Park Regis Anchorage

Hotels
8.2 (1544 reviews)
51 Palmer Street , Townsville , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious apartments
Cons:
Cleanliness issues
Uncomfortable beds
Aged facilities

Categories

Cleanliness
7.15
Multiple mentions of unclean conditions and required renovations.
Service
9.15
Staff were extremely accommodating and helpful throughout the reviews.
Location
8.65
Repeatedly noted as a strong point of the hotel, with many guests praising the convenience.
Room Quality
7.65
Mixed sentiments; some rooms described as old and uncomfortable.
Amenities
8.15
Facilities generally considered adequate, though some noted maintenance issues.
Value for Money
8.15
Guests found the pricing reasonable for the offerings, although some issues noted.
Food and Beverage
8.35
Not specifically mentioned; assumed standard quality for this hotel tier.
Overall Experience
8.35
General sentiments indicate a good experience, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:14

Property Description

Luxurious Accommodation
Experience comfort and convenience in our air-conditioned rooms with cable TV and free WiFi. Choose from a variety of self-contained options, some with stunning views from private balconies.

Prime Location
Located in the heart of Townsville, enjoy easy access to entertainment, dining, and the Magnetic Island Ferry Terminal. Immerse yourself in the vibrant city life, just steps away from restaurants, bars, and the Jupiters Casino.

Exciting Activities
Indulge in water sports, golf, and rainforest tours, or unwind by our outdoor pool after a day exploring the Great Barrier Reef. Discover the best of Townsville's lifestyle and attractions during your stay.

Book now for an unforgettable experience at Park Regis Anchorage.

Important information:

A credit card guarantee is required at time of booking.

The person registering at check-in must be at least 18 years of age and must provide a valid photo ID and credit card. The ID and credit card must be in the same name as the guest's name on the booking confirmation.
A record and/or copy of this ID and credit card may be retained to minimize the risk of fraudulent usage and for verification purposes.

Reception hours are as follows:
07:00 to 20:00 Monday to Friday
08:00 to 17:00 Saturday
08:00-16:30 Sunday
09:00-17:00 Public Holidays
If you expect to arrive outside reception opening hours, please inform Park Regis Anchorage in advance, using the contact details found on the booking confirmation.

Please note that there is a 0.90% charge when you pay with a Visa, Mastercard or BankCard credit card, a 3.3%% charge when you pay with a bank issued American Express credit card, and a 3.5% charge when you pay with an American Express or Diners Club credit card.

Please note that furnishings and fixtures may vary between the different apartments. Views of the marina are not guaranteed.

Please note that most 2 bedroom apartments have stairs, and no water views.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 1544 reviews
Cleanliness: 7.15
Service: 9.15
Location: 8.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.35
Overall Experience: 8.35
M
May • extended_group • au
5
The guy manager is rude
Pros:

Great Location

Cons:

The manager is rude. He can’t escalate the problem in a nice way. I am a manager myself in a hospitality and I know how to escalate a problem in a nice way.
Especially if it’s about the customer safety.

My partner went to him and ask why his so rude to my sister and as expected he gave him the same behaviour.

He shouldn’t be in there facing customers concern if he can’t even calm himself with the situation.

2026-03-07 • via Nuitee
A
Aaron • solo_traveller • au
6
2026-03-02 • via Nuitee
A
Adele • family_with_children • au
7
Pleasant stay, good value for money
Pros:

Great location.
Room was clean & tidy
Friendly & helpful staff

Cons:

Rooms are a bit out dated.

2026-03-02 • via Nuitee
R
Reannen • couple • au
10
Excellent
Pros:

Very clean and pleasantly surprised at how nice the accommodation was . I will definitely stay again

Cons:

The lift was a tad hot felt like a heater was on .

2026-03-01 • via Nuitee
K
Katrina • couple • au
10
2026-02-26 • via Nuitee
B
Brad • solo_traveller • au
8
2026-02-25 • via Nuitee
S
Scott • family_with_children • au
9
2026-02-24 • via Nuitee
N
Nikita • family_with_children • au
8
2026-02-22 • via Nuitee
A
Ashley-Rose • family_with_children • au
8
2026-02-22 • via Nuitee
J
Jeff • couple • au
8
2026-02-13 • via Nuitee
T
Trine • extended_group • no
7
Cons:

Lite hyggelig personalet

2026-02-12 • via Nuitee
A
Ashley-Rose • family_with_children • au
10
2026-02-12 • via Nuitee
G
Glenda • couple • au
8
2026-02-12 • via Nuitee
K
Kylie • solo_traveller • au
8
Good for an overnight stay.
Pros:

Location, close to everything.

Cons:

Curtains didn’t fit across the full window, blanket on bed would have been good. Decor little dated.

2026-02-11 • via Nuitee
G
GEORGE THAKARAPPALLIL • couple • au
5
2026-02-11 • via Nuitee
C
Carl • family_with_children • nz
9
2026-02-08 • via Nuitee
T
Taro • family_with_children • au
5
The layout of the unit was good, but it was so filthy. The air cons and the walls and doors were gross. Even the side ta
Pros:

Location

Cons:

Filthy

2026-02-08 • via Nuitee
B
Bruce • extended_group • au
10
Great time
Pros:

Good price clean very good

Cons:

there is nothing to dise like

2026-01-29 • via Nuitee
A
Ashley-Rose • family_with_children • au
10
Perfect
Pros:

Safe and convenient

Cons:

Steps lol

2026-01-27 • via Nuitee
T
Tamara • couple • au
8
Perfect for what we needed close to nearby facilities
Pros:

Clean and comfortable

Cons:

Outside chairs need to be replaced very unsafe

2026-01-27 • via Nuitee