Best Western Gen X Inn

Hotels
•
Best Western Plus
8 (914 reviews)
1177 Madison Avenue , Memphis , us

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Cons:
Limited breakfast options
Cleanliness issues

Categories

Cleanliness
7.71
Some reviews noted cleanliness issues, such as a strong odor of smoke in one room and a dead bug on the floor.
Service
9.18
Positive mentions of staff being friendly, cheerful, and helpful throughout various reviews.
Location
8.22
Conveniently located for local hospitals and attractions, although some noted nearby homeless presence.
Room Quality
8.17
Most reviews stated that the rooms were comfortable, though some required maintenance.
Amenities
7.2
Breakfast choices were limited, and some appliances were reported as being broken.
Value for Money
8.16
Generally perceived as good value considering the location and pricing.
Food and Beverage
7.21
Breakfast was considered decent by some but noted as lacking in quality and variety.
Overall Experience
8.18
Overall positive experience, with some specific complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:38

Property Description

Convenient Location near Historic Graceland

Modern Amenities for Comfort
All rooms at Best Western Plus Gen X Inn feature a refrigerator and tea/coffee facilities, ensuring a comfortable stay for all guests. The hotel also offers cable TV with HBO and free Wi-Fi in every room.

On-Site Fitness and Business Centers
Guests can stay active at the on-site fitness center or catch up on work at the business center. The 24-hour front desk and express check-in add convenience to your stay.

Book your stay at Best Western Plus Gen X Inn for a seamless blend of comfort and convenience during your visit to Memphis.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 914 reviews
Cleanliness: 7.71
Service: 9.18
Location: 8.22
Room Quality: 8.17
Amenities: 7.2
Value for Money: 8.16
Food and Beverage: 7.21
Overall Experience: 8.18
D
Dametriana • couple • us
4
Other than the polite staff, the stay here was not pleasant.
Pros:

The property was located in the medical district of Memphis, this was convenient because there are plenty of restaurants, stores and more close by.

Cons:

The property is very old. The size of the elevators were ridiculously small, the bedding had rips and holes in it, the shaded blind was torn and also had a hole in it, there were horrible gnats and flies and an awful smoke smell in the room. The hotel looks poorly built.

2026-06-25 • via Nuitee
Z
Zurnita • couple • us
10
2026-06-25 • via Nuitee
L
lucamec • couple • it
8
2026-06-24 • via Nuitee
J
Juan • family_with_children • us
7
Place was great but no pool and and night life around the area is rough don’t walk around at all.
Pros:

Friendly staff, Clean room, Cold AC

Cons:

Location is good but don’t leave at night

2026-06-18 • via Nuitee
M
Mattie • couple • us
10
2026-06-15 • via Nuitee
A
Anthony • couple • us
10
2026-06-15 • via Nuitee
A
Anthony • couple • us
10
2026-06-15 • via Nuitee
W
William • solo_traveller • us
4
Pros:

Not much

Cons:

Older building needs work & too close to Jail House.

2026-06-13 • via Nuitee
S
Sue • couple • us
6
Pros:

Didn’t stay for breakfast

Cons:

Property was fenced but covered by razor wire

2026-06-10 • via Nuitee
O
Oussayma • extended_group • us
1
Not for everyone
Pros:

Nothing

Cons:

The location did not feel safe and condition of the hotel was not matching online . Expensive for what it is . Not recommended

2026-06-10 • via Nuitee
T
Tony • solo_traveller • us
10
Pros:

The staff was very friendly and made sure that everyone felt welcomed.

2026-06-09 • via Nuitee
R
Rodgers • solo_traveller • us
9
2026-06-09 • via Nuitee
M
Mario • extended_group • it
5
Pros:

La posizione

Cons:

La colazione, molto minimale

2026-06-08 • via Nuitee
A
Anthony • couple • us
10
2026-06-03 • via Nuitee
M
Montreal • couple • us
1
Horrible
Pros:

Nothing

Cons:

Everything

2026-06-03 • via Nuitee
G
Gardner • solo_traveller • us
10
2026-06-02 • via Nuitee
M
Melanie • couple • us
10
Excellent
Pros:

Excellent

Cons:

Nothing

2026-05-30 • via Nuitee
S
Shamanda • couple • us
10
It was a good visit.
Pros:

It was clean and nice

Cons:

It sometimes takes a min for staff to arrive at the front desk.

2026-05-28 • via Nuitee
T
Taquanda • couple • us
8
2026-05-25 • via Nuitee
J
Johnny • couple • fr
4
2026-05-23 • via Nuitee