Graduate by Hilton Chapel Hill

Hotels
9.2 (450 reviews)
311 West Franklin Street , Chapel Hill , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Unique decor
Cons:
AC issues
No breakfast
Confusing noise levels

Categories

Cleanliness
8.8
AC issues noted, impacting overall cleanliness sentiment.
Service
9.8
Staff were great and attentive, despite some complaints.
Location
10
Excellent location near attractions, highly praised.
Room Quality
8.8
Some rooms had AC issues; overall quality varied.
Amenities
8.8
Limited amenities mentioned, such as no breakfast.
Value for Money
8.8
Perception of value lower due to issues with room.
Food and Beverage
8.8
Breakfast criticized; overall dining experience not highlighted.
Overall Experience
9.8
Overall enjoyable stays noted, with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:51

Property Description

Convenient Location
Located just 8 minutes’ walk from the University of North Carolina at Chapel Hill and a short distance from Raleigh-Durham International Airport, our hotel offers a prime location for both leisure and business travelers.

Comfortable Accommodations
Each guest room features a small refrigerator and a 47-inch flat-screen TV with cable, ensuring a comfortable stay for our guests. Stay connected with complimentary Wi-Fi during your visit.

Dining and Entertainment
Indulge in classic American cuisine at Trophy Room, our on-site restaurant, offering a variety of dishes from burgers to ribs. Enjoy a selection of cocktails, beer, and wine in a cozy atmosphere with outdoor patio seating available.

Experience the best of Chapel Hill at our hotel, just minutes away from the city center, Ackland Art Museum, and the Dean E. Smith Center. Book your stay with us today for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 27 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 450 reviews
Cleanliness: 8.8
Service: 9.8
Location: 10
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 9.8
G
Gina solo_traveller us
8
Pros:

Loved the friendly staff and fun design elements.

Cons:

Hated the air conditioning, which was extraordinarily loud.

2026-07-14 via Nuitee
M
Maria solo_traveller us
9
2026-06-12 via Nuitee
V
vanessafY6658RV Family
10
Location!
Pros:

Location. Location. Location. I traveled with my college seniors to check out UNC for grad school. I debated on staying on campus or The Graduate. Given the location on Franklin Street, this ended up being perfect for us. Restaurants and shops all walkable. A fun vibe. Very clean with updated bathrooms.

2026-05-23 via Tripadvisor
S
Stacey couple us
7
2026-05-11 via Nuitee
K
Kate family_with_children us
10
Indoor basketball and comfy beds!
Pros:

Great atmosphere, clean and comfortable rooms. Great location!

2026-05-10 via Nuitee
N
Natalie family_with_children us
9
2026-05-07 via Nuitee
A
Abby Thuy family_with_children us
6
Pros:

Spacious, airy, and clean—though the soundproofing isn't particularly good.

Cons:

You should add toothbrushes, toothpaste, and combs; this way, if guests staying nearby decide to spend the night—and haven't brought many belongings—they will have something to use in case they've forgotten their own supplies.

2026-04-16 via Nuitee
R
Rachel extended_group us
4
Not worth the high prices.
Pros:

The location is great and the hotel is cute.

Cons:

The room was ridiculously expensive and for the price, the bed was the most uncomfortable bed I've ever slept in. Pure springs. They offered to put a blanket on top to "fix" it.
Additionally the room had 2 packets of terrible instant coffee that they never restocked or replenished.
The amenities were low budget hotel and it's a shame.

2026-04-06 via Nuitee
S
scbeaches Business
10
on campus
Pros:

fabulous location. near target, panera, and lots of restaurants. rooms are fine.

