Best Western Plus Gen X Inn

Hotels
•
Best Western Plus
8 (876 reviews)
1177 Madison Avenue , Memphis , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good location
Cons:
Limited breakfast options
Cleanliness issues

Categories

Cleanliness
7.71
Some reviews noted cleanliness issues, such as a strong odor of smoke in one room and a dead bug on the floor.
Service
9.18
Positive mentions of staff being friendly, cheerful, and helpful throughout various reviews.
Location
8.22
Conveniently located for local hospitals and attractions, although some noted nearby homeless presence.
Room Quality
8.17
Most reviews stated that the rooms were comfortable, though some required maintenance.
Amenities
7.2
Breakfast choices were limited, and some appliances were reported as being broken.
Value for Money
8.16
Generally perceived as good value considering the location and pricing.
Food and Beverage
7.21
Breakfast was considered decent by some but noted as lacking in quality and variety.
Overall Experience
8.18
Overall positive experience, with some specific complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:38

Property Description

Convenient Location near Historic Graceland

Modern Amenities for Comfort
All rooms at Best Western Plus Gen X Inn feature a refrigerator and tea/coffee facilities, ensuring a comfortable stay for all guests. The hotel also offers cable TV with HBO and free Wi-Fi in every room.

On-Site Fitness and Business Centers
Guests can stay active at the on-site fitness center or catch up on work at the business center. The 24-hour front desk and express check-in add convenience to your stay.

Book your stay at Best Western Plus Gen X Inn for a seamless blend of comfort and convenience during your visit to Memphis.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 876 reviews
Cleanliness: 7.71
Service: 9.18
Location: 8.22
Room Quality: 8.17
Amenities: 7.2
Value for Money: 8.16
Food and Beverage: 7.21
Overall Experience: 8.18
L
Lindsey • solo_traveller • gb
8
Pros:

Good room size ,ideally situated for us , lady on reception was excellent sorted our room early and was generally welcoming and helpful

Cons:

Breakfast could of been better , not much seating area , and running out of things , the young girl working didn't seem interested, microwave not working ,

2026-04-18 • via Nuitee
• solo_traveller • us
2
2026-04-16 • via Nuitee
A
Archie • solo_traveller • us
10
Pros:

Cleanliness, quiet. The girl that runs the place that's from NY, is absolutely 💯 amazing! Shes so precious!!

2026-04-16 • via Nuitee
A
Alexandre • solo_traveller • fr
7
Pros:

Grande chambre, lit confortable

Cons:

Hotel pas à la hauteur d'un 3 étoiles, déco à revoir entièrement, petit déjeuner sans aucun intérêt

2026-04-15 • via Nuitee
H
Hunting • family_with_children • us
8
2026-04-13 • via Nuitee
E
Eglee • family_with_children • us
8
Pros:

The staff is very attentive, the facilities are very well cared for and maintained, as are the rooms, and the breakfast is good.

Cons:

The elevators need to be checked; they make strange, frightening movements.

2026-04-13 • via Nuitee
J
Jennifer • couple • us
10
2026-04-09 • via Nuitee
A
asya • couple • us
10
2026-04-06 • via Nuitee
M
Michael • family_with_children • us
10
Most comfortable night of my road trip.
Pros:

The staff was pleasant and the room was clean, updated, and comfortable.

2026-04-06 • via Nuitee
R
roberta • family_with_children • it
6
Pros:

Struttura da riatrutturare

Cons:

Ci hanno richiesto una cauzione di 100 dollari sull carta. Per una sola notte. Negli Altri hotel della catena mai accaduto.

2026-04-06 • via Nuitee
B
Brenda • couple • us
8
2026-03-30 • via Nuitee
H
Hayden • couple • us
9
Pros:

Staff was friendly, room was clean and location was great

2026-03-26 • via Nuitee
S
Sherica • family_with_children • us
5
Cons:

Nobody at the front desk when I arrived and even other guest arrived. We had to wait half an hour or more until we were checked in.

2026-03-26 • via Nuitee
B
Beatrice • couple • us
3
It was ok
Pros:

The location to Methodist Hospital was great. The staff was awesome

Cons:

The moldy smell in the hotel

2026-03-25 • via Nuitee
M
Montserrat • family_with_children • es
7
2026-03-19 • via Nuitee
H
Hyatt • family_with_children • us
8
Pros:

Your staff was very friendly and helpful. This picture was taken from room 507. We loved the skyline view.

2026-03-16 • via Nuitee
D
Doyle • couple • us
10
Loved the walk in shower and the king sized bed we had best Valentine’s Stay.
Pros:

The staff there was really nice and sweet. And I would love to go back for another stay.

2026-03-14 • via Nuitee
C
Carlos • solo_traveller • us
8
2026-03-11 • via Nuitee
S
Shunika • couple • us
3
2026-03-09 • via Nuitee
D
Darlene • family_with_children • us
7
Pros:

Location and staff was good. Breakfast ok.

Cons:

Room rate for older hotel and just ok accommodation.

2026-03-09 • via Nuitee