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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Tour desk
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Facilities for disabled guests
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Ironing service
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Packed lunches
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Non-smoking throughout
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Shuttle service (additional charge)
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Wheelchair accessible
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Outdoor furniture
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Coffee Shop on site
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Japanese garden
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Swimming nearby
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Modern Hotel in Ciudad Valles
Hotel Sierra Huasteca Inn offers a contemporary stay in Ciudad Valles, just a 5-minute drive from the town center. Enjoy complimentary Wi-Fi, an indoor pool, a fully-equipped gym, and a convenient business center on-site.
Elegantly Furnished Rooms
Each room is tastefully decorated and equipped with a coffee machine. Choose between 2 double beds or a luxurious king-size bed. Room service is available from 07:00 to 23:00 hours for your convenience.
Delicious Dining and Convenient Location
Indulge in regional cuisine, snacks, and a breakfast buffet at Sierra Huasteca’s restaurant. With a supermarket adjacent to the hotel and free parking on-site, your stay is made even more convenient.
Book your stay at Hotel Sierra Huasteca now and explore the nearby attractions like Micos waterfall, Tamul waterfall, and Xilitla town with ease.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 2 rooms, different policies and additional supplements may apply.
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Parking
No parking available.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 6 years old stay for free when using an existing bed.
People no matter the age stay for MXN 175 per person per night when using an available extra bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Limpieza, comodidad, ubicación, trato amable y cordial
La ubicación es ideal debido a que nuestro compromiso era a 10 minutos del hotel
Las almohadas no eran suficientes, los blancos no eran confortables solo era una colcha muy sencilla y el clima no tenia potencia era necesario encender el abanico, solo había una botella de agua para una habitación de 2 personas
La ubicación
El personal con trato despectivo, muy mal plan.
La cama dura las almohadas peor, super pequeñas ni un cojín de adorno tiene ese tamaño, mal olor, elevador en pésimas condiciones
Hace falta q el personal del hotel sea amable y te brinden atención
Este hotel mantiene un auténtico concepto de hospitalidad gracias a su personal. Su sensibilidad y atención al detalle hacen que la estadía sea verdaderamente reconfortante. Durante nuestro viaje de placer, nos sorprendieron con un gesto espontáneo y sumamente cuidado en el desayuno, reflejo de un diferenciador excepcional que supera expectativas y deja una experiencia memorable. Este tipo de experiencias son invaluables por su autenticidad y calidad humana. Muchas gracias en especial a la Gerente del Hotel.
La ubicación.
Todo
La amabilidad y asesoría turística de la empleada del restaurante, ella me dió recomendaciones de lugares para visitar
Poca variedad en alimentos del desayuno
Las instalaciones y el precio.
El bufete del desayuno no bien surtido, faltaban utensilios de loza y alimentos.
Cómodo para pernoctar y hacer actividades en la zona.
El baño estaba en mal estado, habia poca presión en la regadera de la habitación.
El desayuno con muy buen sazón
La habitación es cómoda
Las almohadas son demasiado altas, hace que el sueño no sea placentero!
La atención
El buffet del desayuno poca variedad
Good service, good staff
The pool was out service. To many rules, limited food no choice just what they want to give.
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