Sleep Inn & Suites Mount Vernon

Hotels
•
Sleep Inn
8.4 (166 reviews)
310 Virgil Avenue , Mount Vernon , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Swimming pool
Pets allowed
Private parking
Accessible parking
Heated pool
Vending machine - drinks
See all facilities

Review Highlights

Pros:
Great location / convenient to highway and amenities
Friendly / helpful staff (often cited)
Clean rooms and bathrooms (many guests)
Nice pool and fitness center
Comfortable mattresses / beds
Pet friendly (dog friendly)
Good breakfast and coffee for many guests
Cons:
Bedding issues: lumpy pillows, sheets shifting, mattress pad problems
Isolated cleanliness failures: carpet stains, mold reported
Billing/desk issues: at least one double-charge and rude/confused staff interaction
Inconsistent breakfast quality (some found eggs fake)
Room type mix-ups (reserved configuration not provided)
Occasional lack of ice / coffee shortages
Perceived high price / value concerns
Pool outage reported

Categories

Cleanliness
7.8
Many reviewers said rooms and bathrooms were clean, but there are notable negative reports (carpet stains, a room with mold), producing a mixed-but-slightly-below-target cleanliness score.
Service
8.1
Front desk staff are often described as friendly and helpful, though there are serious isolated issues (double charge, a confused/rude agent) that temper the overall service rating.
Location
9.2
Location is consistently praised (close to college, highway access, nearby amenities); multiple guests highlight convenience and it being a strong positive.
Room Quality
7.6
Mixed room quality: several guests found mattresses supportive and beds comfortable, but repeated complaints about lumpy pillows, shifting/stretched sheets, mattress pad problems, old furniture and occasional room-mix issues lower this score.
Amenities
8.6
Amenities like the pool, fitness center and water refill station are appreciated; some operational issues (pool outage, lack of ice, coffee shortages) are noted but overall amenities are a positive.
Value for Money
7.4
Opinions split: some guests highlight good savings and reasonable price for location, while others call prices high for the room quality or describe 'outrageous' pricing, producing a below-target value score.
Food and Beverage
8.8
Breakfast and coffee receive mixed but generally favorable comments — several guests praise real-tasting eggs, gravy and good coffee, though a few reported poor-tasting eggs or limited supplies at times.
Overall Experience
9.7
Most guests report a satisfactory or very good stay (happy with rooms, would stay again); isolated negatives (cleanliness issues, billing problems, price concerns) exist but overall experiences skew positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Convenient Location and Nearby Attractions
Located near Cornell College and Palisades-Kepler State Park, the Sleep Inn & Suites hotel offers easy access to various local attractions including Hawkeye Downs Speedway and Fairgrounds, US Cellular Center, and Amana Colonies.

Full-Service Amenities
Enjoy a range of complimentary amenities such as free high-speed Internet, Morning Medley Hot Breakfast, and a pet-friendly environment.

Comfortable Rooms and Suites
Experience a blend of elegance and comfort in rooms equipped with modern amenities like refrigerators, coffee makers, and cable TV. Suites offer additional space with sofa sleepers and separate living areas.

Ready to experience comfort and convenience at Sleep Inn & Suites? Book your stay now and make the most of your visit!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CID

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 166 reviews
Cleanliness: 7.8
Service: 8.1
Location: 9.2
Room Quality: 7.6
Amenities: 8.6
Value for Money: 7.4
Food and Beverage: 8.8
Overall Experience: 9.7
J
John • family_with_children • us
8
2026-10-20 • via Nuitee
F
Fred • couple • us
7
2026-09-19 • via Nuitee
P
Priscas • family_with_children • us
8
2026-09-17 • via Nuitee
C
Carolyn • couple • us
7
With a couple changes to the bedding, it would be a great stay.
Pros:

The room was clean and the front desk staff was upbeat and friendly. The location and price were great.

Cons:

The pillows were lumpy and the bedding kept shifting. The mattress pad is a flat pad secured with a strap over the corner of the mattress, and it popped off during the night so I was sleeping on bare mattress.

2026-09-14 • via Nuitee
J
Joan • couple • us
9
2026-09-13 • via Nuitee
H
Hailee • couple • us
1
Took my credit card at front desk even though I paid through your company and charged my card also
Pros:

Close to college

Cons:

Staff was rude double charged me

2026-09-07 • via Nuitee
R
Rafael • family_with_children • us
10
2026-08-21 • via Nuitee
T
Timothy • family_with_children • us
10
2026-08-20 • via Nuitee
S
Sophie • couple • us
10
2026-08-19 • via Nuitee
A
arlyn • couple • us
7
Pros:

Close to road.

Cons:

Pool was out.

2026-08-16 • via Nuitee
D
Drew • couple • us
10
2026-08-12 • via Nuitee
C
Cheryl • couple • us
9
Pros:

Great location, clean and friendly staff

2026-08-10 • via Nuitee
D
Diane • family_with_children • us
7
Adequate for a one night stay. Would not likely book again
Pros:

The location was good. The bed was comfortable. Staff was pleasant. Bathroom was clean.

Cons:

The eggs at breakfast tasted very fake. The carpet had stains and furniture was old. I thought the price was high for the quality of the room.

2026-08-04 • via Nuitee
C
Clark • couple • us
8
2026-08-04 • via Nuitee
R
Rebecca • couple • us
8
Pros:

It was clean and very dog friendly

Cons:

The bed wasn’t the comfiest and the sheets were so stretched out it didn’t stay on the bed. I also booked a triple room/ pet friendly and I was under the impression that with a triple room it was have had a separate space with a tv but it was a single room with a king bed. When I asked about it the girl at the front desk looked confused. I showed her the confirmation of what I reserved and she only offered to move us into a room with 2 queens. I booked a room with a king bed for a reason so I declined her offer. I would have liked my triple room I booked but never got it.

2026-08-03 • via Nuitee
C
Cena • family_with_children • us
10
2026-07-20 • via Nuitee
B
Betty • family_with_children • us
8
Doable despite outrageous jacked up price.
Pros:

Nice pool. Great shower head. The Si Senor restaurant next door was great!!

Cons:

Coffee and lack of ice after 2 baseball teams wiped it out.

2026-07-20 • via Nuitee
C
Cindy A • extended_group • us
10
2026-07-19 • via Nuitee
M
Mona • solo_traveller • us
4
Pros:

Staff

Cons:

The room had mold on the floor, the door didn't shut all the way when you left the room it smelled nasty

2026-07-18 • via Nuitee
N
nicolas • family_with_children • us
10
Pros:

Pool, fitness center, breakfast, water refill station

2026-07-16 • via Nuitee