Hilton Garden Inn Charlottesville

Hotels
•
Hilton Garden Inn
8.5 (258 reviews)
1793 Richmond Road , Charlottesville , US
+1 434-979-4442

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
Terrace
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Review Highlights

Pros:
Lovely location and room views
Friendly, attentive staff (Amanda, Shaun, Katelyn)
Good food and excellent breakfast service
Quiet, resort-like property
Spacious and comfortable common areas
Cons:
Inconsistent cleanliness (hair on towels, unclean bathrooms)
Toilet and plumbing problems (low toilet, backed-up toilet)
Perceived poor value / extra early check-in fee
Rooms felt dated and dark in places
Elevator outage impacted accessibility for one guest

Categories

Cleanliness
6
Multiple guests reported bathroom cleanliness issues (hair on towels, insufficiently cleaned bathrooms) and plumbing/toilet problems, so cleanliness is rated below average.
Service
10
Staff repeatedly praised (Amanda, Shaun, Katelyn); attentive and friendly service noted, including strong handling of a busy breakfast shift.
Location
9.5
Location and views frequently described as beautiful and comforting; property gives a resort-like feel outside the city.
Room Quality
8.5
Rooms were described as somewhat dated and dark by some guests, but nice views and overall comfort improved perceptions of room quality.
Amenities
9
Spacious, quiet common areas and an on-site restaurant were praised; amenities contributed positively to guests' stays.
Value for Money
6
Several comments about being more expensive than alternatives and a $75 early check-in charge created a perception of poor value.
Food and Beverage
9
Food and restaurant service received multiple positive mentions (very good food, excellent breakfast service).
Overall Experience
10
Despite cleanliness and value concerns, many guests reported excellent service, great food, and an enjoyable stay—several would stay again or extended their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Convenient Location and Modern Amenities

Situated just off Interstate 64, the Hilton Garden Inn Charlottesville offers a prime location with easy access to the University of Virginia. Guests can enjoy well-equipped rooms featuring free Wi-Fi, flat-screen TVs, and in-room coffee facilities.

Dining Options and Relaxation

Indulge in delicious meals at the on-site Great American Grill, unwind with evening cocktails at the Pavilion Lounge, and grab snacks from the Pavilion Pantry. The hotel also boasts an indoor pool, hot tub, and a fitness room for guests to stay active and relaxed.

Nearby Attractions and Recreational Activities

Explore the nearby Kluge-Ruhe Aboriginal Art Collection and the Virginia Discovery Museum, or tee off at the Meadowcreek Golf Course just a short distance away. Book your stay now and experience comfort and convenience at Hilton Garden Inn Charlottesville.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAD

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 258 reviews
Cleanliness: 6
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 6
Food and Beverage: 9
Overall Experience: 10
T
Thomas • couple • us
1
2026-10-26 • via Nuitee
M
Mohammadmehdi • couple • us
2
2026-09-18 • via Nuitee
C
Catherine • couple • us
5
pretty location but not nearly as nice as the pantops holiday inn and much more expensive
Pros:

the toilet was THE lowest toilet i have ever sat on the toilet paper holder was way under the sink you couldn't possibly get the toilet paper sitting on the toilet unless you were superman

Cons:

new bathroom

2026-09-14 • via Nuitee
C
Cindy • solo_traveller • us
10
So enjoyable I stayed an extra day.
Pros:

The location was great. The facility, the property gave the illusion of being a resort outside the city. It was quiet. The common areas were spacious and comfortable. The restaurant was great and removed the inconvenience of having to look for someplace else to eat. I even stayed an extra day.

Cons:

I did not have anything I could complain about. The only discomfort I experienced was something that was out of managements control. The smoke from the Canadian fires.

2026-08-13 • via Nuitee
A
AMK104 • Couples • Atlanta, Georgia
2
Avoid
Pros:

Unfortunately, this did not feel like the Hilton Garden Inn experience I expected. The hotel felt dark, dated and almost deserted, with only one staff member visible during our stay. Our room did not feel clean or well cared for and there was hair on the towels.

What made it more disappointing is that Hilton Garden Inn is supposed to be above Hampton within the Hilton brand, yet this property felt considerably less clean, welcoming and cared for than Hampton Inns we have stayed in even in very small towns. And we are currently in a Hampton tonight that is spotless.

This property felt neglected and well below the Hilton standard and I would not stay here again.

2026-08-10 • via Tripadvisor
D
Draven • family_with_children • us
9
2026-08-09 • via Nuitee
W
Wannamaker • solo_traveller • us
9
Pros:

The food was very good.

2026-08-05 • via Nuitee
C
Cornelia • couple • us
7
Ok
Pros:

Staff was very nice

Cons:

Toilet got backed up and the entire went out on day of departure around 8 and family had to take bags down from third floor. I was handicapped and was not able to come down until the elevator came on I know for at least an hour

2026-08-03 • via Nuitee
S
Stephen • couple • us
8
2026-07-25 • via Nuitee
P
Petros • couple • cz
10
2026-07-16 • via Nuitee
M
marcie • solo_traveller • us
8
2026-07-08 • via Nuitee
S
Steve • solo_traveller • us
10
2026-07-07 • via Nuitee
J
James • couple • us
10
2026-07-06 • via Nuitee
M
Marla • solo_traveller • us
9
Terrific! Loved the greeting on the television screen:)
Pros:

Beautiful and quiet for the recovery I was needing.

2026-07-01 • via Nuitee
E
Edwin • family_with_children • us
9
We would stay here again if we were in the area
Pros:

The people that work here are very nice. And the view is quite comforting.

Cons:

Overall, it was a great experience

2026-06-29 • via Nuitee
T
T7128LDbillr • Couples
10
Breakfast service at Hilton Garden Inn, Charlottsvile, Virginia
Pros:

We went down for breakfast on Saturday May 30, 2026 and there were 10 tables with guests. Amanda, the waitress was by herself for most of the time and she did a wonderful job taking orders and getting the food out. Eventually some else came to help her but she was amazing while handling all those tables by herself. The food was excellent, too.

2026-06-06 • via Tripadvisor
L
Lviehmyer • Family
2
Choose another hotel
Pros:

Charged $75 to check in an hour early. I was here for a wedding and needed to freshen up and change after a three hour drive. I decided to change in the ladies room. What a way to treat a Hilton honors member, especially when the room was ready!

2026-06-04 • via Tripadvisor
E
Ellen • couple • us
10
Pros:

The view from our room was beautiful!

2026-06-01 • via Nuitee
J
JANE • couple • um
8
2026-05-30 • via Nuitee
C
Christine • family_with_children • us
8
Cons:

The bathroom could have been cleaned better.

2026-05-26 • via Nuitee