Centara Kata Resort Phuket

Hotels
Centara Hotels and Resorts
8.4 (1187 reviews)
54 Ked Kwan Road , Kata Beach , th

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great staff
Family-friendly activities
Cons:
Poor cleanliness
Outdated rooms

Categories

Cleanliness
6.98
Several reviews mentioned poor cleanliness, particularly with a dirty room upon arrival and insufficient housekeeping.
Service
9.45
Staff received high praise for their kindness and service throughout various reviews.
Location
8.99
The hotel is conveniently located near the beach and offers transport for guests.
Room Quality
6.94
Some reviews indicated rooms are outdated and not well prepared for the number of guests booked.
Amenities
8.97
The hotel offers good amenities including multiple pools and activities for families.
Value for Money
7.93
While some guests found it overpriced given the issues, others enjoyed their stay for the amenities offered.
Food and Beverage
8.98
Food quality, especially at breakfast, was positively mentioned across several reviews.
Overall Experience
8.95
Most guests had a good experience overall, despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:32

Property Description

Luxurious Accommodation

The Centara Kata Resort Phuket - SHA PLUS Certificate offers a blend of traditional Thai and modern designs, providing a unique and luxurious accommodation experience. Each air-conditioned room features a private balcony, en suite bathroom, satellite TV, and tea/coffee making amenities for your comfort and convenience.

Abundance of Leisure Facilities

With 3 pools, a games room, a fitness centre, and activities for younger guests, including an aqua slide and a playroom, there is no shortage of leisure facilities to enjoy during your stay. Additionally, the spa offers a relaxing retreat for guests looking to unwind and rejuvenate.

Culinary Delights and Entertainment

Indulge in a variety of dining options at the Seasons Restaurant, serving Thai and international dishes with live music and themed buffets. For a more casual experience, the Emerald Pool Bar and Wave Pool Bar offer snacks and drinks in a laid-back setting, perfect for unwinding after a day of exploration.

Experience luxury, leisure, and entertainment at Centara Kata Resort Phuket - SHA PLUS Certificate. Book your stay now for an unforgettable holiday experience.

Important information:

Please be informed that our slider will be temporarily closed due to renovation from 25th July 2026 to 25th August 2026. We sincerely apologize for any inconvenience and appreciate your kind understanding.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Swimming pool: Closed from Mon, Jul 27, 2026 until Tue, Aug 25, 2026
Swimming pool: Closed from Mon, Jul 27, 2026 until Tue, Aug 25, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Location

Guest Reviews

8.4
Based on 1187 reviews
Cleanliness: 6.98
Service: 9.45
Location: 8.99
Room Quality: 6.94
Amenities: 8.97
Value for Money: 7.93
Food and Beverage: 8.98
Overall Experience: 8.95
R
Rozi Finzi Atias solo_traveller il
9
2026-08-08 via Nuitee
K
Kartal family_with_children nl
9
2026-08-07 via Nuitee
B
Bartosz family_with_children pl
7
Przyjemny hotel z irytującymi mankamentami
Pros:

Duży wygodny i czysty pokój, dobrze działająca klimatyzacja, 3 baseny w obiekcie. Pokój z aneksem kuchennym, 2 telewizory, taras, duża przestrzeń. Przyjemna, spora łazienka, woda pitna uzupełniani codziennie. Dobra lokalizacja, w centrum, ale jednak odrobinę z boku (wjazd z bocznej uliczki). 7-Eleven 200m od obiektu, sklepy, restauracje, street food, pralnie, salony masażu, nocny market w zasięgu 10 min spaceru.
Ładna plaża, z darmowym transferem. W linii prostej do plaży jest 200-300m, ale niestety żeby wejść na plażę trzeba przebyć jakiś 1km. Śniadanie bez szaleństw. Sprawia wrażenie dużej ilości rzeczy do wyboru, ale jakość przeciętna. Jedzenie przygotowane tak bardzo "international", że kompletnie nijakie.

Cons:

Naciąganie gości na dodatkowe, zdecydowanie zbyt drogie atrakcje. Jeśli poprosisz o transport na lotnisko - nie ma sprawy, cena 2x wyższa wyższa niż na mieście + VAT. Atrakcje dla dzieci na basenie, np, piłka do której można wejść i pochodzić po powierzchni wody. Niby super, ale 5 min kosztuje tyle samo, co wynajęcie 2 leżaków i parasola na cały dzień na plaży. Piwo na basenie kosztuje 4x cena w sklepie + opłata serwisowa + VAT. Jest aplikacja "concierge", personel namawia, żeby za jej pomocą zamawiać transfer na plażę. Super, tylko zapomniał dodać za 900m jazdy płacisz jakbyś jechał ze 20km. A fakt, że istnieje darmowy busik, który jeździ co godzinę jakoś przemilczają.
Leżaki na basenie są w tak fatalnym stanie, że w każdym szanującym się 2-gwiazdkowym hotelu dawno zostałyby wymienione. Podobnie atrakcje dla dzieci (zjeżdżalnie, psikawki, fontanny) są w tak złym stanie, że szkoda słów. Wystarczyłoby chociaż odmalować...
Jak poprosisz o fakturę, to personel udaje, że nie wie o co chodzi i nie może wystawić faktury, bo rezerwacja przez booking.com (więc jako nabywcę wpisują booking.com) Ale po kilku(nastu) wiadomościach do hotelu okazuje się, że jednak można wystawić fakturę na dane gościa.
Generalnie hotel ma już swoje lata i przydałoby mu się bardziej gruntowne odświeżenie.

