Das Schloss Burgellern - Genuss und Geschichte seit 1726

Hotels
8.8 (457 reviews)
Kirchplatz 1 , Scheßlitz , de

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and quiet rooms
Charming location
Cons:
Unfriendly staff
Unclear pet policy

Categories

Cleanliness
8.05
Some complaints regarding cleanliness and maintenance of the swimming pool were noted.
Service
8.55
Mixed reviews with some staff being unfriendly and unprofessional, but some mentions of friendly service.
Location
9.55
The hotel is ideally located in a charming setting, perfect for visiting nearby attractions.
Room Quality
9.05
Rooms were noted to be warm, clean, and very quiet, with some excellent features.
Amenities
8.55
Facilities like the wellness area were mentioned, though some logistical issues were raised.
Value for Money
9.05
Generally considered fair considering the quality and the location of the hotel.
Food and Beverage
8.55
Breakfast was highlighted positively, but limited dinner options and cold dishes were a concern.
Overall Experience
9.05
Despite some negatives, many enjoyed their stay and would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 09:03

Property Description

Luxurious Accommodation
Experience the charm of Schloss Burgellern, a former bishop’s residence nestled within a private park. Indulge in elegantly furnished rooms featuring antique Italian furniture, modern amenities, and complimentary Wi-Fi.

Culinary Delights
Savor a delightful blend of Franconian and Italian cuisines at our on-site restaurant. Treat yourself to locally brewed beers in the picturesque beer garden, offering a perfect setting to unwind after a day of exploration.

Outdoor Adventures
Explore the scenic Franconian Switzerland region with ease using our rental bicycles. Discover the nearby hiking trails, including the famous Frankenweg, and immerse yourself in nature. Bamberg's attractions are just a short drive away, promising a memorable stay.

Book now to elevate your stay at Schloss Burgellern and create unforgettable memories in Schesslitz!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Oct 20, 2025 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 16 years old stay for € 34 per person per night when using an existing bed.
    Children from 6 years old to 16 years old stay for € 34 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 457 reviews
Cleanliness: 8.05
Service: 8.55
Location: 9.55
Room Quality: 9.05
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 8.55
Overall Experience: 9.05
S
Sebastian solo_traveller de
10
Perfekt um Kraft zu tanken.
Pros:

Top Lage, Ruhe und super Frühstück.

2026-01-24 via Nuitee
C
Christina couple de
8
Schöne kleine Auszeit
Pros:

Das Essen hat überzeugt durch Frische & Qualität.
Die Mitarbeitenden allesamt sehr herzlich, sympathisch und sehr entgegenkommend

2026-01-21 via Nuitee
J
Jennifer family_with_children de
10
2026-01-19 via Nuitee
C
Celine couple de
10
2026-01-12 via Nuitee
E
Ewelina family_with_children pl
10
2026-01-10 via Nuitee
C
Christian couple de
8
2026-01-09 via Nuitee
couple de
10
2026-01-04 via Nuitee
J
Johann-Michael solo_traveller de
9
2025-12-28 via Nuitee
G
Gerald couple de
8
2025-12-22 via Nuitee
M
Michael Litzenberg couple de
4
Reine Enttäuschung!!!
Pros:

Ruhige Lage, mehr in meinen leider nicht

Cons:

Ein Zimmer gebucht, wo in der Bildergalerie des Zimmers die Decken wunderschön verziert waren. Wir haben dann leider im Nebenhaus ein stinknormales Zimmer bekommen. Sehr enttäuschend für den Preis. Auf Fragen nach dem richtigen Zimmer hieß es dann nur, wir haben nur einen Raum mit Deckenverzierungen. Ja, das war dann ein Konferenzraum.
Fakt ist, es wird mit Zimmern geworben, die es nicht gibt. Das sollte fairerweise dann in den Bilder bei Booking auch entsprechend angepasst werden.
Ich habe das teure Zimmer nur deswegen gebucht und hätte nochmale Zimmer ohne Ende für viel weniger Geld buchen können.

Reine Enttäuschung !!!

2025-12-14 via Nuitee
I
Igor couple de
10
2025-11-25 via Nuitee
D
Dag couple us
8
2025-10-25 via Nuitee
H
Hedwig solo_traveller de
7
2025-10-20 via Nuitee
J
Janina family_with_children pl
5
Disappointing stay due to unfriendly staff, unclear pet policy, and poor service quality.
Pros:

The room was warm, clean, and very quiet. The staff kindly provided an orthopedic pillow upon request, which made my stay even more comfortable.

Cons:

My stay was unfortunately very disappointing. I had clearly informed the hotel in advance that I was traveling with both a cat and a dog. However, at check-in the receptionist reacted in an unkind and aggressive manner, insisting that only one pet was allowed — despite the prior confirmation. When I asked what to do, I received a reluctant “Fine, whatever.” This was very unpleasant and unprofessional.

There was no clear information on the website or Booking about any pet fees, yet at check-out I was charged €30 for my Labrador (around 32–35 kg) and €10 for my cat. I travel frequently across Europe with my pets, and this is the first time I’ve experienced such unclear and unfriendly handling.

The staff could be much more polite and attentive. Dinner options were limited (only 7 out of 12 items available), and the breakfast buffet was disappointing — hot dishes were cold.

Overall, I cannot recommend this hotel, mainly due to the poor attitude of the staff and lack of transparency about pet policies.

2025-10-20 via Nuitee
K
Kerstin extended_group de
8
2025-10-12 via Nuitee
S
Susanne couple de
9
Es war bis auf die kleine Enttäuschung wegen des Schwimmbeckens ganz wunderbar und ein Höhepunkt war das großartige Esse
Pros:

Lage, Ausstattung, Personal

Cons:

der Naturpool war aus verschieden Gründen sehr verdreckt und nichts nutzbar. Hierfür waren teils äußere Umstände verantwortlich, die das Hotel nicht beeinflussen konnte, trotzdem wäre es bei dem Preis wünschenswert gewesen, dass vielleicht mehr Aufwand betrieben wird, um das Schwimmbecken zu säubern.

2025-10-11 via Nuitee
L
Lucia couple de
10
2025-10-08 via Nuitee
R
Rita couple ch
9
2025-10-07 via Nuitee
J
Jörg family_with_children de
8
Schönes Ambiente, sehr gutes Frühstück
Pros:

Das historische Gebäude, in dem jetzt ein Hotel untergebracht ist, hat einen gewissen Charme.Der Schlosspark ist sehr einladend für lange Spaziergänge

Cons:

Der Wellnessbereich ist in einem anderen Gebäude untergebracht.Es ist zwar nicht wirklich weit zu gehen, aber doch eher unpraktisch die Tasche zu tragen und sich komplett anziehen zu müssen um ins Zimmer zurück zu gelangen

2025-10-04 via Nuitee
J
Jens couple de
7
2025-10-03 via Nuitee