Schlosshotel Hugenpoet

Hotels
8.8 (233 reviews)
August-Thyssen-Strasse 51 , Essen , de

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful setting
Friendly service
Cons:
Noise from airplanes
Outdated rooms

Categories

Cleanliness
8.55
Some guests noted issues with room cleanliness and maintenance.
Service
9.55
Many reviews praised the professional and friendly service.
Location
9.05
Beautiful location surrounded by nature, but noise from the airport was a concern.
Room Quality
7.55
Several reviews mentioned that rooms were outdated and in need of renovation.
Amenities
9.05
Good amenities like breakfast and luggage service, though some aspects were lacking.
Value for Money
8.55
Mixed reviews about pricing in relation to the quality of the rooms.
Food and Beverage
9.05
Breakfast received positive feedback; however, there were some concerns regarding availability.
Overall Experience
9.05
Overall a positive experience with some notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 03:32

Property Description

Luxurious 17th Century Castle Accommodation:
Experience a blend of modern luxury and historic charm at the 5-star Schlosshotel Hugenpoet. Indulge in the opulence of a 17th-century castle while enjoying top-notch amenities and services.

Award-Winning Cuisine and Wellness:
Savor exquisite award-winning cuisine during your stay and pamper yourself with cosmetic treatments and massages in the comfort of your room. Take advantage of free access to a nearby fitness club and sauna for a rejuvenating experience.

Convenient Location and Nearby Activities:
Situated in Essen's picturesque Kettwig district, explore the scenic beauty along the Ruhr river, perfect for cycling enthusiasts. With easy access to Messe Düsseldorf and Messe Essen, as well as proximity to Essen city center, your stay at Schlosshotel Hugenpoet offers both convenience and leisure opportunities.

Book now to immerse yourself in luxury and history at Schlosshotel Hugenpoet.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 95 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 233 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.05
Room Quality: 7.55
Amenities: 9.05
Value for Money: 8.55
Food and Beverage: 9.05
Overall Experience: 9.05
C
Christina • family_with_children • us
7
Pretty setting but little sleep.
Pros:

The setting and lobby area are beautiful. The staff were wonderful and greeted us with a delicious glass of sparkling wine. Also, the bistro was very tasty!

Cons:

The room was very dated and did not match the entry area. The bed was hard as a rock, making it almost impossible to sleep. Also, the hotel is over a busy flight path.

2026-07-09 • via Nuitee
I
Ichiro • couple • jp
10
5つ星の価値はハード面以上にスタッフの質が決定的だと思うが、その点からも、このホテルは5つ星に相応しい。
Pros:

素晴らしいスタッフ、サービス、そしてもちろん建物

Cons:

あえて言えばスタッフの90％は素晴らしい。しかし100％ではない。

2026-07-09 • via Nuitee
D
Dirk • couple • de
5
Sehr enttäuschend
Pros:

Die Betten und die Kissen waren miserabel, so dass wir nicht in den Schlaf finden konnten. Auch die Bedingungen beim Duschen im Bad waren vorsintflutlich, da in der sehr engen, erhöht gebauten Duschkabine nur ein sehr schwacher Duschstrahl / Rinnsal aus dem Duschkopf kam und die Wassertemperatur kaum zu regulieren war und leider nicht auf "kalt" einzustellen war (eher deutlich zu heiß). Auch mangelt es an einer funktionierenden Klimaanlage (verbaut war nur ein lärmendes "Ungetüm" von Wärmegerät an der Wand unter dem Außenfenster).
Leider konnten wir uns auf unserer langen Reise von Sylt nach München hier nicht wie erhofft im Rahmen eines schönen, exklusiven Zwischenstopps erholen und waren insgesamt sehr enttäuscht.
Wirklich schade und nicht adäquat für ein 5-Sterne-Schloßhotel!

Cons:

Betten, Kissen, Raumklima, Beleuchtung im Zimmer, Raumgefühl, Wasserdruck und -temperatur in der Dusche

2026-07-05 • via Nuitee
K
Karin • family_with_children • de
10
2026-07-01 • via Nuitee
M
Markowski • couple • de
3
Unerträgliche heiße Zimmer.
Pros:

Tolles altes Schloss, aber leider keine moderne Haustechnik.

Cons:

Das Hotel hat für Sommertage keine ausreichende Klimaanlage. Die Temperaturen in unseren drei Nächten betrugen bei voller Klimaanlage 27,28 und 29 Grad im Raum. Insofern war an Schlaf eher nicht zu denken.

2026-06-28 • via Nuitee
S
Santi • couple • be
4
Triste expérience
Pros:

L’emplacement

Cons:

Climatiseur en panne sur tout le séjour

2026-06-26 • via Nuitee
T
Thomas • couple • de
9
2026-06-24 • via Nuitee
C
Cornelia • solo_traveller • de
4
2026-06-22 • via Nuitee
I
Iris • couple • de
10
2026-06-17 • via Nuitee
R
Rene • couple • nl
9
2026-06-16 • via Nuitee
J
Jens • solo_traveller • ch
7
2026-06-14 • via Nuitee
G
Greet • couple • nl
6
Golfdagen
Pros:

Prachtige suite

Cons:

Het eten

2026-06-10 • via Nuitee
F
F. Gunawan • solo_traveller • nl
10
Pros:

De ruimte in de kamer, de korting van booking.com, de vriendelijkheid van personele, het eten

2026-06-09 • via Nuitee
M
Monika • solo_traveller • de
10
2026-06-06 • via Nuitee
M
Marcus • family_with_children • de
1
Vorher nicht angegebene Kosten in Rechnung gestellt.
2026-06-05 • via Nuitee
J
Jenny • solo_traveller • de
10
2026-06-04 • via Nuitee
L
Lars • couple • de
8
2026-06-01 • via Nuitee
S
Santi • couple • be
7
2026-05-28 • via Nuitee
G
Guido • solo_traveller • de
10
2026-05-25 • via Nuitee
P
Philippe • extended_group • fr
5
Je ne recommande pas un sejour dans cet hotel
Pros:

L’emplacement est tres beau. Le chateau et la parc sont magnifiques

Cons:

Le personnel manque gravement de professionnalisme. Ils étaient a la limite de l’insolence quand ils ont oublié notre réservation au restaurant gastronomique « everybody lnows that a fine dining restaurant closes before 8pm ».
Ils n’ont pas reagi quand tous les jours nous leur indiquions que la télévision de notre chambre ne fonctionnait pas.

2026-05-17 • via Nuitee