Henn na Hotel New York

Hotels
8.7 (3974 reviews)
235 West 35th Street , New York , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Noise issues
Minor cleanliness concerns

Categories

Cleanliness
8.41
Most reviews mention clean rooms, though a few had minor complaints.
Service
9.08
Consistently praised for friendly and helpful staff.
Location
9.32
Locations were often highlighted as excellent and central.
Room Quality
8.57
Rooms were spacious and comfortable, but there were a few concerns about noise and amenities.
Amenities
8.6
Positive mentions of unique amenities like Japanese toilets, but also noted lack of a lobby.
Value for Money
8.76
Good price for the experience, as noted in several reviews.
Food and Beverage
8.11
Limited feedback, though breakfast options nearby were mentioned positively.
Overall Experience
8.78
Overall satisfaction with the hotel experience is high.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:51

Property Description

Luxurious Amenities
Henn na Hotel New York offers a range of luxurious amenities including a fitness centre, shared lounge, and a restaurant and bar. Guests can enjoy top-notch services such as free WiFi, a 24-hour front desk, and a concierge service.

Comfortable Accommodations
The rooms at Henn na Hotel New York are designed for comfort and convenience. Featuring air conditioning, a safety deposit box, and a TV, guests can relax in style. Some rooms even come with a balcony, providing a perfect spot to unwind after a long day.

Prime Location
Conveniently located just 300 metres from Macy's, Henn na Hotel New York is in close proximity to popular attractions like Madison Square Garden, Times Square, and Bryant Park. With LaGuardia Airport just 12 km away, the hotel offers easy access for travelers.

Book your stay at Henn na Hotel New York now for a luxurious and convenient experience.

Important information:

The Resort Fee includes: WiFi Day Pass to Planet Fitness Gym, TV streaming capabilities, Purified water system (Located on 8th floor)

Please note that the restaurant is closed on Sundays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Location

Guest Reviews

8.7
Based on 3974 reviews
Cleanliness: 8.41
Service: 9.08
Location: 9.32
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.76
Food and Beverage: 8.11
Overall Experience: 8.78
J
Jenna solo_traveller us
9
Almost perfect
Pros:

I hadn't expected much from this quirky hotel with a dinosaur in the lobby, but it exceeded all expectations. The room was very thoughtfully designed and spacious, everything was open and clean. It was my first time using an LG styler and it was amazing. The hotel is located just a couple blocks from Amtrak at Penn Station and 3 blocks from Javits Convention Center. The hotel staff were helpful and mostly friendly. Luggage storage was convenient (luggage got jailed haha). There was even an umbrella provided!

Cons:

My main complaint is finding hairs tangled in the clean towels. I don't doubt the towels were clean (they smelled and felt fine) but it definitely looked like the hair got washed into them and I had found them on 3.

The street below was also surprisingly loud considering how high up I was, so if you're sensitive to sounds you may want to consider earplugs.

2026-09-09 via Nuitee
O
Orrett solo_traveller ai
9
Pros:

Fantastic location close to whatever you might need. Penn Station (and Madison Square Garden!) is one block over and you can pretty much get to anywhere in Manhattan, Brooklyn, Bronx or Queens from there.

We had a great trip, and the staff were super helpful with everything we needed. Will for sure return next time.

2026-09-09 via Nuitee
S
SHIR family_with_children us
8
Pros:

good bed, comfortable. good pillows, room and bathroom clean. staff is good. quiet rooms no noise from streets or other rooms

2026-09-09 via Nuitee
A
Amanda extended_group us
8
A solid Midtown find in NYC
Pros:

This was a fun midtown find. It's a Japanese-inspired hotel, complete with Japanese toilets in the room and a Japanese restaurant. The staff was super kind, and the hotel is within easy walking distance to Penn Station, Madison Square Garden, and even Times Square. It's also literally right next door to Best Bagel, which is an excellent breakfast spot. The room we had was a great size for NYC, as well.

