroom water; leak under the shower) that lower the score.
Service
9.3
Predominantly positive: multiple comments highlight very helpful, friendly and accommodating staff (accepted special requests, 'personal adorable', 'Bijzonder behulpzaam'), though one notable service failure on handling the brown water complaint reduces perfection.
Location
8.4
Mixed: praised for views and proximity to the airport (6 km) by some guests, while others note the hotel location requires a car to reach attractions or restaurants.
Room Quality
9.2
Strong positive feedback: comfortable beds, excellent room distribution, impressive views, spacious and well-equipped rooms; minor negatives such as the shower leak and absence of Smart TV noted by some guests.
Amenities
8.5
Generally good (underground parking, well-equipped rooms, minibar, strong breakfast) but consistent missing elements reported — notably no daytime café/coffee service and some guests wishing for Smart TV or open restaurant.
Value for Money
9
Several guests explicitly call out excellent value ('Rapport qualite prix exceptionnel') and recommend the hotel; overall perception is very positive despite isolated service issues.
Food and Beverage
8.8
Breakfast receives strong praise ('excelente desayuno'), but there are negatives such as a closed restaurant and lack of a simple café option for daytime coffee.
Overall Experience
9.6
Predominantly excellent guest experiences ('I liked everything', 'Excelente', 'Schitterend verblijf'), with high marks for staff, rooms and breakfast; a few incidents (bathroom water problems) slightly temper the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:27

Property Description

Rooftop Terrace and Free Gym
Experience luxury at its finest with our rooftop terrace offering stunning views of Madrid's skyline. Stay active during your stay with complimentary access to our modern gym facilities.

Modern Amenities in Every Room
Indulge in comfort with our well-equipped rooms featuring plasma-screen TVs, a work desk, and a personalized pillow menu. Relax in style in our spacious en suite bathrooms with a luxurious bathtub.

Convenient Location and Dining
Located in the Omega Business Park, our hotel is just a short drive from Barajas Airport and offers easy access to key attractions via Valdelasfuentes Station. Treat your taste buds at our trendy restaurant or enjoy al fresco dining on our seasonal terrace.

Book now to elevate your Madrid experience at Eurostars Madrid Congress!

Important information:

Please note that the rooftop terrace is open in summer only.

When booking more than 5 rooms, different policies and additional supplements may apply.

Restaurant offers breakfast buffet daily.

Dinner service available Monday–Thursday, 20:30–22:30.

Restaurant closed Friday–Sunday evenings, only open mornings for breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.8
Based on 3289 reviews
Cleanliness: 7.6
Service: 9.3
Location: 8.4
Room Quality: 9.2
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8.8
Overall Experience: 9.6
I
Iancu • family_with_children • es
10
2026-09-17 • via Nuitee
J
Jorge • solo_traveller • es
10
2026-09-16 • via Nuitee
C
Carnicer • solo_traveller • es
10
Pros:

Habitacion grande cama supercomoda

2026-09-15 • via Nuitee
B
Beatriz • couple • es
9
2026-09-14 • via Nuitee
A
Adrián • solo_traveller • es
10
2026-09-12 • via Nuitee
M
Maria • solo_traveller • cl
10
Pros:

La amabilidad y buena disposición del personal de recepción.

Cons:

El hotel está alejado del centro y no hay buen transporte público.

2026-09-11 • via Nuitee
E
Eusebio • couple • es
9
2026-09-11 • via Nuitee
N
Noelia • solo_traveller • es
9
2026-09-09 • via Nuitee
J
Jennifer • couple • es
8
Noche encantadora.
Pros:

El personal, que estuvieron muy atentos y nos hicieron vivir una experiencia maravillosa.

Cons:

La televisión totalmente anticuada, no pudimos hacer uso de ella.
El aire acondicionado falló en varias ocasiones.

2026-09-09 • via Nuitee
J
José Daniel • solo_traveller • es
10
Pros:

EL TRATO DE LA RECEPCIONISTA DEL CHEK IN/OUT

Cons:

Nada

2026-09-07 • via Nuitee
R
Rosario • family_with_children • fi
6
Nice, modern and good for overnight stay
Pros:

The hotel is modern, the staff is friendly, there is an option to check out via email skipping the queues at the reception.

Cons:

We arrived late in the evening at 21/21:30. It was very hot. At the reception there was a container with water on ice...but the container was empty. When I mentioned this at the reception, they told me it would not be re-filled.
There was complimentary water in the room, however it was outside the fridge and at room temperature = very hot...
The room size did not meet my expectations because it was quite small. However, we stayed only overnight because of an early flight on the next morning..

There is no restaurant in the hotel and the closest one was 10-15 mins walk away...arriving late and tired, it is not the best having to walk to a restaurant and possibly queue there for a table at 22 in the evening.

The hotel is probably mostly used a Congress hotel so maybe for those event is the best option. Proximity to the airport is a big plus, which is why I booked it in the first place

2026-09-06 • via Nuitee
R
Romain • family_with_children • fr
8
2026-09-03 • via Nuitee
E
El mofaddal • solo_traveller • be
1
2026-09-02 • via Nuitee
F
Fatima • solo_traveller • fr
8
2026-09-02 • via Nuitee
J
Jorge • solo_traveller • es
9
2026-09-02 • via Nuitee
N
Najmedine • family_with_children • fr
8
Bon séjour pour se reposer
Pros:

Le personnel au petit soins

Cons:

La télécommande de la télévision hs

2026-09-01 • via Nuitee
J
Jose Antonio • solo_traveller • es
9
2026-09-01 • via Nuitee
S
SILVIA BELEN • couple • es
8
Agradable y tranquila
Pros:

Desayuno y amabilidad del personal. Cama muy cómoda, habitación y baño espaciosos.

Cons:

Hotel y habitaciones pensadas para hombres. Secador de pelo correcto pero con un cable mínimo que impide que una mujer con pelo largo pueda secarse el pelo correctamente y no dispone de espejo de aumento, algo que no se entiende en un hotel del cuatro estrellas.

2026-09-01 • via Nuitee
A
Antonio • solo_traveller • es
9
2026-09-01 • via Nuitee
J
Javier • family_with_children • es
9
2026-08-31 • via Nuitee