Hilton Garden Inn Nashville Smyrna

Hotels
Hilton Garden Inn
8.2 (335 reviews)
2631 Highwood Boulevard , Smyrna , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable bed
Cons:
Dirty rooms
Poor maintenance
High prices

Categories

Cleanliness
6.2
Several reviews indicate issues with cleanliness, including dirty rooms and trash.
Service
10
The staff is frequently mentioned as friendly and professional.
Location
10
The hotel's location is positively highlighted in multiple reviews.
Room Quality
7.17
Comments suggest concerns with room quality and maintenance, such as leaks and age.
Amenities
7.71
Missing complimentary items like water and breakfast noted by guests.
Value for Money
7.16
Guests expressed that the prices were high given the quality and issues experienced.
Food and Beverage
7.69
Lack of complimentary breakfast or water was mentioned.
Overall Experience
9.65
Positive experiences shared about staff and location balance out some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:46

Property Description

Luxurious Amenities

The Hilton Garden Inn Nashville Smyrna offers a range of luxurious amenities, including an indoor pool, hot tub, and well-equipped rooms with free Wi-Fi and cable TV. Each room is thoughtfully furnished with a coffee maker, microwave, refrigerator, and even a DVD player for entertainment.

Convenience at Your Fingertips

Guests can enjoy the convenience of an on-site gym, business center, and laundry services at the Hilton Garden Inn Smyrna. Whether you're traveling for business or leisure, this hotel has everything you need for a comfortable stay.

Explore Nearby Attractions

Conveniently located just 15 miles from downtown Murfreesboro and 23 miles from the Grand Ole Opry, the Hilton Garden Inn Nashville Smyrna is the perfect base for exploring the vibrant city of Nashville. Book your stay now and experience the best of Tennessee hospitality!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 335 reviews
Cleanliness: 6.2
Service: 10
Location: 10
Room Quality: 7.17
Amenities: 7.71
Value for Money: 7.16
Food and Beverage: 7.69
Overall Experience: 9.65
J
Jesse couple us
8
Pros:

Location was convenient. Beds were reasonably comfortable.

Cons:

Last minute booking prices seemed to be marked up a bit. Breakfast was an additional fee.

2026-03-31 via Nuitee
T
Tavizon family_with_children us
2
2026-03-29 via Nuitee
K
Keisha couple us
10
Will stay here again in the future and recommend to anybody who ask!
Pros:

Easy check in, clean rooms, nice pool and hot tub, friendly staff.

Cons:

Wished that breakfast was included. No complaints.

2026-03-28 via Nuitee
E
Erica solo_traveller us
10
2026-03-23 via Nuitee
L
LaVonia solo_traveller us
5
Pros:

The hotel staff were very friendly and willing to help if needed.

Cons:

The bathroom shower was very dirty. The floor was sticky, and there were socks and/or rags holding the hallway doors open near the elevator on the 4th floor. They need more and better housekeeping staff, in my opinion.

2026-03-08 via Nuitee
Y
Yolanda extended_group us
2
The Hotel Room was dirty
Pros:

The area was close to a lot of shopping centers and restaurants.

Cons:

The room assigned to me was dirty, the carpet was dirty with stains, the side of the bed had dried blood or something, the tub was dirty with hair in it. I got moved to another room.

2026-03-07 via Nuitee
M
Mary family_with_children us
8
Pros:

Overall everything was good. The breakfast in the restaurant was good and the staff was very kind and attentive. Check in and out was very smooth.

Cons:

The lobby restroom was filthy. There was at least one toilet clogged and some garbage on the floor. Luckily two of the 4 stalls were usable.

2026-03-03 via Nuitee
C
Catherine couple us
9
Clean, nice big rooms, great staff.
Pros:

Check in was seamless. I asked for extra pillows and they arrived within 10 minutes. The young man that checked us in had a good dinner recommendation too.

Cons:

Not one thing.

2026-01-15 via Nuitee
T
Terry extended_group us
5
2025-11-16 via Nuitee
E
Everett couple us
10
Cons:

Being charged for the bottled water in room. It should have been complimentary.

2025-11-16 via Nuitee
R
Randy couple ca
1
crooks. took my money and didn't give me my room rental
Pros:

nothing. they sold my prepaid booked room. we didn't stay as they had no rooms

Cons:

they sold my prepaid booked room. we didn't stay as they had no rooms

2025-11-04 via Nuitee
T
Terry extended_group us
7
It was just an okay hotel
Pros:

The bed was comfortable

Cons:

It was very dirty, trash all over the grounds and on the elevator that was still there 2 days later. Our bathroom sink leaked all over the floor and no one came to fix it.

2025-10-19 via Nuitee
B
Brandi couple us
10
2025-10-19 via Nuitee
M
Mark couple us
8
2025-10-18 via Nuitee
B
Becky partner
10
Pros:

After a bas experience elsewhere the staff went above and beyond to make sure oir stay with them was norhing less but great. Will be staying again gor sure.

2025-10-12 via Nuitee
K
Kirk
10
Pros:

Friendly staff, clean rooms, good food.

2025-09-02 via Nuitee
M
Martin family
10
Pros:

Location

2025-08-30 via Nuitee
B
Brian
6
Pros:

I tried to tune the TV in the room to Fox News and only got a black screen; however, the TV would tune to CNN. Either both should be available or neither. Also when we left the hotel this morning, the lobby TV was tuned to CNN. Lobby TVs should be tuned to something unbiased and non news.

Also, the floor of the shower was slightly discolored and could probably be remedied with the correct cleaning product.

2025-08-25 via Nuitee
J
John
8
Pros:

Carpeting in the hallways and rooms are aged and worn. Some need repair. Also the shampoo dispenser in the shower was empty

2025-08-21 via Nuitee
J
Jaime solo_traveller cl
3
Buen personal, buen edificio, olor de habitaciones irrespirable para un no fumador. No volveria sólo
Pros:

lo mejor es el personal de recepcion, tanto un varon como una señorita, muy serviciales, dispuestos a colaborar y ser gentiles. De hecho al llegar tuve que pedir cambio de habitacion y procedieron con total gentileza

Cons:

los pasajeros no respetan el NO FUMAR en las habitaciones, y están con un pésimo olor a tabaco. Todas.
Las carpets ayudan a mantener el mal olor.

2025-08-11 via Nuitee