Hotel Windsor

Hotels
7.2 (230 reviews)
Rua das Hortas 4C , Funchal , pt

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Good breakfast variety
Polite staff
Cons:
Poor cleanliness
Outdated rooms
High price for quality

Categories

Cleanliness
6.28
The cleanliness was criticized in a review regarding the bathroom not being clean.
Service
8.25
Service was generally described positively with mention of polite staff.
Location
8.79
Location was frequently praised as being central and convenient.
Room Quality
6.24
Several comments indicated rooms were outdated and not luxurious.
Amenities
6.77
Basic amenities received mixed feedback, with some complaining about noise.
Value for Money
6.23
Value for money was cited as poor several times in reviews.
Food and Beverage
8.28
Positive remarks about breakfast quality and variety.
Overall Experience
6.75
Mixed sentiments overall, with some positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:20

Property Description

Modern Rooms with City Views
Experience the charm of Funchal at the recently-renovated 4-star Hotel Windsor. Our modern rooms, decorated in neutral tones with wooden furniture, offer a comfortable stay with stunning city views.

Rooftop Oasis
Relax and unwind at our rooftop bar, solarium, and outdoor pool overlooking the bustling city center. Enjoy refreshing drinks by the poolside or savor Madeiran dishes at our hotel restaurant.

Prime Location
Conveniently situated in the heart of Funchal, Windsor Hotel is just a stone's throw away from Funchal's cathedral, traditional market, and Old Town. Explore nearby attractions like Santa Clara Monastery, Monte Palace tropical garden, and the Atlantic Ocean—all within walking distance.

Book your stay at Hotel Windsor now for an unforgettable experience in Funchal!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 6.50 per person per night when using an available cot.
    People no matter the age stay for € 13 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 230 reviews
Cleanliness: 6.28
Service: 8.25
Location: 8.79
Room Quality: 6.24
Amenities: 6.77
Value for Money: 6.23
Food and Beverage: 8.28
Overall Experience: 6.75
N
Nuria family_with_children gi
6
I would say it was just fair.
Pros:

What I liked was the location of the hotel, it was in the centre of the town, minutes walk to the old town of Funchal.

Cons:

The rooms were a bit old, they used blankets on the bed, instead of quilt and air conditioners a bit noisy.

2026-05-10 via Nuitee
A
Anja solo_traveller be
8
Prima voor deze prijs
Pros:

Centrale ligging, zeer vriendelijk en behulpzaam personeel, proper, prima ontbijtbuffet

2026-05-09 via Nuitee
M
Manuel extended_group pt
8
2026-05-08 via Nuitee
B
Benoit couple ch
3
Séjour agréable, belle découverte et belle situation de l'hôtel bien qu'il ne mérite pas le détour.
Pros:

La spontanéité et la bonne humeur de la réceptionniste Elsa. Malheureusement, c'est le seul point positif de notre séjour de 5 nuits au Windsor

Cons:

La qualité du petit déjeuner est lamentable (choix, présentation et qualité)
Le personnel ne manifeste aucun intérêt, que ce soit pour les clients ou son travail (service et réception, à l'exception d'Elsa)
Le bruit de la rue (voitures, discussions, couvercle de chambres techniques sous la route qui tape toutes les 15 secondes). L'isolation des fenêtres étant misérable, nous avions l'impression de nous trouver au bord de la chaussée.

2026-05-08 via Nuitee
J
Jeandr solo_traveller be
8
Pros:

Nous avons aimé l'emplacement, le personnel ainsi que le buffet petit déjeuner.
La piscine est un attrait complémentaire.
Le parking privé même payant est également attrayant.

Cons:

Le côté un peu passé,désuet voir trop vintage.
Une bouilloire d'eau dans la chambre serait la bienvenue pour un hôtel de ce standing

2026-05-07 via Nuitee
M
Marco solo_traveller it
8
2026-05-07 via Nuitee
A
Aleksandra solo_traveller ee
8
2026-05-05 via Nuitee
T
Tilen couple si
3
4 star disappointment
Pros:

It’s location. It is close to the city center.

