Novotel Lisboa

Hotels
•
Novotel
8.2 (7667 reviews)
Av. José Malhoa 1-1A , Lisbon , pt

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Hot water issues
Renovations affecting experience
Comfort of beds

Categories

Cleanliness
7.66
Issues mentioned with hot water and cleanliness in some areas.
Service
9.13
Staff is described as friendly and helpful.
Location
8.97
Good location appreciated by many guests.
Room Quality
7.62
Some complaints about comfort and amenities in rooms.
Amenities
7.15
Renovations affected available amenities; limited hot water.
Value for Money
8.11
Generally good value but some guests felt the pricing was high given issues.
Food and Beverage
8.66
Breakfast good but service arrangements were poor.
Overall Experience
8.33
Mixed feelings due to construction and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:34

Property Description

Modern Design Rooms with Free Wi-Fi
Experience comfort and convenience in our spacious rooms at Novotel Lisboa. Enjoy modern design, flat-screen TVs, and complimentary coffee&tea facilities. Plus, with free Wi-Fi, you can stay connected throughout your stay.

Delicious Dining Options
Indulge in a culinary journey at our Bicicleta Restaurant, offering a mix of international and Portuguese cuisine until 23:00. Whether you're craving a full meal or just a snack, we have you covered with a diverse menu to satisfy your taste buds.

Fitness Center and Outdoor Pool
Stay active and refreshed during your stay with us. Work out in our fitness center and then cool off with a relaxing swim in our outdoor seasonal pool. The perfect way to unwind after a day of exploring Lisbon.

Ready to experience the perfect blend of comfort and convenience at Novotel Lisboa? Book your stay now and make the most of your visit to Lisbon!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that all guests including children need to provide a valid ID or passport at check-in.

Minors not accompanied by their parents must have a declaration or authorization to stay, issued by the holder of rights of custody.

Please note that pets will incur an additional charge of EUR 39 per night per pet.

Please note that a maximum of 2 pets is allowed per room.

Please note that renovation work in the ground floor and façade will be carried out from Monday to Friday from 10:00 to 18:00 and some rooms may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Oct 21, 2025 until Wed, Apr 15, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 12 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 7667 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.97
Room Quality: 7.62
Amenities: 7.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.33
J
Joaquim • couple • pt
8
2026-02-14 • via Nuitee
P
Patrique • family_with_children • pt
8
2026-02-12 • via Nuitee
W
Willem • solo_traveller • pt
9
Pros:

Room was spacious

2026-02-12 • via Nuitee
A
Andreia • family_with_children • pt
10
2026-02-11 • via Nuitee
N
Nuno • solo_traveller • pt
3
2026-02-11 • via Nuitee
E
Emanuel • family_with_children • fr
10
2026-02-11 • via Nuitee
A
Andreia • family_with_children • pt
10
2026-02-11 • via Nuitee
M
Manuel • family_with_children • pt
10
2026-02-10 • via Nuitee
R
Ricardo • solo_traveller • pt
1
Horrível
Pros:

Quartos

Cons:

Hall da entrada todo desarrumado
Funcionários não sabiam explicar as questões colocadas
Cobranças endividas do estacionamento
Secador do cabelo não funcionava

2026-02-09 • via Nuitee
D
David • family_with_children • es
9
2026-02-08 • via Nuitee
V
VALERIE • solo_traveller • fr
6
Pas terrible
Cons:

En travaux
Panne d’électricité
Froid dans la chambre

2026-01-30 • via Nuitee
T
Tiago • family_with_children • br
10
2026-01-30 • via Nuitee
A
Anderson • family_with_children • br
3
Péssima!!! Pode fechar as portas!!!
Pros:

De nada

Cons:

Inacreditável ter ficado mais de 12 horas sem energia no hotel!!! Um hotel 4 estrelas sem gerador de energia para atender as suas acomodações.

2026-01-30 • via Nuitee
M
Mario Teruo • family_with_children • br
7
Pros:

Todos foram atenciosos; possui estacionamento próprio (pago à parte).

Cons:

Estivemos hospedados em janeiro/26 e o hotel estava passando por uma renovação então o térreo estava em obras, com alguma poeira na entrada. Nos quartos que ficamos (4° andar), o ar condicionado não aquecia e isto me incomodou pois era inverno. O hotel não está próximo do centro histórico então é necessário pegar o metrô.

2026-01-30 • via Nuitee
R
Rahul • solo_traveller • gb
5
Pros:

Recién reformado

Cons:

Los servicios ni la piscina estaba abierto ni la tele en la habitación

2026-01-29 • via Nuitee
C
Carles • solo_traveller • es
7
2026-01-29 • via Nuitee
M
Magdalena • family_with_children • pl
9
Pros:

Well located hotel, close to the airport. Good breakfast.

Cons:

Some parts of the hotel were under renovation, so breakfast was disturbed by construction sounds.

2026-01-29 • via Nuitee
S
Sara • family_with_children • pt
9
2026-01-28 • via Nuitee
F
Figueredo Arias • family_with_children • us
10
Pros:

Las camas son super comodas

2026-01-27 • via Nuitee
C
Carmen Juliana • family_with_children • ch
5
2026-01-27 • via Nuitee