Best Western Ocean City Hotel and Suites

Hotels
•
Best Western
8.3 (805 reviews)
5501 Coastal Highway , Ocean City , US
+1 443-664-4001

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Very convenient location — walkable to beach, boardwalk, shops and activities
Friendly and helpful staff (specific praise for front desk)
Spacious rooms with refrigerator and microwave
Ample parking and easy in/out access
Good basic breakfast options (kid-friendly) and functioning A/C/water pressure
Good value for price and convenience
Cons:
Beds/mattresses described as very hard or uncomfortable by multiple guests
Cleanliness issues reported (stained sofa bed, dirty bathtub, general lack of cleanliness in some rooms)
Limited breakfast/food variety due to pantry setup
No in-room coffee maker (coffee only downstairs)
Occasional musty A/C smell and minor maintenance issues (buckling laminate in elevator area)

Categories

Cleanliness
6.5
Multiple guests reported cleanliness issues (stained sofa bed, dirty bathtub, general lack of cleanliness in some rooms), lowering this score below the hotel average.
Service
9.2
Staff repeatedly described as friendly and helpful (specific praise for front-desk staff, easy check-in/out), so service is a strong point.
Location
9.3
Consistently praised for being very close to the beach, boardwalk, shops and activities; many guests noted it was walkable and highly convenient.
Room Quality
6
Frequent complaints about very hard mattresses/beds, rushed remodel appearance for some rooms, and occasional musty A/C — room comfort is a notable weakness.
Amenities
8.6
Positive notes for parking, refrigerators/microwaves in rooms, good water pressure and functioning A/C; some negatives (no in-room coffee maker, limited pantry space).
Value for Money
9
Guests highlighted price and convenience as strong reasons to return; many felt the location, room size and amenities made it good value despite some shortcomings.
Food and Beverage
8.4
Breakfast repeatedly described as decent/pleasant with kid-friendly options but somewhat limited in scope (pantry-style limitations noted).
Overall Experience
9.4
Overall sentiment is positive — many guests would return and enjoyed the location, staff, and basic amenities, though cleanliness and bed comfort tempered some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Bay Side Location in Midtown Ocean City
This hotel is perfectly situated on the bay side in midtown Ocean City, just one block away from the beautiful beach.

Convenient Amenities
Each guest room at the hotel is equipped with a microwave, refrigerator, and complimentary WiFi, ensuring a comfortable stay for all guests. Start your day right with a delicious continental breakfast served every morning. Additionally, take advantage of the fitness center, business center, free parking, and 24-hour front desk services.

Nearby Attractions
Located just 300 meters from the renowned Seacrets - Jamaica USA nightclub and 1.6 km from the Roland E. Powell Convention Center, this hotel offers easy access to some of Ocean City's top attractions.

Ready to experience the perfect blend of comfort and convenience? Book your stay at the Best Western Ocean City Hotel and Suites today!

Important information:

Please note, parking is limited to one space per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.3
Based on 805 reviews
Cleanliness: 6.5
Service: 9.2
Location: 9.3
Room Quality: 6
Amenities: 8.6
Value for Money: 9
Food and Beverage: 8.4
Overall Experience: 9.4
A
Aleshia • couple • us
10
2026-10-29 • via Nuitee
M
Michael • family_with_children • us
8
Pros:

Price / convinience

Cons:

The beds were pretty rough.

2026-10-27 • via Nuitee
K
Krishna • family_with_children • us
9
Had a pleasant stay once again with Best Western. One of the best hotels in Ocean City
Pros:

Beach was at a walkable distance with lots of shops and activities near the property that you can either walk or 5-15 min drive based on the location you want to visit. Plenty of car parking. Walkable to the beach which is quite and less crowded. This is our 2nd time stay and will continue to book here going forward.

Cons:

Breakfast options were limited. But given the pantry space, i guess its understandable. But never the less, we had decent options that kids could have too (bread, pancakes, hot chocolate, juices etc).

2026-10-18 • via Nuitee
N
Nervis • family_with_children • us
10
Pros:

Buena ubicación y el desayuno muy bueno

2026-10-17 • via Nuitee
M
Miles • couple • us
8
2026-10-15 • via Nuitee
P
Patrick • family_with_children • us
8
2026-10-12 • via Nuitee
C
Collins • solo_traveller • us
8
Pros:

Friendly staff. Nice breakfast. Spacious room with refrigerator and microwave.

Cons:

The mattress was too hard.

2026-10-10 • via Nuitee
D
DeLynda • solo_traveller • us
9
Pros:

The staff was very friendly and the hotel is very clean. Very close to public transportation.

Cons:

Nothing.

2026-10-09 • via Nuitee
R
robert • extended_group • us
8
2026-10-09 • via Nuitee
J
James • couple • us
5
2026-10-08 • via Nuitee
W
William • couple • us
10
2026-10-08 • via Nuitee
Y
Yolanda • couple • us
8
2026-09-18 • via Nuitee
J
Jaime • family_with_children • us
4
2026-09-17 • via Nuitee
E
Emily • family_with_children • us
6
Pros:

The staff were friendly and the breakfast had good options.

Cons:

I’ll be honest, I felt a little misled by the hotel being named a Best Western. The room itself was decent and very spacious for my family of four, but the remodel definitely looked like it was done in a hurry. The room had that “redone by a toddler” kind of feel, and the beds were ROCK hard.

That being said, there were definitely some positives. The water pressure was great, the air conditioner worked well, and the parking situation was easy. We had no trouble getting in and out of the parking lot, which was a huge plus. The location was also wonderful and very convenient for everything we wanted to do.

The beds took some getting used to, but by the end of the stay, we survived. Overall, this is definitely not the nicest Best Western location I’ve stayed at, but it’s also nowhere near the worst. The location, room size, parking, and basic amenities made up for some of the shortcomings.

I would stay at this location again — I’d just know what to expect going in!

2026-09-14 • via Nuitee
D
Danette • couple • us
9
Good
Pros:

I liked that the room was clean and some events were walking distance

Cons:

I didn't like that my view was of a condo and the hallway was hot

2026-09-14 • via Nuitee
J
james • couple • us
5
Pros:

location

Cons:

food

2026-09-14 • via Nuitee
A
Alvin • solo_traveller • us
10
2026-09-14 • via Nuitee
R
Rodger • couple • us
9
Pros:

space of room and quality

Cons:

comfort of the bed
the mattress was very hard and hard to sleep on

2026-09-14 • via Nuitee
C
Cheryl • couple • us
10
Very enjoyable- we were there for bike week and accommodations were perfect!
Pros:

Close to everything we wanted to do

Cons:

Nothing

2026-09-13 • via Nuitee
A
Angela • couple • us
9
2026-09-09 • via Nuitee