Cons:

We had a room facing W. 35th, and it was quite noisy at night and early in the morning; the soundproofing on the windows isn't great. The ice machine (there's only one) also wasn't working for me when I went to get water and ice, though it worked for my friend the next day so that was perhaps a fluke. We also were in town during several big events (US Open and Harry Styles concerts), so the nightly rate was pretty high for what you get.

2026-09-09 via Nuitee
S
Sharon solo_traveller il
8
2026-09-09 via Nuitee
E
efrat extended_group il
10
2026-09-08 via Nuitee
O
Ozgun couple tr
10
Will book again
Pros:

Location
Cleaned daily no hassle
Friendly staff
Everything perfect

Cons:

-

2026-09-06 via Nuitee
A
Alessio family_with_children it
4
2026-09-06 via Nuitee
M
MAria DOLORES INMACULADA extended_group es
8
Bien pero...
Pros:

Ubicación y relación calidad-precio. Limpieza y comodidad de camas

Cons:

Un punto débil es no ofrecer desayuno, aunque haya opciones cerca. Nuestro vuelo fue cancelado, por lo que llegamos un día tarde: el hotel no tuvo ninguna consideración al cobrarnos la primera noche, a pesar de haberles avisado previamente; me consta que en otros establecimientos tienen otra respuesta. 2 días consecutivos no nos hicieron la habitación. La escasez de armarios y dónde guardar la ropa parece ser habitual en todos los hoteles en los que nos hemos alojado en USA

2026-09-06 via Nuitee
P
Patricia family_with_children es
9
Excelente opción para alojarse en Manhattan
Pros:

Muy céntrico, está cerca de todo!
Habitaciones amplias y muy cómodas. Dispusimos de nevera y caja fuerte. Muy limpio.
Muchas cafeterías y restaurantes alrededor

Cons:

El ruido de las calles de alrededor. Se escuchan sirenas de ambulancias y policia durante dia y noche.
Tuvimos un poco de lio con el pago con las tarjetas, pero se solucionó comentándolo con el personal de recepción.

2026-09-06 via Nuitee
J
JANETTA extended_group ro
10
2026-09-06 via Nuitee
E
Elisabeth couple de
9
2026-09-06 via Nuitee
C
Christian extended_group dk
9
Fint og centralt
Pros:

Renlighed og venlighed

2026-09-05 via Nuitee
K
kobi solo_traveller il
10
Pros:

מלון מקסים. במיקום מעולה. יש הכל סמוך למלון מבחינת אוכל או בר.
חדרים יפים, נקיים. ושקטים.
לא להסס.

Cons:

כלום
הכל היה אחלה.

2026-09-05 via Nuitee
I
Irena family_with_children cz
8
Pros:

Skvělé místo, všude kousek👍Poměr cena, výkon

Cons:

Neni kde usušit, vyprat

2026-09-05 via Nuitee
L
LING FENG solo_traveller tw
8
Pros:

地點方便性極佳

Cons:

夜晚垃圾車起降聲不斷 直到半夜3點仍吵雜

2026-09-05 via Nuitee
S
Silvia extended_group it
8
Un ottimo hotel nel cuore di Manhattan
Pros:

La gentilezza dello staff e la possibilità del late check in. Posizione ottima!

Cons:

Per un giorno non avevamo il bagnoschiuma perché non ce l'hanno caricato.

2026-09-03 via Nuitee
P
Piotr couple pl
10
Pros:

Bardzo dobra lokalizacja, blisko większości atrakcji oraz stacji metra. Pokoje są bardzo czyste i odpowiednio wyposażone. Obsługa hotelu była bardzo pomocna i miła.

2026-09-03 via Nuitee
A
Alessandra family_with_children it
8
Pros:

Posizione, camere grandi, letto comodissimo, pulizia

2026-09-02 via Nuitee
R
Rayanne family_with_children br
5
2026-09-02 via Nuitee