Novotel Lisboa

Hotels
•
Novotel
8.2 (8681 reviews)
Av. José Malhoa 1-1A , Lisbon , PT
+351 21 724 4800

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Hot water issues
Renovations affecting experience
Comfort of beds

Categories

Cleanliness
7.66
Issues mentioned with hot water and cleanliness in some areas.
Service
9.13
Staff is described as friendly and helpful.
Location
8.97
Good location appreciated by many guests.
Room Quality
7.62
Some complaints about comfort and amenities in rooms.
Amenities
7.15
Renovations affected available amenities; limited hot water.
Value for Money
8.11
Generally good value but some guests felt the pricing was high given issues.
Food and Beverage
8.66
Breakfast good but service arrangements were poor.
Overall Experience
8.33
Mixed feelings due to construction and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:34

Property Description

Modern Design Rooms with Free Wi-Fi
Experience comfort and convenience in our spacious rooms at Novotel Lisboa. Enjoy modern design, flat-screen TVs, and complimentary coffee&tea facilities. Plus, with free Wi-Fi, you can stay connected throughout your stay.

Delicious Dining Options
Indulge in a culinary journey at our Bicicleta Restaurant, offering a mix of international and Portuguese cuisine until 23:00. Whether you're craving a full meal or just a snack, we have you covered with a diverse menu to satisfy your taste buds.

Fitness Center and Outdoor Pool
Stay active and refreshed during your stay with us. Work out in our fitness center and then cool off with a relaxing swim in our outdoor seasonal pool. The perfect way to unwind after a day of exploring Lisbon.

Ready to experience the perfect blend of comfort and convenience at Novotel Lisboa? Book your stay now and make the most of your visit to Lisbon!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that all guests, including children, need to provide a valid ID or passport at check-in.

Minors not accompanied by their parents must have a declaration or authorisation to stay, issued by the holder of rights of custody.

Please note that pets will incur an additional charge of EUR 49 per night per pet. Please note that a maximum of 2 pets is allowed per room.

Please note that renovation work in the ground floor and façade will be carried out from Monday to Friday from 10:00 to 18:00, and some rooms may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.2
Based on 8681 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.97
Room Quality: 7.62
Amenities: 7.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.33
L
Lee Kimhi • family_with_children • il
9
Pros:

Nice spacious room, very comfortable. The breakfast buffet is delicious with a good variety

Cons:

Nothing

2026-10-14 • via Nuitee
S
Sandra-vigo • solo_traveller • es
10
Una buena estancia en Lisboa.
Pros:

Somos una familia con dos niños.La habitación bien, la cama y el sofácama muy cómodos. Todo moderno. Hasta tenía un secador de pelo potente, jabón y champú de sobra. Nos ponían una botella de agua cada día y café en la habitación de cortesía.Nos tocó en la 7 planta y ningún ruido.
Cogimos con desayuno incluido que estaba todo muy rico y gran variedad. Una noche cenamos en el hotel y el restaurante de 10.
Los empleados muy amables en todo momento.
Hay a 10 minutos caminando una parada del metro que va directo al centro.

Cons:

La habitación poco espacio y el armario un poco pequeño para 4 personas.
Que para poder ir a la piscina tienes que atravesar por el comedor porque por el ascensor directo no podías que estan con obras.
Está alejado del centro y el sitio para aparcar es casi todo de pago.
El parking del hotel no es gratis para los clientes tienes que pagar aparte.

2026-10-13 • via Nuitee
D
Daniel • family_with_children • es
10
2026-10-13 • via Nuitee
J
J. Alper • solo_traveller • mz
10
I’m definitely coming back in the near future.
Pros:

The bedroom is exceptional with very clean carpets, a really nice shower. The breakfast is incredible and the staff is always there to assist the guests.

Cons:

Nothing comes to mind.

2026-10-13 • via Nuitee
H
helene • extended_group • ca
10
2026-10-13 • via Nuitee
H
helene • extended_group • ca
10
2026-10-13 • via Nuitee
M
Mahogany • solo_traveller • ao
10
2026-10-13 • via Nuitee
B
Bruno • family_with_children • br
8
Pros:

Estrutura, limpeza, localização

Cons:

Problema com secador e telefone, não resolvido

2026-10-13 • via Nuitee
P
Pauline • solo_traveller • gb
9
2026-10-12 • via Nuitee
J
Julio • family_with_children • br
10
Excelente hotel, retornaria sem dúvida.
Pros:

Equipe atenciosa, quarto novo com boas camas e banheiro excelente. O café da manhã é excelente, sendo o melhor dentre as minhas hospedagens em Portugal e Espanha. Fiz uso do guarda volumes gratuito. Há um shopping próximo que possui uma boa praça de alimentação e lojas.

Cons:

Apesar de estar localizado próximo a duas estações de metro, o hotel fica no alto de uma ladeira. Portanto, para quem vai chegar no hotel de metro, pode ser um pouco cansativo.

2026-10-12 • via Nuitee
F
Frédéric • family_with_children • fr
10
2026-10-12 • via Nuitee
M
maria do mar • solo_traveller • pt
6
Pros:

Eu acordei muito cedo para ir para o aeroporto também. Sai 3.45h.mas gostei do conforto quarto. Do espaço

Cons:

Do barulho dos aviões a passar. Não tem boa insonorização.

2026-10-12 • via Nuitee
G
guohua • extended_group • pt
10
2026-10-12 • via Nuitee
M
Mateus • solo_traveller • br
8
2026-10-12 • via Nuitee
M
Matilde • family_with_children • es
8
Pros:

Todo muy bien. El desayuno variado y las instalaciones en muy buen estado. La ubicación perfecta y cerca del metro. El personal muy amable.

2026-10-12 • via Nuitee
G
guohua • extended_group • pt
10
2026-10-12 • via Nuitee
O
Ortillia • family_with_children • nl
9
Nice stay beforr catching the ferry, good breakfast
Pros:

Friendly staff, clean

2026-10-11 • via Nuitee
L
Luis • solo_traveller • mz
9
Um hotel simpático, que vale e pena visitar.
Pros:

Pessoal educado, quarto espaçoso, pequeno almoço rico, boa Internet, tudo limpinho. Mas o pessoal é TOP

Cons:

Não tem ninguém para ajudar com aa malas.

2026-10-11 • via Nuitee
C
César • family_with_children • pt
9
Bom e sossegado
Pros:

Fiquei apenas 1 noite, mas achei o quarto muito bom.. boa insonorização, confortável, e limpo.
Na minha opinião, o pequeno almoço teve uma excelente qualidade, já estive em hotéis de 5 estrelas com menos qualidade. Fiquei muito satisfeito

Cons:

Não tenho nada a apontar.

2026-10-11 • via Nuitee
D
Deb • solo_traveller • au
10
Highly recommended.+++
Pros:

Excellent service.
Friendly,helpful staff.
Great location.
Well equipped and spacious rooms.
Clean, tidy, well maintained.
Will use this hotel for future trips.

2026-10-11 • via Nuitee