Novotel Lisboa

Hotels
Novotel
8.2 (8681 reviews)
Av. José Malhoa 1-1A , Lisbon , pt

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Hot water issues
Renovations affecting experience
Comfort of beds

Categories

Cleanliness
7.66
Issues mentioned with hot water and cleanliness in some areas.
Service
9.13
Staff is described as friendly and helpful.
Location
8.97
Good location appreciated by many guests.
Room Quality
7.62
Some complaints about comfort and amenities in rooms.
Amenities
7.15
Renovations affected available amenities; limited hot water.
Value for Money
8.11
Generally good value but some guests felt the pricing was high given issues.
Food and Beverage
8.66
Breakfast good but service arrangements were poor.
Overall Experience
8.33
Mixed feelings due to construction and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:34

Property Description

Modern Design Rooms with Free Wi-Fi
Experience comfort and convenience in our spacious rooms at Novotel Lisboa. Enjoy modern design, flat-screen TVs, and complimentary coffee&tea facilities. Plus, with free Wi-Fi, you can stay connected throughout your stay.

Delicious Dining Options
Indulge in a culinary journey at our Bicicleta Restaurant, offering a mix of international and Portuguese cuisine until 23:00. Whether you're craving a full meal or just a snack, we have you covered with a diverse menu to satisfy your taste buds.

Fitness Center and Outdoor Pool
Stay active and refreshed during your stay with us. Work out in our fitness center and then cool off with a relaxing swim in our outdoor seasonal pool. The perfect way to unwind after a day of exploring Lisbon.

Ready to experience the perfect blend of comfort and convenience at Novotel Lisboa? Book your stay now and make the most of your visit to Lisbon!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that all guests, including children, need to provide a valid ID or passport at check-in.

Minors not accompanied by their parents must have a declaration or authorisation to stay, issued by the holder of rights of custody.

Please note that pets will incur an additional charge of EUR 49 per night per pet. Please note that a maximum of 2 pets is allowed per room.

Please note that renovation work in the ground floor and façade will be carried out from Monday to Friday from 10:00 to 18:00, and some rooms may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.2
Based on 8681 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.97
Room Quality: 7.62
Amenities: 7.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.33
J
Jorge family_with_children pt
8
2026-08-29 via Nuitee
K
Karine family_with_children ca
7
2026-08-29 via Nuitee
A
Arlete solo_traveller ao
10
2026-08-29 via Nuitee
G
Geolvin solo_traveller gb
9
2026-08-29 via Nuitee
P
paul family_with_children us
8
Pros:

Close to everything

Cons:

They were in constructions
No free parking

2026-08-29 via Nuitee
M
Marcia family_with_children pt
10
2026-08-29 via Nuitee
S
Sara Romana solo_traveller pt
9
Pros:

Todo o hotel em si está moderno e superou as minhas expectativas, muito bonito, aconchegante e funcionários muitoooo simpáticos. Apesar de os aviões passarem mesmo pertinho e ser muito ruído... No quarto não havia qualquer tipo de ruído. Muito bem isolado.

Cons:

As almofadas.

2026-08-28 via Nuitee
S
Sara family_with_children es
2
Muy mal, no volveré
Pros:

El desayuno correcto, pero no había mucha variedad de pan y no había tostador. La ubicación un poco regular, había que coger coche para casi todo, y no había nada cerca. El bar lo mejor, muy buena cocina.

Cons:

La relación calidad precio. Pague un alto precio para una habitación bastante pequeña en la que el aire acoindicionado sonaba mucho. Avisé dos veces en recepción y me dijeron que iba a enviar a alguien de mantenimiento, pero nunca llegó. Pagué mas de lo que considero por una habitación en la que no pude dormir porque o pasábamos calor o el reunido no me dejaba descansar. Muy mal, no volveré.

2026-08-28 via Nuitee
S
Susana solo_traveller es
10
Pros:

La habitación muy grande tenía nevera y botella de agua de bienvenida.
El baño muy completo, secador de pelo y ducha muy amplia.
El desayuno muy completa y la piscina pequeña pero suficiente.

Las camas muy comodas

Cons:

Un poco alejado del centro pero buena conexión tanto con autobús como con metro.

2026-08-28 via Nuitee
I
Ismael family_with_children es
9
2026-08-28 via Nuitee
B
Boualem family_with_children gb
8
Good hotel so far
Pros:

Staff

Cons:

The price

2026-08-28 via Nuitee
D
Diana solo_traveller pt
8
2026-08-28 via Nuitee
A
AnuskaA solo_traveller es
9
2026-08-28 via Nuitee
S
Silvestro solo_traveller it
8
Pros:

La pulizia in generale, i servizi di colazione e piscina e il comfort della camera

Cons:

Nulla di particolare

2026-08-28 via Nuitee
N
Nosirova solo_traveller pt
10
Pros:

Tudo gostamos muito obrigada

2026-08-28 via Nuitee
M
Marion solo_traveller de
10
Pros:

Toller Empfang, schöne Begrüßung am Morgen, tolles Frühstück. Bequeme Betten, Familien-Zimmer gut ausgestattet.

2026-08-27 via Nuitee
H
Hajjaoui family_with_children ma
9
2026-08-27 via Nuitee
M
Marilia solo_traveller fr
9
2026-08-27 via Nuitee
J
julien family_with_children fr
9
2026-08-27 via Nuitee
J
Joana family_with_children lu
3
2026-08-27 via Nuitee