Howard Johnson by Wyndham Pigeon Forge

Hotels
•
Howard Johnson
6.2 (4822 reviews)
2162 Parkway , Pigeon Forge , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Location
Value for Money
Cons:
Cleanliness
Service
Amenities

Categories

Cleanliness
4.84
Multiple reviews highlighted poor cleanliness, including dirty floors and unkempt rooms.
Service
7.31
Service was mixed, with some staff being friendly while others were noted as rude.
Location
7.85
Location was mentioned positively in several reviews, contributing to overall convenience.
Room Quality
5.8
Comments on room quality were generally negative, with reports of damages and inadequate amenities.
Amenities
6.33
Amenities were lacking, particularly breakfast services, and issues with the pool.
Value for Money
6.79
Some reviews saw this hotel as a good deal, yet others felt overcharged for the services.
Food and Beverage
3.84
Substantial complaints regarding the absence of breakfast and poor food quality.
Overall Experience
6.81
Mixed experiences with significant negatives contribute to an average overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:12

Property Description

Convenient Location near Attractions
Located just 4.2 miles from Dollywood theme park and Splash Country water park, Howard Johnson by Wyndham Pigeon Forge offers easy access to popular attractions.

Comfortable Rooms with Amenities
Each spacious room is equipped with a microwave, fridge, and coffee maker. Guests can also enjoy free Wi-Fi, a work desk, and cable TV with HBO channels.

Free Amenities and Services
Guests can relax by the outdoor pool with a sundeck, enjoy complimentary hot coffee in the lobby, and take advantage of free on-site parking.

Book your stay at Howard Johnson by Wyndham Pigeon Forge for a convenient and comfortable experience near Pigeon Forge's top attractions.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: We reserve the right to refuse service to anyone. We do not rent to locals or our surrounding counties within 100 mile radius.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.2
Based on 4822 reviews
Cleanliness: 4.84
Service: 7.31
Location: 7.85
Room Quality: 5.8
Amenities: 6.33
Value for Money: 6.79
Food and Beverage: 3.84
Overall Experience: 6.81
K
Kelly • family_with_children • us
1
Don't stay hete
Pros:

Nothing

Cons:

The staff was very rude. No breakfast like advertised. Had to ask for towels and even blankets. No room service.

2026-04-11 • via Nuitee
K
Kevin • solo_traveller • us
1
2026-04-11 • via Nuitee
N
Nicole • family_with_children • us
2
It was what we paid for, for sure. Wouldn’t stay here again,
Pros:

You got what you paid for.

Cons:

323 had no phone, tv didn’t work, bathroom was not clean, ac unit had no filters in it and there was visible mold growth on vents.

2026-04-10 • via Nuitee
Q
Quincy • extended_group • us
7
2026-04-10 • via Nuitee
M
Maria • extended_group • us
7
No ay desayuno como se dice pero por el precio creo k es excelente
Pros:

Muy buena ubicación todo está turístico

Cons:

No ponen tuallas

2026-04-09 • via Nuitee
V
Valentine • family_with_children • us
3
Pros:

The staff were very kind

Cons:

Cleanliness of the room was terrible. Not worth the money. I had to check out early because of a family emergency and still have not gotten a refund.

2026-04-08 • via Nuitee
A
Amber • family_with_children • us
4
2026-04-08 • via Nuitee
M
Moran • couple • us
3
Neutral
Pros:

Location

Cons:

Wasn’t clean no breakfast pool dirty both bathroom with mold no towels we ask the staff and she said they don’t have it and later my husband went i found it i don’t know why they denied they have clean towel

2026-04-07 • via Nuitee
J
Jasmine • family_with_children • us
6
2026-04-07 • via Nuitee
R
Rebecca • family_with_children • gb
1
Never again
Pros:

Location

Cons:

We didn’t like anything! It was filthy, one pillow each, had to ask for the coffee machine and the breakfast, well there wasn’t breakfast so we had to eat out. We didn’t even take our shoes off. They take a $75 deposit but for what!

2026-04-07 • via Nuitee
C
Carrie • family_with_children • us
1
Pros:

I didn't like it at all.

Cons:

From going in to check in the guy was very rude. I went in to stay just one night was there at 10 just to sleep told me they didn't even have the room ready that I booked then told me I had to give them another 75 dollars deposit I said hell no I'm not I'm just sleeping one night so I left very rude people

2026-04-07 • via Nuitee
D
Dewayne • extended_group • us
2
Picked another hotel
Pros:

Location

Cons:

Room interior was rough condition and sheets dirty

2026-04-07 • via Nuitee
L
Long • family_with_children • us
1
It was the worst place I have seen in a long time.
Pros:

Nothing

Cons:

Everything

2026-04-06 • via Nuitee
A
Amanada • couple • us
8
2026-04-06 • via Nuitee
S
shaine • couple • us
4
2026-04-06 • via Nuitee
B
Brittany • family_with_children • us
2
The money wasn’t worth the problems we had…no breakfast even though it said breakfast. Pool was gross.
Pros:

Staff was friendly and helped as much as they could.

Cons:

The room wasn’t properly cleaned, beds weren’t made up right, we didn’t have towels, didn’t have soap, room smelled musty, room leaked water into it…pool was gross and no towels. Says online breakfast is served but it want and we were there a WEEK! it’s a big list. Highly disappointed.

2026-04-05 • via Nuitee
J
Jennifer • couple • us
1
Pros:

Nothing

Cons:

Everything. Absolutely disgusting

2026-04-05 • via Nuitee
R
Royel • family_with_children • us
10
Verycomfortable
Pros:

Friendly staff

Cons:

Not having a breakfast

2026-04-05 • via Nuitee
S
Scarlett • family_with_children • us
1
Pros:

All the pictures lie the pools were disgusting breakfast included is just a granola bar and a thing of coffee absolutely never will stay again

Cons:

Absolutely pools were disgusting the outside pool wasn't even running at all and it's full of all kinds of gunk and absolutely disgusting their breakfast included is only a granola bar in a cup of coffee when I got to my room there was only two pillows on one bed and one pillow on the other bed will never and do not recommend this place for anyone

2026-04-05 • via Nuitee
R
Rivera • family_with_children • us
3
I’m not going to stay again.
Pros:

its in a good spot

Cons:

It was dirty, smell
like cigarettes, the ac doesn’t work so it was so hot

2026-04-05 • via Nuitee