Novotel Lisboa

Hotels
Novotel
8.2 (7736 reviews)
Av. José Malhoa 1-1A , Lisbon , pt

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Hot water issues
Renovations affecting experience
Comfort of beds

Categories

Cleanliness
7.66
Issues mentioned with hot water and cleanliness in some areas.
Service
9.13
Staff is described as friendly and helpful.
Location
8.97
Good location appreciated by many guests.
Room Quality
7.62
Some complaints about comfort and amenities in rooms.
Amenities
7.15
Renovations affected available amenities; limited hot water.
Value for Money
8.11
Generally good value but some guests felt the pricing was high given issues.
Food and Beverage
8.66
Breakfast good but service arrangements were poor.
Overall Experience
8.33
Mixed feelings due to construction and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:34

Property Description

Modern Design Rooms with Free Wi-Fi
Experience comfort and convenience in our spacious rooms at Novotel Lisboa. Enjoy modern design, flat-screen TVs, and complimentary coffee&tea facilities. Plus, with free Wi-Fi, you can stay connected throughout your stay.

Delicious Dining Options
Indulge in a culinary journey at our Bicicleta Restaurant, offering a mix of international and Portuguese cuisine until 23:00. Whether you're craving a full meal or just a snack, we have you covered with a diverse menu to satisfy your taste buds.

Fitness Center and Outdoor Pool
Stay active and refreshed during your stay with us. Work out in our fitness center and then cool off with a relaxing swim in our outdoor seasonal pool. The perfect way to unwind after a day of exploring Lisbon.

Ready to experience the perfect blend of comfort and convenience at Novotel Lisboa? Book your stay now and make the most of your visit to Lisbon!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that all guests including children need to provide a valid ID or passport at check-in.

Minors not accompanied by their parents must have a declaration or authorization to stay, issued by the holder of rights of custody.

Please note that pets will incur an additional charge of EUR 39 per night per pet.

Please note that a maximum of 2 pets is allowed per room.

Please note that renovation work in the ground floor and façade will be carried out from Monday to Friday from 10:00 to 18:00 and some rooms may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Oct 21, 2025 until Wed, Apr 15, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 12 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 7736 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.97
Room Quality: 7.62
Amenities: 7.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.33
A
Ana family_with_children pt
8
Pros:

Localização excelente e quarto com dimensões generosas.
Bom pequeno almoço.

Cons:

Tinham apenas gel de banho, shampo e sabonete líquido. Pedi toucas de banho e trouxeram toucas daquelas para segurar cabelos, mas não impermeáveis.
A sala do pequeno almoço era pequena para o número de hóspedes (estão em obras, não sei se era uma solução temporária), o que originou grandes filas de espera. Além disso, tinha carpete no chão (compreende-se por causa do barulho nos corredores, mas não num local com comida).
O sumo de laranja não era natural, o que não é compatível com um hotel deste valor e qualidade.

2026-04-11 via Nuitee
A
Ana family_with_children pt
10
2026-04-11 via Nuitee
V
Vanda solo_traveller pt
10
2026-04-11 via Nuitee
G
Gaurav solo_traveller in
5
I would have avoided if I knew about the renovations.
Pros:

Very friendly staff.

Cons:

Property is under renovation but it was not mentioned anywhere.

2026-04-11 via Nuitee
I
Idneida family_with_children fr
8
2026-04-10 via Nuitee
M
Muhammad Rehan family_with_children gb
8
2026-04-10 via Nuitee
P
Paulo family_with_children pt
9
Pros:

Os quartos

Cons:

As obras mas compreendo

2026-04-10 via Nuitee
V
Vanesa family_with_children es
7
Precio elevado y en obras.
Pros:

El personal

Cons:

La ubicación, muy alejado de la zonas que teníamos previsto visitar y que está en obras, el precio también me pareció elevado dado que estaba en obras y en mi caso por el precio que pagamos la noche no incluía el desayuno. La manilla de la puerta del baño rota.

2026-04-10 via Nuitee
P
Patricia family_with_children es
8
Estancia larga con niños pequeños
Pros:

Habitación familiar amplia y limpia. A pesar de que había afluencia en el comedor en el desayuno, estaba muy bien organizado y rápidamente te sentaban.

Cons:

Que estaba en plena reforma y había ruidos por obras

2026-04-10 via Nuitee
R
remedios solo_traveller es
7
Pros:

Muy bueno el desayuno

Cons:

La ventilacion hacia muchisimo ruido se lo comenté varias veces al personal y no nos hicieron ni caso.

2026-04-10 via Nuitee
E
Emma family_with_children gb
8
Good functional hotel
Pros:

Bedrooms clean and nice layout with good sized modern bathroom
Bed very comfortable
Parking great plus if you have your own car

Cons:

We weren’t aware / made aware of the property having improvement works done meaning the pool couldn’t be used

2026-04-10 via Nuitee
C
Chima family_with_children gb
9
2026-04-09 via Nuitee
F
Fabienne family_with_children ch
9
Pros:

Die Zimmer waren stilvoll eingerichtet

Cons:

Der Frühstücksraum war im Keller und nicht sehr gemütlich

2026-04-09 via Nuitee
J
Jorge Esteban family_with_children co
7
2026-04-09 via Nuitee
A
Anton family_with_children pl
10
Pros:

stayed for 1 night to catch bus at sete rios in the morning. everything was as you would expected in this type of hotels

2026-04-09 via Nuitee
M
Mourin family_with_children ca
10
Excellent one
Pros:

Location excellent! Breakfast was great! Everything was smooth

2026-04-09 via Nuitee
family_with_children es
6
2026-04-09 via Nuitee
S
Sara family_with_children es
8
Pros:

Buena localización, cercano al metro.

2026-04-09 via Nuitee
B
Bernhard solo_traveller at
10
2026-04-09 via Nuitee
M
Miguel family_with_children pt
10
2026-04-09 via Nuitee