Park Regis Anchorage

Hotels
8.2 (1544 reviews)
51 Palmer Street , Townsville , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious apartments
Cons:
Cleanliness issues
Uncomfortable beds
Aged facilities

Categories

Cleanliness
7.15
Multiple mentions of unclean conditions and required renovations.
Service
9.15
Staff were extremely accommodating and helpful throughout the reviews.
Location
8.65
Repeatedly noted as a strong point of the hotel, with many guests praising the convenience.
Room Quality
7.65
Mixed sentiments; some rooms described as old and uncomfortable.
Amenities
8.15
Facilities generally considered adequate, though some noted maintenance issues.
Value for Money
8.15
Guests found the pricing reasonable for the offerings, although some issues noted.
Food and Beverage
8.35
Not specifically mentioned; assumed standard quality for this hotel tier.
Overall Experience
8.35
General sentiments indicate a good experience, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:14

Property Description

Luxurious Accommodation
Experience comfort and convenience in our air-conditioned rooms with cable TV and free WiFi. Choose from a variety of self-contained options, some with stunning views from private balconies.

Prime Location
Located in the heart of Townsville, enjoy easy access to entertainment, dining, and the Magnetic Island Ferry Terminal. Immerse yourself in the vibrant city life, just steps away from restaurants, bars, and the Jupiters Casino.

Exciting Activities
Indulge in water sports, golf, and rainforest tours, or unwind by our outdoor pool after a day exploring the Great Barrier Reef. Discover the best of Townsville's lifestyle and attractions during your stay.

Book now for an unforgettable experience at Park Regis Anchorage.

Important information:

A credit card guarantee is required at time of booking.

The person registering at check-in must be at least 18 years of age and must provide a valid photo ID and credit card. The ID and credit card must be in the same name as the guest's name on the booking confirmation.
A record and/or copy of this ID and credit card may be retained to minimize the risk of fraudulent usage and for verification purposes.

Reception hours are as follows:
07:00 to 20:00 Monday to Friday
08:00 to 17:00 Saturday
08:00-16:30 Sunday
09:00-17:00 Public Holidays
If you expect to arrive outside reception opening hours, please inform Park Regis Anchorage in advance, using the contact details found on the booking confirmation.

Please note that there is a 0.90% charge when you pay with a Visa, Mastercard or BankCard credit card, a 3.3%% charge when you pay with a bank issued American Express credit card, and a 3.5% charge when you pay with an American Express or Diners Club credit card.

Please note that furnishings and fixtures may vary between the different apartments. Views of the marina are not guaranteed.

Please note that most 2 bedroom apartments have stairs, and no water views.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 1544 reviews
Cleanliness: 7.15
Service: 9.15
Location: 8.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.35
Overall Experience: 8.35
S
Stone • family_with_children • au
8
Pros:

Location and size

Cons:

Mould and little ants

2026-04-18 • via Nuitee
B
Bec • extended_group • au
9
2026-04-16 • via Nuitee
C
Christine • couple • au
10
Great location close to everything we needed
Pros:

Fantastic location, close to restaurants and hotels and easy walk to the Strand but quiet.

Cons:

Room was a bit dated but would still return without hesitation.

2026-04-13 • via Nuitee
N
Nelson • family_with_children • au
8
Good value for money. Hood parking. Good location
Pros:

Location

Cons:

Nothing

2026-04-11 • via Nuitee
K
Kenneth • family_with_children • au
10
2026-04-08 • via Nuitee
K
Kerapa • family_with_children • au
10
2026-04-07 • via Nuitee
P
Pascal • family_with_children • fr
8
Ok pour une nuit.👍
2026-04-06 • via Nuitee
G
Gwen • family_with_children • au
7
2026-04-06 • via Nuitee
W
Waigana • family_with_children • au
1
Pros:

Nothing

Cons:

The staff was"nt friendly Plumbing issues water leaking from bathroom in room 6, , our room got.cleaned while our personal bwlonging were srill in the room, so it was like.invading our privacy., staff jist assume we was takimg towel, when it was our babies nappies, he was adement it was there towel.

2026-04-05 • via Nuitee
C
Cathy • extended_group • au
4
Pros:

Location is great

Cons:

Property wasn’t very clean, dust all over the laps and wardrobe and i found a cockroach in the room. Mattress also sagging which makes it uncomfortable to sleep.

2026-04-05 • via Nuitee
R
Richard • couple • nz
8
2026-04-03 • via Nuitee
S
starr • family_with_children • au
10
2026-04-01 • via Nuitee
V
Violetta • extended_group • de
7
Ganz gut
Pros:

Die Lage und das Zimmer war auch sehr schön

Cons:

Die Anlage des Hotels wie das Schwimmbad waren nicht einladend

2026-04-01 • via Nuitee
W
Walden • couple • au
10
Great overall 10/10
Pros:

Clean,spacious

Cons:

Nothing

2026-03-31 • via Nuitee
M
Matthew • couple • au
4
Cons:

Was very noisey this time don’t know why

2026-03-29 • via Nuitee
T
Trudi • extended_group • au
10
2026-03-29 • via Nuitee
C
Chantelle • family_with_children • au
7
Pros:

2 rooms

Cons:

Needs updating

2026-03-29 • via Nuitee
E
elizabeth • couple • au
9
Good value for money
Pros:

Clean and tidy

Cons:

Lo action

2026-03-29 • via Nuitee
C
Celese • family_with_children • au
10
Lovely customer service and clean, quiet accommodation - perfect for our needs.
Pros:

It’s very private and safe, and we find it to be quiet enough for solid rests during sporting tournaments.

2026-03-28 • via Nuitee
C
Clay • solo_traveller • au
9
2026-03-27 • via Nuitee