Pullman Port Douglas Sea Temple Resort and Spa

It was an amazing experience! Thank you team Pullman hotel

Perfect

Staff were wonderful
Disappointed with the room. Was very small and Had an awful musty smell coming from drains. Quite dated needs a facelift

Fantastic property! We had our own 2 bedroom apartment with pool and bbq. Amazing- best room we have ever had!!

Restaurant choices for lunch and dinner were average! But breakfast buffet was amazing!!

Excellent staff. V comfortable rooms. Breakfast great. Pool is very kid friendly.

Would stay here again. Was very nice and clean. The only

Rooms are dated, cockroaches in room(infestation under sink with droppings right next to dish towel), parking is a mess because some spots are private and others for hotel guests. Only saving grace is beautiful botany, plant upkeep, location and good restaurant. I did not use spa services so cannot comment on that.

Brought a large cockroach that I killed with Raid spray to the front desk and asked to check out early as I didn’t feel clean or comfortable, and they told me I’d still have to pay full price for the night(s) I didn’t use.

If I were to rebook I would pay a little extra and just stay at the Sheraton. For the record, I’m generally pretty outdoorsy and never typically leave reviews. However, I felt the service and upkeep was so substandard I feel compelled to review so others don’t fall into this trap.

Nice pool and comfortable room. Noisy with weddings though until 10pm

Best trip and hotel in the world! The employees are kind and super accommodating. Don’t need to worry about anything they are organised e.g. they booked a shuttle for me and I didn’t even provide any details and they came into the airport to find me. Food is amazing at Alucco and room service was amazing too! We will be staying here again very soon!

Whilst the amenities and restaurant were fantastic, the studio spa room was terrible and the cleanliness of the bedding, floors and room in general was poor. Yellow stained sheets, grimy floors and unable to watch tv due to terrible layout. To make things worse, one of the staff accidentally entered our room at 1:30am and didn't say anything before exiting. A terrible night sleep to top things off. They did apologise the next day and replaced my sheets with a other highly stained yellow one. I won't be going back.

A wonderful stay as always the Sea temple never fails to impress and is a little slice of Paradise . If you can go for the Room with the hot tub on the roof it is well worth the extra money . Staff on reception were wonderfully helpful . Proximity to the blissful beach and beach shack restaurant is great too This is our fourth stay and I’m sure we’ll be back again soon!

Second time at sea temples - nice hotel and pool. Good rooms. Location 7-8 mins from port Douglas town. Hotel is part hotel part private owned. Nice breakfast. Awkward pool layout meaning you have to walk around the hotel to get to reception. Also pool towels were kept there which does not make any sense.

The outside gardens were well kept. The pool area was okay. The room was unloved. Blinds were dirty. Walls had scuff marks. Paint flaky in places. Telephone did not work. Wi-Fi kept dropping out throughout the facility including the room. Maintenance crew clock off at 5:00 pm.

Absolutely awesome accommodation. Everything I dreamed luxury could be.

It was a bit shambolic on check in. Couldn't find our booking. Rooms starting feel a bit dated, but everything was clean. Staff are very friendly and helpful. Food in restaurant is fine but not amazing, but a fine place to stay. Lots of families so if you’re a couple looking for romance and peace look elsewhere. If you have kids its heaven, they will love the pool.

A really nice property with all the right inclusions

Amazing lagoon pool. Beautiful buffet breakfast. Friendly staff. Housekeeping could be better as room was quite dusty in places. Otherwise a lovely stay in a tropical oasis.

We could hear the sea from our Villa in the quiet of the night. The Villa was spacious, well equipped and clean. The grounds and pool are lovely. Breakfast was great. Staff were friendly.

My husband and I arrived at Pullman for 9 days stay with friends. Resort was lovely. However we were extremely disappointed that there were issues continuously. We had a terrible welcome where we were not informed on anything. Apparently there is a contract that explains housekeeping etc which we were not advised on or given to read. Nor were we advised that there is a daily fee for housekeeping which we can opt out of. We assumed that housekeeping was included in our stay. We made the beds most days, washed the dishes, put them away and kept the room clean. Housekeeping entered on their own accord, did not clean the room, didn’t have to wash dishes or put them away. Didn’t clean the floors, bathrooms etc. our towels were barely replaced. On one occasion I was told that the towels had not been delivered so I had to use the pool towels. I had to go to reception to ask for face flannels and toilet paper which house keeping did not replenish. House keeping however did fold the toilet paper that was in use in a neat triangle!! On the odd days that they made our beds, the sheets were hanging out and not pulled neatly. Our room safe broke down twice and we could not access it. The third time it broke down, we stopped using it in case our passports and cash was stuck in there. The door was difficult to lock and on the second day the door handle fell off. Shower head was broken. Communication needs to improve when checking in.

Amazing place