Holiday Inn Express & Suites Bradley Airport by IHG

Hotels
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Holiday Inn Express
8.5 (917 reviews)
600 Spring Street , Windsor Locks , us

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Good shuttle service
Cons:
Housekeeping issues
Limited dining options
Noisy heater
Too cold pool

Categories

Cleanliness
8.33
Room cleanliness is noted as very good, but there were complaints about housekeeping and cleanliness issues during the stay.
Service
9.3
Front desk staff were described as friendly and efficient, providing good service overall.
Location
8.84
Convenient location close to the airport with easy shuttle service.
Room Quality
8.79
Rooms were described as nice sized and quiet, contributing positively to the experience.
Amenities
7.82
Highlighted need for better pool maintenance and more consistent housekeeping services.
Value for Money
8.28
General value perceived positively, but some complaints about amenities not meeting expectations.
Food and Beverage
7.33
Breakfast options noted to be below standard compared to overall expectations.
Overall Experience
9.3
Overall impression is mostly positive, with many expressing a willingness to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:45

Property Description

Convenient Location and Transportation
This hotel offers 24-hour shuttle service to Bradley Airport, just 1 mile away, and is a short 20-minute drive from Hartford city centre.

Relaxing Amenities
Enjoy the indoor pool and stay connected with free Wi-Fi in every room. Each room also includes a flat-screen TV, microwave, refrigerator, and coffee-making facilities for your convenience.

Fitness and Business Facilities
Keep up with your workout routine in the on-site fitness room, and take advantage of the business centre for any work needs. Start your day right with a complimentary continental breakfast.

Book your stay at the Holiday Inn Express & Suites Bradley Airport for a seamless travel experience and a comfortable stay.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests are subject to availability upon check-in. Additional charges may apply.

Please note that free parking is available to guests only during their stay at the Holiday Inn Express & Suites Bradley Airport. Parking is available for a fee at other times.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 917 reviews
Cleanliness: 8.33
Service: 9.3
Location: 8.84
Room Quality: 8.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.33
Overall Experience: 9.3
G
Gina • couple • us
10
Pros:

A nice clean comfortable place to stay before an early flight.
Great Staff

2026-02-11 • via Nuitee
J
Jan • couple • us
7
Convenient stay close to Bradley
Pros:

Close to the airport with free shuttle. Comfy bed. Clean.

Cons:

Breakfast was okay.

2026-02-11 • via Nuitee
R
Roderick • family_with_children • gb
9
Good location for airport and eateries.
Pros:

Breakfast.

Cons:

Room temp

2026-02-11 • via Nuitee
S
Samuel • couple • us
10
Pleasant and good value
Pros:

Proximity to restaurants and airport

Cons:

Shuttle was late picking us up

2026-02-10 • via Nuitee
G
Gerald • family_with_children • us
9
Pros:

Convenience!

2026-02-10 • via Nuitee
L
Linda • solo_traveller • us
7
Pros:

Staff was friendly and helpful

Cons:

Heating system was not functioning properly

2026-01-31 • via Nuitee
M
Max • couple • us
8
2026-01-30 • via Nuitee
C
Cinthia • couple • us
10
2026-01-28 • via Nuitee
C
christine • couple • us
10
Pros:

Great value and close to airport

2026-01-21 • via Nuitee
M
melissa • solo_traveller • us
10
Most comfortable bed!!
Pros:

Most comfortable bed I have ever slept in at a hotel. Staff was friendly and got me checked in quickly after a long day of traveling.

Cons:

One thing…more options in the snack area for purchase. I’ll definitely book a holiday inn in my travels

2026-01-20 • via Nuitee
H
Henry • couple • us
1
Pros:

No a thing

Cons:

Try to call front desk 20 × 4 wake up. Call no answer called help desk. Or front desk no answer went down to front desk. Found attendance on their iphono. F****** finally got my wake up. Call information inside. Period after that, people with children were running up-and-down the halls without any consideration for other people who are flying early in the morning. I'm very dissatisfied. I had to call the front desk for them to come out and stop them from running up-and-down the hall very inconsiderate. I would not recommend anyone to stay at this place. Thank you.

2026-01-20 • via Nuitee
L
Lorraine • couple • us
8
Fine for an overnight stay for an early flight out.
Pros:

Coffee and muffins provided as we took an early shuttle. That was great

Cons:

We walked to a local place to eat- not very good. Walking really isn't encouraged as the area outside of the hotel property isn't taken care of.

2026-01-20 • via Nuitee
R
Rose • solo_traveller • us
9
2026-01-20 • via Nuitee
R
Ryuji • solo_traveller • jp
7
無難でリーズナブル
Pros:

食材調達策が近所でよい

Cons:

灰皿がエントランスのベンチに近く、臭くて座れなかった

2026-01-19 • via Nuitee
L
Linda • couple • us
10
Perfect for overnight at the airport.
Pros:

Perfect for overnight at the airport.

Cons:

Nothing

2026-01-19 • via Nuitee
S
Sherry • solo_traveller • us
9
2026-01-19 • via Nuitee
J
Jennifer • family_with_children • us
8
Short and sweet
Pros:

Most comfortable bed I ever slept on

2026-01-19 • via Nuitee
D
Doug • solo_traveller • us
3
Read above
Pros:

The breakfast

Cons:

The room smelled like a wet dog.
Mgr sprayed the room, but that did not help.
I went to the store and got a air spray.

2026-01-19 • via Nuitee
G
Gerard • family_with_children • us
9
I would come back again based on my experience
2026-01-15 • via Nuitee
A
Angel • extended_group • us
10
Graduation
Pros:

Clean and friendly staff

Cons:

Like all , only that the pool close at 8 should be a little later than that

2026-01-15 • via Nuitee