2026-08-03 via Nuitee
D
David family_with_children jp
10
Nice simple resort with good breakfast and a warm and friendly staff.
Pros:

Good breakfast, ice cold AC in the rooms and a friendly staff.

Cons:

Nothing bad about the property. It’s just a bit older with a simple feel. Could use some updates. But it was clean and the staff was accommodating. Kids were bummed the water slide was undergoing maintenance as well.

2026-08-02 via Nuitee
C
Curious32197880784 Family
6
Its kind of OK
Pros:

On a positive side, location is great and lot of shops and restaurants around. One hour drive from airport and can cost between 600 to 1000 BAHT. Kids facilities and swimming pools are nice, breakfast is good enough and fairly reasonable. Beach is 15 minutes walk and there is free shuttle from hotel. Ngek in restaurant is lovely lady & lady in kids play area was kind. Other than that nothing special we noticed during our 5 nights stay.

Customer care was fairly ok and hardly smile. One example, gentlemen called Waipon helped 1st time to inflate floaters while 2nd time he refused and asked my wife to use her mouth and inflate it. Huge confusion on 1st day where half board definition was not known by most of them and kept insisting to pay for breakfast while half board should include breakfast & one meal. Dont book directly from their website to avoid confusion. I would only return if there is no other options available around

2026-08-01 via Tripadvisor
G
gingie71 Family Tamworth, New South Wales
10
Great Stay at the Centara
Pros:

Cannot praise the service and facilities enough fantastic, if you have a family with multiple rooms this is the place. Rooms are clean and comfortable, with good aircon. The pool area is excellent for everyone including a fun park for the young one's. Restaurant was excellent and the breakfast buffet was a great way to start the day. Communication is excellent and they have events everyday if you choose including traditional Thai dancing or the cabaret at dinner. All in all was a fantastic family holiday - thankyou to Centara.
Ps: Beach is about 15min walk.

2026-07-29 via Tripadvisor
L
lenoref715 Family
10
Amazing holiday resort
Pros:

Had a wonderful time. Staff is so friendly and helpful. Child friendly and alot of activities for the kids at the resort. There pool parties was phenomenal and there cocktails pit of this world. Would definitely recommend this hotel to anyone.

2026-07-25 via Tripadvisor
A
Arezki family_with_children fr
8
2026-07-24 via Nuitee
A
Arezki family_with_children fr
8
2026-07-24 via Nuitee
C
Camilla family_with_children dk
10
Lækkert resort
Pros:

Fantastisk service, lækre værelser, super lækker morgenbuffet som havde alt hvad man kunne drømme om.

Cons:

AC var ikke så nem at stille graderne på.

2026-07-20 via Nuitee
S
Sabrina extended_group nl
8
Prijs/kwaliteit en locatie waren goed
Pros:

Wij zaten op de begane grond, direct aan het zwembad

Cons:

Achterstallig onderhoud in de kamer, niet goed schoongemaakt en veel muggen binnen

2026-07-19 via Nuitee
D
DEWA ayu family_with_children id
10
Beautiful and clean resort good to stay with kids
Pros:

The room was clean, the Wi-Fi was excellent, and the breakfast buffet had a wide variety of delicious options. There were plenty of activities for kids, several large swimming pools, and everything was within easy walking distance.

2026-07-15 via Nuitee
P
Philip solo_traveller gb
9
Value for money
Pros:

Very Clean. Helpful staff

2026-07-14 via Nuitee
S
Susana Ascensión solo_traveller es
8
Pros:

El desayuno

Cons:

La cama era muy dura y la iluminación muy escasa

2026-07-14 via Nuitee
A
anuj kumar solo_traveller in
4
Ok ok
Pros:

Good breakfast

Cons:

No food at midnight. Emergency. No reception to late arrivals

2026-07-12 via Nuitee
N
Nicolas family_with_children fr
10
2026-07-11 via Nuitee
4
482riaans Family
10
Best holiday yet!
Pros:

I had such a wonderful stay at this hotel. From the moment I arrived, the staff made me feel genuinely welcome and went above and beyond to make sure everything was perfect. My room was spotless, comfortable, and had everything I needed to relax. The food was excellent, and the overall atmosphere was peaceful and inviting. Thank you to the whole team for making my stay so enjoyable—I can’t wait to come back!

2026-07-07 via Tripadvisor
Екатерина Курдгелия solo_traveller ae
8
Good hotel for families
Pros:

This hotel is perfect for family vacation. The pool just outside your room. A lot different restaurants and massage salons near by. 10-15 min from the beach.

Cons:

The room cleaning was awful. First 2 days no one came at all to clean. Only after I complained at the reception, they called the lady again. And the next day she came,but ,for some reason, she forgot to change the towels....

2026-06-22 via Nuitee
O
ohallorantina Family
8
Upgrade needed
Pros:

Staff are amazing. The hotel does need an upgrade. It is a nice hotel just a bit of technical. I could not fault the amazing staff. Fab breakfasts. Aoy,Jay and coach were amazing

2026-06-17 via Tripadvisor
9
970deard Friends getaway
10
Phuket
Pros:

The hotel style is a little old, but can easily be overcompensate by the level of attention and care from the satff. The staffs are extremely friendly and excellent.

2026-06-17 via Tripadvisor