Traders Hotel, Kuala Lumpur

Hotels
Shangri-La Group
9 (8874 reviews)
Kuala Lumpur City Centre , Kuala Lumpur , my

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Outstanding Service
Great Location
Clean Rooms
Cons:
Long Check-In Process
Bad Smell from Bathroom
Rooftop Bar Quality

Categories

Cleanliness
8.83
The room was very clean and the housekeeping always kept the room tidy.
Service
9.3
Outstanding service provided by Marizan and other staff members who were friendly and professional.
Location
9.34
Exceptional location situated adjacent to KLCC, offering immediate access to amenities.
Room Quality
9.29
Rooms are good, with comfortable beds and nice views from the hotel.
Amenities
8.32
Some amenities like the rooftop bar did not meet expectations.
Value for Money
9.28
Value comes with not only a world-class brand but also the services of well-trained staff.
Food and Beverage
8.33
Restaurants lacked atmosphere and the food options didn't impress.
Overall Experience
9.3
Overall, a fantastic experience highlighted by excellent service and a prime location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:47

Property Description

Enjoy direct access to Suria KLCC and Petronas Twin Towers at the luxurious Traders Hotel. Guests can unwind in the indoor swimming pool and savor meals at 2 dining options. Free WiFi is available throughout.

Convenient Location: With free shuttle buggies to Suria KLCC Shopping Mall and proximity to key landmarks like Pavilion Mall, explore Kuala Lumpur effortlessly.

Cityscape Views: Relax in spacious rooms with floor-to-ceiling windows overlooking the city. Enjoy entertainment on flat-screen TVs and refreshments with tea/coffee facilities.

Rejuvenation and Dining: Indulge in SPA's steam bath, jog the 1.3-km trail around KLCC Park, and dine at Gobo Chit Chat or savor cocktails at Sky Bar.

Book now to elevate your Kuala Lumpur stay at Traders Hotel.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Please note that for room rates with breakfast, breakfast charges applies to children aged 6 years and above.
For more information please contact the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for MYR 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 8874 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 9.29
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
N
nur couple my
10
2026-03-01 via Nuitee
L
Leon family_with_children au
10
Excellent hotel. Highly recommended.
Pros:

Great location. Excellent facilities.

Cons:

Nothing

2026-02-28 via Nuitee
I
Ian solo_traveller sg
7
2026-02-28 via Nuitee
R
Raimund S. family_with_children at
10
2026-02-28 via Nuitee
A
Anouar couple ma
8
2026-02-28 via Nuitee
C
Cecile family_with_children my
9
Fabuleux
Pros:

Tout, la chambre vue sur les 2 tours, les soirées autour de la piscine, avec toutjours la vue sur les tours, l'emplacement. C'était exceptionnelle.

Cons:

Les sanitaires de la piscine coté femme, un peu vieux, les distributeurs de savon étaient cassés.

2026-02-28 via Nuitee
A
Arnold family_with_children nl
10
Volgend jaar weer
Pros:

Locatie en het uitstekende steakrestaurant

Cons:

Niets

2026-02-28 via Nuitee
M
Mariia family_with_children th
3
Персонал отеля не принимает во внимание просьба своих клиентов, очень долго реагируют
Pros:

Местоположение отличное

Cons:

Персонал не клиентоориентирован

2026-02-27 via Nuitee
F
FIRDAUS couple my
10
2026-02-27 via Nuitee
M
mad couple sa
1
Cons:

التامين لم يسترد الا بطلعة الروح لن اكرر الزيارة ابدا

2026-02-27 via Nuitee
C
Claude couple fr
9
un tres beau hotel
Pros:

la qualité de la chambre et le personnel

Cons:

dommage pour la vue qui était sur un immeuble en travaux

2026-02-27 via Nuitee
H
handan family_with_children tr
10
2026-02-26 via Nuitee
M
Malathi family_with_children my
6
2026-02-26 via Nuitee
S
Sean couple ie
10
Pros:

Everything, fantastic hotel. Couldn't fault anything. Great location, great restaurants & sky bar, good pool.

2026-02-26 via Nuitee
D
David family_with_children ca
10
2026-02-25 via Nuitee
A
anastasia family_with_children ru
10
Все отлично!
Pros:

Отличное расположение, очень вкусный завтрак, вид из окна на башни великолепен!

Cons:

Очень много персонала, часто бессмысленно много.

2026-02-25 via Nuitee
O
Olga couple by
10
2026-02-25 via Nuitee
A
Ali couple sa
10
2026-02-25 via Nuitee
Y
Youngtae family_with_children kr
10
2026-02-25 via Nuitee
J
Jan couple us
10
Wonderful stay with fabulous view in Kuala Lumpur!
Pros:

We had an amazing view of the twin towers that we bid on. Beautifully decorated and newly renovated room with a comfortable bed and an excellent shower. The view was stunning!! The breakfast was huge, so many choices with many ethnic varieties. The staff were also wonderful. We arrived in the morning and we were lucky enough to have a room when we arrived. A big thank you to the staff who gave us early check in. Everyone was warm and welcoming! It was walking distance to everything we wanted to see. Very close to visit the towers and lots of restaurants nearby. We made use of the free buggy. We ate at Bara on Six/Steakhouse and Bar for dinner the second night. Not much of steak fan but they offered so much more. Sooo glad we went there for dinner after trying to figure out where to go, it was right under our nose. I think the Steakhouse in the name through us off. It was a fantastic meal with a very sweet server. A little slow but the server had a lot of tables she was trying to take care with demanding guests(not in a bad way...just wine service, food delivery, order taking, explaining items, and checking out all at the same time) at the end of the night by herself. She was delightful and the food was delicious and the view was outstanding and this is in no way a complaint. It was wonderful!! It was probably what we were expecting the first night when we booked in the SkyBar not realizing it was a bar with food vs a restaurant/bar. The first night we booked in advance(weeks out) for the Sky Bar. By comparison, the food was also good but bar food casual. The setting is beautiful, sitting on couches if you are lucky to get one with a view of the Twin Towers(which we did), and the pool behind you. The pizza and cauliflower were both very good. Nice happy hour offering on drinks. Drinks were good. The server was great once we had one. A little confusing with how to order on the app.

Cons:

We booked the Sky Bar well in advance with high expectations. Although we had a lovely evening in the end, and expectations were met, it could have been better. The welcome vibe felt average upon entering and a little slow for not being very busy. The hostess could have been better with a warm greeting, explaining everything upon arrival including how to order or what to expect or a server should stop by sooner to check in to make sure the process is understood. But in the end, it was a lovely evening with a great server, lovely view and tasty food!

2026-02-25 via Nuitee