Graduate by Hilton Chapel Hill

Hotels
9.2 (439 reviews)
311 West Franklin Street , Chapel Hill , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Unique decor
Cons:
AC issues
No breakfast
Confusing noise levels

Categories

Cleanliness
8.8
AC issues noted, impacting overall cleanliness sentiment.
Service
9.8
Staff were great and attentive, despite some complaints.
Location
10
Excellent location near attractions, highly praised.
Room Quality
8.8
Some rooms had AC issues; overall quality varied.
Amenities
8.8
Limited amenities mentioned, such as no breakfast.
Value for Money
8.8
Perception of value lower due to issues with room.
Food and Beverage
8.8
Breakfast criticized; overall dining experience not highlighted.
Overall Experience
9.8
Overall enjoyable stays noted, with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:51

Property Description

Convenient Location
Located just 8 minutes’ walk from the University of North Carolina at Chapel Hill and a short distance from Raleigh-Durham International Airport, our hotel offers a prime location for both leisure and business travelers.

Comfortable Accommodations
Each guest room features a small refrigerator and a 47-inch flat-screen TV with cable, ensuring a comfortable stay for our guests. Stay connected with complimentary Wi-Fi during your visit.

Dining and Entertainment
Indulge in classic American cuisine at Trophy Room, our on-site restaurant, offering a variety of dishes from burgers to ribs. Enjoy a selection of cocktails, beer, and wine in a cozy atmosphere with outdoor patio seating available.

Experience the best of Chapel Hill at our hotel, just minutes away from the city center, Ackland Art Museum, and the Dean E. Smith Center. Book your stay with us today for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 27 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 439 reviews
Cleanliness: 8.8
Service: 9.8
Location: 10
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 9.8
G
Generelli solo_traveller us
10
Best time and can’t wait to return
Pros:

Location was great!!

Cons:

Nothing to report!

2026-02-25 via Nuitee
L
Lasse couple fi
10
UNC:llä käymässä pari päivää
Pros:

Hieno tunnelma ja koripallo-teema. Ystävällinen henkilökunta.

2026-02-11 via Nuitee
M
Molly family_with_children us
10
2026-01-19 via Nuitee
H
Ham couple us
8
I’d certainly stay there again
Pros:

Close proximity to many things we wanted to see and do

2026-01-18 via Nuitee
P
pmrunc Couples
4
Great theme but service very lacking.
Pros:

Upon arrival, there were two dogs consistently barking next door so we asked to switch room. Front desk staff seemed very bothered by this request; our request was granted but not without attitude. Returning from the basketball game at 920 p.m. we were delighted to see the sign outside the bar and restaurant that clarely said "Dinner and drinks 5 -10 p.m." We walked in and began to look at a menu and a very rude waitress barked at us "JUST TO LET YOU KNOW THE KITCHEN IS CLOSED". We asked why since the sign said 10 pm and she walked off. We tried to tell the front desk staff about this and she giggled and said "huh, I don't know". We asked if there were snacks she could offer us and she just laughed uncomfortably. With all the options in Chapel Hill walkable to campus, will not stay here again. The room was comfortable and clean and the whole MJ theme is very neat.

2026-01-14 via Tripadvisor
J
Jenny family_with_children us
10
Overnight on the way to DC- it was quiet, clean, and safe! And when my 5yo lost her coat and headphones, the staff were
Pros:

Rooms were clean, easy to maneuver with luggage cart, safe, quiet. Parking was easy.

Cons:

The breakfast is expensive but otherwise everything was great

2026-01-07 via Nuitee
J
Jason couple us
7
Pros:

Super convenient to UNC

Cons:

Parking garage is really tight for a truck

2026-01-05 via Nuitee
A
Ardeko Couples
8
Centrally located hotel with Nice decor with many unc chapel hill/tar heel references
Pros:

Nice hotel in downtown chapel hill. Eclectic furnishings with a lot of unc references . Don’t think it is worth the 4 stars though. Little things that you would expect for a 4 star hotel were missing. No ice bucket in the room, nor tea, just powdered instant coffee for example . Staff could have been friendlier.

2026-01-02 via Tripadvisor
K
KENICHI solo_traveller jp
9
Excellent
Pros:

内装デザインが明るく楽しい。夜は生演奏があってアメリカらしい良い雰囲気を楽しみました。

Cons:

エアコンの風音が大きく感じました。部屋によるのだと思いますが。

2025-12-14 via Nuitee
K
KENICHI solo_traveller jp
8
Good
Pros:

内装デザインが美しい

Cons:

朝食が設備に対して貧弱

2025-12-08 via Nuitee
J
John family
2
Pros:

The basketball court in the middle of an atrium open to 3 floors of rooms might be the worst design even of a hotel. Kids and parents are running and yelling in there all day and night as if it were a McDonald’s Playland. Hotel staff did not help mitigate the constant yelling. It is truly unbelievable. Would definitely not ever stay here unless it was truly the last place in Chapel Hill.

2025-10-05 via Nuitee
N
Nellie
6
Pros:

The drag show for 3 hours was a terrible idea. It was loud and that is not for family to enjoy. It literally took up the entirety of our stay. That would have been a better idea for vegas or a bar.

2025-09-27 via Nuitee
E
Elizabeth
10
Pros:

Staff great, good location, easy parking!

2025-09-19 via Nuitee
W
Whitney
10
Pros:

Wonderful eclectic hotel. The bed was really comfortable! Great location and view from our balcony.

2025-09-16 via Nuitee
B
Boatboys9 Family Millburn, New Jersey
2
Midnight Vacancy Checks
Pros:

If you like “vacancy checks” at 1:11am by hotel staff, this is the place for you. They won’t judge you in your underwear. If you think apologies are old fashioned and unnecessary, you’ll love management.

2025-08-31 via Tripadvisor
M
Martin partner
8
Pros:

It sure is a uniquely themed and relatively small hotel, with basketball themed hardwoods, and headboards on each bed. The staff are great and the bar area is particularly nice. Facilities are limited and breakfast is not included. The building infrastructure
Needs a little work as the AC unit was incredibly
Loud, the loudest of any hotel
I’ve ever stayed at and the concrete on the balcony was crumbling. I do think that the hotel was overpriced for the services on offer but you can’t beat the location.

2025-08-31 via Nuitee
S
Shelley friends
10
Pros:

Very cute. Great location. Friendly staff.

2025-08-22 via Nuitee
C
Chris
10
A walk down memory lane
Pros:

We came for our 13th anniversary 28 years after meeting at Carolina as undergrads. The hotel had the perfect mix of fun- basketball headboards- with sophistication and comfort. Loved all the personal nostalgic touches- the keycards featured alumni and their “check in” and “check out” dates from their time at Carolina.

Very relaxed and refreshed after a night there.

2025-08-20 via Nuitee
T
Thanh family_with_children vn
9
Good as expected
Pros:

Location and architecture of the hotel. Location is really good.

Cons:

There is no breakfast nor restaurant

2025-08-14 via Nuitee
E
Erica family
8
Pros:

The property itself and staff were great. We were disappointed with one staff member who removed the basketballs at 8:45 pm when the kids were told they could play until 9:30pm. She stated that a guest complained and so one guest was allowed to ruin the experience for 3 other families. Due to a baseball camp we had limited other time to enjoy this feature. The breakfast food in trophy room wasn’t the best but the coffees were awesome. Rooms were clean and front desk staff was extremely helpful. The Granville towers replica dorm room was cool to show my son since I stayed there while in school.

2025-07-22 via Nuitee