2026-03-27 via Tripadvisor
B
BostonTravelers123 Business Boston, Massachusetts
8
Great location but noisy atrium
Pros:

Nice, clean room. A little too noisy for me. Quiet hours do not commence until 10 pm so college kids fraternize in the atrium between 3 and 4 throwing play baskstballs and sounds travels making it difficult to work on rest. I much preferred Carolina inn and was said it was sold out. Another thing I should note is the balcony rooms far west Franklin on floor 3 not floor 4. I specifically chose a digital key on floor 4 since a couple reviews mentioned 4 as their balcony and was disappointed when I checked in they were wrong. I tried to switch immediately upon checkin to 4 but was not allowed to. They said they were sold out. Yes, they had been sold out for weeks.but moments ago I had two floor 3 options with a balcony so I don’t know why they didn’t allow me to switch. I paid something like $425 per night plus taxes and the room on the photo was much nicer so I didn’t appreciate the inflexibility, particularly with Hilton status which did not get me the two bottles of water either. The location is terrific though

2026-03-26 via Tripadvisor
T
TrailBlazer278836 Family
8
Fun Hotel for Visiting UNC
Pros:

This is a nice hotel in a good location for visiting UNC - we were in close walking distance to a lot of restaurants. Our room (two queen beds) was a good size and clean and well-lit. The hotel’s UNC-themed decor was fun and creative. And the staff at the front desk and in the restaurant for breakfast were excellent! Only downsides were that the mattresses were not super comfortable (harder than I like), our balcony looked out on a McDonald’s and a big dumpster, and the parking garage wasn’t great for accessing the hotel. Overall a good stay though and I would stay here again.

2026-03-08 via Tripadvisor
E
Experience92042 Family
10
Really enjoyed our stay at this hotel. They do it right.
Pros:

I stayed at the Graduate Chapel Hill on a college visit with my son. I had to review the hotel because our stay was perfect. The room was really comfortable, and I'm buying some of their pillows for my own bed. I slept like a baby. The service was 5 star, from the front desk to housekeeping to the folks at the restaurant and bar. They location is awesome and very walkable, and close to lots of restaurants and the campus. The coolest things were the small details that really made you feel the spirit at UNC. Really great experience. Highly recommended.

2026-03-07 via Tripadvisor
G
Generelli solo_traveller us
10
Best time and can’t wait to return
Pros:

Location was great!!

Cons:

Nothing to report!

2026-02-25 via Nuitee
L
Lasse couple fi
10
UNC:llä käymässä pari päivää
Pros:

Hieno tunnelma ja koripallo-teema. Ystävällinen henkilökunta.

2026-02-11 via Nuitee
M
Molly family_with_children us
10
2026-01-19 via Nuitee
H
Ham couple us
8
I’d certainly stay there again
Pros:

Close proximity to many things we wanted to see and do

2026-01-18 via Nuitee
P
pmrunc Couples
4
Great theme but service very lacking.
Pros:

Upon arrival, there were two dogs consistently barking next door so we asked to switch room. Front desk staff seemed very bothered by this request; our request was granted but not without attitude. Returning from the basketball game at 920 p.m. we were delighted to see the sign outside the bar and restaurant that clarely said "Dinner and drinks 5 -10 p.m." We walked in and began to look at a menu and a very rude waitress barked at us "JUST TO LET YOU KNOW THE KITCHEN IS CLOSED". We asked why since the sign said 10 pm and she walked off. We tried to tell the front desk staff about this and she giggled and said "huh, I don't know". We asked if there were snacks she could offer us and she just laughed uncomfortably. With all the options in Chapel Hill walkable to campus, will not stay here again. The room was comfortable and clean and the whole MJ theme is very neat.

2026-01-14 via Tripadvisor
J
Jenny family_with_children us
10
Overnight on the way to DC- it was quiet, clean, and safe! And when my 5yo lost her coat and headphones, the staff were
Pros:

Rooms were clean, easy to maneuver with luggage cart, safe, quiet. Parking was easy.

Cons:

The breakfast is expensive but otherwise everything was great

2026-01-07 via Nuitee
J
Jason couple us
7
Pros:

Super convenient to UNC

Cons:

Parking garage is really tight for a truck

2026-01-05 via Nuitee
A
Ardeko Couples
8
Centrally located hotel with Nice decor with many unc chapel hill/tar heel references
Pros:

Nice hotel in downtown chapel hill. Eclectic furnishings with a lot of unc references . Don’t think it is worth the 4 stars though. Little things that you would expect for a 4 star hotel were missing. No ice bucket in the room, nor tea, just powdered instant coffee for example . Staff could have been friendlier.

2026-01-02 via Tripadvisor