Hotel Palacio Azteca Tijuana, Trademark by Wyndham

Hotels
•
Trademark
8.2 (764 reviews)
Boulevard Cuauhtemoc Sur 213 , Tijuana , MX

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Valet service
Cons:
Service quality issues
Cleanliness concerns

Categories

Cleanliness
7.78
Guests mentioned issues with bathroom cleanliness and lack of proper cleaning services.
Service
8.25
Some reviews highlighted rude staff members, but other services were noted as good.
Location
9.29
Convenient location near various attractions and amenities.
Room Quality
8.24
Rooms were generally comfortable, but some mentioned a need for better mattresses.
Amenities
8.27
Valet service and shuttle to the airport were positively noted.
Value for Money
8.23
Pricing was considered high by some guests, but value holds considering location.
Food and Beverage
7.28
Food quality and variety received negative remarks from guests.
Overall Experience
8.25
Overall satisfaction despite some issues noted in service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:45

Property Description

Convenient Shuttle Service
This hotel offers a free shuttle service to and from Tijuana International Airport, providing guests with a hassle-free transportation option just a short 10-minute drive away.

Comfortable Rooms with Amenities
Rooms at Hotel Palacio Azteca are well-equipped with a seating area, cable TV, air conditioning, and ironing facilities, ensuring a comfortable stay for all guests. Additionally, each room includes a safety deposit box for added security.

Fitness and Business Facilities
Guests can stay active at the hotel's gym or unwind at the outdoor pool. For those traveling for work, the full-service business center with internet connection and printer is available. A laundry service is also provided for convenience.

Experience convenience, comfort, and great amenities at Hotel Palacio Azteca. Book your stay now for a memorable trip!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TIJ

Location

Guest Reviews

8.2
Based on 764 reviews
Cleanliness: 7.78
Service: 8.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 8.25
A
Alain • solo_traveller • mx
10
2026-10-24 • via Nuitee
A
AleAle • couple • pe
8
Pros:

La comida estuvo muy buena y la habitación muy cómoda.

2026-10-24 • via Nuitee
N
Nathalie • couple • co
8
2026-10-21 • via Nuitee
E
Ezequiel • couple • us
9
2026-10-18 • via Nuitee
H
Humberto64 • family_with_children • mx
10
2026-10-12 • via Nuitee
D
Danae Isabel • solo_traveller • mx
4
Pros:

The lobby was very clean, smelt good, the staff was friendly and the breakfast was good.

Cons:

The bathroom was very small and the toilet had a pillar right in front. I couldn't sit properly to do my necessities.

2026-10-12 • via Nuitee
E
Eduardo • family_with_children • us
4
Cons:

El precio

2026-10-11 • via Nuitee
M
María • solo_traveller • es
7
2026-10-10 • via Nuitee
C
Consuelo • extended_group • us
7
Pretty good
Pros:

Flavorfull

Cons:

Not very pet friendly, no dedicated area for pet bathroom breaks

2026-10-09 • via Nuitee
H
Hipatia Zulema • solo_traveller • mx
9
2026-10-09 • via Nuitee
H
Henry Alvarez I.C • solo_traveller • mx
1
Pros:

Nada.

Cons:

El estacionamiento es solo con vallet, y no gracias, el trato del mismo fue muy grosero,

2026-10-08 • via Nuitee
R
Rubi • solo_traveller • mx
10
Pros:

La amabilidad del personal

Cons:

Que no pusieron más toallas limpias al siguiente día

2026-10-07 • via Nuitee
R
Refugia • couple • us
5
it was ok.
Pros:

The staff was very professional and answered all our questions and needs.

Cons:

The room was outdated and the bathroom lacked cleanliness. The towels were old and worn!

2026-10-07 • via Nuitee
E
Edgar Francisco • solo_traveller • mx
8
Pros:

Muy bien cuidada la alberca y jardines

Cons:

La bañera no funcionaba bien ...

2026-09-18 • via Nuitee
D
David • couple • us
10
Very good food
Pros:

Very good service

Cons:

None

2026-09-14 • via Nuitee
R
Rafael • solo_traveller • mx
10
2026-09-11 • via Nuitee
M
Mike • couple • cr
8
Conveniently located for where we needed to be.
Pros:

room was clean and a simple but adequate breakfast

Cons:

There were sheets covering the entire hallway with workers removing all the ceiling registers installing new cables which was the reason there was no internet. It would have been better to give us a room on a different floor without workers cutting and sawing. Giving us a little notice that there was going to be work going on would have been a professional move!

2026-09-10 • via Nuitee
R
Rich • couple • mx
8
Estancia en hotel agradable, paz y tranquilidad, la amabilidad del personal muy buena
Pros:

Buena ubicación para trasladarte al centro, a Juzgados Civiles y Familiares, Aeropuerto. Restaurante sencillo, funcional y amable su personal

Cons:

El internet en ocasiones era intermitente la señal de wifi, y el agua de la regadera no salió caliente ni el de lavamanos a pesar que se dejo la llave abierta durante unos minutos para darle tiempo al sistema a que funcionara correctamente, dicha cuestión lo compenso el sistema de a/c de la habitación muy eficiente

2026-09-10 • via Nuitee
F
Francisco Javier • family_with_children • mx
9
2026-09-09 • via Nuitee
A
Andres Aguirre • solo_traveller • mx
8
Pros:

Buen aire acondicionado, personal de recepción y de limpieza agradables, piscina cómoda, comedor limpio y amplio, piscina bastante cómoda.

Cons:

Piscina expuesta a los residuos de las palmeras, gimnasio bastante simple y nada que ver.
Por un error de comunicación con un personal del comedor, se sintió abrumador el ambiente al ir a desayunar nuevamente.

2026-09-08 • via Nuitee