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Facilities
Property facilities
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Health or beauty spa nearby
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Sauna
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Massage services
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Currency exchange
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Heated pool
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Public transport tickets
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Emergency cord in bathroom
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Supervised childcare/activities
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ATM/banking
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Front desk (limited hours)
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Private beach nearby
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Reception hall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Water sports equipment
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Beach club nearby (surcharge)
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Electric bicycle charging station
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Beach toys
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Bulk dispenser for toiletries
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Paddle boating nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Serenity by the Sea
Breathtaking Views: Enjoy stunning panoramic sea views from the comfort of your balcony at Royal Neptun Hotel Dubrovnik.
Luxurious Amenities: Indulge in plush bathrobes, slippers, and toiletries in the modern private bathrooms, and unwind with satellite TV and free WiFi.
Relaxation and Recreation: Take a dip in the outdoor swimming pools overlooking the Adriatic Sea, savor Mediterranean cuisine by the water, and pamper yourself with spa treatments and massages on-site.
Experience tranquility and luxury at Royal Neptun Hotel Dubrovnik. Book now for an unforgettable seaside getaway.
Please note that when booking more than 5 rooms, different policies and additional supplements may apply.
Please note that guests may be assigned a different room type during periods of limited availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Thu, Dec 31, 2026
Swimming pool: Closed from Thu, Oct 1, 2026 until Thu, Dec 31, 2026
Property Policies
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Parking
Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Одразу зауважу, Royal - це готельний комплекс, який складається з декількох окремих готелів, 5-ти ресторанів та барів, спа, безлічі басейнів та своєї території. Чудове розташування. Номер просторий та все під рукою. У номері є стіл, крісло, широка постіль, тумбочки біля ліжка, величезна містка шафа. Резетки є по всій кімнаті і навіть у туалеті та біля виходу на балкон, тож працювати можна з балкону (wi-fi дістає і стабільно.) У нас був номер орієнтований з видом на місто, але оскільки готель розташований на півострові, то з обох боків було море.
У номері є холодильник, чайник, фен, чашки, склянки. Сейф дуже зручний і великий.
У ванній кімнаті є гель для душу, рідке мило, шампунь та кондиціонер для волосся, лосьон для тіла, маленикий косметичний набір (ватні палички та спонжі).
Щодо сніданків, то вони були чудові: великий вибір страв на будь-який смак. Велика територія зі стравами, тож натовпу немає. Декілька кавомашин в різних локаціях теж зручно.
Крім ресторану зі сніданками (та вечерями - не рекомендую, бо навкруги так багато інших локацій, що не варто обмежувати себе), на території комплексу є ресторани та бари з різними кухнями та стравами.
Від готелю починається довга пішохідна зона вздовж по берегу, на якій теж багато цікавих ресторанів та барів, а ще чудова та затишна берегова лінія, де можна відпочити у затінку або поплавати та позагорати.
До Старого міста від готелю ходить міський автобус, але і пішки можна дістатись за 1 годину. Маршрут не складний.
На жаль, мене не здивувало те, що номер не відповідав бронюванню. Я не вперше на Балканах і це частіше норма, ніж виняток. Ми бронювали номер з окремими ліжками і отримали підтвердження того, що наше прохання буде виконано. Натомість отримали номер з одним ліжком. Коли звернулись на рецепцію, то, після недовгих перемовин 6 співробітників рецепції, нам показали номер з окремими ліжками, але нижче за категорією. Я не говорю хорватською, але непогано розумію (не вперше на Балканах). На рецепції вони не шукали номер, а одразу вирішили показати будь-який гірший. Я пішла подивитись на цей номер лише заради цікавості. Номер був метрів на 10 менший площею і без робочої зони (стіл, стілець тощо). Тож, зійшлись на тому, що нам дадуть окремі ковдри і ми залишимось у першому номері.
Ще один мінус - немає обмежень для курців. Навіть у ресторані на терасі можна палити всюди. (І так у всіх ресторанах, що ми відвідували в комплексі і в місті теж). Тож, якщо хочеш сидіти на терасі, то мусиш вдихати не морський бриз, а сигаретний дим. Те саме стосується і номерів у готелі.
Tout !
Rien.
The hotel is very clean, the utilities are great and the location is lovely.
Marketed as a luxury retreat, this resort falls short of that promise in several meaningful ways.
Noise was a persistent issue throughout our stay: from cleaning staff in adjacent rooms each morning to children and loud conversations on neighboring balconies. The latter made our own balcony practically unusable for much of the trip, as neighbors spent extended periods there smoking and talking at high volume.
The “luxury” label also felt strained when it came to amenities: arriving early to breakfast or the pool was a daily necessity just to secure food or a seat. Hardly the effortless, unhurried experience one expects at this price point…
Dining options are decent in quality but noticeably overpriced, and the menus across the resort’s restaurants lack variety.
At its core, the resort seems to be struggling with over-tourism. The volume of guests undermines the peaceful, exclusive atmosphere it advertises. If management addressed capacity and noise more seriously, this could genuinely live up to its positioning. As it stands, I’d recommend it only with tempered expectations.
O hotel é na beira mar, com uma vista fantástica, tem vários restaurantes, breakfast fabuloso, atendimento excelente dos funcionários.
Da vista do quarto, tamanho e conforto do quarto. Banheiro grande e toalhas de ótima qualidade.
La promenade et la proximité du bus n6 direct pour Dubrovnik
Une blatte dans le peignoir donne au spa
Piscines restos .. du choix
Emplacement
Sehr sauber, sehr freundliches Personal tolle Roof Top Bar mit kleinem Invinity Pool und Liegen. Mehrere Pools insgesamt! Mehrere Restaurants. Schöne Zimmer, empfehlenswert Panorama Zimmer zu buchen.
Etwas kleiner Wellness Bereich, Sauna Bereich ohne Kaltbecken oder guter Umzugskabine .
Codzienne sprzątanie, czystość, prywatność
Nie było takich
Everything
Nothing
The view from the room was spectacular. The breakfast exceeded our expectations. The various different pools and access to the spa was lovely and very well kept.
The room wasn't set up how I had requested it. It was set up as two twin beds and we wanted a double bed. They made it up for us a double bed when I asked, so all's well that ends well. I also requested a room that was a bit more private and we unfortunately ended up next to the lift, but there was minimal noise so not the worst.
The hotel with the view were wonderful. Zoe food and staff were amazing, along with the breakfast buffet. The Mexican restaurant was ok but not as good as the others.
I really didn't like that my 12 year old son couldn't go to the indoor pool of the hotel, only outside that was very cold. I think this should change to kids 10+ years old with their parents and doesn't make noise.
Also really didn't like the small beds. I rather have 1 queen or king size.
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