Schlosshotel Hugenpoet

Hotels
8.8 (233 reviews)
August-Thyssen-Strasse 51 , Essen , de

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful setting
Friendly service
Cons:
Noise from airplanes
Outdated rooms

Categories

Cleanliness
8.55
Some guests noted issues with room cleanliness and maintenance.
Service
9.55
Many reviews praised the professional and friendly service.
Location
9.05
Beautiful location surrounded by nature, but noise from the airport was a concern.
Room Quality
7.55
Several reviews mentioned that rooms were outdated and in need of renovation.
Amenities
9.05
Good amenities like breakfast and luggage service, though some aspects were lacking.
Value for Money
8.55
Mixed reviews about pricing in relation to the quality of the rooms.
Food and Beverage
9.05
Breakfast received positive feedback; however, there were some concerns regarding availability.
Overall Experience
9.05
Overall a positive experience with some notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 03:32

Property Description

Luxurious 17th Century Castle Accommodation:
Experience a blend of modern luxury and historic charm at the 5-star Schlosshotel Hugenpoet. Indulge in the opulence of a 17th-century castle while enjoying top-notch amenities and services.

Award-Winning Cuisine and Wellness:
Savor exquisite award-winning cuisine during your stay and pamper yourself with cosmetic treatments and massages in the comfort of your room. Take advantage of free access to a nearby fitness club and sauna for a rejuvenating experience.

Convenient Location and Nearby Activities:
Situated in Essen's picturesque Kettwig district, explore the scenic beauty along the Ruhr river, perfect for cycling enthusiasts. With easy access to Messe Düsseldorf and Messe Essen, as well as proximity to Essen city center, your stay at Schlosshotel Hugenpoet offers both convenience and leisure opportunities.

Book now to immerse yourself in luxury and history at Schlosshotel Hugenpoet.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 95 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 233 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.05
Room Quality: 7.55
Amenities: 9.05
Value for Money: 8.55
Food and Beverage: 9.05
Overall Experience: 9.05
S
Silke • couple • de
9
2026-08-07 • via Nuitee
T
Ton • extended_group • nl
8
2026-08-07 • via Nuitee
R
Ruediger • solo_traveller • de
8
Pros:

Ambiente

Cons:

Hässliche Aufzugtüre, rutschiges Bad & Dusche, Service im Remise schlecht

2026-08-06 • via Nuitee
N
Normand • couple • us
10
Enjoyed stay. Great breakfast. Beautiful walks in the morning.
Pros:

Beautiful property. Well maintained and charismatic.

Cons:

Not much.

2026-08-04 • via Nuitee
R
Romano • couple • ch
10
2026-08-04 • via Nuitee
T
Tobias • solo_traveller • de
10
2026-08-04 • via Nuitee
M
Marian • couple • nl
9
Prachtig kasteel in een mooie omgeving. Hier willen we nog wel een keer logeren.
Pros:

De kamer was riant, comfortabel bed, goeie badkamer .
Fantastisch ontbijt in een prachtige aanbouw in het kasteel.

Cons:

De kwaliteit van het eten in de Remise viel ons niet mee.

2026-08-03 • via Nuitee
B
Bdrecht • couple • nl
7
Mooi hotel maar voor ons geen herhaling
Pros:

Hotel prachtig, kamer mooi groot, mooi uitzicht op de tuin, heerlijke badkamer, alles buiten en binnen goed onderhouden, alles ziet er super verzorgt uit, goede parkeergelegenheid en vriendelijke mensen

Cons:

Wat tegenviel was dat wij speciaal geboekt hadden voor het super restaurant, ik had alles gereserveerd en kon niet meer annuleren toen ik te horen kreeg dat juist dat restaurant op vakantie was, maar goed de Bistro was open dus die geboekt, daar vonden wij het eten slecht, rumpsteak was taai en vol met zeen, moesten eerst de randen eraf snijden aan alle kanten voordat we iets te eten overhielden en dat voor veel geld, de volgende dag in een hotel even verderop gaan eten en daar was het eten súper! Iedere 3 minuten vloog er een vliegtuig laag over het hotel heen, gelukkig hadden we daar met de ramen dicht in onze kamer geen last van maar al met al, voor ons zit er geen herhaling in

2026-08-03 • via Nuitee
W
Wolfgang • couple • de
8
Pros:

Frühstück ist sehr gut - Wir waren schon so oft hier und werden immer wiederkommen !

