The Porchester Hotel

Hotels
8.6 (3182 reviews)
60/62 Queensborough Terrace, Westminster , London , gb

Children allowed

Facilities

Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Ironing service
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Poor cleanliness
Limited amenities
High price for quality

Categories

Cleanliness
7.13
Multiple mentions of dirtiness and unclean amenities, indicating significant issues.
Service
9.1
Generally positive feedback about staff interaction, though some issues noted with responsiveness.
Location
10
Consistently praised for its convenient location near Hyde Park and other attractions.
Room Quality
8.14
Complaints about room sizes, awkward layouts, and bedding issues, indicating some dissatisfaction.
Amenities
8.59
Limited amenities mentioned in reviews, with mixed feedback on offerings like breakfast.
Value for Money
8.12
Comments on pricing suggest poor value related to quality and amenities.
Food and Beverage
8.08
Breakfast quality noted as lacking, affecting overall satisfaction.
Overall Experience
9.63
Despite some shortcomings, guests enjoyed their stay and found satisfaction in location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 17:29

Property Description

Central Location and Spectacular Views
Located in central London near Hyde Park and Kensington Palace, J Hotel London offers contemporary rooms with stunning views of the city streets.

Charming Georgian Features
Experience the charm of quintessential Georgian architecture as you enter the hotel, complete with a beautifully preserved staircase that adds a touch of elegance to your stay.

Modern Amenities and Convenient Transport
Enjoy colorful, air-conditioned rooms equipped with free WiFi, satellite TV, and a coffee machine. With easy access to Bayswater and Queensway tube stations nearby, explore London's attractions effortlessly.

Book your stay at J Hotel London now to experience the perfect blend of comfort and convenience in the heart of London.

Important information:

Please note that this property has a elevator.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that based on allocation and availability, guests may be provided a basement room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LON

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for £50 per person per night when using an existing bed.
    People no matter the age stay for £50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3182 reviews
Cleanliness: 7.13
Service: 9.1
Location: 10
Room Quality: 8.14
Amenities: 8.59
Value for Money: 8.12
Food and Beverage: 8.08
Overall Experience: 9.63
M
Matthijs solo_traveller nl
8
2026-05-16 via Nuitee
B
Bassem couple eg
9
2026-05-16 via Nuitee
D
Dirk couple de
9
Für einen Kurztrip ideal
Pros:

Sehr gut gelegen - freundliches Personal

Cons:

-

2026-05-16 via Nuitee
J
Juna solo_traveller jp
10
2026-05-15 via Nuitee
J
Jensen couple au
9
A perfect small hotel, helpful staff, beautiful breakfast, perfect location.
Pros:

Fabulous location, near Kensington gardens, restaurants , royal Albert hall , all walking distance. Near 2 underground stations too.
Fabulous breakfast and the staff very helpful.

2026-05-14 via Nuitee
Y
Yachiyo solo_traveller jp
2
無し
Pros:

無し

Cons:

あり

2026-05-14 via Nuitee
M
Muriel couple fr
2
Pros:

Rien

Cons:

Chambre mal isolée, volet non occultant, on a été placé dans une chambre du bas on entendait tout les clients de l’hôtel qui rentre tard, et qui parlait fort la préparation du petit déjeuner avec les placards qui claquent, on a été réveillé en sursaut à plusieurs reprises
La télé ne fonctionne pas, on a demandé à être changé de chambre chose qui a été faite le lendemain, mais la nouvelle chambre il manquait une lampe de chevet. La télé ne fonctionnait toujours pas c’était pas très propre on n’y retournera pas.

2026-05-14 via Nuitee
H
Hebert couple pt
10
2026-05-13 via Nuitee
R
RUKEN couple tr
8
2026-05-13 via Nuitee
E
Emi Pereira solo_traveller pt
8
Pros:

Gostei muito de tudo exceto do colchão. Um dos colchões era terrível, tinha um buraco no meio.

Cons:

Colchão, muito, muito desconfortável.

2026-05-13 via Nuitee
A
Alice solo_traveller it
8
2026-05-12 via Nuitee
M
Mamata extended_group in
10
2026-05-12 via Nuitee
A
Ana extended_group pt
8
2026-05-12 via Nuitee
F
Federica solo_traveller it
7
2026-05-12 via Nuitee
M
Massimo solo_traveller it
8
Pros:

L'hotel è situato in ottima posizione,vicino a due linee metropolitane. La colazione è essenziale ma è un grosso vantaggio. Lo staff è stato accogliente e gentile. La camera spaziosa e pulita

Cons:

Il letto un po' scomodo.

2026-05-12 via Nuitee
E
Eninio Rosario Pablo couple nl
8
Amazing place to stay in london
Pros:

Very kind team and a great location

Cons:

Not a lot, everything was good

2026-05-11 via Nuitee
M
Martina solo_traveller it
8
Pros:

La posizione ottima

Cons:

Il letto era scomodo e anche i cuscini

2026-05-11 via Nuitee
C
Carolina couple pt
7
2026-05-11 via Nuitee
C
Carolina couple pt
7
2026-05-11 via Nuitee
T
Tamara extended_group fi
7
Pros:

Sijainti Hyde Parkin ja metron lähellä on erinomainen. Siisteys. Kiva henkilökunta.

Cons:

Huono äänieristys. Kadulta kuuluivat kaikki äänet huoneseen. Ilmastointikanavien kautta kuului muiden huoneiden äänet, mm. jonkun kuorsaus!

Aamupala oli vaatimaton. Tallelokero ei toiminut.

2026-05-09 via Nuitee