Cons:

It’s facilities. The whole hotel (with the exception of the lobby) is rather old and dated (not in a good sense). Rooms are dark, tiny. Beds have metal frames and an uncomfortable mattresses; not suitable for a hotel with 4 stars. They also have a smell you would expect from those kind of beds.
We stayed in the room, which had no main light and the only source of light was from night stand lamps. There were no easily accessible wall plugs to charge your phones. All of the other furniture was rather old and/or in not good condition.
Bathroom was something similar, dated toilet, stains and damages on the floor and on the walls.

2026-05-05 via Nuitee
L
LAILA solo_traveller it
8
2026-05-03 via Nuitee
N
Noura extended_group fr
7
Bon séjour dans l’ensemble avec une bonne situation géographique mais quelques petites choses à amél
Pros:

Bon petit déjeuner 😇 , l’emplacement géographique est parfait proche de tout et surtout des transports en commun

Cons:

La chambre est convenable mais plusieurs petits points négatifs : mauvaise insonorisation, il n’y a pas de fer a repasser donc il faut passer par le service laverie donc payer. La piscine aussi n’est pas très grande et pas très profonde

2026-05-02 via Nuitee
N
Natalie couple gb
8
Pros:

Amazing roof terrace and brilliant location

Cons:

It is a little dated

2026-05-01 via Nuitee
V
Vivien solo_traveller hu
8
Pros:

Nagy, kényelmes szobák. Jó reggeli. Kedves személyzet.

Cons:

A reggeli lehetne változásoabb, több meleg étel, nem minden nap rántotta, mert 10 napig kicsit unalmas. A kolbásznak nem jó az íze, a bacon is fura, mert az inkább sonka.

2026-04-29 via Nuitee
C
Catarina solo_traveller pt
6
2026-04-25 via Nuitee
A
Ana Maria solo_traveller pt
5
2026-04-25 via Nuitee
A
Andy solo_traveller ie
9
Pros:

Rooftop pool and breakfast

Cons:

Nothing

2026-04-24 via Nuitee
Божодар couple bg
9
2026-04-23 via Nuitee
R
Ronny solo_traveller de
9
2026-04-21 via Nuitee
I
Ionut family_with_children gb
5
Oribil
Pros:

Nimic

Cons:

Titlu: O experiență mizerabilă. Ignorați recenziile pozitive!
Este absolut inexplicabil cum acest hotel are recenzii bune. Realitatea este una de coșmar, demnă de o locație de zero stele.
Camera și „Confortul”
• Patul: O simplă cutie de tablă, strâmbă și instabilă. Scârțâia la fiecare mișcare atât de tare, încât a trebuit să improvizez folosind cataloagele cu regulamentul hotelului sub picioarele patului pentru a putea dormi.
• Lumina: Inexistentă. Nu există lustră în cameră, doar un bec chior pe hol și două veioze inutile la capul patului. Atmosferă de peșteră.
• Izolarea fonică: Zero. Auzi tot ce fac vecinii: de la duș până la fiecare tras de apă la toaletă. Mai mult, geamurile vechi sunt de decor; se aude fiecare urlet al oamenilor străzii care consumă alcool în fața hotelului până în zori.
Igienă și Facilități
• Baia: Toaleta este pur și simplu oribilă. Interiorul este atât de zgâriat încât, la prima vedere, ai senzația vizuală că este plină de fecale. O imagine dezgustătoare pentru orice unitate de cazare.
Micul Dejun – O glumă proastă
• Servirea: Jalnic este puțin spus. Să ai o singură solniță în tot restaurantul și să vină personalul să ți-o ia de pe masă în timp ce mănânci pentru a o da altui client este de o penibilitate rară.
• Organizarea: Opțiuni extrem de puține, iar sosierele pentru gem sau miere sunt atât de puține încât dispar instant.
Concluzie: O locație care se dărâmă, zgomotoasă și administrată cu un dispreț total față de client. Nu recomand nimănui, indiferent de preț!

2026-04-14 via Nuitee
I
Ivan couple ua
7
Great location and convenient parking, but outdated facilities, chipped dishes, and not very helpful reception staff.
Pros:

Windsor Hotel offers a great central location and convenient parking, but the property feels quite old and in need of renovation.

Cons:

The reception staff provided incorrect information; the hotel feels outdated and in need of renovation; some of the dishes for breakfast were chipped.

2026-04-11 via Nuitee
T
Tomáš couple cz
8
2026-04-10 via Nuitee