Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Great food
Cons:
Issues with one bartender
Busy spa area in the evening

Categories

Cleanliness
9.04
Overall positive sentiment highlighted the cleanliness and hygiene.
Service
9.51
Staff were described as friendly and helpful, with one negative comment about a bartender.
Location
9.55
Many reviews praised the beautiful views and excellent location.
Room Quality
9
Guests appreciated the spacious and beautiful rooms.
Amenities
8.53
Good amenities mentioned, though a few issues noted in the spa area.
Value for Money
9.19
Overall satisfaction with services received for the price.
Food and Beverage
9.54
Exceptional breakfast and food quality received high praise.
Overall Experience
9.21
Guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Serenity by the Sea

Breathtaking Views: Enjoy stunning panoramic sea views from the comfort of your balcony at Royal Neptun Hotel Dubrovnik.

Luxurious Amenities: Indulge in plush bathrobes, slippers, and toiletries in the modern private bathrooms, and unwind with satellite TV and free WiFi.

Relaxation and Recreation: Take a dip in the outdoor swimming pools overlooking the Adriatic Sea, savor Mediterranean cuisine by the water, and pamper yourself with spa treatments and massages on-site.

Experience tranquility and luxury at Royal Neptun Hotel Dubrovnik. Book now for an unforgettable seaside getaway.

Important information:

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.

Please note that guests may be assigned a different room type during periods of limited availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Nov 11, 2025 until Thu, Dec 25, 2025
Swimming pool: Closed from Wed, Apr 2, 2025 until Thu, May 1, 2025
Swimming pool: Closed from Tue, Nov 11, 2025 until Thu, Dec 25, 2025
Swimming pool: Closed from Tue, Jan 13, 2026 until Fri, May 1, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DBV

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 5485 reviews
Cleanliness: 9.04
Service: 9.51
Location: 9.55
Room Quality: 9
Amenities: 8.53
Value for Money: 9.19
Food and Beverage: 9.54
Overall Experience: 9.21
L
Laurent couple fr
1
2026-03-07 via Nuitee
S
Snježana couple ba
10
Pros:

Odlična lokacija uz šetnicu pored mora, predivan pogled, lijepa, čista i funkcionalna soba, susretljivo osoblje i izvanredan doručak.

2026-03-07 via Nuitee
B
belma extended_group ba
9
Pros:

Posto nam ovo nije prvi boravak u ovom hotelu, znali smo sta nas ocekuje.
Svidja nam se ova pomalo izdvojena, mirnija lokacija.
Osoblje je usluzno i nasmijano.
Dorucak je raznovrstan, kvalitetan i ukusan(teze cete imati ovaj dojam kada je velika guzva, ovaj put nije bila)

Cons:

Vecera je bila a la carte, glavno jelo smo dobili bez priloga, bez salate.Tiramisu koji sam odabrala kao desert, loseg okusa.Na bazen smo otisli u trenutku kada je u njemu bilo nekoliko nehotelskih kupaca( mjestani), koji su se ponasali kao da se u svom privatnom bazenu pripremaju za plivacku utrku.Znam da hotel ne moze uticati na kulturu ili nekulturu gostiju, ali bi mozda bilo uredu odvojiti termine za goste hotela i lokalno stanovnistvo.( pogotovo sto sam svjedocila nekim neumjesnim komentarima na racun gostiju hotela od strane mjestana)
I krem namaz koji je posluzen nije Nutela kao sto pise.
Sve ovo sto sam navela je u namjeri da se popravi i ne utice na moj ukupan dojam da je ovo hotel koji vrijedi odabrati

2026-03-07 via Nuitee
M
Merima family_with_children ba
9
2026-03-07 via Nuitee
M
Marko extended_group hr
10
2026-03-06 via Nuitee
P
paraskevi couple gr
9
2026-03-05 via Nuitee
D
Dusanka extended_group hr
10
2026-03-04 via Nuitee
M
Merita couple ba
10
2026-03-03 via Nuitee
E
Eva family_with_children sk
9
Pros:

Hotel mal príjemnú atmosféru a mali sme krásny výhľad. Bazén nebol veľký, voda mala asi 28 stupňov, čo teda nie je veľa, ale zrejme je to štandard, pretože aj v iných hotel, kde sme boli pred tým, mala voda podobnú teplotu. Raňajky boli skvelé. Okolie veľmi pekné. Verím, že v lete to musí byť úžasné.

2026-03-03 via Nuitee
M
Maria family_with_children ba
10
2026-03-03 via Nuitee
O
Ognjen family_with_children hr
10
2026-03-02 via Nuitee
S
Svetlana couple hr
10
Pros:

Doručak je bio odličan s raznovrsnom ponudom. Osoblje odlično.
Bili smo i na wellnesu i tamo nam se jako svidjelo.

2026-03-02 via Nuitee
A
Anton family_with_children ba
10
2026-03-01 via Nuitee
C
Cassandra solo_traveller us
10
2026-03-01 via Nuitee
G
Gaëlle extended_group fr
9
Séjour Parfait en février
Pros:

L’amabilité du personnel
La localisation, la propreté, le petit déjeuner et le Zoé restaurant d’une qualité exceptionnelle, tant au niveau de la nourriture qu’au niveau de l’accueil et du service.Le luxe de cet hôtel en général.

Cons:

Le sauna Aroma Zone sans « arôme » et le hamam qui sentait le moisi, les jacuzzi payants

2026-02-27 via Nuitee
D
Dejan solo_traveller hr
9
Neprofesionalno
Pros:

Sobu koju sam bukirao nije bila panoramska. Isprva nisam primjetio jer je bila okrenuta prema moru ali sam gledao u drvece koje je zasađeno ispred. Slike to dokazuju.
Opcenito primjecujem da sve sto se bukira a da nije bukirano preko hotela zakida se gost koliko se moze sto cini situacije izrazito neugodnim.

2026-02-26 via Nuitee
T
Tomasz family_with_children pl
10
2026-02-26 via Nuitee
D
Dalibor solo_traveller hr
10
2026-02-26 via Nuitee
I
Ivana family_with_children hr
10
Prekrasan hotel
Pros:

Čiste sobe,predivan hotel. Pogled sa balkona je veličanstven. Doručak bogat odličan,osoblje uslužno i kulturno. David u baru radi odlične koktele i jako je ljubazan.

Cons:

-

2026-02-25 via Nuitee
I
Ian couple gb
9
Pros:

Excellent location, lovely walks into local town by the edge of the sea. Super indoor pool&Gym. Great choice for breakfast!
Wonderful views of the Atlantic from our executive front sea- facing terrace!

Cons:

Due to the high standard of this hotel it would be good to have a Netflix streaming option on the bed- room TV?

2026-02-25 via Nuitee