Howard Johnson by Wyndham Pigeon Forge

Hotels
•
Howard Johnson
6.2 (4909 reviews)
2162 Parkway , Pigeon Forge , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Value for Money
Cons:
Cleanliness
Service
Amenities

Categories

Cleanliness
4.84
Multiple reviews highlighted poor cleanliness, including dirty floors and unkempt rooms.
Service
7.31
Service was mixed, with some staff being friendly while others were noted as rude.
Location
7.85
Location was mentioned positively in several reviews, contributing to overall convenience.
Room Quality
5.8
Comments on room quality were generally negative, with reports of damages and inadequate amenities.
Amenities
6.33
Amenities were lacking, particularly breakfast services, and issues with the pool.
Value for Money
6.79
Some reviews saw this hotel as a good deal, yet others felt overcharged for the services.
Food and Beverage
3.84
Substantial complaints regarding the absence of breakfast and poor food quality.
Overall Experience
6.81
Mixed experiences with significant negatives contribute to an average overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:12

Property Description

Convenient Location near Attractions
Located just 4.2 miles from Dollywood theme park and Splash Country water park, Howard Johnson by Wyndham Pigeon Forge offers easy access to popular attractions.

Comfortable Rooms with Amenities
Each spacious room is equipped with a microwave, fridge, and coffee maker. Guests can also enjoy free Wi-Fi, a work desk, and cable TV with HBO channels.

Free Amenities and Services
Guests can relax by the outdoor pool with a sundeck, enjoy complimentary hot coffee in the lobby, and take advantage of free on-site parking.

Book your stay at Howard Johnson by Wyndham Pigeon Forge for a convenient and comfortable experience near Pigeon Forge's top attractions.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: We reserve the right to refuse service to anyone. We do not rent to locals or our surrounding counties within 100 mile radius.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.2
Based on 4909 reviews
Cleanliness: 4.84
Service: 7.31
Location: 7.85
Room Quality: 5.8
Amenities: 6.33
Value for Money: 6.79
Food and Beverage: 3.84
Overall Experience: 6.81
J
Jasen • solo_traveller • us
1
Garbage
Pros:

Nothing

Cons:

Everything

2026-05-09 • via Nuitee
Y
Yasmine • solo_traveller • us
1
Cons:

The bugs in the room. We stayed 1/3 nights and got a new hotel when we saw the bugs.

2026-05-08 • via Nuitee
B
Brenda • extended_group • us
9
The only thing I was disappointed about was the breakfast they had pop tarts and Quaker chewy bars
Pros:

It was convenient to everything

2026-05-08 • via Nuitee
M
Mora • solo_traveller • us
5
Pros:

Nada

Cons:

Todos los pasillos sucios y sin pinturas incluyendo la habitación falta de pintura

2026-05-08 • via Nuitee
H
Harvey • couple • us
8
Cons:

no breakfast as advertised was not a handicap low toilet,

2026-05-07 • via Nuitee
C
Cassie • solo_traveller • us
4
Pros:

It was next to the winery

Cons:

Deposit takes a while to get back on the card

2026-05-07 • via Nuitee
N
Nelson Stiven • extended_group • co
9
2026-05-06 • via Nuitee
R
Robert • solo_traveller • us
3
Never book again .
Pros:

The pool and room was bigger than I expected , I had room to use my own air bed to sleep on .

Cons:

The bed sheets was stained , the footstool was stained , the bed mattress old and sunk in , the couch arms are dirty and couch sunk in . You could hear people in the rooms next to you and above .walls are
hollow 🤨 The parking lot was dirty the walk way was dirty . The ICE machine wasn't working, the washer and dryer out of order .

2026-05-06 • via Nuitee
S
Stephanie • family_with_children • us
10
2026-05-04 • via Nuitee
D
Dawn • solo_traveller • us
5
Pros:

The location

Cons:

Breakfast was only coffee and snack bars.the refrigerator in the room didn't work not enough towels door lock was broken and pillows sucked

2026-05-04 • via Nuitee
H
Heemer • solo_traveller • us
10
Loved it. Will be returning
Pros:

Loved the staff at the office. He was very nice and friendly.
My room was perfect. 311
I will be returning in August and I will request the same room♥️

Cons:

The outside honestly was a little off. It wasn't kept up. Needs a nice update.

2026-05-04 • via Nuitee
A
Aidan • couple • us
3
It was not the best
Pros:

Loved how I don’t have a working microwave

Cons:

No working microwave, when it would rain there was a audible dripping sound of water broken glass on the stairs

2026-05-03 • via Nuitee
M
Michael • couple • us
5
2026-05-02 • via Nuitee
E
Elizabeth • couple • us
1
Pros:

Nothin they canceled my reservation after charging my card when I was in the lobby

2026-05-01 • via Nuitee
M
Michael • family_with_children • us
8
2026-04-30 • via Nuitee
D
Darnell • family_with_children • us
6
Other than that everything is was perfect
Pros:

Had a heated pool

Cons:

Nobody in the office at night time

2026-04-29 • via Nuitee
S
Stacie • couple • us
1
Horrible
Pros:

Nothing

Cons:

Everything if I could’ve read it at a zero I would have the breakfast included was a lie they give you a granola bar. That’s not a breakfast. They said I had two pools and only had one the room stunk and when you asked for any extra towels or anything you gotta look down on I will never stay at this property again

2026-04-29 • via Nuitee
L
Lykins • solo_traveller • us
3
Pros:

Close to town

Cons:

No ice maker

2026-04-29 • via Nuitee
B
Brittany • family_with_children • us
1
DON'T WASTE YOUR TIME HERE!!!!
Pros:

Nothing

Cons:

Everything

2026-04-27 • via Nuitee
A
Andrew • couple • us
4
Stay was okay. The place was kinda dirty on the outside the bed sheets was stained with holes
Pros:

Location was good

Cons:

Clean up around the facility. Needs brand new bed sheets

2026-04-27 • via Nuitee