Hilton Garden Inn Nashville Smyrna

Hotels
•
Hilton Garden Inn
7.9 (221 reviews)
2631 Highwood Boulevard , Smyrna , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful staff (Nariman)
Clean rooms
Polite/welcoming staff
Cons:
Unexpected $6 incidental charge
Minor billing/incidentals issue

Categories

Cleanliness
8.6
Multiple reviewers explicitly praised cleanliness (“Clean”, “very clean”); rooms and accommodations reported as good.
Service
9
Strong positive sentiment for staff service, with specific praise for Nariman's excellent, warm and welcoming service.
Location
7.9
Standard quality for this hotel tier (not mentioned in reviews).
Room Quality
8.3
Rooms/accommodations described as good and comfortable in reviews.
Amenities
7.8
Standard quality for this hotel tier (amenities not specifically mentioned).
Value for Money
5
Negative note about an unexpected $6 incidental charge despite not using certain services, indicating reduced value perception.
Food and Beverage
7.9
Standard quality for this hotel tier (not mentioned in reviews).
Overall Experience
8.7
Overall sentiment is positive — friendly staff, welcoming service, and clean hotel led to a favorable overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Luxurious Amenities

The Hilton Garden Inn Nashville Smyrna offers a range of luxurious amenities, including an indoor pool, hot tub, and well-equipped rooms with free Wi-Fi and cable TV. Each room is thoughtfully furnished with a coffee maker, microwave, refrigerator, and even a DVD player for entertainment.

Convenience at Your Fingertips

Guests can enjoy the convenience of an on-site gym, business center, and laundry services at the Hilton Garden Inn Smyrna. Whether you're traveling for business or leisure, this hotel has everything you need for a comfortable stay.

Explore Nearby Attractions

Conveniently located just 15 miles from downtown Murfreesboro and 23 miles from the Grand Ole Opry, the Hilton Garden Inn Nashville Smyrna is the perfect base for exploring the vibrant city of Nashville. Book your stay now and experience the best of Tennessee hospitality!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Guest Reviews

7.9
Based on 221 reviews
Cleanliness: 8.6
Service: 9
Location: 7.9
Room Quality: 8.3
Amenities: 7.8
Value for Money: 5
Food and Beverage: 7.9
Overall Experience: 8.7
C
chaymae • extended_group • ma
8
Pros:

I like to thank Nariman for her excellent service during my stay at the hotel. She was very kind, welcoming, and served us with genuine care and a warm heart. Her kindness and positive attitude made the experience even more enjoyable. Thank you so much, Nariman, for your wonderful service and for making us feel so welcome! ❤️

2026-10-15 • via Nuitee
S
Sara • solo_traveller • ma
9
Pros:

Clean

2026-10-07 • via Nuitee
S
Shevonne • couple • us
10
It was great
Pros:

The Hotel was very clean, amazing and polite staff

Cons:

Everything was great

2026-09-06 • via Nuitee
J
Jessie • couple • us
10
just perfect. we will be staying with you all from now on
Pros:

the staff, the service and kindness they provided

Cons:

love all!!!

2026-09-05 • via Nuitee
J
Jamey • couple • us
10
2026-08-30 • via Nuitee
A
ANTONIO • solo_traveller • us
6
Pros:

The staff was pleasant, the accommodations were good.

Cons:

was charged $6.00 for incidentals, yet I didn't use wifi or drink the water in my room.

2026-08-24 • via Nuitee
J
James • couple • us
7
2026-08-12 • via Nuitee
M
Melissa • couple • us
3
2026-05-07 • via Nuitee
J
Jesse • couple • us
8
Pros:

Location was convenient. Beds were reasonably comfortable.

Cons:

Last minute booking prices seemed to be marked up a bit. Breakfast was an additional fee.

2026-03-31 • via Nuitee
T
Tavizon • family_with_children • us
2
2026-03-29 • via Nuitee
K
Keisha • couple • us
10
Will stay here again in the future and recommend to anybody who ask!
Pros:

Easy check in, clean rooms, nice pool and hot tub, friendly staff.

Cons:

Wished that breakfast was included. No complaints.

2026-03-28 • via Nuitee
E
Erica • solo_traveller • us
10
2026-03-23 • via Nuitee
L
LaVonia • solo_traveller • us
5
Pros:

The hotel staff were very friendly and willing to help if needed.

Cons:

The bathroom shower was very dirty. The floor was sticky, and there were socks and/or rags holding the hallway doors open near the elevator on the 4th floor. They need more and better housekeeping staff, in my opinion.

2026-03-08 • via Nuitee
Y
Yolanda • extended_group • us
2
The Hotel Room was dirty
Pros:

The area was close to a lot of shopping centers and restaurants.

Cons:

The room assigned to me was dirty, the carpet was dirty with stains, the side of the bed had dried blood or something, the tub was dirty with hair in it. I got moved to another room.

2026-03-07 • via Nuitee
M
Mary • family_with_children • us
8
Pros:

Overall everything was good. The breakfast in the restaurant was good and the staff was very kind and attentive. Check in and out was very smooth.

Cons:

The lobby restroom was filthy. There was at least one toilet clogged and some garbage on the floor. Luckily two of the 4 stalls were usable.

2026-03-03 • via Nuitee
C
Catherine • couple • us
9
Clean, nice big rooms, great staff.
Pros:

Check in was seamless. I asked for extra pillows and they arrived within 10 minutes. The young man that checked us in had a good dinner recommendation too.

Cons:

Not one thing.

2026-01-15 • via Nuitee
E
Everett • couple • us
10
Cons:

Being charged for the bottled water in room. It should have been complimentary.

2025-11-16 • via Nuitee
T
Terry • extended_group • us
5
2025-11-16 • via Nuitee
R
Randy • couple • ca
1
crooks. took my money and didn't give me my room rental
Pros:

nothing. they sold my prepaid booked room. we didn't stay as they had no rooms

Cons:

they sold my prepaid booked room. we didn't stay as they had no rooms

2025-11-04 • via Nuitee
B
Brandi • couple • us
10
2025-10-19 • via Nuitee