2026-08-03 • via Nuitee
A
Anette • solo_traveller • de
10
Super schön
Pros:

Das Schloss, sehr gepflegt, wunderschön

Cons:

Uns ist überhaupt nichts negatives aufgefallen

2026-08-03 • via Nuitee
S
Samir • solo_traveller • de
8
Ein 5 Sterne Hotel, das etwas überbewertet ist, was Preis / Leistung angeht. Da ist noch „Luft nach oben“ in allen B
Pros:

Das Restaurant (Terrasse) als Solches und das Bistro mit Aussenbereich im Schlosshof

Cons:

Staubfäden/Weben im Zimmer / am Bett, Minibar spärlich ausgestattet, Zimmer war hellhörig, kein Spa Bereich (ist halt 5 Sterne mit entsprechendem Preisniveau), Schlossgarten könnte besser beleuchtet und teils gepflegt sein, nur das sichtbar Notwendige ist schön, kein Licht oder Kerze am Tisch (Terrasse), Servicepersonal „diskutiert“ bei Wünschen, Frühstück keine Marmelade, Egg Benedict muss nochmal separat bezahlt werden bei 30,-€ Frühstück, Fluglärm Einflugschneise (kann das Hotel aber nichts dafür), überall kleine Details, die fehlen!

2026-07-23 • via Nuitee
R
Recep Metin • solo_traveller • tr
10
On numara bir kahvaltı yaptık
Pros:

Odamız oldukça geniş ve tarihi bir ortamda; 5 metre yüksekliğinde bir tavan vardı.

Cons:

Herşey mükemmeldi

2026-07-22 • via Nuitee
K
Kerstin • couple • de
9
2026-07-19 • via Nuitee
H
Hilka • family_with_children • gb
9
Very nice hotel with lots of character, excellent food and breakfast, comfortable room
Pros:

This is a lovely little hotel and we have stayed a number of times as a stop over on a longer journey, and always enjoyed our stay. Food is excellent - they very kindly also catered for a vegan in our party, and breakfast is sublime. Rooms very nice too, comfy beds, large bathrooms, Molton Brown toiletries; and they have an old billiard room to use as and when.

Cons:

Nothing major but given how often we have now stayed here, there is never any reference to that - like welcome back, or some ‘memory’ of a preference from before. We are taken through the same procedures every time when we arrive and I found that a bit off putting this time. It would be a nice, personal touch that doesn’t cost anything but simply enhances the experience, and other hotels of this category do it.

2026-07-18 • via Nuitee
J
Josef • couple • cz
1
2026-07-17 • via Nuitee
J
Josef • couple • cz
1
Nedopokučuji, na hotelu je patrné , že je to zašlá sláva
Cons:

Dost špinavé, nefunkční klimatizace na pokojích , a snídaně žalostná.

2026-07-17 • via Nuitee
D
Daniel • solo_traveller • de
10
2026-07-12 • via Nuitee
I
Ichiro • couple • jp
10
5つ星の価値はハード面以上にスタッフの質が決定的だと思うが、その点からも、このホテルは5つ星に相応しい。
Pros:

素晴らしいスタッフ、サービス、そしてもちろん建物

Cons:

あえて言えばスタッフの90％は素晴らしい。しかし100％ではない。

2026-07-09 • via Nuitee
C
Christina • family_with_children • us
7
Pretty setting but little sleep.
Pros:

The setting and lobby area are beautiful. The staff were wonderful and greeted us with a delicious glass of sparkling wine. Also, the bistro was very tasty!

Cons:

The room was very dated and did not match the entry area. The bed was hard as a rock, making it almost impossible to sleep. Also, the hotel is over a busy flight path.

2026-07-09 • via Nuitee
D
Dirk • couple • de
5
Sehr enttäuschend
Pros:

Die Betten und die Kissen waren miserabel, so dass wir nicht in den Schlaf finden konnten. Auch die Bedingungen beim Duschen im Bad waren vorsintflutlich, da in der sehr engen, erhöht gebauten Duschkabine nur ein sehr schwacher Duschstrahl / Rinnsal aus dem Duschkopf kam und die Wassertemperatur kaum zu regulieren war und leider nicht auf "kalt" einzustellen war (eher deutlich zu heiß). Auch mangelt es an einer funktionierenden Klimaanlage (verbaut war nur ein lärmendes "Ungetüm" von Wärmegerät an der Wand unter dem Außenfenster).
Leider konnten wir uns auf unserer langen Reise von Sylt nach München hier nicht wie erhofft im Rahmen eines schönen, exklusiven Zwischenstopps erholen und waren insgesamt sehr enttäuscht.
Wirklich schade und nicht adäquat für ein 5-Sterne-Schloßhotel!

Cons:

Betten, Kissen, Raumklima, Beleuchtung im Zimmer, Raumgefühl, Wasserdruck und -temperatur in der Dusche

2026-07-05 • via Nuitee