Facilities

Full-service spa
Boat tours nearby
Front entrance ramp
Parasailing nearby
Electric car charging station
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Outstanding service
Exceptional hospitality
Cons:
Noise from construction during stay

Categories

Cleanliness
9.75
Standard quality for this hotel tier.
Service
10
The staff and management at the hotel were outstanding and exceptionally hospitable.
Location
9.72
Standard quality for this hotel tier.
Room Quality
9.76
Standard quality for this hotel tier.
Amenities
9.71
Standard quality for this hotel tier.
Value for Money
9.74
Standard quality for this hotel tier.
Food and Beverage
9.7
Standard quality for this hotel tier.
Overall Experience
10
Exceptional hospitality and a truly memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:41

Property Description

Luxurious Spa and Relaxing Pools
Indulge in massages and body treatments at the full-service spa, followed by a refreshing dip in one of the 2 outdoor swimming pools.

Exquisite Dining and Entertainment
Experience Asian cuisine with an ocean view at Buddha Bar or enjoy drinks at the poolside bar. With 24-hour room service, dining is always convenient and satisfying.

Elegant Rooms and Premium Amenities
Unwind in one of the 750 air-conditioned rooms featuring plush pillowtop beds and designer toiletries. Stay connected with complimentary wired internet access and enjoy entertainment with satellite programming.

To experience luxury and comfort at its best, book your stay at Grosvenor House, a Luxury Collection Hotel, Dubai. Your ultimate retreat awaits.

Important information:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Green Globe

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

See all policies

Location

Property Video

Guest Reviews

9.8
Based on 114 reviews
Cleanliness: 9.75
Service: 10
Location: 9.72
Room Quality: 9.76
Amenities: 9.71
Value for Money: 9.74
Food and Beverage: 9.7
Overall Experience: 10
K
Karen partner
10
Pros:

A lovely hotel in a great location. Fantastic amenities and the staff are just amazing, would definitely return!

2025-10-11 via Nuitee
Z
ziad
10
Pros:

Excellent hotel. Second to none

2025-10-05 via Nuitee
A
Antonio partner
10
Pros:

The staff and management at the hotel were outstanding as I had booked the room for my brother in law who had got married earlier in the day. The hotel made him and his wife feel very special which really made their stay in this gorgeous hotel.

2025-09-25 via Nuitee
E
Elizabeth friends
2
Pros:

Hi- the hotel was under contraction and was very noisy. We did not know this when we booked it and checked in. We complained to the manger and slew only stayed one night and left . She said she reached out to Expedia so we would not get charges the two nights we were not there.

2025-09-19 via Nuitee
D
David
10
Pros:

Exceptional hospitality and a truly memorable stay. The team went above and beyond — we’ll definitely return!

2025-09-13 via Nuitee
A
Anna
10
Pros:

The welcome and professional service was amazing! Thank you for the heartwarming welcome and checking on us during the check-in process.

2025-08-25 via Nuitee
J
Jon partner
10
Pros:

Nothing stands out except everything and everyone. This is our home away from home. A special thanks to everyone, but especially to Brian from guest services.

2025-08-25 via Nuitee
T
Tanner
10
Pros:

One of the best places i've ever been. Service was excellent.

2025-08-04 via Nuitee
M
Mr J P
10
Relief from the heat and luxury relaxation
Pros:

Totally efficient and unfailingly welcoming. An oasis of calm and coolness (whilst it was roasting outside!) Luxury living, with all facilities at your disposal.

2025-07-18 via Nuitee
F
Fiona
10
Pros:

The most incredible customer service and personal touches.

2025-06-02 via Nuitee
A
Andrew family
10
Pros:

Hotel is excellent in all areas particularly the staff.

2025-05-18 via Nuitee
M
Margaret
10
Pros:

Fabulous stay. Staff were all friendly and helpful

2025-05-05 via Nuitee
D
dan
10
Pros:

Very nice staff and clean

2025-04-17 via Nuitee
T
Thomsd
10
Outstanding Stay at Grosvenor House Dubai
Pros:

We had an absolutely amazing stay at Grosvenor House in Dubai. From the moment we arrived until the day we checked out, the service was nothing short of impeccable. Every single staff member we encountered was professional, warm, and went out of their way to ensure we had a perfect experience.

The attention to detail, from check-in to housekeeping to concierge services, was top-tier and truly set a new standard for luxury hospitality. It’s clear that the entire team at Grosvenor House takes immense pride in their work – and it shows.

The location is also unbeatable. Nestled right on Dubai Marina, it offers stunning views, easy access to dining, shopping, and attractions, and is the perfect base for exploring the city.

I can wholeheartedly recommend this hotel to anyone visiting Dubai. It’s not just a place to stay – it’s an experience in itself. Grosvenor House has truly mastered the art of hospitality, and I left feeling genuinely happy, refreshed, and grateful for such a memorable stay.

2025-04-13 via Nuitee
S
Stephen partner
10
Pros:

Brilliant location and modern beautiful hotel and staff do their utmost to help and assist with any aspect required

2025-04-07 via Nuitee
A
Anthony
10
Outstanding quality
Pros:

The hotel is outstanding our suite was fabulous could not want for anything more all staff went above and beyond expectations. The restaurants were a delight food amazing.

2025-04-06 via Nuitee
R
Richard
10
Pros:

Excellent

2025-04-02 via Nuitee
M
Maria
10
Lovely stay
Pros:

Thanks for a lovely stay. We are so glad for the early check-in and all the helpful staff. The rooms were very nice with very good view from the balcony.

2025-03-10 via Nuitee
C
Christopher
10
Pros:

After many years of staying at the Grosvenor House you still excel in levels of service..

Always prepared to go that extra mile to enhance our stay.

2025-03-09 via Nuitee
V
Verified traveler
10
Pros:

A truly first class experience

2025-03-08 via Nuitee