Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Great food
Cons:
Issues with one bartender
Busy spa area in the evening

Categories

Cleanliness
9.04
Overall positive sentiment highlighted the cleanliness and hygiene.
Service
9.51
Staff were described as friendly and helpful, with one negative comment about a bartender.
Location
9.55
Many reviews praised the beautiful views and excellent location.
Room Quality
9
Guests appreciated the spacious and beautiful rooms.
Amenities
8.53
Good amenities mentioned, though a few issues noted in the spa area.
Value for Money
9.19
Overall satisfaction with services received for the price.
Food and Beverage
9.54
Exceptional breakfast and food quality received high praise.
Overall Experience
9.21
Guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Serenity by the Sea

Breathtaking Views: Enjoy stunning panoramic sea views from the comfort of your balcony at Royal Neptun Hotel Dubrovnik.

Luxurious Amenities: Indulge in plush bathrobes, slippers, and toiletries in the modern private bathrooms, and unwind with satellite TV and free WiFi.

Relaxation and Recreation: Take a dip in the outdoor swimming pools overlooking the Adriatic Sea, savor Mediterranean cuisine by the water, and pamper yourself with spa treatments and massages on-site.

Experience tranquility and luxury at Royal Neptun Hotel Dubrovnik. Book now for an unforgettable seaside getaway.

Important information:

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.

Please note that guests may be assigned a different room type during periods of limited availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Nov 11, 2025 until Thu, Dec 25, 2025
Swimming pool: Closed from Wed, Apr 2, 2025 until Thu, May 1, 2025
Swimming pool: Closed from Tue, Nov 11, 2025 until Thu, Dec 25, 2025
Swimming pool: Closed from Tue, Jan 13, 2026 until Fri, May 1, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DBV

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 5485 reviews
Cleanliness: 9.04
Service: 9.51
Location: 9.55
Room Quality: 9
Amenities: 8.53
Value for Money: 9.19
Food and Beverage: 9.54
Overall Experience: 9.21
D
Domen • couple • si
9
2026-02-11 • via Nuitee
A
Aviram • family_with_children • il
1
Pros:

Nothing

Cons:

Everything

2026-02-11 • via Nuitee
S
slobodanka • extended_group • hr
9
Hotel je ispunio naša očekivanja, jedinu neugodnost smo doživjeli u baru, ostala usluga za pohvalu.
Pros:

Izvrstan doručak, raznolika ponuda koja može zadovoljiti svačiji ukus. Odlična lokacija, super povezanost javnim prijevozom do starog grad.

Cons:

Konobar u baru hotela koji ne govori ni riječ hrvatskog jezika iako radi u hotelu u Hrvatskoj u kojoj je službeni jezik još uvijek hrvatski. Na naše čuđenje i zatečenost takvom "uslugom" bio je izrazito nepristojan, donio nam je piće koje smo morali naručiti na engleskom bez i jedne riječi i stavio na stol. Prilikom odlaska nije se udostoji ni pozdraviti, a komo li se zahvaliti. Takovo ponašanje smatramo krajnje neprihvatljivim.

2026-01-30 • via Nuitee
A
Adam • couple • gb
8
Nice stay
Pros:

Views, clean big room and nice spa facilities

Cons:

Breakfast was cold selection although they can do you a fresh omelette. But all buffet stuff was cold at 9 am. Also if you wanted to go to night time buffet they charge 50 euro pp which is different to what advertised on website

2026-01-30 • via Nuitee
J
jano1812 • couple • sk
10
Pros:

Pekný hotel. Super personál. Strava super.

Cons:

Vstup do saun v plavkach.

2026-01-29 • via Nuitee
M
Mersija • solo_traveller • lu
10
2026-01-28 • via Nuitee
S
Sanela • extended_group • dk
9
Great location, view and enjoyed it
Pros:

Staff was very kind and helpfull

Cons:

Swimming pool is too small and tends to get crowded

2026-01-26 • via Nuitee
Z
Zlatko • couple • me
9
Pros:

Udobnost kreveta, čistoća, lokacija. Osoblje je bilo sjajno. Doručak raznovrstan, a pogled sa balkona na more neprocjenjiv

Cons:

Nije bilo ništa što bih označio kao loše

2026-01-26 • via Nuitee
J
JSMercado • extended_group • us
10
Spectacular view and great location.
Pros:

We were given a suite with 2 bathrooms. The view from our room was spectacular. We are definitely staying at this hotel again when we come back to Croatia and will make sure to spend the whole day to explore the amenities.

Cons:

Some of the front desk people seems not friendly and abrupt. The woman from the spa in particular.

2026-01-25 • via Nuitee
M
Marina • family_with_children • ba
10
Pros:

Absolutely everything. We have been coming back to Royal resort every winter and it is one if the best in Croatia. Highly recommended, excellent value fir money, lovely lication, extraordinary view and sunset. Highly recommended

2026-01-24 • via Nuitee
B
Buric • couple • ba
7
2026-01-23 • via Nuitee
P
Pavla • couple • cz
9
Pros:

Pobyt v Royal hotelu se nám velmi líbil. Personál se o nás celou dobu hezky staral a celkově služby byly vynikající. Jelikož jsme byli mimo sezónu, dostali jsme upgrade pokoje zdarma. Pokoj byl prostorný, postel veliká a pohodlná, koupelna s veškerým vybavením. Ocenili jsme i kávovar, minibar na pokoji a každodenní doplňování kapslí. Na pokoji jsou k dispozici i župany a pantofle. Balkón je prostorný s posezením, krásný výhled na moře. Snídaně byly bohaté, na výběr jak slané tak sladké, ovoce i zelenina. Ve wellness jsou tři sauny - aroma, finská a parní, vyhřívaný bazén. Prostorná odpočívárna u bazénu

2026-01-22 • via Nuitee
B
Brendon • couple • xk
10
2026-01-22 • via Nuitee
A
Ana • extended_group • hr
10
Bila sam prije nekoh 5 godina u ovom hotelu privatno i sad poslovno i ponovno bi odabrala ovaj hotel
Pros:

Sve je bilo vrlo korektno.
Dodatni sadržaji, doručak, bila sam na kratkom poslovnom putu.

Cons:

/

2026-01-20 • via Nuitee
T
Teufik • couple • ba
9
2026-01-20 • via Nuitee
M
Mariia • family_with_children • pl
10
Готель на дуже високому рівні, я задоволеня, буду повертатись ще!
Pros:

Сподобалось абсолютно все, від ввічливого персоналу до шикарного виду з вікна. Потішив великий вибір сніданків, кількість басейнів на території, чистота завжди і всюди. Рівень готелю дуже високий, раджу всім і сама повернулась ще б не раз!

Cons:

Немає такого)

2026-01-19 • via Nuitee
H
Hazel • couple • gb
10
2026-01-19 • via Nuitee
K
Katrina • couple • gb
7
2026-01-19 • via Nuitee
F
Fisnik • family_with_children • xk
7
Good. But no atmosphere
Pros:

Good choice, medium qyality

Cons:

Eggs

2026-01-19 • via Nuitee
D
Dalija • family_with_children • hr
10
2026-01-19 • via Nuitee