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Facilities
Property facilities
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Lift / Elevator
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Wheelchair accessible
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Garage
Review Highlights
Categories
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Property Description
Modern Rooms with Free Internet Access
Hotel JAL City Kannai Yokohama boasts modern rooms with free wired internet access and complimentary Wi-Fi in public areas. The air-conditioned rooms are equipped with essential amenities like a flat-screen TV, fridge, and electric kettle. Guests are provided with nightwear, slippers, and toothbrush sets for a comfortable stay. The en suite bathrooms feature a bathtub and a shower with adjustable water pressure.
Convenient Location and Services
Situated just minutes away from popular attractions like Yamashita Park and Yokohama Red Brick Warehouse, the hotel offers easy access to transportation with nearby subway and train stations. Guests can enjoy laundry services, currency exchanges, luggage storage, and photocopying facilities at the 24-hour front desk.
Silk Restaurant and Nearby Attractions
Indulge in a culinary experience at Silk Restaurant, offering a blend of Japanese and Western cuisine in a modern setting. With Yokohama Stadium, Yokohama Chinatown, and Pacifico Yokohama Convention Centre in close proximity, there is no shortage of entertainment options. Book your stay at Hotel JAL City Kannai Yokohama for a memorable experience!
Guests who wish to use the on-site parking are kindly requested to call the property in advance. Contact details can be found on the booking confirmation.
For group bookings, please provide the property with the full name of each guest staying in the room in the Special Request box at time of booking.
Guests must pay for their stay upon check-in. This property will accept credit cards and cash (in Japanese Yen).
Please note that the guest name on the reservation must be the same as the name on the card used to make the booking. The credit card used to make the booking must be presented at the time of check in.Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 6 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
Wired internet is available in the hotel rooms and is free of charge.
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Pets
Pets are not allowed.
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Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is needed) and costs JPY 1500 per day.
Location
Guest Reviews
Stayed 3 nights before a cruise. Very good value and great location. Close to cruiseport, subway station, and convience stores/restaurants. Buffet breakfast was very good too.
N/A
Location.
The standard of the room.
Only thing salvageable about this property was its location and proximity to chinatown and the station.
This place should not be considered livable. This is the dirtiest hotel I have ever stayed at. There is mold growing everywhere in the bathroom. Chairs, floors, and headboard of the bed were all stained. Wallpaper was ripping off. Dust everywhere. This hotel is a violation of health standards.
Great location close to the waterfront and Chinatown. Staff very friendly but the highlight for me was after arriving in heavy rain at 1pm, I was expecting to leave my luggage and told to come back at 3pm to check-in. Imagine my absolute delight to be checked in immediately! This was truly appreciated as I know most of the time, Japanese hotels are sticklers for the rule of the 3pm check-in and not a minute earlier!
A very tasty breakfast with lots of options as well.
The pillows were quite flat and not very comfortable and the room temperature was stuck on 25°C…a bit too stuffy for me.
Convenient
I like that you offered the 2-9 welcome guests for beverages
Perfect location to get around!
Nothing. It was EXCELLENT!
Location was good - walkable to Chinatown and Yokohama Cruise Terminal - however, our cruise was on a larger ship and we discovered we had to taxi to the Daikoko Cruise Terminal.
The room was too small, the desk and chair were against the bed making it uncomfortable. The bed was an old coil mattress and not in good condition. The pillows were awful, they were flat and soft so not at all helpful for sleeping. We both had a backache and neckache from sleeping in that room. There is no iron and ironing board in the room. The "pants press" located on 3 and 11 floor are useless.
Very clean and comfy. Close to train stations, harbour and Chinatown.
No English speaking channels on tv at all. Even BBC in Japanese. Other Hotels have Netflix and YouTube, where you can log into your account.
Excellent location, very good breakfast and welcoming happy hours, very helpful staff
Room size was tight
Freebies
Small
It’s great location. How easy it was to check in. The room was great. The lovely patisserie downstairs
Found it hard to connect electrical outlets
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